Showing posts with label Recall 13V-044 - Repair Battery Positive Cable. Show all posts
Showing posts with label Recall 13V-044 - Repair Battery Positive Cable. Show all posts

Wednesday, 26 December 2018

Recall 13V-044 - Repair Battery Positive Cable

2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) Technical Service Bulletin # 610213 Date: 130301



Recall 13V-044 - Repair Battery Positive Cable



SI B61 02 13



General Electrical Systems



March 2013



Technical Service



PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER



DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS.



BMW centers must ensure recalls are completed after having been notified by BMW of North America, LLC (BMWNA) that a safety-related defect



or noncompliance exists in any motor vehicle or item of replacement equipment in the center's possession at the time of notification. In BMW NA's



case, this notification would typically be made by the issuance of a recall notification in the form of a Service Information bulletin (SIB) or



transmission of a Dealer Communication System (DCS) recall message.



Under the National Traffic and Motor Vehicle Safety Act of 1966, as amended, if a recall campaign is announced by BMW NA, centers must ensure



that all recalls on new vehicles and new items of replacement equipment are completed BEFORE delivery to the consumer. This means that centers



may not legally deliver new motor vehicles or new items of replacement equipment to consumers with an open recall.



The Safety Act also prohibits centers from selling or leasing the motor vehicle or item of replacement equipment, unless and until the open recall has



been completed BEFORE delivery. This also pertains to vehicles in the Certified Pre-Owned program, and to items of replacement equipment.



Finally, BMW centers should not sell or use parts that have been recalled by BMW NA. Please follow the specific instructions provided by BMW



NA on the return or disposition of the parts.



SUBJECT



Recall Campaign 13V-044: Repair Battery Positive Cable



2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) 478



MODEL



E82



E88



E89



E90



E91



E92



E93



Produced from March 2007 to October 2011 with option 823 (Hot climate version)



SITUATION



The plug-in contact of the positive battery cable at the front power distribution box (Junction Box) may be damaged by vehicle vibrations, which



cause corrosion and high resistance leading to high current loads. This impairs the power supply to the front power distribution box, and can cause



one or more of the following symptoms:



^ The vehicle does not start



^ Various electrical malfunctions, including flickering of the instrument cluster



^ Brief loss of engine power



^ In extremely isolated cases, the engine may shut off while driving, which leads to a loss of power steering assistance



AFFECTED VEHICLES



This Recall Campaign involves E82, E88, E89, E90, E91, E92 and E93 vehicles which were produced March 2007 to October 2011.



In order to determine whether a specific vehicle has had this Recall Campaign completed or is affected by this Recall Campaign, first check the



B-pillar label for code number 641. If code number 641 has been punched out, the campaign has already been performed. If code number 641 has



not been punched out, it will be necessary to utilize the "Service Menu" of DCSnet (Dealer Communication System) or the Key Reader. Based on



the response of the system either proceed with the corrective action or take no further action.



CORRECTION



Replace the positive battery cable at the front power distribution box.



SPECIAL TOOLS NEEDED



PROCEDURE



Replace the positive battery cable at the front power distribution box as per repair procedure attachment to this service information bulletin.



Note:



The tightening torque of the repair cable screw connection on the power distribution box is 1.0 Nm.



If the power distribution box connection shows signs of overheating, the front power distribution box must be replaced.



PARTS INFORMATION



2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) 479



LABEL INFORMATION



If the vehicle already has a label from a previous Service Action/Recall Campaign, affix the new label next to the old one. Do not affix one label on



top of another one, because a number from an underlying label could appear in the punched-out hole of the new label.



WARRANTY INFORMATION



The repair described in this bulletin is covered under warranty regardless of time or mileage.



Reimbursement for this Recall will be via normal claim entry utilizing the following information:



Labor operation code 00 60 162 is a Main labor operation.



And, if necessary.



Even though work time labor operation code 61 99 000 ends in "000," it is not considered a Main labor operation.



Prior Customer-Pay Repairs



The updated "Recall-complaint" repair procedure only became available with the release of this Service Information bulletin.



A. A previous customer-pay non-complaint repair was performed and the vehicle is now in your workshop.



All prior customer-pay repairs are non-recall compliant; please follow the procedure below when a vehicle is in your workshop for this repair:



1. Review and verify the repair on the customer-pay invoice (BMW center or other); issue a reimbursement to the customer for the previous



repair to correct the issue described in this Service Information bulletin.



2. Proceed and perform the recall repair outlined in this bulletin.



3. Submit the prior customer-pay repair expense, along with the recall repair procedure, under



2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) 480



Defect Code 00 61 76 03 00:



Retain the "original" customer-pay invoice (BMW center or other) in your files; this documentation may be requested by BMW during the claim



review process.



