2000 BMW 528i (E39) 2000 BMW 528i (E39) 2000 BMW 528i (E39) Technical Service Bulletin # 090101 Date: 010201

Vehicle and Key - Memory Programming

Group 09

Programming/Coding Explanations

09 01 01

Woodcliff Lake, NJ

Service Engineering

February 2001

SUBJECT

Windows(r) Vehicle/Key Memory Programmer

MODEL

ALL

SITUATION

BMW has introduced Vehicle and Key Memory Programming as an important competitive advantage to meet and exceed customers' expectations by

allowing customers to select vehicle configuration options that suit their particular lifestyle.

As part of the sales and vehicle delivery process, sales personnel should discuss this important opportunity to customize vehicle configurations,

which include but are not limited to:

-- Visual and audible alarm setting / locking and unlocking confirmation

-- Daytime running light setting

-- Selective central locking options

-- Seat memory options and many more

Until now, it was necessary to make an appointment with the Service department to have vehicles programmed in the workshop with the

DISplus/MoDiC tester.

This process may be time consuming and complicated especially in cases where customers change their mind about selected settings.

In response to this situation BMW has developed a dedicated Windows(r) based Vehicle and Key Memory Programming device. This will free up

diagnostic time on the DISplus/MODiC and give Sales personnel an excellent opportunity to demonstrate BMW's technological leadership right in

front of their customer. The software program is identical to the Vehicle/Key Memory program in the DISplus and MODiC.

286

Programmer Specifications and scope of delivery

Intel 233Mhz processor

64MB RAM

OBD diagnostic cable

USB printer cable

External CD drive

2 rechargeable battery packs

Hand strap

4.3GB hard drive

20 Pin diagnostic cable

External CD drive

Touch screen

Users manual for the Laptop

Protective rubber bumpers

Touch screen pen

Protective rubber bumpers Touch screen pen

Information

It is highly recommended that all BMW center personnel that will utilize the Windows Vehicle/Key programmer review the following:

1. Service Information Bulletins, which can be easily viewed on the BMW Technical Information website at www.bmwtis.net

-- 09 03 98 - Configuration of Vehicle/Key Memory. This is a very informative SIB that explains the differences between Vehicle and Key

memory, how to use each one and a listing of codable options on different models.

-- 09 01 96 - Basic Differences between Coding & Programming. This SIB explains what coding is and how it differs from Programming.

2. Information shipped with the Vehicle and Key Memory Programmer

-- The 79 page "Win CKM Manual" that is loaded on every unit has an easy access ICON on the desktop. Simply double tap the ICON and

the manual will be displayed. This manual includes complete step by step instructions.

The computer Users Guide is included with each unit and covers the operation of the Laptop. This book should be read and kept in a handy

location for reference

3. V-Sat program and/or video tape included with the initial programmer shipment

287

-- The "Programming Key Memory" program is currently airing on VisionWerks. This informative program explains how to use the

Windows Vehicle Key Programmer in easy to understand terms. A copy of this program is contained on the video tape shipped with every

unit.

It is imperative that the Vehicle and Key Memory programming process becomes part of every sales transaction. Using this programmer is an

excellent opportunity to demonstrate BMW technology to your customers.

Charging the WINCKM Unit Batteries

-- Insert the batteries (2) into the battery slots, one on each side of the laptop. Refer to page 6 # 521 and 22 of the Laptop User's Guide.

-- Connect the 110-volt power cable to the power port of the computer.

-- Normal battery charging time is 3 hours for 1 battery. Refer to page 35 of the User's Guide for complete battery charging information. Unit

batteries must be charged before operation.

Using/Connecting WINCKM Unit

Complete How To instructions with illustrations are included with the WIN CKM Manual. To view the manual, double tap the WinCKM ICON on

the desktop. In order to use the program on a vehicle, the Laptop power cord and the external CD drive do not need to be attached to the Laptop. The

unit will run on its built-in charged batteries.

Connect the diagnostic/programming cable (ADS Cable - 2) to the serial port of the computer

Connection to vehicles with 20

pin Diagnostic Connector

288

(Located in Engine Compartment)

Remove the vehicle's 25-pin diagnostic connector cover (1) by turning counter-clockwise.

Connect the diagnostic plug of the ADS programming cable to the vehicle's diagnostic connector; switch "ON" the ignition.

The following illustrations show the location of the diagnostic connector (1) in different BMW models.

