BMW 335d Sedan (E90) L6-3.0L DSL Turbo (M57Y) Technical Service Bulletin # 170410 Date: 101001

Campaign - Check Coolant Hose And Replace If Necessary

SI B17 04 10

2010 BMW 335d Sedan (E90) L6-3.0L DSL Turbo (M57Y) Page 346

Cooling Systems

October 2010

Technical Service

PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES THE NEXT TIME THEY

ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS OR PRIOR TO DELIVERY.

SUBJECT

Service Action: Check Coolant Hose and Replace if Necessary

MODEL

E89, E90, E92 and E93 vehicles produced from 07/23/2010 to 07/30/2010

SITUATION

The vent hole of the coolant hose coupling, located on the driver's side of the radiator, may be blocked.

This blockage will prevent the cooling circuit from venting properly into the expansion tank.

AFFECTED VEHICLES

This Service Action involves E89, E90, E92 and E93 vehicles which were produced from 07/23/2010 to 07/30/2010.

In order to determine whether a specific vehicle has had this Service Action completed or is affected by this Service Action, first check the B-pillar

label for code number 576. If code number 576 has been punched out, the campaign has already been performed. If code number 576 has not been

punched out, it will be necessary to utilize the "Service Menu" of DCSnet (Dealer Communication System) or the Key Reader. Based on the

response of the system, either proceed with the corrective action or take no further action.

CORRECTION

Check the date code on the coolant hose coupling and replace the hose if necessary.

PROCEDURE

Blocked couplings were manufactured on 7/15/2010. Check the date code on the coupling (stamped on the left side of the coupling when looking

down at the hose from the front of the vehicle) and if the date code is 100715, replace the coolant hose. Refer to Repair Instruction RA 17 00 005 for

replacing the coolant hose.

PARTS INFORMATION

LABEL INSTRUCTIONS

This Service Action has been assigned code number 576. After the vehicle has been checked and/or corrected, obtain a label (SD 92-???) and:

A. Emboss your BMW center warranty number in the middle of the label (1);

B. Punch out code number 576 (2), printed on the label; and

2010 BMW 335d Sedan (E90) L6-3.0L DSL Turbo (M57Y) Page 347

C. Affix the label to the B-pillar as shown.

If the vehicle already has a label from a previous Service Action/Recall Campaign, affix the new label next to the old one. Do not affix one label on

top of another one, because a number from an underlying label could appear in the punched-out hole of the new label.

2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) Technical Service Bulletin # 651810 Date: 101001

Audio - iPod/iPhone(R) Poor Audio Quality/No Recognition

SI B65 18 10

Audio, Navigation, Monitors, Alarms, SRS

October 2010

Technical Service

SUBJECT

iPod/iPhone Has Extremely Poor Audio Quality and/or Is Not Recognized

MODEL

All models

Produced between 02/28/2007 and 10/31/2010 with option 6FL (USB Audio Interface)

SITUATION

When the iPod/iPhone is connected to the USB connector with the original Apple USB cable (white cable which comes with the iPod/iPhone):

^ The audio quality may be extremely poor

^ The device may not be recognized intermittently

CAUSE

1. Defective Apple USB cable or defective 30-pin socket on the iPod/iPhone

2. Defect in the USB audio interface (ULF, hands-free charging module integrated in the CIC)

CORRECTION

Cause 1:

Check the function with an Apple USB cable known to work properly; if it is still acting the same way, test the original Apple USB cable with an

iPod/iPhone known to work properly.

If both tests do not resolve the issue, follow the procedure outlined for Cause 2.

Cause 2:

1. Connect a BMW approved battery charger and perform a vehicle test using the latest ISTA (Integrated Service Technical Application) diagnostic

software.

2. Diagnose any relevant faults that are stored by completing the test plans.

3. Perform and complete the test plan "AT8400_SYSTEL - Check of telecommunications system". Please note the DIAGCODE (Diagnosis Code)

presented at the end of the test plan. The test plan can be accessed via the following path:

^ Select "Activities\Information Search/Function structure\Body\Audio,Video,Navigation, Telephone (MOST ring)\Telecommunications" and start

search.

^ In Telecommunications, select "AT8400_SYSTEL - Check of telecommunications system" and press "Display".

2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) 409

^ Follow the on-screen instructions to work through the test plan.

WARRANTY INFORMATION

Covered under the terms of the BMW New Vehicle/SAV Limited Warranty as applicable.

BMW 328xi Coupe AWD (E92) L6-3.0L (N52K) Technical Service Bulletin # 840410 Date: 101001

Cell Phone - Bluetooth Compatibility Information

SI B84 04 10

Communication Systems

October 2010

Technical Service

SUBJECT

General Bluetooth Information

MODEL

All vehicles with option 644 or 639

SITUATION

The customer experiences termination of the Bluetooth connection during telephone calls; a switch to Privacy mode; or faults during the telephone

book transfer for no apparent reason. Some customers might experience voice quality issues in the car or on the landline side.

CAUSE

The terminal device (mobile phone) is most likely not 100% compliant with the BMW Assist Bluetooth hands-free kit.

