2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) Technical Service Bulletin # 840313 Date: 130401

Infotainment - Roadside Assistance And BMW Services Inoperative

SI B84 03 13

Communication Systems

April 2013

Technical Service

This Service Information bulletin supersedes SI B84 03 13 dated February 2013.

[NEW] designates changes to this revision

SUBJECT

Roadside Assistance and BMW Online Services Inoperative After Programming

MODEL

E82

E88

E89

E90

E91

E92

E93

With Navigation system option 609

Produced from August 18, 2008 to August 31, 2010

SITUATION

[NEW] Roadside Assistance and BMW Online services are inoperative afier programming the vehicle with ISTA/P 2.48 to 2.49.0. The symptoms

are as follows:

^ BMW Online - No network available when selected

^ Roadside Assistance - When selected, a message stating "Service not enabled or contract expired" is displayed. Also, "Start service" is

2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) 501

grayed out and cannot be selected.

CAUSE

Software error in the CIC (Car Information Computer)

[NEW] PROCEDURE

Do not replace parts!

Perform the steps below.

1. Duplicate the issue.

2. Verify the customer has a valid BMW Assist account as follows:

a. Check the TCU ESN/IMEI number in the DCSnet warranty history.

^ If it is listed as "Inactive," no further steps are necessary.

^ If it is listed as "Active," proceed to the next step.

3. Call BMW Assist and verify the customer is enrolled in the services:

^ Roadside Assistance

^ BMW Online

4. If the customer has a valid BMW Assist account, make an emergency test call by pressing the SOS button. Advise the Assist representative that

this is a BMW test call. Ask him or her to verify the following information:

^ VIN

^ Vehicle position

^ All the data is successfully transferred

Then ask the Assist representative to end the call.

5. Perform a Roadside Assistance test call via iDrive. If this does not work, use the BMW Online search function.

6. If both steps 3 and 4 fail, this SI no longer applies. Continue diagnosis using ISTA.

7. If ONLY step 4 above fails, proceed with the following steps:

^ Program the vehicle using ISTA/P 2.49.1 or higher

^ The I-level after programming will be E89-13-03-502 or higher.

Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software.

For information on programming and coding with ISTA/P, refer to CenterNet / Aftersales Portal / Service / Workshop Technology / Vehicle

Programming.

Note:

When the ISTA system message displays: Battery voltage only "XX.XX" V. Please connect charger. Please note the displayed battery

voltage reading in the repair order comments section.

2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) 502

[NEW] WARRANTY INFORMATION

Covered under the terms of the BMW New Vehicle/SAV Limited Warranty.

Refer to KSD2 for the corresponding flat rate unit (FRU) allowance. Enter the Chassis Number, which consists of the last 7 digits of the Vehicle

Identification Number (VIN). Click on the "Search" button, and then enter the applicable flat rate labor operation in the FR code field.

If a control module was working properly and/or had no related faults stored prior to vehicle programming and it fails to program correctly or

requires initialization, this additional work must be claimed with separate labor operations under the defect code listed above, refer to KSD2.

2020 BMW 128i Coupe (E82) L6-3.0L (N51) Technical Service Bulletin # 610603 Date: 130401

Wipers/Washers - Maintenance Program Wiper Inserts

SI B61 06 03

General Electrical Systems

April 2013 Warranties

This Service Information bulletin supersedes SI 61 06 03 dated February 2010.

[NEW] Please read this Service Information bulletin in its entirety; the content has been completely updated. [NEW] designates changes to this revision

SUBJECT

BMW Maintenance Program: Replacement Wiper Inserts

MODEL

All

INFORMATION

The BMW Maintenance Programs allow for the replacement of wiper blade inserts:

^ At intervals of 12 months or longer, only when necessary, for all models The replacement interval begins on the vehicle's original in-service date.

This policy supersedes all other statements concerning wiper blade maintenance replacement intervals (front and rear when applicable).

Note:

There is no required replacement at 12 months.

Wiper Blade and Insert Care

Regularly clean the wiper blade assemblies with soapy water to avoid streaking. Windshield Care

Wax, dirt and road film buildup on the windshield can cause streaking, poor wiper operation and premature wear of the wiper blade inserts. The windshield should be cleaned regularly to remove contamination. Use BMW approved car care products to clean and care for the vehicle.

image

PARTS INFORMATION

It is important to use the "Set" part numbers, which contain both front wiper blades, when available. WARRANTY INFORMATION

Covered under the terms of the BMW Maintenance Programs.