Location of the diagnostic 20-pin connector in 3 series (E46 prior to 6/2000 production) and Z8 vehicles (passenger rear side of engine

compartment, near the bulkhead). Refer to next section "Connection to vehicles without 20 pin diagnostic connector" for E46 from 6/2000

production.

Location of the diagnostic 20-pin connector in 528 (E39) vehicle (passenger side of engine compartment, on the wheel well).

289

Location of the diagnostic 20-pin connector in 740 (E38), and 540(E39) vehicle (passenger side of engine compartment, on the wheel well).

Location of the diagnostic 20-pin connector in 750 (E38) vehicle (passenger, front side of engine compartment, near the air filter housing).

Location of the diagnostic 20-pin connector in X5 (E53) and Z3 vehicles (drivers side, on the wheel well).

Connection to vehicles without 20 pin Diagnostic Connector (Previously located in Engine Compartment)

The 16-pin OBD II connector located inside the vehicle will be the only diagnostic port. The socket for the on-board (OBD II) diagnostic connector

is located on the driver's side, on the underside of the instrument panel, behind a cover. The cover is marked "OBD".

290

Powering up the computer

Turn the computer on, by pressing the button in the top right corner of the unit once.

After window is loaded a screen requesting a user name and password may appear.

To keep this screen from reappearing every time the unit is turned on:

Enter any user name

Do not enter a password

Select "OK" using the screen pen.

Once the desktop is loaded two

additional screens may appear:

- Editing Pallet

- Welcome to Windows 98

To keep the "Editing Palette" from reappearing:

Select "Start"

Select "Settings"

Select "Taskbar & Start Menu" "Taskbar Properties" screen will appear.

291

Select the "Start Menu Programs"

tab

Select "Remove"

Within the "Programs" folder

Select "Startup" (tap twice with pen)

Select only "Edit_Pal"

Select "Remove"

Select "Close"

Select "OK"

Close the "Editing Palette" by selecting the X in the upper right corner of the box.

To keep the "welcome to Windows 98" screen from reappearing:

Uncheck the box (1) "Show this screen each time Windows 98 starts"

Close the screen by selecting the X in the upper right corner of the screen.

Selecting the WinCKM Manual

292

From the Windows 98 desktop select WinCKM manual ICON (select the ICON using screen pen.

Selecting the WinCKM Program

From the Windows 98 desktop select WinCKM ICON (select the icon using screen pen).

Maximize WinCKM screen by clicking on the middle button in the right, top corner of the window.

In order to select "Car Memory", click on the top, left side button (red car symbol).

Vehicles equipped with hi-fi DSP audio system must have the radio turned "ON".

293

On 5, 7 series and X5 vehicles, before you start programming make sure that the trunk lock is not set to "valet" (horizontal) position. Leaving trunk

lock in "valet" position can cancel some of the programming options.

Printer Setup

A program called Ghost View has been included with the Win CKM program. GS View allows any printing from Win CKM to be printed on a

non-postscript printer.

A listing of compatible printers is included in this bulletin. Before you can print, the printer you have selected must be set up in the Windows printer

directory. To do this:

-- Select "Add Printer"

-- Select printer manufacturer

-- Select printer model

-- The software will ask you to choose a port to print to. Choose "USBLPT1"

-- Follow the on screen instructions. You will be prompted to print a test page. This is a good idea as it can point out any problems associated with

your setup. If the test page has not printed, troubleshooting information will follow after selecting "NO".

Printing Vehicle Information

After automatic identification of the vehicle has taken place by the Win CKM software, a listing of the vehicles default settings can be printed.

Default settings are settings that are preset for that model by the factory. A printout of the default settings as well as the final settings can be printed

out for the customer. To print:

294

-- Select "95 Print List" from the menu then right arrow (refers to the right facing green arrow at the bottom of the screen).

Turn the vehicle key off. Disconnect the unit from the vehicle

-- Attach the blue USB cable to the USB port on the Laptop (# 16 page 6 of Users Guide).

-- The other end of the USB cable should be attached to the printer cable connector on the printer. Note- always attach a printer cable to the printer

with the printer power turned off. However, attaching the USB end of the printer cable to the Laptop can be accomplished with the Laptop turned

on. The software will recognize the cable automatically

-- Select "Yes"

-- Select the printer from the printer setup box

-- Select "OK".