PROCEDURE

To check restrictions for the customer's terminal device (mobile phone), please refer to the following web site:

www.bmwusa.com/bluetooth

The attachment provides instructions on how to use and interpret the website.

Important note:

Only BMW tested phones are displayed on the web site. A variety of other Bluetooth phones is compatible with the BMW Assist hands-free kit but

not tested by BMW. In those cases, please assist the customer in pairing the phone - if the phone still doesn't work with the hands-free kit, inform the

customer about Bluetooth compatibility issues. Please send a feedback to:

Bluetooth.Feedback@bmwna.com

2010 BMW 328xi Coupe AWD (E92) L6-3.0L (N52K) Page 335

Containing information about the phone model (exact model code), used software version, network provider, details about the complaint (vehicle

status, phone status, performed action).

If the encountered issues on a BMW tested phone differ from the information provided on the website, please perform diagnostics with the ISTA

workshop system and follow the test plan.

WARRANTY INFORMATION

For information only

ATTACHMENTS

2010 BMW 328xi Coupe AWD (E92) L6-3.0L (N52K) Page 336

ATTACHMENT - PROCEDURE

2020 BMW 128i Coupe (E82) L6-3.0L (N51) Technical Service Bulletin # 651510 Date: 101001

Audio - 'Acquiring' Displays If No HD Signal Is Avail

SI B65 15 10

Audio, Navigation, Monitors, Alarms, SRS

October 2010 Technical Service

SUBJECT

"Acquiring" Is Displayed Permanently If No HD Signal Is Available

MODEL

E82, E88 (1 Series) E89 (Z4)

E90, E91, E92, E93 (3 Series)

Vehicles from 09/2010 with option 663 (Radio Professional, RAD2+) and option 653 (HD Radio) SITUATION

When an HD radio station is selected, "acquiring" is displayed if no HD signal is available on that frequency. The message "acquiring" will only disappear when the HD radio station is available again or by switching the radio station.

NOTE:

Audio from the main station (AM/FM) can be heard. CAUSE

Application error in the RAD2+ radio INFORMATION

Do not replace parts!

Explain the situation to the customer.

NOTE:

If the customer prefers, the HD radio function can be turned off in the radio settings. This would leave the radio in non-HD mode. This Service Information will be updated as soon as an official field solution is available.

2020 BMW 128i Coupe (E82) L6-3.0L (N51) Technical Service Bulletin # 661010 Date: 101001

Accessories - Integrated Univ. Remote Control Diag. Tips

SI B66 10 10

Distance Systems, Cruise Control, Remote Control

October 2010 Technical Service

SUBJECT

Diagnosis Tips - Integrated Universal Remote Control (UGDO)

MODEL

All with option code 319 (Universal garage door opener)

SITUATION

The Integrated Universal Remote Control (UGDO) is located in the interior mirror and is typically used for controlling garage door openers.

Most interior mirrors replaced for UGDO complaints are without fault when tested. This Service Information provides diagnostic tips in order to avoid unnecessary mirror replacement.

INFORMATION

Information on the HomeLink(R) UGDO can be found at www.homelink.com/home.php. Direct the customer to this excellent resource if diagnosis at the dealership indicates that the UGDO is working correctly and the customer needs additional programming assistance. Additional UGDO information can be found in the vehicle Owner's Manual.

Programming problems:

Request that the customer bring in the hand-held remote control transmitter (remote) that is causing difficulty, together with any other remotes that the customer uses. If necessary, the UGDO can be reprogrammed using these remotes. For rolling code devices, the customer will need to train the UGDO upon returning home (see item 5 below).

NOTE:

If the customer has a regular full-size remote as well as a smaller (key ring) remote, only the full-size remote should be used for the programming procedure.

With the vehicle ignition turned to the "on" position, check the status of the UGDO by pressing each of the programming buttons. Note that the UGDO is "off" if the vehicle ignition is "off".

Each button should illuminate the LED in some way (steady on or flashing). This indicates a fully functional UGDO.

^ If no LED illuminates, possible causes are:

^ Ignition not switched on

^ No power or ground

^ Faulty mirror

^ If one button illuminates the LED, but any one or two buttons do not, the mirror is faulty.

If any button illuminates with a slow flashing LED, the memory is empty; the button has not been programmed.

^ Check the batteries in the customer remote control and replace if necessary.

^ Refer to the attachment from step 2 to program the UGDO.

If every button illuminates with a steady "on" LED, most likely the customer has not cleared the factory setting. Attentively, the customer has programmed each button with a fixed code. (Check with the customer.)

^ Refer to the attachment from step 1 to delete the stored memories and program the UGDO.

If any button illuminates with a steady "on" LED, the button has been programmed with a fixed code.

^ Check that the correct remote is being used.

^ The garage door may have a range problem.

If any button illuminates with a rapid flashing LED, followed after 2 seconds by a steady "on" LED, the button has been programmed with a rolling code. However, the training mode for the rolling code may not have been successfully completed.

^ Provide the attachment to the customer and refer the customer to steps 5 - 7. Direct the customer to the instructional videos on the HomeLink(R) website, www.homelink.com/program.php..