2020 BMW 128i Coupe (E82) L6-3.0L (N51) Technical Service Bulletin # 121412 Date: 130401

Engine Controls - Camshaft Position/VANOS DTC's, MIL ON

SI B12 14 12

Engine Electrical Systems

April 2013 Technical Service

This Service Information bulletin supersedes SI B12 14 12 dated January 2013. [NEW] designates changes to this revision

SUBJECT

N51, N52K, N52T and N55 Engine: Various Faults Stored in DME Related to VANOS and Camshaft Position

MODEL

E70 produced from 2/2010 to 12/2010 E71 produced from 2/2010 to 12/2010 [NEW] E82 and E88 produced from 2/2010 to 12/2010

[NEW] E90, E91, E92 and E93 produced from 2/2010 to 12/2010 F07 535i produced from 2/2010 to 12/2010

F10 535i produced from 2/2010 to 12/2010

[NEW] F12 and F13 produced from 2/2010 to 12/2010 F25 produced from 2/2010 to 12/2010 SITUATION

A rattling noise can be heard from the engine compartment; the engine has a loss of power; and the Service Engine Soon lamp is illuminated. One or more of the following faults may be stored.

E70, E71, E82, E88, E90, E92 and E93:

2D5A - VANOS, intake: control fault, camshaft sticking 2D5B - VANOS, intake: control fault, position not reached 2D60 - VANOS, exhaust: control fault, camshaft sticking 2D61 - VANOS, exhaust: control fault, position not reached 2D9F - Camshaft input sensor: signal implausible

2DA1 - Camshaft exhaust sensor: signal implausible 300C - Camshaft input sensor: signal high

300D - Camshaft input sensor: signal low 300E - Camshaft exhaust sensor: signal high 300F - Camshaft exhaust sensor: signal low F07, F10, F12, F13 and F25:

130104 - VANOS, intake: control fault, camshaft sticking 130108 - VANOS, intake: control fault, position not reached 130304 - VANOS, exhaust: control fault, camshaft sticking 130308 - VANOS, exhaust: control fault, position not reached 130E11 - Camshaft input sensor: signal implausible

130F11 - Camshaft exhaust sensor: signal implausible 164020 - Camshaft input sensor: signal high

164021 - Camshaft input sensor: signal low 164030 - Camshaft exhaust sensor: signal high 164031 - Camshaft exhaust sensor: signal low

CAUSE

One or both (intake and/or exhaust) of the VANOS gear assemblies have failed; the attaching bolts may have also loosened and/or broken. PROCEDURE

Replace both VANOS gear assemblies. Refer to Repair Instruction 11 36 046, "Removing and installing or replacing intake and exhaust camshaft units."

If the bolts have been found broken, the missing portions of the bolts will need to be retrieved from the engine before the final repairs are made. This additional work may include removing the engine oil pan, and a close examination of the timing chain drive to retrieve the missing parts. Refer to the applicable repair instructions for oil pan removal procedures.

Replacement of the parts described in the bulletin does not require TeileClearing Authorization.

image

PARTS INFORMATION

Refer to ETK for additional bolts and gaskets.

image

WARRANTY INFORMATION

Covered under the terms of the BMW New Car/SAV Limited Warranty or the BMW Certified Pre-Owned Program. Specific eligible repairs may also be covered by the terms of the Federal, State or BMW Emissions Warranty.

To determine if any applicable Federal, State or BMW Emissions Warranty coverage applies prior to performing repairs, please see SI B01 02 11 for "Emissions Warranty Coverage" and refer to the "Glossary of Emission Coverage" attachment for more information.

The BMW Certified Pre-Owned Limited Warranty applies to BMW CPO vehicles that are still within the BMW Certified Pre-Owned Limited Warranty, but beyond Emissions Warranty coverage that applies.

Labor operation code 00 00 006 is a Main labor operation. If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead;

Refer to KSD2 for the corresponding flat rate unit (FRU) allowance. Enter the Chassis Number, which consists of the last 7 digits of the Vehicle Identification Number (VIN). Click on the "Search" button, and then enter the applicable flat rate labor operation in the FR code field.

Other Repairs

As outlined in the Procedure section, if other eligible and covered consequential work is required, claim this work under the defect code listed above with the applicable labor operations listed in KSD2.

BMW 335i Coupe (E92) L6-3.0L Turbo (N54) Technical Service Bulletin # 840313 Date: 130401

Infotainment - Roadside Assistance And BMW Services Inoperative

SI B84 03 13

Communication Systems

April 2013

Technical Service

This Service Information bulletin supersedes SI B84 03 13 dated February 2013.

[NEW] designates changes to this revision

SUBJECT

Roadside Assistance and BMW Online Services Inoperative After Programming

MODEL

E82

E88

E89

E90

E91

E92

E93

With Navigation system option 609

Produced from August 18, 2008 to August 31, 2010

SITUATION

[NEW] Roadside Assistance and BMW Online services are inoperative afier programming the vehicle with ISTA/P 2.48 to 2.49.0. The symptoms

are as follows:

^ BMW Online - No network available when selected

^ Roadside Assistance - When selected, a message stating "Service not enabled or contract expired" is displayed. Also, "Start service" is

grayed out and cannot be selected.