Operating Software Information

Every time a new version of software is delivered (~4 times a year) to BMW centers, simply put the "program" CD in the external CD drive and

follow the instructions below to update the software.

Updating the Win CKM program

295

-- Turn the Windows Vehicle/Key programmer off as you would any other laptop by selecting "Start" then "Shut Down" then "OK".

-- Attach the black "multimedia" cable (included with each CD drive) to the back of the CD drive

-- Slide the Multimedia PCMCIA card (attached to the opposite end of the cable in step 2) into the top PCMCIA card slot (# 19 page 6 of the

Laptop users guide) on the Laptop. The arrow on the card must be up and goes in first.

-- Make sure that the selector switch on the back of the CD drive is in the "PC" position. With the switch in this position no power adapter is

needed. The external CD drive draws it's power from the Laptop

296

-- Attach the 110-volt power cord to the single pin power connector on the right side of the Laptop (# 12 page 6 of the Laptop users guide).

-- Depress the power button on the right front side of the Laptop (# 2 page 6 of the Laptop users guide).

-- After the unit has started and the desktop is displayed tap "Start" then "Programs" then "BMW CKM"

-- Select "Update Win CKM". Follow the on screen instructions. Updating the software takes ~ 1 minute

Warranty Information

The Laptop and its associated diagnostic cables are the property of BMW of North America and as such cannot be destroyed, sold, rented, leased or

given away to any other parties.

297

The CD drive, its associated cables and the USB printer cable are the property of the BMW center that has received the items through the BMW

Automatic Tool Shipment program. There are no warranties other than the manufacturers warranty enclosed in the box. To purchase replacement

pieces contact TBS Network Intelligence @ 201 368 0544.

Laptop

Warranty of the Laptop and the Laptop power cable is covered by a 3-year hot- swap warranty from Mitsubishi Mobile Computers. Damaged or user

abused units are not covered by the warranty. Damaged or user abused units must be repaired at the centers expense. For hardware repair issues of

the computer and power cord only:

1. Call the National Service Center @ 1 888 445 5250. Hours of operation are 8:

00 am - 4:30 pm PST, Monday - Friday.

2. Shipment of the unit to the repair center is at the cost of the center. Do not send straps, batteries, CDs or rubber end bumpers when returning

the unit for repair.

3. Batteries are considered a consumable and are therefore only covered by a "dead on arrival" warranty. This means that if the batteries will not

charge when you receive the unit call the above number immediately.

4. For replacement of batteries that have previously worked, call the above number. Replacement costs of these batteries are the responsibility of

the BMW center.

Vehicle/Key Memory Software

Questions regarding operation of the Vehicle/Key Memory software will be addressed by the BMW Technical Hotline @ 1 800 472 7222.

Diagnostic Cables

Contact BMW Quality and Service Engineering for replacement of BMW 20 pin and OBD diagnostic cables @ 201 573 2079.

Printer Compatibility

298

299

300

301

302

Shown is a list of printers that are compatible with the GSView printing program that the Windows Vehicle/Key Memory program uses. More

information about the GSView program can be found on the Web at: http:

//www.cs.wisc.edu/~ghost/doc/printer.htm. The printer list and associated comments have been compiled from the makers of GSView.

2000 BMW 528i (E39) 2000 BMW 528i (E39) 2000 BMW 528i (E39) Technical Service Bulletin # 513508 Date: 090101

Body - Windshield Damage Analysis

SI B51 35 08

Body Equipment

January 2009

Technical Service

SUBJECT

Cracked or Damaged Windshields

MODEL

All models

SITUATION

The windshield may become cracked or damaged for a variety of reasons. While the windshield requires repair or replacement, it is important to take

note of the following guidelines regarding what types of damage may or may not be covered by the BMW New Vehicle Warranty.

CAUSE

Windshield damage is typically caused by one of the following:

1. Outside influence typically stone chips in nearly all cases

2. Excessive force applied such as levering out the A-pillar trim

3. Stress crack due to heavy torsional loads on the vehicle's body or an incorrectly-fitted windshield (least common cause)

PROCEDURE

When evaluating a cracked or damaged windshield to determine whether it is eligible to be claimed under warranty, it is necessary to determine the

root cause of the damage. Reviewing the following possible causes will help to determine the root cause.

Outside Influence

624

^ An outside influence is responsible for the damage if:

1. One or more chips are present on the outside of the glass along the crack;

2. A crack started from anywhere other than an outside edge.

^ Run a non-permanent felt tip pen or small marker over the length of the damaged area. Even very minor surface damage will be felt.

