Navigation System - Multiple Malfunctions
NO.
84 11 99
DATE
January 2000
TITLE
Phone, Navigation Systems
SUBJECT
BMW Navigation System CD V14.0 operating Software for MK I and MK II
This Service Information bulletin supersedes S.I. 84 11 99 dated July 1999
** Changes to this revision are identified by asterisks. **
MODEL
** E46, E38, E39, E53**
214
**PARTS INFORMATION
Part Number Description Quantity
01 59 9 789 299 Index "p" Navigation Software CD-ROM V14.0 1
Every BMW center will receive three copies of the CD V14.0 through Automatic Tool Shipment Program. The part number remains the same: 01 59
9 789 299. Index changes to "p".
WARRANTY INFORMATION
Covered under the terms of the BMW New Vehicle Limited Warranty.
Defect Code 65 90 95 14 00
Labor Operation: Load operating software for
Navigation System
Labor operation Labor Allowance
Main Work 00 51 324 3 FRU
+Associated Work 00 51 912 2 FRU**
Note:
The following explanations will spell out the correct use of the work times.
Main Work: Use this labor operation number when the only repair performed is the listed warranty repair.
OR
+Associated Work:Use this labor operation number when other repairs or services are performed Work: along with the listed warranty repair.
Under no circumstances should both labor operation numbers be claimed. Attempts to claim both times will result in an
unnecessary delay in claim processing and payment.
DISCLAIMER
Situation
**The following Navigation System MK II (from 09/97 production) failures/malfunctions may be experienced by the customers:
1. The screen remains dark or shows only the status bar (at the bottom) after the vehicle was started.
After turning ignition on (KL 15), no display appears in the on-board monitor except for the status bar. The background lighting of the screen
is dark gray. Time display in the status bar is not being updated. Situation can be corrected by turning ignition OFF, waiting at least 1 minute,
and then turning it ON again.
2. The screen darkens during driving ("black" or "blank" screen) and the system reboots.
The on-board monitor intermittently blanks-out during driving when the Navigation System is operating. After a few seconds, the screen
reappears and the system reboots. Then, the main menu (if radio was previously turned off) or the audio/BC display shows on the screen. In
some cases the screen remains black, and reappears again only after turning ignition OFF, waiting at least 1 minute, and then turning it ON
again. In the "main menu" screen the "Navigation" feature can not be selected (Navigation button is not highlighted).
3. A route intermittently runs in a loop.
Intermittently, the map of the planned route appears on the on-board monitor as a loop, or the route guidance instruction runs in a loop (e.g. at
the intersection route guidance proposes a different direction then the one which was calculated initially, and after following this direction for
a while, either: instructs to make a "U-turn", or describes a route back to the original junction where the turn was executed).
4. Inaccuracies in the vehicle position indicator or implausible route guidance information. Extended "reaction" time of the Navigation System in
route guidance and planning, after vehicle departs from the originally planned route.
Intermittently, incorrect distances are displayed at intersections or highway exits (e.g. 200 feet or more). Situation is sporadic and can not be
reproduced in the same location (reproducible faults would indicate error in the CD map).
215
Or, vehicle position cursor on the map display drifts away from the road or runs alongside the road. This situation results in implausible
guidance information (system "tries" to return to the originally planned route), and in some cases the message: "You are leaving the digitized
area" is sent by the system.
5. On-board computer (BC) data missing from the on-board display.
After ignition key is turned "ON" (KL15) and screen is changed from "main menu" to radio/BC display, the displayed board computer data is
not complete. In most cases the missing values are: Range, Ambient Temperature, or Fuel Consumption. Sometimes, those values may
reappear during driving of the vehicle.
6. Route guidance intermittently remains active following "Destination Reached" display.
If the vehicle's ignition was turned "OFF" in the very moment the "Destination Reached" message was displayed on the board monitor, the
route guidance to that destination may remain active the next time the vehicle is driven (Navigation instructions are given, even though the
"Navigation" button was not selected from the "main menu" screen).**
Cause
**Software errors in the Operating Software of Navigation System Mark II.
Important:
None of the complaints described above are valid reasons for replacement of the Navigation Computer.**
Correction
**On a customer complaint basis only, load Navigation Computer with the updated version of Navigation operating software (CD V14.0).