B. The vehicle is not presented for inspection, but a prior customer-pay invoice is presented.



If your center is only presented with a customer-pay invoice for a previous repair to address the issue outlined in this bulletin:



1. Scan and save to a file a copy of the "original" customer-pay invoice (BMW center or other).



Retain the "original" customer-pay invoice (BMW center or other) in your files.



2. Submit a VIN-specific email to Warranties.special.request@bmwna.com with "item 1 file"as an attachment.



3. Warranties will confirm receipt by return email.



4. Proceed and submit a claim for the prior customer-pay repair expense as follows:



Use the current repair order date and a valid vehicle mileage.



1. BMW will review the claim and supporting documentation.



2. If the claim is approved, the claim credit will be issued through DCSnet.



3. Your center can now issue a reimbursement to the customer for the previous repair.



This claim submission Will not close the "Open" Safety Recall, since the vehicle was not available for inspection/repair.



ATTACHMENTS



2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) 481



2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) 482



2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) 483



2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) 484



2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) 485



2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) 486



2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) 487



2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) 488



2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) 489



2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) 490



2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) 491



2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) 492



2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) 493



View PDF attachment B610213_Procedure.



2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) 494



2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) 495



2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) 496



View PDF attachment B610213_Q&A.



2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) 497



2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) 498



2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) 499



View PDF attachment B610213_Customer Letter.

Thursday, 20 December 2018

2010 BMW M3 Sedan (E90) V8-4.0L (S65) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 610213 Date: 130301


Recall 13V-044 - Repair Battery Positive Cable



SI B61 02 13



General Electrical Systems



March 2013



Technical Service



PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER



DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS.



BMW centers must ensure recalls are completed after having been notified by BMW of North America, LLC (BMWNA) that a safety-related defect



or noncompliance exists in any motor vehicle or item of replacement equipment in the center's possession at the time of notification. In BMW NA's



case, this notification would typically be made by the issuance of a recall notification in the form of a Service Information bulletin (SIB) or



transmission of a Dealer Communication System (DCS) recall message.



Under the National Traffic and Motor Vehicle Safety Act of 1966, as amended, if a recall campaign is announced by BMW NA, centers must ensure



that all recalls on new vehicles and new items of replacement equipment are completed BEFORE delivery to the consumer. This means that centers



may not legally deliver new motor vehicles or new items of replacement equipment to consumers with an open recall.



The Safety Act also prohibits centers from selling or leasing the motor vehicle or item of replacement equipment, unless and until the open recall has



been completed BEFORE delivery. This also pertains to vehicles in the Certified Pre-Owned program, and to items of replacement equipment.



Finally, BMW centers should not sell or use parts that have been recalled by BMW NA. Please follow the specific instructions provided by BMW



NA on the return or disposition of the parts.



SUBJECT



Recall Campaign 13V-044: Repair Battery Positive Cable



2010 BMW M3 Sedan (E90) V8-4.0L (S65) Page 279



MODEL



E82



E88



E89



E90



E91



E92



E93



Produced from March 2007 to October 2011 with option 823 (Hot climate version)



SITUATION



The plug-in contact of the positive battery cable at the front power distribution box (Junction Box) may be damaged by vehicle vibrations, which



cause corrosion and high resistance leading to high current loads. This impairs the power supply to the front power distribution box, and can cause



one or more of the following symptoms:



^ The vehicle does not start



^ Various electrical malfunctions, including flickering of the instrument cluster



^ Brief loss of engine power



^ In extremely isolated cases, the engine may shut off while driving, which leads to a loss of power steering assistance



AFFECTED VEHICLES



This Recall Campaign involves E82, E88, E89, E90, E91, E92 and E93 vehicles which were produced March 2007 to October 2011.



In order to determine whether a specific vehicle has had this Recall Campaign completed or is affected by this Recall Campaign, first check the



B-pillar label for code number 641. If code number 641 has been punched out, the campaign has already been performed. If code number 641 has



not been punched out, it will be necessary to utilize the "Service Menu" of DCSnet (Dealer Communication System) or the Key Reader. Based on



the response of the system either proceed with the corrective action or take no further action.



CORRECTION



Replace the positive battery cable at the front power distribution box.



SPECIAL TOOLS NEEDED



PROCEDURE



Replace the positive battery cable at the front power distribution box as per repair procedure attachment to this service information bulletin.



Note:



The tightening torque of the repair cable screw connection on the power distribution box is 1.0 Nm.



If the power distribution box connection shows signs of overheating, the front power distribution box must be replaced.



PARTS INFORMATION



2010 BMW M3 Sedan (E90) V8-4.0L (S65) Page 280



LABEL INFORMATION



If the vehicle already has a label from a previous Service Action/Recall Campaign, affix the new label next to the old one. Do not affix one label on



top of another one, because a number from an underlying label could appear in the punched-out hole of the new label.



WARRANTY INFORMATION



The repair described in this bulletin is covered under warranty regardless of time or mileage.