^ Often when a small stone chip occurs, the subsequent crack takes time to develop, as the vehicle is subject to normal torsional loads or

temperature fluctuations.

^ Any damage due to an outside influence will not be covered under warranty.

Excessive force

^ A windshield may become damaged due to excessive force being applied while performing other repairs, such as levering out the A-pillar trim or

removing a rear view mirror.

^ If the windshield is damaged as a result of excessive force being applied, warranty consideration will not be given.

Stress crack

^ Under very isolated circumstances, a stress crack may form due to a combination of glass position and heavy torsional loads on the body of the

vehicle.

^ These cracks always start from an outside edge of the glass.

^ Most often the cracks begin at one of the corners of the windshield.

^ Stress cracks typically occur within the first year or 10,000 miles of the vehicle's service life.

Additional Notes:

Only OEM BMW windshields may be considered for a warranty claim where a stress crack is the root cause. If a non BMW windshield was installed

in the vehicle, any resulting damage (i.e., cracks, water leaks, etc.) will not be covered. BMW windshields can be identified by a BMW Roundel

stamped on the glass in one of the lower corners.

If the damage to the glass is due to an outside influence, very often the glass can be repaired as opposed to being replaced. For additional

information on this repair and recommended repair kits, refer to Parts bulletin 51 09 06.

WARRANTY INFORMATION

Covered under the terms of the BMW New Vehicle Limited Warranty.

2000 BMW 328i (E46) Technical Service Bulletin # 513508 Date: 090101

2000 BMW 328i (E46) Technical Service Bulletin # 513508 Date: 090101

Body - Windshield Damage Analysis

SI B51 35 08

Body Equipment

643

January 2009

Technical Service

SUBJECT

Cracked or Damaged Windshields

MODEL

All models

SITUATION

The windshield may become cracked or damaged for a variety of reasons. While the windshield requires repair or replacement, it is important to take

note of the following guidelines regarding what types of damage may or may not be covered by the BMW New Vehicle Warranty.

CAUSE

Windshield damage is typically caused by one of the following:

1. Outside influence typically stone chips in nearly all cases

2. Excessive force applied such as levering out the A-pillar trim

3. Stress crack due to heavy torsional loads on the vehicle's body or an incorrectly-fitted windshield (least common cause)

PROCEDURE

When evaluating a cracked or damaged windshield to determine whether it is eligible to be claimed under warranty, it is necessary to determine the

root cause of the damage. Reviewing the following possible causes will help to determine the root cause.

Outside Influence

^ An outside influence is responsible for the damage if:

1. One or more chips are present on the outside of the glass along the crack;

2. A crack started from anywhere other than an outside edge.

^ Run a non-permanent felt tip pen or small marker over the length of the damaged area. Even very minor surface damage will be felt.

^ Often when a small stone chip occurs, the subsequent crack takes time to develop, as the vehicle is subject to normal torsional loads or

temperature fluctuations.

^ Any damage due to an outside influence will not be covered under warranty.

Excessive force

^ A windshield may become damaged due to excessive force being applied while performing other repairs, such as levering out the A-pillar trim or

removing a rear view mirror.

^ If the windshield is damaged as a result of excessive force being applied, warranty consideration will not be given.

Stress crack

^ Under very isolated circumstances, a stress crack may form due to a combination of glass position and heavy torsional loads on the body of the

vehicle.

^ These cracks always start from an outside edge of the glass.

^ Most often the cracks begin at one of the corners of the windshield.

^ Stress cracks typically occur within the first year or 10,000 miles of the vehicle's service life.

Additional Notes:

Only OEM BMW windshields may be considered for a warranty claim where a stress crack is the root cause. If a non BMW windshield was installed

in the vehicle, any resulting damage (i.e., cracks, water leaks, etc.) will not be covered. BMW windshields can be identified by a BMW Roundel

stamped on the glass in one of the lower corners.

If the damage to the glass is due to an outside influence, very often the glass can be repaired as opposed to being replaced. For additional

information on this repair and recommended repair kits, refer to Parts bulletin 51 09 06.

644

WARRANTY INFORMATION

Covered under the terms of the BMW New Vehicle Limited Warranty.