Note:
Also, in case of hardware failure (not related to the situations described above) after replacement of the Navigation computer (on MK I or Mk II
systems), or the video module (on MK I only) the units have to be coded, and the computer must be loaded with the new CD V14.0 operating
software. **
Procedure
To load the new software:
1. Turn ignition to position 1 (terminal R).
Do not cycle the key or perform diagnosis while installing the new software. Make sure that the power supply is stable, i.e. do not switch on
any electrical loads.
2. Activate "GPS-Navigation" and acknowledge the screen disclaimer by pushing the rotary knob.
3. Remove the map CD from the navigation computer by pressing "eject" button.
**4. Insert the Software CD V14.0 into the Navigation computer (the CD-ROM V14.0 bears the P/N 01 59 9 789 299 Index "p").**
5. Mark I System (up to 9/97 production):
After a few seconds, the BMW roundel will appear on the board monitor and will be "filled in" clockwise to show the progress of loading
(approx. 3-4 minutes).
Mark II System (from 9/97 production):
After a few seconds, a menu of notes on loading procedure and "progress" bar appear on the board monitor.
When the loading process has been completed, the message "Software has been successfully loaded" is displayed.
6. First remove the operating software CD, and then confirm the end of the loading process by pressing the rotary push-button on the board
monitor. "Ok" appears in the display.
7. Reinsert the map CD into the Navigation computer.
**CD V14.0 contains the following operating software:
Software version Application
7.7(7.1 MMI*) Mark I - E39/E38 (up to 9/97)
3.0 Mark II - E39/E38 (from 9/97), E46, X5
4.0 Radio Navigation (E46 Europe only)**
*MMI is the "Man Machine Interface" software in the Video Module.
Note:
The Navigation Computer automatically recognizes the required version when the software is loaded.
**Previously released Navigation Software CD's (V 6.5, V 7,3, V 05, V09, V11, V12) should be discarded.
Changes/improvements for the Mark I (Mk I) system:
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^ No changes were introduced since the previous releases (CD V12, and CD V11.1)
Changes/improvements for the Mark II (Mk II) system:
^ "Software Status" in the Set" screen change: The software/hardware version is now displayed as "2-1/30". The numbers have following
meanings: first digit 2 - is a 2nd generation navigation system (Mk2), second digit 1 - is a 1st device variant (top navigation - Mk2c color
screen); the last two digits 30 - are the software version (3.0).
^ A "Mayday" (emergency) phone call is initiated automatically after an airbag is deployed (on vehicles equipped with Navigation MK II, MRS 3
System and integrated cellular phone CMT 5000VR, CPT 6000VR or digital CPT 7000). MRS3 System was introduced as follows: 3/99 on
E39/E38, 06/99 on E46 coupe, 9/99 on E46 sedan, and since series introduction on X5 vehicles.
^ There is no need to manually enter VIN number into the "Telematics Settings" of the "Service Mode" of navigation computer on vehicles with
integrated cellular phones (see SI 84 05 97 from July of 1999). The VIN number is automatically transferred from vehicle ZCS coding data.**
^ The distance to destination is now displayed in up to four digits. This feature meets the need of long journeys, planned when using the
nationwide coverage provided on new Map CD's (release "1999.2", available since 7/99).
**^Demonstration Mode ("Taxi Mode") software is now included in the operating software. This feature allows full demonstration of the Navigation
System when vehicle is stationery (e.g. in the showroom). To activate the "Demonstration Mode:
a. Turn ignition to position 1 (terminal R)
b. Select "GPS Navigation" from the "main menu" screen, and then press Ok on the disclaimer screen
c. Verify that the current location is stored in the memory of the computer (to check current location, from the "main menu" select
"Emergency". The next screen displays current vehicle location). NOTE: vehicle must be located in the digitized area to have its position
evaluated correctly.
d. In the "Input Destination" menu, enter the desired destination
e. Press and hold Menu button for at least one second. The screen goes back to the "main menu", then select "GSP Navigation" again
f. With known current position and destination, select "Direction" from the destination input menu screen. The "Demonstration Mode" is
activated (system will give guidance instructions, distance to destination changes, in the route map mode the vehicle icon moves).
g. To exit the "Demonstration Mode" turn the ignition OFF, or start driving the vehicle.**
^ The "Route Direction Arrow" is displayed as a framed arrow instead of a filled one, to enhance the guidance screen appearance.
**^The quantity of language selections (from "SET" menu selection) in the system is reduced to two for US market (American English and Spanish),
due to software changes for European markets. (It is still possible to change languages and voice gender by using DIS/MoDiC, IKE