CAUSE

Software error in the CIC (Car Information Computer)

[NEW] PROCEDURE

Do not replace parts!

Perform the steps below.

1. Duplicate the issue.

2. Verify the customer has a valid BMW Assist account as follows:

a. Check the TCU ESN/IMEI number in the DCSnet warranty history.

^ If it is listed as "Inactive," no further steps are necessary.

^ If it is listed as "Active," proceed to the next step.

2010 BMW 335i Coupe (E92) L6-3.0L Turbo (N54) Page 498

3. Call BMW Assist and verify the customer is enrolled in the services:

^ Roadside Assistance

^ BMW Online

4. If the customer has a valid BMW Assist account, make an emergency test call by pressing the SOS button. Advise the Assist representative that

this is a BMW test call. Ask him or her to verify the following information:

^ VIN

^ Vehicle position

^ All the data is successfully transferred

Then ask the Assist representative to end the call.

5. Perform a Roadside Assistance test call via iDrive. If this does not work, use the BMW Online search function.

6. If both steps 3 and 4 fail, this SI no longer applies. Continue diagnosis using ISTA.

7. If ONLY step 4 above fails, proceed with the following steps:

^ Program the vehicle using ISTA/P 2.49.1 or higher

^ The I-level after programming will be E89-13-03-502 or higher.

Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software.

For information on programming and coding with ISTA/P, refer to CenterNet / Aftersales Portal / Service / Workshop Technology / Vehicle

Programming.

Note:

When the ISTA system message displays: Battery voltage only "XX.XX" V. Please connect charger. Please note the displayed battery

voltage reading in the repair order comments section.

[NEW] WARRANTY INFORMATION

2010 BMW 335i Coupe (E92) L6-3.0L Turbo (N54) Page 499

Covered under the terms of the BMW New Vehicle/SAV Limited Warranty.

Refer to KSD2 for the corresponding flat rate unit (FRU) allowance. Enter the Chassis Number, which consists of the last 7 digits of the Vehicle

Identification Number (VIN). Click on the "Search" button, and then enter the applicable flat rate labor operation in the FR code field.

If a control module was working properly and/or had no related faults stored prior to vehicle programming and it fails to program correctly or

requires initialization, this additional work must be claimed with separate labor operations under the defect code listed above, refer to KSD2.

2020 BMW 128i Coupe (E82) L6-3.0L (N51) Technical Service Bulletin # 840313 Date: 130401

Infotainment - Roadside Assistance And BMW Services Inoperative

SI B84 03 13

Communication Systems

April 2013 Technical Service

This Service Information bulletin supersedes SI B84 03 13 dated February 2013. [NEW] designates changes to this revision

SUBJECT

Roadside Assistance and BMW Online Services Inoperative After Programming

MODEL E82

E88 E89 E90 E91 E92 E93

With Navigation system option 609

Produced from August 18, 2008 to August 31, 2010 SITUATION

[NEW] Roadside Assistance and BMW Online services are inoperative afier programming the vehicle with ISTA/P 2.48 to 2.49.0. The symptoms are as follows:

^ BMW Online - No network available when selected

^ Roadside Assistance - When selected, a message stating "Service not enabled or contract expired" is displayed. Also, "Start service" is grayed out and cannot be selected.

CAUSE

Software error in the CIC (Car Information Computer)

[NEW] PROCEDURE

Do not replace parts!

Perform the steps below.

Duplicate the issue.

Verify the customer has a valid BMW Assist account as follows:

Check the TCU ESN/IMEI number in the DCSnet warranty history.

^ If it is listed as "Inactive," no further steps are necessary.

^ If it is listed as "Active," proceed to the next step.

Call BMW Assist and verify the customer is enrolled in the services:

^ Roadside Assistance

^ BMW Online

If the customer has a valid BMW Assist account, make an emergency test call by pressing the SOS button. Advise the Assist representative that this is a BMW test call. Ask him or her to verify the following information:

^ VIN

^ Vehicle position

^ All the data is successfully transferred

Then ask the Assist representative to end the call.

Perform a Roadside Assistance test call via iDrive. If this does not work, use the BMW Online search function.

If both steps 3 and 4 fail, this SI no longer applies. Continue diagnosis using ISTA.

If ONLY step 4 above fails, proceed with the following steps:

^ Program the vehicle using ISTA/P 2.49.1 or higher

^ The I-level after programming will be E89-13-03-502 or higher.

Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software.

For information on programming and coding with ISTA/P, refer to CenterNet / Aftersales Portal / Service / Workshop Technology / Vehicle Programming.

Note:

When the ISTA system message displays: Battery voltage only "XX.XX" V. Please connect charger. Please note the displayed battery voltage reading in the repair order comments section.

image

[NEW] WARRANTY INFORMATION

Covered under the terms of the BMW New Vehicle/SAV Limited Warranty.