2000 BMW 328i (E46) Technical Service Bulletin # 090101 Date: 010201

2000 BMW 328i (E46) Technical Service Bulletin # 090101 Date: 010201

Vehicle and Key - Memory Programming

Group 09

Programming/Coding Explanations

09 01 01

Woodcliff Lake, NJ

Service Engineering

February 2001

SUBJECT

Windows(r) Vehicle/Key Memory Programmer

284

MODEL

ALL

SITUATION

BMW has introduced Vehicle and Key Memory Programming as an important competitive advantage to meet and exceed customers' expectations by

allowing customers to select vehicle configuration options that suit their particular lifestyle.

As part of the sales and vehicle delivery process, sales personnel should discuss this important opportunity to customize vehicle configurations,

which include but are not limited to:

-- Visual and audible alarm setting / locking and unlocking confirmation

-- Daytime running light setting

-- Selective central locking options

-- Seat memory options and many more

Until now, it was necessary to make an appointment with the Service department to have vehicles programmed in the workshop with the

DISplus/MoDiC tester.

This process may be time consuming and complicated especially in cases where customers change their mind about selected settings.

In response to this situation BMW has developed a dedicated Windows(r) based Vehicle and Key Memory Programming device. This will free up

diagnostic time on the DISplus/MODiC and give Sales personnel an excellent opportunity to demonstrate BMW's technological leadership right in

front of their customer. The software program is identical to the Vehicle/Key Memory program in the DISplus and MODiC.

Programmer Specifications and scope of delivery

Intel 233Mhz processor

64MB RAM

OBD diagnostic cable

USB printer cable

External CD drive

2 rechargeable battery packs

Hand strap

4.3GB hard drive

20 Pin diagnostic cable

External CD drive

Touch screen

Users manual for the Laptop

Protective rubber bumpers

Touch screen pen

285

Protective rubber bumpers Touch screen pen

Information

It is highly recommended that all BMW center personnel that will utilize the Windows Vehicle/Key programmer review the following:

1. Service Information Bulletins, which can be easily viewed on the BMW Technical Information website at www.bmwtis.net

-- 09 03 98 - Configuration of Vehicle/Key Memory. This is a very informative SIB that explains the differences between Vehicle and Key

memory, how to use each one and a listing of codable options on different models.

-- 09 01 96 - Basic Differences between Coding & Programming. This SIB explains what coding is and how it differs from Programming.

2. Information shipped with the Vehicle and Key Memory Programmer

-- The 79 page "Win CKM Manual" that is loaded on every unit has an easy access ICON on the desktop. Simply double tap the ICON and

the manual will be displayed. This manual includes complete step by step instructions.

The computer Users Guide is included with each unit and covers the operation of the Laptop. This book should be read and kept in a handy

location for reference

3. V-Sat program and/or video tape included with the initial programmer shipment

-- The "Programming Key Memory" program is currently airing on VisionWerks. This informative program explains how to use the

Windows Vehicle Key Programmer in easy to understand terms. A copy of this program is contained on the video tape shipped with every

unit.

It is imperative that the Vehicle and Key Memory programming process becomes part of every sales transaction. Using this programmer is an

excellent opportunity to demonstrate BMW technology to your customers.

Charging the WINCKM Unit Batteries

-- Insert the batteries (2) into the battery slots, one on each side of the laptop. Refer to page 6 # 521 and 22 of the Laptop User's Guide.

286

-- Connect the 110-volt power cable to the power port of the computer.

-- Normal battery charging time is 3 hours for 1 battery. Refer to page 35 of the User's Guide for complete battery charging information. Unit

batteries must be charged before operation.

Using/Connecting WINCKM Unit

Complete How To instructions with illustrations are included with the WIN CKM Manual. To view the manual, double tap the WinCKM ICON on

the desktop. In order to use the program on a vehicle, the Laptop power cord and the external CD drive do not need to be attached to the Laptop. The

unit will run on its built-in charged batteries.

Connect the diagnostic/programming cable (ADS Cable - 2) to the serial port of the computer

Connection to vehicles with 20

pin Diagnostic Connector

(Located in Engine Compartment)

Remove the vehicle's 25-pin diagnostic connector cover (1) by turning counter-clockwise.

Connect the diagnostic plug of the ADS programming cable to the vehicle's diagnostic connector; switch "ON" the ignition.

The following illustrations show the location of the diagnostic connector (1) in different BMW models.