Range problems:

Advise the customer that the UGDO range is less than the original hand-held remote's range. A range of less than 50% of the original remote's range should be investigated as a vehicle/interior mirror problem.

If the UGDO and the original remote both have reduced range, the UGDO is not at fault. The customer should check the garage door opener; possibly, the antenna wire is not properly extended.

WARRANTY Information For information only

ATTACHMENTS

image

view PDF attachment B661010 Attachment.

BMW 335d Sedan (E90) L6-3.0L DSL Turbo (M57Y) Technical Service Bulletin # 720110 Date: 101001

Restraints - Front Seat Belt Doesn't Retract Smoothly

SI B72 01 10

Safety Belts and Accessories (Body)

October 2010

Technical Service

SUBJECT

Front Safety Belt Does Not Retract Smoothly or Jams

MODEL

E90, E91 (3 Series)

SITUATION

The upper part of the driver's or passenger's front safety belt does not roll up fully or rolls up slowly.

CAUSE

The adjustment of the inertia reel is incorrect at the fastening point. The belt is touching the guide funnel.

CORRECTION

Do not replace parts. Adjust the position of the inertia reel.

PROCEDURE

Refer to the attachment.

2010 BMW 335d Sedan (E90) L6-3.0L DSL Turbo (M57Y) Page 366

WARRANTY INFORMATION

ATTACHMENTS

2010 BMW 335d Sedan (E90) L6-3.0L DSL Turbo (M57Y) Page 367

BMW 328xi Coupe AWD (E92) L6-3.0L (N52K) Technical Service Bulletin # 651810 Date: 101001

Audio - iPod/iPhone(R) Poor Audio Quality/No Recognition

SI B65 18 10

Audio, Navigation, Monitors, Alarms, SRS

October 2010

Technical Service

SUBJECT

iPod/iPhone Has Extremely Poor Audio Quality and/or Is Not Recognized

MODEL

All models

Produced between 02/28/2007 and 10/31/2010 with option 6FL (USB Audio Interface)

SITUATION

When the iPod/iPhone is connected to the USB connector with the original Apple USB cable (white cable which comes with the iPod/iPhone):

^ The audio quality may be extremely poor

^ The device may not be recognized intermittently

CAUSE

1. Defective Apple USB cable or defective 30-pin socket on the iPod/iPhone

2. Defect in the USB audio interface (ULF, hands-free charging module integrated in the CIC)

CORRECTION

Cause 1:

Check the function with an Apple USB cable known to work properly; if it is still acting the same way, test the original Apple USB cable with an

iPod/iPhone known to work properly.

If both tests do not resolve the issue, follow the procedure outlined for Cause 2.

Cause 2:

1. Connect a BMW approved battery charger and perform a vehicle test using the latest ISTA (Integrated Service Technical Application) diagnostic

software.

2. Diagnose any relevant faults that are stored by completing the test plans.

3. Perform and complete the test plan "AT8400_SYSTEL - Check of telecommunications system". Please note the DIAGCODE (Diagnosis Code)

presented at the end of the test plan. The test plan can be accessed via the following path:

^ Select "Activities\Information Search/Function structure\Body\Audio,Video,Navigation, Telephone (MOST ring)\Telecommunications" and start

search.

^ In Telecommunications, select "AT8400_SYSTEL - Check of telecommunications system" and press "Display".

2010 BMW 328xi Coupe AWD (E92) L6-3.0L (N52K) Page 334

^ Follow the on-screen instructions to work through the test plan.

WARRANTY INFORMATION

Covered under the terms of the BMW New Vehicle/SAV Limited Warranty as applicable.

BMW 328xi Coupe AWD (E92) L6-3.0L (N52K) Technical Service Bulletin # 170410 Date: 101001

Campaign - Check Coolant Hose And Replace If Necessary

SI B17 04 10

2010 BMW 328xi Coupe AWD (E92) L6-3.0L (N52K) Page 316

Cooling Systems

October 2010

Technical Service

PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES THE NEXT TIME THEY

ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS OR PRIOR TO DELIVERY.

SUBJECT

Service Action: Check Coolant Hose and Replace if Necessary

MODEL

E89, E90, E92 and E93 vehicles produced from 07/23/2010 to 07/30/2010

SITUATION

The vent hole of the coolant hose coupling, located on the driver's side of the radiator, may be blocked.

This blockage will prevent the cooling circuit from venting properly into the expansion tank.

AFFECTED VEHICLES

This Service Action involves E89, E90, E92 and E93 vehicles which were produced from 07/23/2010 to 07/30/2010.

In order to determine whether a specific vehicle has had this Service Action completed or is affected by this Service Action, first check the B-pillar

label for code number 576. If code number 576 has been punched out, the campaign has already been performed. If code number 576 has not been

punched out, it will be necessary to utilize the "Service Menu" of DCSnet (Dealer Communication System) or the Key Reader. Based on the

response of the system, either proceed with the corrective action or take no further action.

CORRECTION

Check the date code on the coolant hose coupling and replace the hose if necessary.