Reimbursement for this Recall will be via normal claim entry utilizing the following information:



Labor operation code 00 60 162 is a Main labor operation.



And, if necessary.



Even though work time labor operation code 61 99 000 ends in "000," it is not considered a Main labor operation.



Prior Customer-Pay Repairs



The updated "Recall-complaint" repair procedure only became available with the release of this Service Information bulletin.



A. A previous customer-pay non-complaint repair was performed and the vehicle is now in your workshop.



All prior customer-pay repairs are non-recall compliant; please follow the procedure below when a vehicle is in your workshop for this repair:



1. Review and verify the repair on the customer-pay invoice (BMW center or other); issue a reimbursement to the customer for the previous



repair to correct the issue described in this Service Information bulletin.



2. Proceed and perform the recall repair outlined in this bulletin.



3. Submit the prior customer-pay repair expense, along with the recall repair procedure, under



2010 BMW M3 Sedan (E90) V8-4.0L (S65) Page 281



Defect Code 00 61 76 03 00:



Retain the "original" customer-pay invoice (BMW center or other) in your files; this documentation may be requested by BMW during the claim



review process.



B. The vehicle is not presented for inspection, but a prior customer-pay invoice is presented.



If your center is only presented with a customer-pay invoice for a previous repair to address the issue outlined in this bulletin:



1. Scan and save to a file a copy of the "original" customer-pay invoice (BMW center or other).



Retain the "original" customer-pay invoice (BMW center or other) in your files.



2. Submit a VIN-specific email to Warranties.special.request@bmwna.com with "item 1 file"as an attachment.



3. Warranties will confirm receipt by return email.



4. Proceed and submit a claim for the prior customer-pay repair expense as follows:



Use the current repair order date and a valid vehicle mileage.



1. BMW will review the claim and supporting documentation.



2. If the claim is approved, the claim credit will be issued through DCSnet.



3. Your center can now issue a reimbursement to the customer for the previous repair.



This claim submission Will not close the "Open" Safety Recall, since the vehicle was not available for inspection/repair.



ATTACHMENTS



2010 BMW M3 Sedan (E90) V8-4.0L (S65) Page 282



2010 BMW M3 Sedan (E90) V8-4.0L (S65) Page 283



2010 BMW M3 Sedan (E90) V8-4.0L (S65) Page 284



2010 BMW M3 Sedan (E90) V8-4.0L (S65) Page 285



2010 BMW M3 Sedan (E90) V8-4.0L (S65) Page 286



2010 BMW M3 Sedan (E90) V8-4.0L (S65) Page 287



2010 BMW M3 Sedan (E90) V8-4.0L (S65) Page 288



2010 BMW M3 Sedan (E90) V8-4.0L (S65) Page 289



2010 BMW M3 Sedan (E90) V8-4.0L (S65) Page 290



2010 BMW M3 Sedan (E90) V8-4.0L (S65) Page 291



2010 BMW M3 Sedan (E90) V8-4.0L (S65) Page 292



2010 BMW M3 Sedan (E90) V8-4.0L (S65) Page 293



2010 BMW M3 Sedan (E90) V8-4.0L (S65) Page 294



View PDF attachment B610213_Procedure.



2010 BMW M3 Sedan (E90) V8-4.0L (S65) Page 295



2010 BMW M3 Sedan (E90) V8-4.0L (S65) Page 296



2010 BMW M3 Sedan (E90) V8-4.0L (S65) Page 297



View PDF attachment B610213_Q&A.



2010 BMW M3 Sedan (E90) V8-4.0L (S65) Page 298



2010 BMW M3 Sedan (E90) V8-4.0L (S65) Page 299



2010 BMW M3 Sedan (E90) V8-4.0L (S65) Page 300



View PDF attachment B610213_Customer Letter.

Saturday, 24 November 2018

2010 BMW 328Cic Convertible (E93) L6-3.0L (N52K) DIAGNOSIS AND REPAIR, MAINTENANCE, DIAGNOSIS AND Technical Service Bulletin # 610213 Date: 130301


Recall 13V-044 - Repair Battery Positive Cable



SI B61 02 13



General Electrical Systems



March 2013



Technical Service



PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER



DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS.



BMW centers must ensure recalls are completed after having been notified by BMW of North America, LLC (BMWNA) that a safety-related defect



or noncompliance exists in any motor vehicle or item of replacement equipment in the center's possession at the time of notification. In BMW NA's



case, this notification would typically be made by the issuance of a recall notification in the form of a Service Information bulletin (SIB) or



transmission of a Dealer Communication System (DCS) recall message.



Under the National Traffic and Motor Vehicle Safety Act of 1966, as amended, if a recall campaign is announced by BMW NA, centers must ensure



that all recalls on new vehicles and new items of replacement equipment are completed BEFORE delivery to the consumer. This means that centers



may not legally deliver new motor vehicles or new items of replacement equipment to consumers with an open recall.