Refer to KSD2 for the corresponding flat rate unit (FRU) allowance. Enter the Chassis Number, which consists of the last 7 digits of the Vehicle Identification Number (VIN). Click on the "Search" button, and then enter the applicable flat rate labor operation in the FR code field.

BMW 328xi Coupe AWD (E92) L6-3.0L (N52K) Technical Service Bulletin # 610603 Date: 130401

Wipers/Washers - Maintenance Program Wiper Inserts

SI B61 06 03

General Electrical Systems

April 2013

Warranties

This Service Information bulletin supersedes SI 61 06 03 dated February 2010.

[NEW] Please read this Service Information bulletin in its entirety; the content has been completely updated.

[NEW] designates changes to this revision

SUBJECT

BMW Maintenance Program: Replacement Wiper Inserts

MODEL

All

INFORMATION

The BMW Maintenance Programs allow for the replacement of wiper blade inserts:

^ At intervals of 12 months or longer, only when necessary, for all models The replacement interval begins on the vehicle's original in-service date.

This policy supersedes all other statements concerning wiper blade maintenance replacement intervals (front and rear when applicable).

Note:

2010 BMW 328xi Coupe AWD (E92) L6-3.0L (N52K) Page 464

There is no required replacement at 12 months.

Wiper Blade and Insert Care

Regularly clean the wiper blade assemblies with soapy water to avoid streaking.

Windshield Care

Wax, dirt and road film buildup on the windshield can cause streaking, poor wiper operation and premature wear of the wiper blade inserts. The

windshield should be cleaned regularly to remove contamination. Use BMW approved car care products to clean and care for the vehicle.

PARTS INFORMATION

It is important to use the "Set" part numbers, which contain both front wiper blades, when available.

WARRANTY INFORMATION

Covered under the terms of the BMW Maintenance Programs.

2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) Technical Service Bulletin # 610603 Date: 130401

Wipers/Washers - Maintenance Program Wiper Inserts

SI B61 06 03

General Electrical Systems

April 2013

Warranties

This Service Information bulletin supersedes SI 61 06 03 dated February 2010.

[NEW] Please read this Service Information bulletin in its entirety; the content has been completely updated.

[NEW] designates changes to this revision

SUBJECT

BMW Maintenance Program: Replacement Wiper Inserts

MODEL

All

INFORMATION

The BMW Maintenance Programs allow for the replacement of wiper blade inserts:

^ At intervals of 12 months or longer, only when necessary, for all models The replacement interval begins on the vehicle's original in-service date.

This policy supersedes all other statements concerning wiper blade maintenance replacement intervals (front and rear when applicable).

Note:

There is no required replacement at 12 months.

Wiper Blade and Insert Care

Regularly clean the wiper blade assemblies with soapy water to avoid streaking.

Windshield Care

Wax, dirt and road film buildup on the windshield can cause streaking, poor wiper operation and premature wear of the wiper blade inserts. The

windshield should be cleaned regularly to remove contamination. Use BMW approved car care products to clean and care for the vehicle.

PARTS INFORMATION

It is important to use the "Set" part numbers, which contain both front wiper blades, when available.

2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) 512

WARRANTY INFORMATION

Covered under the terms of the BMW Maintenance Programs.

BMW 335i Coupe (E92) L6-3.0L Turbo (N54) Technical Service Bulletin # 511511 Date: 130401

Lighting - Headlight Washer Nozzle Doesn't Fully Retract

SI B51 15 11

Body Equipment

April 2013

Technical Service

This Service Information bulletin supersedes SI B51 15 11 dated July 2011.

[NEW] designates changes to this revision

SUBJECT

Headlight Washer Nozzle Cover Sticks Out

MODEL

[NEW] E92

[NEW] E93

[NEW] Produced from February 28, 2010

SITUATION

After using the headlight washer system, the telescoping headlight washer nozzle does not fully retract.

[NEW] CAUSE

The left and/or right headlight washer nozzle cover tilts in the bumper cut-out.

[NEW] PROCEDURE

PARTS INFORMATION

2010 BMW 335i Coupe (E92) L6-3.0L Turbo (N54) Page 500

WARRANTY INFORMATION

Paint and Refinish Work

Invoice eligible paint and refinish sublet work on the repair order at the actual cost charged with no handling or markup. The sublet amount must

also include any discounts or allowances.

Appropriate charges are determined by comparing them to the corresponding warranty rates. Prior to performing the repair, calculate your center's

repair cost and then obtain outside repair estimate(s) for price comparison purposes.

BMW 328xi Coupe AWD (E92) L6-3.0L (N52K) Technical Service Bulletin # 121412 Date: 130401

Engine Controls - Camshaft Position/VANOS DTC's, MIL ON

SI B12 14 12

Engine Electrical Systems

April 2013

Technical Service

This Service Information bulletin supersedes SI B12 14 12 dated January 2013.