PROCEDURE

Blocked couplings were manufactured on 7/15/2010. Check the date code on the coupling (stamped on the left side of the coupling when looking

down at the hose from the front of the vehicle) and if the date code is 100715, replace the coolant hose. Refer to Repair Instruction RA 17 00 005 for

replacing the coolant hose.

PARTS INFORMATION

LABEL INSTRUCTIONS

This Service Action has been assigned code number 576. After the vehicle has been checked and/or corrected, obtain a label (SD 92-???) and:

A. Emboss your BMW center warranty number in the middle of the label (1);

B. Punch out code number 576 (2), printed on the label; and

2010 BMW 328xi Coupe AWD (E92) L6-3.0L (N52K) Page 317

C. Affix the label to the B-pillar as shown.

If the vehicle already has a label from a previous Service Action/Recall Campaign, affix the new label next to the old one. Do not affix one label on

top of another one, because a number from an underlying label could appear in the punched-out hole of the new label.

2020 BMW 128i Coupe (E82) L6-3.0L (N51) Technical Service Bulletin # 651810 Date: 101001

Audio - iPod/iPhone(R) Poor Audio Quality/No Recognition

SI B65 18 10

Audio, Navigation, Monitors, Alarms, SRS

October 2010 Technical Service

SUBJECT

iPod/iPhone Has Extremely Poor Audio Quality and/or Is Not Recognized

MODEL

All models

Produced between 02/28/2007 and 10/31/2010 with option 6FL (USB Audio Interface) SITUATION

When the iPod/iPhone is connected to the USB connector with the original Apple USB cable (white cable which comes with the iPod/iPhone):

^ The audio quality may be extremely poor

^ The device may not be recognized intermittently CAUSE

Defective Apple USB cable or defective 30-pin socket on the iPod/iPhone

Defect in the USB audio interface (ULF, hands-free charging module integrated in the CIC) CORRECTION

Cause 1:

Check the function with an Apple USB cable known to work properly; if it is still acting the same way, test the original Apple USB cable with an iPod/iPhone known to work properly.

If both tests do not resolve the issue, follow the procedure outlined for Cause 2. Cause 2:

Connect a BMW approved battery charger and perform a vehicle test using the latest ISTA (Integrated Service Technical Application) diagnostic software.

Diagnose any relevant faults that are stored by completing the test plans.

Perform and complete the test plan "AT8400_SYSTEL - Check of telecommunications system". Please note the DIAGCODE (Diagnosis Code) presented at the end of the test plan. The test plan can be accessed via the following path:

^ Select "Activities\Information Search/Function structure\Body\Audio,Video,Navigation, Telephone (MOST ring)\Telecommunications" and start search.

^ In Telecommunications, select "AT8400_SYSTEL - Check of telecommunications system" and press "Display".

^ Follow the on-screen instructions to work through the test plan.

image

WARRANTY INFORMATION

Covered under the terms of the BMW New Vehicle/SAV Limited Warranty as applicable.

BMW 335d Sedan (E90) L6-3.0L DSL Turbo (M57Y) Technical Service Bulletin # 651810 Date: 101001

Audio - iPod/iPhone(R) Poor Audio Quality/No Recognition

SI B65 18 10

Audio, Navigation, Monitors, Alarms, SRS

October 2010

Technical Service

SUBJECT

iPod/iPhone Has Extremely Poor Audio Quality and/or Is Not Recognized

MODEL

All models

Produced between 02/28/2007 and 10/31/2010 with option 6FL (USB Audio Interface)

SITUATION

When the iPod/iPhone is connected to the USB connector with the original Apple USB cable (white cable which comes with the iPod/iPhone):

^ The audio quality may be extremely poor

^ The device may not be recognized intermittently

CAUSE

1. Defective Apple USB cable or defective 30-pin socket on the iPod/iPhone

2. Defect in the USB audio interface (ULF, hands-free charging module integrated in the CIC)

CORRECTION

Cause 1:

Check the function with an Apple USB cable known to work properly; if it is still acting the same way, test the original Apple USB cable with an

iPod/iPhone known to work properly.

If both tests do not resolve the issue, follow the procedure outlined for Cause 2.

Cause 2:

1. Connect a BMW approved battery charger and perform a vehicle test using the latest ISTA (Integrated Service Technical Application) diagnostic

software.

2. Diagnose any relevant faults that are stored by completing the test plans.

3. Perform and complete the test plan "AT8400_SYSTEL - Check of telecommunications system". Please note the DIAGCODE (Diagnosis Code)

presented at the end of the test plan. The test plan can be accessed via the following path:

^ Select "Activities\Information Search/Function structure\Body\Audio,Video,Navigation, Telephone (MOST ring)\Telecommunications" and start

search.

^ In Telecommunications, select "AT8400_SYSTEL - Check of telecommunications system" and press "Display".

2010 BMW 335d Sedan (E90) L6-3.0L DSL Turbo (M57Y) Page 363

^ Follow the on-screen instructions to work through the test plan.

WARRANTY INFORMATION

Covered under the terms of the BMW New Vehicle/SAV Limited Warranty as applicable.