The Safety Act also prohibits centers from selling or leasing the motor vehicle or item of replacement equipment, unless and until the open recall has



been completed BEFORE delivery. This also pertains to vehicles in the Certified Pre-Owned program, and to items of replacement equipment.



Finally, BMW centers should not sell or use parts that have been recalled by BMW NA. Please follow the specific instructions provided by BMW



NA on the return or disposition of the parts.



SUBJECT



Recall Campaign 13V-044: Repair Battery Positive Cable



2010 BMW 328Cic Convertible (E93) L6-3.0L (N52K) Page 426



MODEL



E82



E88



E89



E90



E91



E92



E93



Produced from March 2007 to October 2011 with option 823 (Hot climate version)



SITUATION



The plug-in contact of the positive battery cable at the front power distribution box (Junction Box) may be damaged by vehicle vibrations, which



cause corrosion and high resistance leading to high current loads. This impairs the power supply to the front power distribution box, and can cause



one or more of the following symptoms:



^ The vehicle does not start



^ Various electrical malfunctions, including flickering of the instrument cluster



^ Brief loss of engine power



^ In extremely isolated cases, the engine may shut off while driving, which leads to a loss of power steering assistance



AFFECTED VEHICLES



This Recall Campaign involves E82, E88, E89, E90, E91, E92 and E93 vehicles which were produced March 2007 to October 2011.



In order to determine whether a specific vehicle has had this Recall Campaign completed or is affected by this Recall Campaign, first check the



B-pillar label for code number 641. If code number 641 has been punched out, the campaign has already been performed. If code number 641 has



not been punched out, it will be necessary to utilize the "Service Menu" of DCSnet (Dealer Communication System) or the Key Reader. Based on



the response of the system either proceed with the corrective action or take no further action.



CORRECTION



Replace the positive battery cable at the front power distribution box.



SPECIAL TOOLS NEEDED



PROCEDURE



Replace the positive battery cable at the front power distribution box as per repair procedure attachment to this service information bulletin.



Note:



The tightening torque of the repair cable screw connection on the power distribution box is 1.0 Nm.



If the power distribution box connection shows signs of overheating, the front power distribution box must be replaced.



PARTS INFORMATION



2010 BMW 328Cic Convertible (E93) L6-3.0L (N52K) Page 427



LABEL INFORMATION



If the vehicle already has a label from a previous Service Action/Recall Campaign, affix the new label next to the old one. Do not affix one label on



top of another one, because a number from an underlying label could appear in the punched-out hole of the new label.



WARRANTY INFORMATION



The repair described in this bulletin is covered under warranty regardless of time or mileage.



Reimbursement for this Recall will be via normal claim entry utilizing the following information:



Labor operation code 00 60 162 is a Main labor operation.



And, if necessary.



Even though work time labor operation code 61 99 000 ends in "000," it is not considered a Main labor operation.



Prior Customer-Pay Repairs



The updated "Recall-complaint" repair procedure only became available with the release of this Service Information bulletin.



A. A previous customer-pay non-complaint repair was performed and the vehicle is now in your workshop.



All prior customer-pay repairs are non-recall compliant; please follow the procedure below when a vehicle is in your workshop for this repair:



1. Review and verify the repair on the customer-pay invoice (BMW center or other); issue a reimbursement to the customer for the previous



repair to correct the issue described in this Service Information bulletin.



2. Proceed and perform the recall repair outlined in this bulletin.



3. Submit the prior customer-pay repair expense, along with the recall repair procedure, under



2010 BMW 328Cic Convertible (E93) L6-3.0L (N52K) Page 428



Defect Code 00 61 76 03 00:



Retain the "original" customer-pay invoice (BMW center or other) in your files; this documentation may be requested by BMW during the claim



review process.



B. The vehicle is not presented for inspection, but a prior customer-pay invoice is presented.



If your center is only presented with a customer-pay invoice for a previous repair to address the issue outlined in this bulletin:



1. Scan and save to a file a copy of the "original" customer-pay invoice (BMW center or other).



Retain the "original" customer-pay invoice (BMW center or other) in your files.



2. Submit a VIN-specific email to Warranties.special.request@bmwna.com with "item 1 file"as an attachment.



3. Warranties will confirm receipt by return email.



4. Proceed and submit a claim for the prior customer-pay repair expense as follows:



Use the current repair order date and a valid vehicle mileage.



1. BMW will review the claim and supporting documentation.



2. If the claim is approved, the claim credit will be issued through DCSnet.



3. Your center can now issue a reimbursement to the customer for the previous repair.



This claim submission Will not close the "Open" Safety Recall, since the vehicle was not available for inspection/repair.