[NEW] designates changes to this revision

SUBJECT

N51, N52K, N52T and N55 Engine: Various Faults Stored in DME Related to VANOS and Camshaft Position

MODEL

E70 produced from 2/2010 to 12/2010 E71 produced from 2/2010 to 12/2010

[NEW] E82 and E88 produced from 2/2010 to 12/2010

[NEW] E90, E91, E92 and E93 produced from 2/2010 to 12/2010

F07 535i produced from 2/2010 to 12/2010

F10 535i produced from 2/2010 to 12/2010

[NEW] F12 and F13 produced from 2/2010 to 12/2010 F25 produced from 2/2010 to 12/2010

SITUATION

A rattling noise can be heard from the engine compartment; the engine has a loss of power; and the Service Engine Soon lamp is illuminated. One or

more of the following faults may be stored.

E70, E71, E82, E88, E90, E92 and E93:

2D5A - VANOS, intake: control fault, camshaft sticking

2D5B - VANOS, intake: control fault, position not reached

2D60 - VANOS, exhaust: control fault, camshaft sticking

2D61 - VANOS, exhaust: control fault, position not reached

2D9F - Camshaft input sensor: signal implausible

2DA1 - Camshaft exhaust sensor: signal implausible

300C - Camshaft input sensor: signal high

2010 BMW 328xi Coupe AWD (E92) L6-3.0L (N52K) Page 462

300D - Camshaft input sensor: signal low

300E - Camshaft exhaust sensor: signal high

300F - Camshaft exhaust sensor: signal low

F07, F10, F12, F13 and F25:

130104 - VANOS, intake: control fault, camshaft sticking

130108 - VANOS, intake: control fault, position not reached

130304 - VANOS, exhaust: control fault, camshaft sticking

130308 - VANOS, exhaust: control fault, position not reached

130E11 - Camshaft input sensor: signal implausible

130F11 - Camshaft exhaust sensor: signal implausible

164020 - Camshaft input sensor: signal high

164021 - Camshaft input sensor: signal low

164030 - Camshaft exhaust sensor: signal high

164031 - Camshaft exhaust sensor: signal low

CAUSE

One or both (intake and/or exhaust) of the VANOS gear assemblies have failed; the attaching bolts may have also loosened and/or broken.

PROCEDURE

1. Replace both VANOS gear assemblies. Refer to Repair Instruction 11 36 046, "Removing and installing or replacing intake and exhaust

camshaft units."

2. If the bolts have been found broken, the missing portions of the bolts will need to be retrieved from the engine before the final repairs are made.

This additional work may include removing the engine oil pan, and a close examination of the timing chain drive to retrieve the missing parts.

Refer to the applicable repair instructions for oil pan removal procedures.

Replacement of the parts described in the bulletin does not require TeileClearing Authorization.

PARTS INFORMATION

Refer to ETK for additional bolts and gaskets.

2010 BMW 328xi Coupe AWD (E92) L6-3.0L (N52K) Page 463

WARRANTY INFORMATION

Covered under the terms of the BMW New Car/SAV Limited Warranty or the BMW Certified Pre-Owned Program.

Specific eligible repairs may also be covered by the terms of the Federal, State or BMW Emissions Warranty.

To determine if any applicable Federal, State or BMW Emissions Warranty coverage applies prior to performing repairs, please see SI B01 02 11

for "Emissions Warranty Coverage" and refer to the "Glossary of Emission Coverage" attachment for more information.

The BMW Certified Pre-Owned Limited Warranty applies to BMW CPO vehicles that are still within the BMW Certified Pre-Owned Limited

Warranty, but beyond Emissions Warranty coverage that applies.

Labor operation code 00 00 006 is a Main labor operation. If you are using a Main labor code for another repair, use the Plus code labor operation

00 00 556 instead;

Refer to KSD2 for the corresponding flat rate unit (FRU) allowance. Enter the Chassis Number, which consists of the last 7 digits of the Vehicle

Identification Number (VIN). Click on the "Search" button, and then enter the applicable flat rate labor operation in the FR code field.

Other Repairs

As outlined in the Procedure section, if other eligible and covered consequential work is required, claim this work under the defect code listed above

with the applicable labor operations listed in KSD2.

2000 BMW 528i (E39) 2000 BMW 528i (E39) 2000 BMW 528i (E39) Technical Service Bulletin # 610603 Date: 130401

Wipers/Washers - Maintenance Program Wiper Inserts

SI B61 06 03

General Electrical Systems

April 2013

Warranties

This Service Information bulletin supersedes SI 61 06 03 dated February 2010.

[NEW] Please read this Service Information bulletin in its entirety; the content has been completely updated.

[NEW] designates changes to this revision

SUBJECT

BMW Maintenance Program: Replacement Wiper Inserts

MODEL

All

INFORMATION

The BMW Maintenance Programs allow for the replacement of wiper blade inserts:

^ At intervals of 12 months or longer, only when necessary, for all models The replacement interval begins on the vehicle's original in-service date.