2020 BMW 128i Coupe (E82) L6-3.0L (N51) Technical Service Bulletin # 610910 Date: 101001

Computers/Controls - Controller Is Inoperative

SI B61 09 10

General Electrical Systems

October 2010 Technical Service

SUBJECT

The Controller Is Inoperative, and No Longer Available in Diagnostics

MODEL

E63, E64 (6 Series) from March 1, 2010 to August 31, 2010

E70 (X5) from April 1, 2010 to October 1, 2010

E71, E72 (X6) from April 1, 2010 to October 1, 2010

E82, E88 (1 Series) from March 1, 2010 to September 1, 2010

E89 (Z4) from March 1, 2010 to September 1, 2010

E90, E91, E92, E93 (3 Series) from March 1, 2010 to September 1, 2010 SITUATION

^

65 82 9 231 116

^

65 82 9 231 117

^

65 82 9 231 118

^

65 82 9 231 119

^

65 82 9 231 120

^

65 82 9 231 121

The controller is inoperative and no longer available when using ISTA diagnosis. The affected part numbers are:

CAUSE

The vehicle battery has been discharged to a voltage less than 6.2 volts CORRECTION

Replace the controller and program the vehicle.

Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software.

For information on programming and coding with ISTA/P, refer to Centernet / Aftersales Portal / Service / Workshop Technology / Vehicle Programming.

2020 BMW 128i Coupe (E82) L6-3.0L (N51) Technical Service Bulletin # 651010 Date: 101001

Audio Sys. - USB Functions Inop. and DTC's DE4E And 9308

SI B65 10 10

Audio, Navigation, Monitors, Alarms, SRS

October 2010 Technical Service

SUBJECT

USB Audio Functions Delayed After Vehicle Start

MODEL

All models

Produced between 01/17/2010 and 03/14/2010 with option 6FL (USB Audio Interface) SITUATION

Intermittently the USB audio functions (iPod/iPhone, MP3 player) are inoperative for the first 3 minutes after the vehicle is started. Fault codes DE4E and 9308 are stored in the ULF module.

This behavior happens more often during higher ambient temperatures. CAUSE

Hardware failure in the ULF (hands-free charge module)

CORRECTION

Perform diagnostics using the latest ISTA version and work through any related test module(s). Replace the ULF module and program the vehicle.

Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software.

For information on programming and coding with ISTA/P, refer to CenterNet / Aftersales Portal / Service / Workshop Technology / Vehicle Programming.

BMW 335i Coupe (E92) L6-3.0L Turbo (N54) Technical Service Bulletin # 610910 Date: 101001

Computers/Controls - Controller Is Inoperative

SI B61 09 10

General Electrical Systems

October 2010

Technical Service

SUBJECT

The Controller Is Inoperative, and No Longer Available in Diagnostics

MODEL

E63, E64 (6 Series) from March 1, 2010 to August 31, 2010

E70 (X5) from April 1, 2010 to October 1, 2010

2010 BMW 335i Coupe (E92) L6-3.0L Turbo (N54) Page 386

E71, E72 (X6) from April 1, 2010 to October 1, 2010

E82, E88 (1 Series) from March 1, 2010 to September 1, 2010

E89 (Z4) from March 1, 2010 to September 1, 2010

E90, E91, E92, E93 (3 Series) from March 1, 2010 to September 1, 2010

SITUATION

The controller is inoperative and no longer available when using ISTA diagnosis. The affected part numbers are:

^ 65 82 9 231 116

^ 65 82 9 231 117

^ 65 82 9 231 118

^ 65 82 9 231 119

^ 65 82 9 231 120

^ 65 82 9 231 121

CAUSE

The vehicle battery has been discharged to a voltage less than 6.2 volts

CORRECTION

Replace the controller and program the vehicle.

Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software.

For information on programming and coding with ISTA/P, refer to Centernet / Aftersales Portal / Service / Workshop Technology / Vehicle

Programming.

PARTS INFORMATION

2010 BMW 335i Coupe (E92) L6-3.0L Turbo (N54) Page 387

2010 BMW 335i Coupe (E92) L6-3.0L Turbo (N54) Page 388

2020 BMW 128i Coupe (E82) L6-3.0L (N51) Technical Service Bulletin # 840410 Date: 101001

Cell Phone - Bluetooth Compatibility Information

SI B84 04 10

Communication Systems

October 2010 Technical Service

SUBJECT

General Bluetooth Information

MODEL

All vehicles with option 644 or 639 SITUATION

The customer experiences termination of the Bluetooth connection during telephone calls; a switch to Privacy mode; or faults during the telephone book transfer for no apparent reason. Some customers might experience voice quality issues in the car or on the landline side.

CAUSE

The terminal device (mobile phone) is most likely not 100% compliant with the BMW Assist Bluetooth hands-free kit. PROCEDURE

To check restrictions for the customer's terminal device (mobile phone), please refer to the following web site: www.bmwusa.com/bluetooth

The attachment provides instructions on how to use and interpret the website.