ATTACHMENTS



2010 BMW 328Cic Convertible (E93) L6-3.0L (N52K) Page 429



2010 BMW 328Cic Convertible (E93) L6-3.0L (N52K) Page 430



2010 BMW 328Cic Convertible (E93) L6-3.0L (N52K) Page 431



2010 BMW 328Cic Convertible (E93) L6-3.0L (N52K) Page 432



2010 BMW 328Cic Convertible (E93) L6-3.0L (N52K) Page 433



2010 BMW 328Cic Convertible (E93) L6-3.0L (N52K) Page 434



2010 BMW 328Cic Convertible (E93) L6-3.0L (N52K) Page 435



2010 BMW 328Cic Convertible (E93) L6-3.0L (N52K) Page 436



2010 BMW 328Cic Convertible (E93) L6-3.0L (N52K) Page 437



2010 BMW 328Cic Convertible (E93) L6-3.0L (N52K) Page 438



2010 BMW 328Cic Convertible (E93) L6-3.0L (N52K) Page 439



2010 BMW 328Cic Convertible (E93) L6-3.0L (N52K) Page 440



2010 BMW 328Cic Convertible (E93) L6-3.0L (N52K) Page 441



View PDF attachment B610213_Procedure.



2010 BMW 328Cic Convertible (E93) L6-3.0L (N52K) Page 442



2010 BMW 328Cic Convertible (E93) L6-3.0L (N52K) Page 443



2010 BMW 328Cic Convertible (E93) L6-3.0L (N52K) Page 444



View PDF attachment B610213_Q&A.



2010 BMW 328Cic Convertible (E93) L6-3.0L (N52K) Page 445



2010 BMW 328Cic Convertible (E93) L6-3.0L (N52K) Page 446



2010 BMW 328Cic Convertible (E93) L6-3.0L (N52K) Page 447



View PDF attachment B610213_Customer Letter.

Friday, 23 November 2018

2010 BMW 135i Convertible (E88) L6-3.0L Turbo (N54)DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 610213 Date: 130301


Recall 13V-044 - Repair Battery Positive Cable



SI B61 02 13



General Electrical Systems



March 2013



Technical Service



PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER



DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS.



BMW centers must ensure recalls are completed after having been notified by BMW of North America, LLC (BMWNA) that a safety-related defect



or noncompliance exists in any motor vehicle or item of replacement equipment in the center's possession at the time of notification. In BMW NA's



case, this notification would typically be made by the issuance of a recall notification in the form of a Service Information bulletin (SIB) or



transmission of a Dealer Communication System (DCS) recall message.



Under the National Traffic and Motor Vehicle Safety Act of 1966, as amended, if a recall campaign is announced by BMW NA, centers must ensure



that all recalls on new vehicles and new items of replacement equipment are completed BEFORE delivery to the consumer. This means that centers



may not legally deliver new motor vehicles or new items of replacement equipment to consumers with an open recall.



The Safety Act also prohibits centers from selling or leasing the motor vehicle or item of replacement equipment, unless and until the open recall has



been completed BEFORE delivery. This also pertains to vehicles in the Certified Pre-Owned program, and to items of replacement equipment.



Finally, BMW centers should not sell or use parts that have been recalled by BMW NA. Please follow the specific instructions provided by BMW



NA on the return or disposition of the parts.



SUBJECT



Recall Campaign 13V-044: Repair Battery Positive Cable



2010 BMW 135i Convertible (E88) L6-3.0L Turbo (N54) Page 484



MODEL



E82



E88



E89



E90



E91



E92



E93



Produced from March 2007 to October 2011 with option 823 (Hot climate version)



SITUATION



The plug-in contact of the positive battery cable at the front power distribution box (Junction Box) may be damaged by vehicle vibrations, which



cause corrosion and high resistance leading to high current loads. This impairs the power supply to the front power distribution box, and can cause



one or more of the following symptoms:



^ The vehicle does not start



^ Various electrical malfunctions, including flickering of the instrument cluster



^ Brief loss of engine power



^ In extremely isolated cases, the engine may shut off while driving, which leads to a loss of power steering assistance



AFFECTED VEHICLES



This Recall Campaign involves E82, E88, E89, E90, E91, E92 and E93 vehicles which were produced March 2007 to October 2011.



In order to determine whether a specific vehicle has had this Recall Campaign completed or is affected by this Recall Campaign, first check the



B-pillar label for code number 641. If code number 641 has been punched out, the campaign has already been performed. If code number 641 has



not been punched out, it will be necessary to utilize the "Service Menu" of DCSnet (Dealer Communication System) or the Key Reader. Based on



the response of the system either proceed with the corrective action or take no further action.



CORRECTION



Replace the positive battery cable at the front power distribution box.



SPECIAL TOOLS NEEDED



PROCEDURE



Replace the positive battery cable at the front power distribution box as per repair procedure attachment to this service information bulletin.



Note:



The tightening torque of the repair cable screw connection on the power distribution box is 1.0 Nm.



If the power distribution box connection shows signs of overheating, the front power distribution box must be replaced.