287

Location of the diagnostic 20-pin connector in 3 series (E46 prior to 6/2000 production) and Z8 vehicles (passenger rear side of engine

compartment, near the bulkhead). Refer to next section "Connection to vehicles without 20 pin diagnostic connector" for E46 from 6/2000

production.

Location of the diagnostic 20-pin connector in 528 (E39) vehicle (passenger side of engine compartment, on the wheel well).

Location of the diagnostic 20-pin connector in 740 (E38), and 540(E39) vehicle (passenger side of engine compartment, on the wheel well).

Location of the diagnostic 20-pin connector in 750 (E38) vehicle (passenger, front side of engine compartment, near the air filter housing).

288

Location of the diagnostic 20-pin connector in X5 (E53) and Z3 vehicles (drivers side, on the wheel well).

Connection to vehicles without 20 pin Diagnostic Connector (Previously located in Engine Compartment)

The 16-pin OBD II connector located inside the vehicle will be the only diagnostic port. The socket for the on-board (OBD II) diagnostic connector

is located on the driver's side, on the underside of the instrument panel, behind a cover. The cover is marked "OBD".

Powering up the computer

Turn the computer on, by pressing the button in the top right corner of the unit once.

After window is loaded a screen requesting a user name and password may appear.

To keep this screen from reappearing every time the unit is turned on:

Enter any user name

Do not enter a password

Select "OK" using the screen pen.

Once the desktop is loaded two

additional screens may appear:

289

- Editing Pallet

- Welcome to Windows 98

To keep the "Editing Palette" from reappearing:

Select "Start"

Select "Settings"

Select "Taskbar & Start Menu" "Taskbar Properties" screen will appear.

Select the "Start Menu Programs"

tab

Select "Remove"

Within the "Programs" folder

Select "Startup" (tap twice with pen)

Select only "Edit_Pal"

Select "Remove"

Select "Close"

Select "OK"

290

Close the "Editing Palette" by selecting the X in the upper right corner of the box.

To keep the "welcome to Windows 98" screen from reappearing:

Uncheck the box (1) "Show this screen each time Windows 98 starts"

Close the screen by selecting the X in the upper right corner of the screen.

Selecting the WinCKM Manual

From the Windows 98 desktop select WinCKM manual ICON (select the ICON using screen pen.

Selecting the WinCKM Program

291

From the Windows 98 desktop select WinCKM ICON (select the icon using screen pen).

Maximize WinCKM screen by clicking on the middle button in the right, top corner of the window.

In order to select "Car Memory", click on the top, left side button (red car symbol).

Vehicles equipped with hi-fi DSP audio system must have the radio turned "ON".

On 5, 7 series and X5 vehicles, before you start programming make sure that the trunk lock is not set to "valet" (horizontal) position. Leaving trunk

lock in "valet" position can cancel some of the programming options.

Printer Setup

292

A program called Ghost View has been included with the Win CKM program. GS View allows any printing from Win CKM to be printed on a

non-postscript printer.

A listing of compatible printers is included in this bulletin. Before you can print, the printer you have selected must be set up in the Windows printer

directory. To do this:

-- Select "Add Printer"

-- Select printer manufacturer

-- Select printer model

-- The software will ask you to choose a port to print to. Choose "USBLPT1"

-- Follow the on screen instructions. You will be prompted to print a test page. This is a good idea as it can point out any problems associated with

your setup. If the test page has not printed, troubleshooting information will follow after selecting "NO".

Printing Vehicle Information

After automatic identification of the vehicle has taken place by the Win CKM software, a listing of the vehicles default settings can be printed.

Default settings are settings that are preset for that model by the factory. A printout of the default settings as well as the final settings can be printed

out for the customer. To print:

-- Select "95 Print List" from the menu then right arrow (refers to the right facing green arrow at the bottom of the screen).

Turn the vehicle key off. Disconnect the unit from the vehicle

293

-- Attach the blue USB cable to the USB port on the Laptop (# 16 page 6 of Users Guide).

-- The other end of the USB cable should be attached to the printer cable connector on the printer. Note- always attach a printer cable to the printer

with the printer power turned off. However, attaching the USB end of the printer cable to the Laptop can be accomplished with the Laptop turned

on. The software will recognize the cable automatically

-- Select "Yes"

-- Select the printer from the printer setup box

-- Select "OK".

Operating Software Information

Every time a new version of software is delivered (~4 times a year) to BMW centers, simply put the "program" CD in the external CD drive and

follow the instructions below to update the software.