This policy supersedes all other statements concerning wiper blade maintenance replacement intervals (front and rear when applicable).

Note:

There is no required replacement at 12 months.

760

Wiper Blade and Insert Care

Regularly clean the wiper blade assemblies with soapy water to avoid streaking.

Windshield Care

Wax, dirt and road film buildup on the windshield can cause streaking, poor wiper operation and premature wear of the wiper blade inserts. The

windshield should be cleaned regularly to remove contamination. Use BMW approved car care products to clean and care for the vehicle.

PARTS INFORMATION

It is important to use the "Set" part numbers, which contain both front wiper blades, when available.

WARRANTY INFORMATION

Covered under the terms of the BMW Maintenance Programs.

BMW 328xi Coupe AWD (E92) L6-3.0L (N52K) Technical Service Bulletin # 511511 Date: 130401

Lighting - Headlight Washer Nozzle Doesn't Fully Retract

SI B51 15 11

Body Equipment

April 2013

Technical Service

This Service Information bulletin supersedes SI B51 15 11 dated July 2011.

[NEW] designates changes to this revision

SUBJECT

Headlight Washer Nozzle Cover Sticks Out

MODEL

[NEW] E92

[NEW] E93

[NEW] Produced from February 28, 2010

SITUATION

After using the headlight washer system, the telescoping headlight washer nozzle does not fully retract.

[NEW] CAUSE

The left and/or right headlight washer nozzle cover tilts in the bumper cut-out.

2010 BMW 328xi Coupe AWD (E92) L6-3.0L (N52K) Page 453

[NEW] PROCEDURE

PARTS INFORMATION

2010 BMW 328xi Coupe AWD (E92) L6-3.0L (N52K) Page 454

WARRANTY INFORMATION

Paint and Refinish Work

Invoice eligible paint and refinish sublet work on the repair order at the actual cost charged with no handling or markup. The sublet amount must

also include any discounts or allowances.

Appropriate charges are determined by comparing them to the corresponding warranty rates. Prior to performing the repair, calculate your center's

repair cost and then obtain outside repair estimate(s) for price comparison purposes.

2000 BMW 328i (E46) Technical Service Bulletin # 610603 Date: 130401

2000 BMW 328i (E46) Technical Service Bulletin # 610603 Date: 130401

Wipers/Washers - Maintenance Program Wiper Inserts

SI B61 06 03

General Electrical Systems

April 2013

Warranties

This Service Information bulletin supersedes SI 61 06 03 dated February 2010.

[NEW] Please read this Service Information bulletin in its entirety; the content has been completely updated.

[NEW] designates changes to this revision

SUBJECT

BMW Maintenance Program: Replacement Wiper Inserts

MODEL

All

INFORMATION

The BMW Maintenance Programs allow for the replacement of wiper blade inserts:

^ At intervals of 12 months or longer, only when necessary, for all models The replacement interval begins on the vehicle's original in-service date.

This policy supersedes all other statements concerning wiper blade maintenance replacement intervals (front and rear when applicable).

Note:

There is no required replacement at 12 months.

853

Wiper Blade and Insert Care

Regularly clean the wiper blade assemblies with soapy water to avoid streaking.

Windshield Care

Wax, dirt and road film buildup on the windshield can cause streaking, poor wiper operation and premature wear of the wiper blade inserts. The

windshield should be cleaned regularly to remove contamination. Use BMW approved car care products to clean and care for the vehicle.

PARTS INFORMATION

It is important to use the "Set" part numbers, which contain both front wiper blades, when available.

WARRANTY INFORMATION

Covered under the terms of the BMW Maintenance Programs.

BMW 335d Sedan (E90) L6-3.0L DSL Turbo (M57Y) Technical Service Bulletin # 840313 Date: 130401

Infotainment - Roadside Assistance And BMW Services Inoperative

SI B84 03 13

Communication Systems

April 2013

Technical Service

This Service Information bulletin supersedes SI B84 03 13 dated February 2013.

[NEW] designates changes to this revision

SUBJECT

Roadside Assistance and BMW Online Services Inoperative After Programming

MODEL

E82

E88

E89

E90

E91

E92

E93

With Navigation system option 609

Produced from August 18, 2008 to August 31, 2010

SITUATION

[NEW] Roadside Assistance and BMW Online services are inoperative afier programming the vehicle with ISTA/P 2.48 to 2.49.0. The symptoms

are as follows:

^ BMW Online - No network available when selected

^ Roadside Assistance - When selected, a message stating "Service not enabled or contract expired" is displayed. Also, "Start service" is

grayed out and cannot be selected.

CAUSE

Software error in the CIC (Car Information Computer)

[NEW] PROCEDURE

Do not replace parts!

Perform the steps below.