PARTS INFORMATION



2010 BMW 135i Convertible (E88) L6-3.0L Turbo (N54) Page 485



LABEL INFORMATION



If the vehicle already has a label from a previous Service Action/Recall Campaign, affix the new label next to the old one. Do not affix one label on



top of another one, because a number from an underlying label could appear in the punched-out hole of the new label.



WARRANTY INFORMATION



The repair described in this bulletin is covered under warranty regardless of time or mileage.



Reimbursement for this Recall will be via normal claim entry utilizing the following information:



Labor operation code 00 60 162 is a Main labor operation.



And, if necessary.



Even though work time labor operation code 61 99 000 ends in "000," it is not considered a Main labor operation.



Prior Customer-Pay Repairs



The updated "Recall-complaint" repair procedure only became available with the release of this Service Information bulletin.



A. A previous customer-pay non-complaint repair was performed and the vehicle is now in your workshop.



All prior customer-pay repairs are non-recall compliant; please follow the procedure below when a vehicle is in your workshop for this repair:



1. Review and verify the repair on the customer-pay invoice (BMW center or other); issue a reimbursement to the customer for the previous



repair to correct the issue described in this Service Information bulletin.



2. Proceed and perform the recall repair outlined in this bulletin.



3. Submit the prior customer-pay repair expense, along with the recall repair procedure, under



2010 BMW 135i Convertible (E88) L6-3.0L Turbo (N54) Page 486



Defect Code 00 61 76 03 00:



Retain the "original" customer-pay invoice (BMW center or other) in your files; this documentation may be requested by BMW during the claim



review process.



B. The vehicle is not presented for inspection, but a prior customer-pay invoice is presented.



If your center is only presented with a customer-pay invoice for a previous repair to address the issue outlined in this bulletin:



1. Scan and save to a file a copy of the "original" customer-pay invoice (BMW center or other).



Retain the "original" customer-pay invoice (BMW center or other) in your files.



2. Submit a VIN-specific email to Warranties.special.request@bmwna.com with "item 1 file"as an attachment.



3. Warranties will confirm receipt by return email.



4. Proceed and submit a claim for the prior customer-pay repair expense as follows:



Use the current repair order date and a valid vehicle mileage.



1. BMW will review the claim and supporting documentation.



2. If the claim is approved, the claim credit will be issued through DCSnet.



3. Your center can now issue a reimbursement to the customer for the previous repair.



This claim submission Will not close the "Open" Safety Recall, since the vehicle was not available for inspection/repair.



ATTACHMENTS



2010 BMW 135i Convertible (E88) L6-3.0L Turbo (N54) Page 487



2010 BMW 135i Convertible (E88) L6-3.0L Turbo (N54) Page 488



2010 BMW 135i Convertible (E88) L6-3.0L Turbo (N54) Page 489



2010 BMW 135i Convertible (E88) L6-3.0L Turbo (N54) Page 490



2010 BMW 135i Convertible (E88) L6-3.0L Turbo (N54) Page 491



2010 BMW 135i Convertible (E88) L6-3.0L Turbo (N54) Page 492



2010 BMW 135i Convertible (E88) L6-3.0L Turbo (N54) Page 493



2010 BMW 135i Convertible (E88) L6-3.0L Turbo (N54) Page 494



2010 BMW 135i Convertible (E88) L6-3.0L Turbo (N54) Page 495



2010 BMW 135i Convertible (E88) L6-3.0L Turbo (N54) Page 496



2010 BMW 135i Convertible (E88) L6-3.0L Turbo (N54) Page 497



2010 BMW 135i Convertible (E88) L6-3.0L Turbo (N54) Page 498



2010 BMW 135i Convertible (E88) L6-3.0L Turbo (N54) Page 499



View PDF attachment B610213_Procedure.



2010 BMW 135i Convertible (E88) L6-3.0L Turbo (N54) Page 500



2010 BMW 135i Convertible (E88) L6-3.0L Turbo (N54) Page 501



2010 BMW 135i Convertible (E88) L6-3.0L Turbo (N54) Page 502



View PDF attachment B610213_Q&A.



2010 BMW 135i Convertible (E88) L6-3.0L Turbo (N54) Page 503



2010 BMW 135i Convertible (E88) L6-3.0L Turbo (N54) Page 504



2010 BMW 135i Convertible (E88) L6-3.0L Turbo (N54) Page 505



View PDF attachment B610213_Customer Letter.

Friday, 16 November 2018

2010 BMW 128i Convertible (E88) L6-3.0L (N51) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 610213 Date: 130301


Recall 13V-044 - Repair Battery Positive Cable



SI B61 02 13



General Electrical Systems



March 2013



Technical Service



PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER



DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS.



BMW centers must ensure recalls are completed after having been notified by BMW of North America, LLC (BMWNA) that a safety-related defect



or noncompliance exists in any motor vehicle or item of replacement equipment in the center's possession at the time of notification. In BMW NA's



case, this notification would typically be made by the issuance of a recall notification in the form of a Service Information bulletin (SIB) or



transmission of a Dealer Communication System (DCS) recall message.