Important note:

Only BMW tested phones are displayed on the web site. A variety of other Bluetooth phones is compatible with the BMW Assist hands-free kit but not tested by BMW. In those cases, please assist the customer in pairing the phone - if the phone still doesn't work with the hands-free kit, inform the customer about Bluetooth compatibility issues. Please send a feedback to:

Bluetooth.Feedback@bmwna.com

Containing information about the phone model (exact model code), used software version, network provider, details about the complaint (vehicle status, phone status, performed action).

If the encountered issues on a BMW tested phone differ from the information provided on the website, please perform diagnostics with the ISTA workshop system and follow the test plan.

WARRANTY INFORMATION

For information only ATTACHMENTS

image

image

ATTACHMENT - PROCEDURE

2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) Technical Service Bulletin # 610910 Date: 101001

Computers/Controls - Controller Is Inoperative

SI B61 09 10

General Electrical Systems

October 2010

Technical Service

SUBJECT

The Controller Is Inoperative, and No Longer Available in Diagnostics

MODEL

E63, E64 (6 Series) from March 1, 2010 to August 31, 2010

E70 (X5) from April 1, 2010 to October 1, 2010

2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) 384

E71, E72 (X6) from April 1, 2010 to October 1, 2010

E82, E88 (1 Series) from March 1, 2010 to September 1, 2010

E89 (Z4) from March 1, 2010 to September 1, 2010

E90, E91, E92, E93 (3 Series) from March 1, 2010 to September 1, 2010

SITUATION

The controller is inoperative and no longer available when using ISTA diagnosis. The affected part numbers are:

^ 65 82 9 231 116

^ 65 82 9 231 117

^ 65 82 9 231 118

^ 65 82 9 231 119

^ 65 82 9 231 120

^ 65 82 9 231 121

CAUSE

The vehicle battery has been discharged to a voltage less than 6.2 volts

CORRECTION

Replace the controller and program the vehicle.

Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software.

For information on programming and coding with ISTA/P, refer to Centernet / Aftersales Portal / Service / Workshop Technology / Vehicle

Programming.

PARTS INFORMATION

2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) 385

2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) 386

BMW 335i Coupe (E92) L6-3.0L Turbo (N54) Technical Service Bulletin # 661010 Date: 101001

Accessories - Integrated Univ. Remote Control Diag. Tips

SI B66 10 10

Distance Systems, Cruise Control, Remote Control

October 2010

Technical Service

SUBJECT

Diagnosis Tips - Integrated Universal Remote Control (UGDO)

MODEL

All with option code 319 (Universal garage door opener)

SITUATION

The Integrated Universal Remote Control (UGDO) is located in the interior mirror and is typically used for controlling garage door openers.

Most interior mirrors replaced for UGDO complaints are without fault when tested. This Service Information provides diagnostic tips in order to

avoid unnecessary mirror replacement.

INFORMATION

Information on the HomeLink(R) UGDO can be found at www.homelink.com/home.php. Direct the customer to this excellent resource if diagnosis

at the dealership indicates that the UGDO is working correctly and the customer needs additional programming assistance. Additional UGDO

information can be found in the vehicle Owner's Manual.

Programming problems:

Request that the customer bring in the hand-held remote control transmitter (remote) that is causing difficulty, together with any other remotes that

2010 BMW 335i Coupe (E92) L6-3.0L Turbo (N54) Page 428

the customer uses. If necessary, the UGDO can be reprogrammed using these remotes. For rolling code devices, the customer will need to train the

UGDO upon returning home (see item 5 below).

NOTE:

If the customer has a regular full-size remote as well as a smaller (key ring) remote, only the full-size remote should be used for the programming

procedure.

With the vehicle ignition turned to the "on" position, check the status of the UGDO by pressing each of the programming buttons. Note that the

UGDO is "off" if the vehicle ignition is "off".

1. Each button should illuminate the LED in some way (steady on or flashing). This indicates a fully functional UGDO.

^ If no LED illuminates, possible causes are:

^ Ignition not switched on

^ No power or ground

^ Faulty mirror

^ If one button illuminates the LED, but any one or two buttons do not, the mirror is faulty.

2. If any button illuminates with a slow flashing LED, the memory is empty; the button has not been programmed.

^ Check the batteries in the customer remote control and replace if necessary.

^ Refer to the attachment from step 2 to program the UGDO.

3. If every button illuminates with a steady "on" LED, most likely the customer has not cleared the factory setting. Attentively, the customer has

programmed each button with a fixed code. (Check with the customer.)

^ Refer to the attachment from step 1 to delete the stored memories and program the UGDO.

4. If any button illuminates with a steady "on" LED, the button has been programmed with a fixed code.

^ Check that the correct remote is being used.

^ The garage door may have a range problem.

5. If any button illuminates with a rapid flashing LED, followed after 2 seconds by a steady "on" LED, the button has been programmed with a

rolling code. However, the training mode for the rolling code may not have been successfully completed.

^ Provide the attachment to the customer and refer the customer to steps 5 - 7. Direct the customer to the instructional videos on the HomeLink(R)

website, www.homelink.com/program.php..

Range problems:

1. Advise the customer that the UGDO range is less than the original hand-held remote's range. A range of less than 50% of the original remote's

range should be investigated as a vehicle/interior mirror problem.