1. Duplicate the issue.

2010 BMW 335d Sedan (E90) L6-3.0L DSL Turbo (M57Y) Page 474

2. Verify the customer has a valid BMW Assist account as follows:

a. Check the TCU ESN/IMEI number in the DCSnet warranty history.

^ If it is listed as "Inactive," no further steps are necessary.

^ If it is listed as "Active," proceed to the next step.

3. Call BMW Assist and verify the customer is enrolled in the services:

^ Roadside Assistance

^ BMW Online

4. If the customer has a valid BMW Assist account, make an emergency test call by pressing the SOS button. Advise the Assist representative that

this is a BMW test call. Ask him or her to verify the following information:

^ VIN

^ Vehicle position

^ All the data is successfully transferred

Then ask the Assist representative to end the call.

5. Perform a Roadside Assistance test call via iDrive. If this does not work, use the BMW Online search function.

6. If both steps 3 and 4 fail, this SI no longer applies. Continue diagnosis using ISTA.

7. If ONLY step 4 above fails, proceed with the following steps:

^ Program the vehicle using ISTA/P 2.49.1 or higher

^ The I-level after programming will be E89-13-03-502 or higher.

Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software.

For information on programming and coding with ISTA/P, refer to CenterNet / Aftersales Portal / Service / Workshop Technology / Vehicle

Programming.

Note:

When the ISTA system message displays: Battery voltage only "XX.XX" V. Please connect charger. Please note the displayed battery

voltage reading in the repair order comments section.

2010 BMW 335d Sedan (E90) L6-3.0L DSL Turbo (M57Y) Page 475

[NEW] WARRANTY INFORMATION

Covered under the terms of the BMW New Vehicle/SAV Limited Warranty.

Refer to KSD2 for the corresponding flat rate unit (FRU) allowance. Enter the Chassis Number, which consists of the last 7 digits of the Vehicle

Identification Number (VIN). Click on the "Search" button, and then enter the applicable flat rate labor operation in the FR code field.

If a control module was working properly and/or had no related faults stored prior to vehicle programming and it fails to program correctly or

requires initialization, this additional work must be claimed with separate labor operations under the defect code listed above, refer to KSD2.

BMW 335d Sedan (E90) L6-3.0L DSL Turbo (M57Y) Technical Service Bulletin # 610603 Date: 130401

Wipers/Washers - Maintenance Program Wiper Inserts

SI B61 06 03

General Electrical Systems

April 2013

Warranties

This Service Information bulletin supersedes SI 61 06 03 dated February 2010.

[NEW] Please read this Service Information bulletin in its entirety; the content has been completely updated.

[NEW] designates changes to this revision

SUBJECT

BMW Maintenance Program: Replacement Wiper Inserts

MODEL

All

INFORMATION

The BMW Maintenance Programs allow for the replacement of wiper blade inserts:

^ At intervals of 12 months or longer, only when necessary, for all models The replacement interval begins on the vehicle's original in-service date.

This policy supersedes all other statements concerning wiper blade maintenance replacement intervals (front and rear when applicable).

Note:

There is no required replacement at 12 months.

2010 BMW 335d Sedan (E90) L6-3.0L DSL Turbo (M57Y) Page 482

Wiper Blade and Insert Care

Regularly clean the wiper blade assemblies with soapy water to avoid streaking.

Windshield Care

Wax, dirt and road film buildup on the windshield can cause streaking, poor wiper operation and premature wear of the wiper blade inserts. The

windshield should be cleaned regularly to remove contamination. Use BMW approved car care products to clean and care for the vehicle.

PARTS INFORMATION

It is important to use the "Set" part numbers, which contain both front wiper blades, when available.

WARRANTY INFORMATION

Covered under the terms of the BMW Maintenance Programs.

2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) Technical Service Bulletin # 511511 Date: 130401

Lighting - Headlight Washer Nozzle Doesn't Fully Retract

SI B51 15 11

Body Equipment

April 2013

Technical Service

This Service Information bulletin supersedes SI B51 15 11 dated July 2011.

[NEW] designates changes to this revision

SUBJECT

Headlight Washer Nozzle Cover Sticks Out

MODEL

[NEW] E92

[NEW] E93

[NEW] Produced from February 28, 2010

SITUATION

After using the headlight washer system, the telescoping headlight washer nozzle does not fully retract.

[NEW] CAUSE

The left and/or right headlight washer nozzle cover tilts in the bumper cut-out.

2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) 503

[NEW] PROCEDURE

PARTS INFORMATION

2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) 504

WARRANTY INFORMATION

Paint and Refinish Work

Invoice eligible paint and refinish sublet work on the repair order at the actual cost charged with no handling or markup. The sublet amount must

also include any discounts or allowances.

Appropriate charges are determined by comparing them to the corresponding warranty rates. Prior to performing the repair, calculate your center's

repair cost and then obtain outside repair estimate(s) for price comparison purposes.