Under the National Traffic and Motor Vehicle Safety Act of 1966, as amended, if a recall campaign is announced by BMW NA, centers must ensure



that all recalls on new vehicles and new items of replacement equipment are completed BEFORE delivery to the consumer. This means that centers



may not legally deliver new motor vehicles or new items of replacement equipment to consumers with an open recall.



The Safety Act also prohibits centers from selling or leasing the motor vehicle or item of replacement equipment, unless and until the open recall has



been completed BEFORE delivery. This also pertains to vehicles in the Certified Pre-Owned program, and to items of replacement equipment.



Finally, BMW centers should not sell or use parts that have been recalled by BMW NA. Please follow the specific instructions provided by BMW



NA on the return or disposition of the parts.



SUBJECT



Recall Campaign 13V-044: Repair Battery Positive Cable



2010 BMW 128i Convertible (E88) L6-3.0L (N51) Page 458



MODEL



E82



E88



E89



E90



E91



E92



E93



Produced from March 2007 to October 2011 with option 823 (Hot climate version)



SITUATION



The plug-in contact of the positive battery cable at the front power distribution box (Junction Box) may be damaged by vehicle vibrations, which



cause corrosion and high resistance leading to high current loads. This impairs the power supply to the front power distribution box, and can cause



one or more of the following symptoms:



^ The vehicle does not start



^ Various electrical malfunctions, including flickering of the instrument cluster



^ Brief loss of engine power



^ In extremely isolated cases, the engine may shut off while driving, which leads to a loss of power steering assistance



AFFECTED VEHICLES



This Recall Campaign involves E82, E88, E89, E90, E91, E92 and E93 vehicles which were produced March 2007 to October 2011.



In order to determine whether a specific vehicle has had this Recall Campaign completed or is affected by this Recall Campaign, first check the



B-pillar label for code number 641. If code number 641 has been punched out, the campaign has already been performed. If code number 641 has



not been punched out, it will be necessary to utilize the "Service Menu" of DCSnet (Dealer Communication System) or the Key Reader. Based on



the response of the system either proceed with the corrective action or take no further action.



CORRECTION



Replace the positive battery cable at the front power distribution box.



SPECIAL TOOLS NEEDED



PROCEDURE



Replace the positive battery cable at the front power distribution box as per repair procedure attachment to this service information bulletin.



Note:



The tightening torque of the repair cable screw connection on the power distribution box is 1.0 Nm.



If the power distribution box connection shows signs of overheating, the front power distribution box must be replaced.



PARTS INFORMATION



2010 BMW 128i Convertible (E88) L6-3.0L (N51) Page 459



LABEL INFORMATION



If the vehicle already has a label from a previous Service Action/Recall Campaign, affix the new label next to the old one. Do not affix one label on



top of another one, because a number from an underlying label could appear in the punched-out hole of the new label.



WARRANTY INFORMATION



The repair described in this bulletin is covered under warranty regardless of time or mileage.



Reimbursement for this Recall will be via normal claim entry utilizing the following information:



Labor operation code 00 60 162 is a Main labor operation.



And, if necessary.



Even though work time labor operation code 61 99 000 ends in "000," it is not considered a Main labor operation.



Prior Customer-Pay Repairs



The updated "Recall-complaint" repair procedure only became available with the release of this Service Information bulletin.



A. A previous customer-pay non-complaint repair was performed and the vehicle is now in your workshop.



All prior customer-pay repairs are non-recall compliant; please follow the procedure below when a vehicle is in your workshop for this repair:



1. Review and verify the repair on the customer-pay invoice (BMW center or other); issue a reimbursement to the customer for the previous



repair to correct the issue described in this Service Information bulletin.



2. Proceed and perform the recall repair outlined in this bulletin.



3. Submit the prior customer-pay repair expense, along with the recall repair procedure, under



2010 BMW 128i Convertible (E88) L6-3.0L (N51) Page 460



Defect Code 00 61 76 03 00:



Retain the "original" customer-pay invoice (BMW center or other) in your files; this documentation may be requested by BMW during the claim



review process.



B. The vehicle is not presented for inspection, but a prior customer-pay invoice is presented.



If your center is only presented with a customer-pay invoice for a previous repair to address the issue outlined in this bulletin:



1. Scan and save to a file a copy of the "original" customer-pay invoice (BMW center or other).



Retain the "original" customer-pay invoice (BMW center or other) in your files.



2. Submit a VIN-specific email to Warranties.special.request@bmwna.com with "item 1 file"as an attachment.



3. Warranties will confirm receipt by return email.



4. Proceed and submit a claim for the prior customer-pay repair expense as follows:



Use the current repair order date and a valid vehicle mileage.