Updating the Win CKM program

-- Turn the Windows Vehicle/Key programmer off as you would any other laptop by selecting "Start" then "Shut Down" then "OK".

294

-- Attach the black "multimedia" cable (included with each CD drive) to the back of the CD drive

-- Slide the Multimedia PCMCIA card (attached to the opposite end of the cable in step 2) into the top PCMCIA card slot (# 19 page 6 of the

Laptop users guide) on the Laptop. The arrow on the card must be up and goes in first.

-- Make sure that the selector switch on the back of the CD drive is in the "PC" position. With the switch in this position no power adapter is

needed. The external CD drive draws it's power from the Laptop

-- Attach the 110-volt power cord to the single pin power connector on the right side of the Laptop (# 12 page 6 of the Laptop users guide).

295

-- Depress the power button on the right front side of the Laptop (# 2 page 6 of the Laptop users guide).

-- After the unit has started and the desktop is displayed tap "Start" then "Programs" then "BMW CKM"

-- Select "Update Win CKM". Follow the on screen instructions. Updating the software takes ~ 1 minute

Warranty Information

The Laptop and its associated diagnostic cables are the property of BMW of North America and as such cannot be destroyed, sold, rented, leased or

given away to any other parties.

The CD drive, its associated cables and the USB printer cable are the property of the BMW center that has received the items through the BMW

Automatic Tool Shipment program. There are no warranties other than the manufacturers warranty enclosed in the box. To purchase replacement

pieces contact TBS Network Intelligence @ 201 368 0544.

Laptop

Warranty of the Laptop and the Laptop power cable is covered by a 3-year hot- swap warranty from Mitsubishi Mobile Computers. Damaged or user

abused units are not covered by the warranty. Damaged or user abused units must be repaired at the centers expense. For hardware repair issues of

the computer and power cord only:

1. Call the National Service Center @ 1 888 445 5250. Hours of operation are 8:

00 am - 4:30 pm PST, Monday - Friday.

2. Shipment of the unit to the repair center is at the cost of the center. Do not send straps, batteries, CDs or rubber end bumpers when returning

the unit for repair.

296

3. Batteries are considered a consumable and are therefore only covered by a "dead on arrival" warranty. This means that if the batteries will not

charge when you receive the unit call the above number immediately.

4. For replacement of batteries that have previously worked, call the above number. Replacement costs of these batteries are the responsibility of

the BMW center.

Vehicle/Key Memory Software

Questions regarding operation of the Vehicle/Key Memory software will be addressed by the BMW Technical Hotline @ 1 800 472 7222.

Diagnostic Cables

Contact BMW Quality and Service Engineering for replacement of BMW 20 pin and OBD diagnostic cables @ 201 573 2079.

Printer Compatibility

297

298

299

300

Shown is a list of printers that are compatible with the GSView printing program that the Windows Vehicle/Key Memory program uses. More

information about the GSView program can be found on the Web at: http:

//www.cs.wisc.edu/~ghost/doc/printer.htm. The printer list and associated comments have been compiled from the makers of GSView.

2000 BMW 328i (E46) Technical Service Bulletin # 512607 Date: 090101

2000 BMW 328i (E46) Technical Service Bulletin # 512607 Date: 090101

Interior - Unpleasant Odors From The Rear Shelf Area

SI B51 26 07

Body Equipment

January 2009

Technical Service

This Service Information bulletin supersedes SI B51 26 07 dated November 2007.

[NEW] designates changes to this revision

SUBJECT

Unpleasant Odor from the Trunk Area

MODEL

E46 (3 Series)

[NEW] E65, E66 (7 Series) produced up to 1/2007

[NEW] SITUATION

An unpleasant odor may be noticed from the area of the rear parcel shelf.

The odor is commonly referred to as smelling like wax crayons.

The negative cabin pressure, created by driving with the sunroof open, may amplify the odor.

[NEW] CAUSE

Degradation of the sound insulating mat located under the rear parcel shelf

Such degradation typically does not occur until the vehicle is more than a couple of years old.

[NEW] CORRECTION

Replace the insulating mat with an updated part.

PROCEDURE

1. Determine whether the source of the odor is in fact the sound insulation mat located under the rear parcel shelf.

Note:

The blower motor should be turned off when locating the source of the odor as it is easy to mistake the odor as coming from the rear HVAC

vents.