2. If the UGDO and the original remote both have reduced range, the UGDO is not at fault. The customer should check the garage door opener;

possibly, the antenna wire is not properly extended.

WARRANTY Information

For information only

ATTACHMENTS

2010 BMW 335i Coupe (E92) L6-3.0L Turbo (N54) Page 429

view PDF attachment B661010 Attachment.

BMW 328xi Coupe AWD (E92) L6-3.0L (N52K) Technical Service Bulletin # 651510 Date: 101001

Audio - 'Acquiring' Displays If No HD Signal Is Avail

SI B65 15 10

Audio, Navigation, Monitors, Alarms, SRS

October 2010

Technical Service

SUBJECT

"Acquiring" Is Displayed Permanently If No HD Signal Is Available

MODEL

E82, E88 (1 Series)

E89 (Z4)

E90, E91, E92, E93 (3 Series)

Vehicles from 09/2010 with option 663 (Radio Professional, RAD2+) and option 653 (HD Radio)

SITUATION

When an HD radio station is selected, "acquiring" is displayed if no HD signal is available on that frequency. The message "acquiring" will only

disappear when the HD radio station is available again or by switching the radio station.

NOTE:

Audio from the main station (AM/FM) can be heard.

CAUSE

2010 BMW 328xi Coupe AWD (E92) L6-3.0L (N52K) Page 380

Application error in the RAD2+ radio

INFORMATION

Do not replace parts!

Explain the situation to the customer.

NOTE:

If the customer prefers, the HD radio function can be turned off in the radio settings. This would leave the radio in non-HD mode.

This Service Information will be updated as soon as an official field solution is available.

BMW 328xi Coupe AWD (E92) L6-3.0L (N52K) Technical Service Bulletin # 610910 Date: 101001

Computers/Controls - Controller Is Inoperative

SI B61 09 10

General Electrical Systems

October 2010

Technical Service

SUBJECT

The Controller Is Inoperative, and No Longer Available in Diagnostics

MODEL

E63, E64 (6 Series) from March 1, 2010 to August 31, 2010

E70 (X5) from April 1, 2010 to October 1, 2010

E71, E72 (X6) from April 1, 2010 to October 1, 2010

E82, E88 (1 Series) from March 1, 2010 to September 1, 2010

2010 BMW 328xi Coupe AWD (E92) L6-3.0L (N52K) Page 319

E89 (Z4) from March 1, 2010 to September 1, 2010

E90, E91, E92, E93 (3 Series) from March 1, 2010 to September 1, 2010

SITUATION

The controller is inoperative and no longer available when using ISTA diagnosis. The affected part numbers are:

^ 65 82 9 231 116

^ 65 82 9 231 117

^ 65 82 9 231 118

^ 65 82 9 231 119

^ 65 82 9 231 120

^ 65 82 9 231 121

CAUSE

The vehicle battery has been discharged to a voltage less than 6.2 volts

CORRECTION

Replace the controller and program the vehicle.

Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software.

For information on programming and coding with ISTA/P, refer to Centernet / Aftersales Portal / Service / Workshop Technology / Vehicle

Programming.

PARTS INFORMATION

2010 BMW 328xi Coupe AWD (E92) L6-3.0L (N52K) Page 320

2010 BMW 328xi Coupe AWD (E92) L6-3.0L (N52K) Page 321

BMW 335d Sedan (E90) L6-3.0L DSL Turbo (M57Y) Technical Service Bulletin # 661010 Date: 101001

Accessories - Integrated Univ. Remote Control Diag. Tips

SI B66 10 10

Distance Systems, Cruise Control, Remote Control

October 2010

Technical Service

SUBJECT

Diagnosis Tips - Integrated Universal Remote Control (UGDO)

MODEL

All with option code 319 (Universal garage door opener)

SITUATION

The Integrated Universal Remote Control (UGDO) is located in the interior mirror and is typically used for controlling garage door openers.

Most interior mirrors replaced for UGDO complaints are without fault when tested. This Service Information provides diagnostic tips in order to

avoid unnecessary mirror replacement.

INFORMATION

Information on the HomeLink(R) UGDO can be found at www.homelink.com/home.php. Direct the customer to this excellent resource if diagnosis

at the dealership indicates that the UGDO is working correctly and the customer needs additional programming assistance. Additional UGDO

information can be found in the vehicle Owner's Manual.

Programming problems:

Request that the customer bring in the hand-held remote control transmitter (remote) that is causing difficulty, together with any other remotes that

the customer uses. If necessary, the UGDO can be reprogrammed using these remotes. For rolling code devices, the customer will need to train the

UGDO upon returning home (see item 5 below).

NOTE:

If the customer has a regular full-size remote as well as a smaller (key ring) remote, only the full-size remote should be used for the programming

procedure.

With the vehicle ignition turned to the "on" position, check the status of the UGDO by pressing each of the programming buttons. Note that the

UGDO is "off" if the vehicle ignition is "off".

