Cell Phone - iPhone(R) Application (Apps) Stops Working SI B84 01 12 Communication Systems

2013 BMW 328i xDrive Sedan AWD (F30) L4-2.0L Turbo (N20) Copyright ? 2013, ALLDATA 10.52SS Page 1 Vehicle: All Technical Service Bulletins Cell Phone - iPhone(R) Application (Apps) Stops Working SI B84 01 12 Communication Systems April 2012 Technical Service SUBJECT iPhone Application (Apps) Stops Working MODEL E82, E88 (1 Series) E89 (Z4) E90, E91, E92, E93 (3 Series) F01, F02 (7 Series) F04 (Active Hybrid 7 Series) F06 (6 Series Gran Coupe) F07 (5 Series Gran Turismo) F10 (5 Series) F12, F13 (6 Series) F25 (X3) F30 (3 Series) Vehicles produced with option 6VC (Combox controller) and 6NR (BMW Apps) SITUATION After connecting the iPhone to the vehicle, the BMW Connected App stops working. This occurs immediately after the "Home" button has been pressed or the "Key Lock" has been manually activated on the phone. CAUSE iPhone operating software INFORMATION Do not replace any parts! Advise the customer of the following: 1. The BMW Connected App must be started on the iPhone in order to access the BMW Apps via the iDrive. 2. Pressing the "Home" button or activating the "Key Lock" on the iPhone will terminate the App. The App then becomes inaccessible via the iDrive. 3. The App cannot be started via the iDrive.