2. Remove the parcel shelf per Repair Instruction RA 51 46 000.

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3. Replace the affected sound insulation with an updated part.

4. Reinstall all removed parts in the vehicle interior.

5. To eliminate any residual odors, the trunk and interior should be cleaned, using the following products and procedure:

^ Wynn's Aircomatic Ultrasonic Cleaner (P/N 211-0300)

^ Wynn's Airco-Clean (P/N 211-30208)

^ Refer to SI B04 30 03 for additional information on how to acquire the tool and the cleaning solutions.

^ Note: When using this product, always wear proper eye protection. The use of safety goggles or glasses, gloves and a shop coat is

recommended.

Airco-Clean Treatment Application

1. Start the vehicle's engine.

2. Turn the air conditioning off.

3. Set the blower to a middle speed.

4. Open all dashboard center air vents, and set the airflow control to direct air toward the dashboard center vents, and not through floor-facing vents

or window defroster vents.

5. Set the ventilation system to recirculate.

6. Ensure that there is no remaining liquid from a previous treatment in the unit.

7. Shake the bottle of Wynn's Airco-Clean Ultrasonic Air Conditioning Treatment.

8. Remove the cap from the bottle.

9. Turn the bottle of Airco-Clean Ultrasonic Air Conditioning Treatment upside down, and screw the bottle (hand-tight) onto the filling opening of

the unit. The spike in the Aircomatic unit will puncture the bottle seal and allow the liquid to empty into the unit. Leave the bottle attached for

the duration of the service.

10. Connect the clear flexible hose which is included with the unit, to the spout opening on the Aircomatic unit.

11. Place the Aircomatic unit in the passenger side footwell and point the clear flexible hose toward the air intake vent behind the glove box.

12. Make sure the machine is placed horizontally and not at an angle.

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13. NOTE: As the Aircomatic unit creates 5-micron droplets, it is not necessary to remove the vehicle's pollen filter (this generally filters fresh air

and not recirculating air). The product will pass through the pollen filters. However, activated carbon/charcoal filters should be removed during

the treatment and replaced, if necessary, at the completion of the service, as these filters will absorb the Airco-Clean product.

14. Point the clear flexible hose away from the face and skin. Attach the power cord from the transformer into an 110V wall outlet, and the opposite

plug into the Aircomatic electrical socket. The unit will immediately begin producing vapor through the flexible hose. Make sure the hose is not

kinked. Direct the hose so that the vapor is pulled into the ventilation ducts above the passenger side footwell. This will direct the vapor into the

air conditioning system evaporator, and back into the vehicle's interior through the open dashboard vents.

15. Close all doors and let the treatment continue.

16. It is important to stop the treatment after 15 minutes. If the unit is run any longer, it may overheat and may shorten the lifespan of the unit.

NOTE:

Some condensation will occur in the clear plastic hose. Exercise caution when removing the unit to avoid spillage.

17. Disconnect the power supply.

18. Remove the flexible hose from the Aircomatic unit.

19. Remove the empty bottle of Airco-Clean product.

20. Place the Aircomatic unit in the trunk.

21. Repeat steps 7 10.

22. Point the clear flexible hose away from the face and skin. Attach the power cord from the transformer into an 110V wall outlet, and the opposite

plug into the Aircomatic electrical socket. The unit will immediately begin producing vapor through the flexible hose.

23. Close the trunk and allow the treatment to continue.

24. Open the trunk and stop the cleaning cycle after 7-10 minutes, as it is not necessary to use an entire bottle of Airco-Clean in the trunk.

25. Disconnect the power supply.

26. Remove the flexible hose from the Aircomatic unit.

27. Remove the empty bottle of Airco-Clean product.

28. Turn the unit upside down and pour any remaining liquid through the flexible hose connection opening into the empty bottle. This liquid will

typically be discolored due to the heat produced in the unit.

29. Do not rinse the unit. Emptying the machine of remaining fluid is sufficient.

30. The Aircomatic unit is now ready for the next service.

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31. Open the vehicle's windows; set the A/C control to the ON position (normal operation); the temperature to the coldest setting; and the blower to

the highest setting. Allow the vehicle to air out for at least 10 minutes prior to driving the vehicle or releasing it back to the customer.

[NEW] PARTS INFORMATION

[NEW] WARRANTY INFORMATION

Covered under the terms of the BMW New Vehicle Limited Warranty.