1. Each button should illuminate the LED in some way (steady on or flashing). This indicates a fully functional UGDO.

^ If no LED illuminates, possible causes are:

^ Ignition not switched on

^ No power or ground

^ Faulty mirror

^ If one button illuminates the LED, but any one or two buttons do not, the mirror is faulty.

2010 BMW 335d Sedan (E90) L6-3.0L DSL Turbo (M57Y) Page 385

2. If any button illuminates with a slow flashing LED, the memory is empty; the button has not been programmed.

^ Check the batteries in the customer remote control and replace if necessary.

^ Refer to the attachment from step 2 to program the UGDO.

3. If every button illuminates with a steady "on" LED, most likely the customer has not cleared the factory setting. Attentively, the customer has

programmed each button with a fixed code. (Check with the customer.)

^ Refer to the attachment from step 1 to delete the stored memories and program the UGDO.

4. If any button illuminates with a steady "on" LED, the button has been programmed with a fixed code.

^ Check that the correct remote is being used.

^ The garage door may have a range problem.

5. If any button illuminates with a rapid flashing LED, followed after 2 seconds by a steady "on" LED, the button has been programmed with a

rolling code. However, the training mode for the rolling code may not have been successfully completed.

^ Provide the attachment to the customer and refer the customer to steps 5 - 7. Direct the customer to the instructional videos on the HomeLink(R)

website, www.homelink.com/program.php..

Range problems:

1. Advise the customer that the UGDO range is less than the original hand-held remote's range. A range of less than 50% of the original remote's

range should be investigated as a vehicle/interior mirror problem.

2. If the UGDO and the original remote both have reduced range, the UGDO is not at fault. The customer should check the garage door opener;

possibly, the antenna wire is not properly extended.

WARRANTY Information

For information only

ATTACHMENTS

2010 BMW 335d Sedan (E90) L6-3.0L DSL Turbo (M57Y) Page 386

view PDF attachment B661010 Attachment.

2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) Technical Service Bulletin # 661010 Date: 101001

Accessories - Integrated Univ. Remote Control Diag. Tips

SI B66 10 10

Distance Systems, Cruise Control, Remote Control

October 2010

Technical Service

SUBJECT

Diagnosis Tips - Integrated Universal Remote Control (UGDO)

MODEL

All with option code 319 (Universal garage door opener)

SITUATION

The Integrated Universal Remote Control (UGDO) is located in the interior mirror and is typically used for controlling garage door openers.

Most interior mirrors replaced for UGDO complaints are without fault when tested. This Service Information provides diagnostic tips in order to

avoid unnecessary mirror replacement.

INFORMATION

Information on the HomeLink(R) UGDO can be found at www.homelink.com/home.php. Direct the customer to this excellent resource if diagnosis

at the dealership indicates that the UGDO is working correctly and the customer needs additional programming assistance. Additional UGDO

information can be found in the vehicle Owner's Manual.

Programming problems:

Request that the customer bring in the hand-held remote control transmitter (remote) that is causing difficulty, together with any other remotes that

2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) 426

the customer uses. If necessary, the UGDO can be reprogrammed using these remotes. For rolling code devices, the customer will need to train the

UGDO upon returning home (see item 5 below).

NOTE:

If the customer has a regular full-size remote as well as a smaller (key ring) remote, only the full-size remote should be used for the programming

procedure.

With the vehicle ignition turned to the "on" position, check the status of the UGDO by pressing each of the programming buttons. Note that the

UGDO is "off" if the vehicle ignition is "off".

1. Each button should illuminate the LED in some way (steady on or flashing). This indicates a fully functional UGDO.

^ If no LED illuminates, possible causes are:

^ Ignition not switched on

^ No power or ground

^ Faulty mirror

^ If one button illuminates the LED, but any one or two buttons do not, the mirror is faulty.

2. If any button illuminates with a slow flashing LED, the memory is empty; the button has not been programmed.

^ Check the batteries in the customer remote control and replace if necessary.

^ Refer to the attachment from step 2 to program the UGDO.

3. If every button illuminates with a steady "on" LED, most likely the customer has not cleared the factory setting. Attentively, the customer has

programmed each button with a fixed code. (Check with the customer.)

^ Refer to the attachment from step 1 to delete the stored memories and program the UGDO.

4. If any button illuminates with a steady "on" LED, the button has been programmed with a fixed code.

^ Check that the correct remote is being used.

^ The garage door may have a range problem.

5. If any button illuminates with a rapid flashing LED, followed after 2 seconds by a steady "on" LED, the button has been programmed with a

rolling code. However, the training mode for the rolling code may not have been successfully completed.

^ Provide the attachment to the customer and refer the customer to steps 5 - 7. Direct the customer to the instructional videos on the HomeLink(R)

website, www.homelink.com/program.php..

Range problems:

1. Advise the customer that the UGDO range is less than the original hand-held remote's range. A range of less than 50% of the original remote's

range should be investigated as a vehicle/interior mirror problem.

2. If the UGDO and the original remote both have reduced range, the UGDO is not at fault. The customer should check the garage door opener;

possibly, the antenna wire is not properly extended.

WARRANTY Information

For information only

ATTACHMENTS

2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) 427

view PDF attachment B661010 Attachment.