BMW 335i Coupe (E92) L6-3.0L Turbo (N54) Technical Service Bulletin # 610603 Date: 130401

Wipers/Washers - Maintenance Program Wiper Inserts

SI B61 06 03

General Electrical Systems

April 2013

Warranties

This Service Information bulletin supersedes SI 61 06 03 dated February 2010.

[NEW] Please read this Service Information bulletin in its entirety; the content has been completely updated.

[NEW] designates changes to this revision

SUBJECT

BMW Maintenance Program: Replacement Wiper Inserts

MODEL

All

INFORMATION

The BMW Maintenance Programs allow for the replacement of wiper blade inserts:

^ At intervals of 12 months or longer, only when necessary, for all models The replacement interval begins on the vehicle's original in-service date.

This policy supersedes all other statements concerning wiper blade maintenance replacement intervals (front and rear when applicable).

Note:

There is no required replacement at 12 months.

Wiper Blade and Insert Care

Regularly clean the wiper blade assemblies with soapy water to avoid streaking.

Windshield Care

Wax, dirt and road film buildup on the windshield can cause streaking, poor wiper operation and premature wear of the wiper blade inserts. The

windshield should be cleaned regularly to remove contamination. Use BMW approved car care products to clean and care for the vehicle.

PARTS INFORMATION

It is important to use the "Set" part numbers, which contain both front wiper blades, when available.

2010 BMW 335i Coupe (E92) L6-3.0L Turbo (N54) Page 508

WARRANTY INFORMATION

Covered under the terms of the BMW Maintenance Programs.

BMW 328xi Coupe AWD (E92) L6-3.0L (N52K) Technical Service Bulletin # 840313 Date: 130401

Infotainment - Roadside Assistance And BMW Services Inoperative

SI B84 03 13

Communication Systems

April 2013

Technical Service

This Service Information bulletin supersedes SI B84 03 13 dated February 2013.

[NEW] designates changes to this revision

SUBJECT

Roadside Assistance and BMW Online Services Inoperative After Programming

MODEL

E82

E88

E89

E90

E91

E92

E93

With Navigation system option 609

Produced from August 18, 2008 to August 31, 2010

SITUATION

[NEW] Roadside Assistance and BMW Online services are inoperative afier programming the vehicle with ISTA/P 2.48 to 2.49.0. The symptoms

are as follows:

^ BMW Online - No network available when selected

^ Roadside Assistance - When selected, a message stating "Service not enabled or contract expired" is displayed. Also, "Start service" is

2010 BMW 328xi Coupe AWD (E92) L6-3.0L (N52K) Page 451

grayed out and cannot be selected.

CAUSE

Software error in the CIC (Car Information Computer)

[NEW] PROCEDURE

Do not replace parts!

Perform the steps below.

1. Duplicate the issue.

2. Verify the customer has a valid BMW Assist account as follows:

a. Check the TCU ESN/IMEI number in the DCSnet warranty history.

^ If it is listed as "Inactive," no further steps are necessary.

^ If it is listed as "Active," proceed to the next step.

3. Call BMW Assist and verify the customer is enrolled in the services:

^ Roadside Assistance

^ BMW Online

4. If the customer has a valid BMW Assist account, make an emergency test call by pressing the SOS button. Advise the Assist representative that

this is a BMW test call. Ask him or her to verify the following information:

^ VIN

^ Vehicle position

^ All the data is successfully transferred

Then ask the Assist representative to end the call.

5. Perform a Roadside Assistance test call via iDrive. If this does not work, use the BMW Online search function.

6. If both steps 3 and 4 fail, this SI no longer applies. Continue diagnosis using ISTA.

7. If ONLY step 4 above fails, proceed with the following steps:

^ Program the vehicle using ISTA/P 2.49.1 or higher

^ The I-level after programming will be E89-13-03-502 or higher.

Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software.

For information on programming and coding with ISTA/P, refer to CenterNet / Aftersales Portal / Service / Workshop Technology / Vehicle

Programming.

Note:

When the ISTA system message displays: Battery voltage only "XX.XX" V. Please connect charger. Please note the displayed battery

voltage reading in the repair order comments section.

2010 BMW 328xi Coupe AWD (E92) L6-3.0L (N52K) Page 452

[NEW] WARRANTY INFORMATION

Covered under the terms of the BMW New Vehicle/SAV Limited Warranty.

Refer to KSD2 for the corresponding flat rate unit (FRU) allowance. Enter the Chassis Number, which consists of the last 7 digits of the Vehicle

Identification Number (VIN). Click on the "Search" button, and then enter the applicable flat rate labor operation in the FR code field.

If a control module was working properly and/or had no related faults stored prior to vehicle programming and it fails to program correctly or

requires initialization, this additional work must be claimed with separate labor operations under the defect code listed above, refer to KSD2.