1. BMW will review the claim and supporting documentation.



2. If the claim is approved, the claim credit will be issued through DCSnet.



3. Your center can now issue a reimbursement to the customer for the previous repair.



This claim submission Will not close the "Open" Safety Recall, since the vehicle was not available for inspection/repair.



ATTACHMENTS



2010 BMW 128i Convertible (E88) L6-3.0L (N51) Page 461



2010 BMW 128i Convertible (E88) L6-3.0L (N51) Page 462



2010 BMW 128i Convertible (E88) L6-3.0L (N51) Page 463



2010 BMW 128i Convertible (E88) L6-3.0L (N51) Page 464



2010 BMW 128i Convertible (E88) L6-3.0L (N51) Page 465



2010 BMW 128i Convertible (E88) L6-3.0L (N51) Page 466



2010 BMW 128i Convertible (E88) L6-3.0L (N51) Page 467



2010 BMW 128i Convertible (E88) L6-3.0L (N51) Page 468



2010 BMW 128i Convertible (E88) L6-3.0L (N51) Page 469



2010 BMW 128i Convertible (E88) L6-3.0L (N51) Page 470



2010 BMW 128i Convertible (E88) L6-3.0L (N51) Page 471



2010 BMW 128i Convertible (E88) L6-3.0L (N51) Page 472



2010 BMW 128i Convertible (E88) L6-3.0L (N51) Page 473



View PDF attachment B610213_Procedure.



2010 BMW 128i Convertible (E88) L6-3.0L (N51) Page 474



2010 BMW 128i Convertible (E88) L6-3.0L (N51) Page 475



2010 BMW 128i Convertible (E88) L6-3.0L (N51) Page 476



View PDF attachment B610213_Q&A.



2010 BMW 128i Convertible (E88) L6-3.0L (N51) Page 477



2010 BMW 128i Convertible (E88) L6-3.0L (N51) Page 478



2010 BMW 128i Convertible (E88) L6-3.0L (N51) Page 479



View PDF attachment B610213_Customer Letter.

Saturday, 3 November 2018

2010 BMW M3 Convertible (E93) V8-4.0L (S65) DIAGNOSIS AND REPAIR, MAINTENANCE,Technical Service Bulletin # 610213 Date: 130301


Recall 13V-044 - Repair Battery Positive Cable



SI B61 02 13



General Electrical Systems



March 2013



Technical Service



PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER



DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS.



BMW centers must ensure recalls are completed after having been notified by BMW of North America, LLC (BMWNA) that a safety-related defect



or noncompliance exists in any motor vehicle or item of replacement equipment in the center's possession at the time of notification. In BMW NA's



case, this notification would typically be made by the issuance of a recall notification in the form of a Service Information bulletin (SIB) or



transmission of a Dealer Communication System (DCS) recall message.



Under the National Traffic and Motor Vehicle Safety Act of 1966, as amended, if a recall campaign is announced by BMW NA, centers must ensure



that all recalls on new vehicles and new items of replacement equipment are completed BEFORE delivery to the consumer. This means that centers



may not legally deliver new motor vehicles or new items of replacement equipment to consumers with an open recall.



The Safety Act also prohibits centers from selling or leasing the motor vehicle or item of replacement equipment, unless and until the open recall has



been completed BEFORE delivery. This also pertains to vehicles in the Certified Pre-Owned program, and to items of replacement equipment.



Finally, BMW centers should not sell or use parts that have been recalled by BMW NA. Please follow the specific instructions provided by BMW



NA on the return or disposition of the parts.



SUBJECT



Recall Campaign 13V-044: Repair Battery Positive Cable



2010 BMW M3 Convertible (E93) V8-4.0L (S65) Page 283



MODEL



E82



E88



E89



E90



E91



E92



E93



Produced from March 2007 to October 2011 with option 823 (Hot climate version)



SITUATION



The plug-in contact of the positive battery cable at the front power distribution box (Junction Box) may be damaged by vehicle vibrations, which



cause corrosion and high resistance leading to high current loads. This impairs the power supply to the front power distribution box, and can cause



one or more of the following symptoms:



^ The vehicle does not start



^ Various electrical malfunctions, including flickering of the instrument cluster



^ Brief loss of engine power



^ In extremely isolated cases, the engine may shut off while driving, which leads to a loss of power steering assistance



AFFECTED VEHICLES



This Recall Campaign involves E82, E88, E89, E90, E91, E92 and E93 vehicles which were produced March 2007 to October 2011.



In order to determine whether a specific vehicle has had this Recall Campaign completed or is affected by this Recall Campaign, first check the



B-pillar label for code number 641. If code number 641 has been punched out, the campaign has already been performed. If code number 641 has



not been punched out, it will be necessary to utilize the "Service Menu" of DCSnet (Dealer Communication System) or the Key Reader. Based on



the response of the system either proceed with the corrective action or take no further action.



CORRECTION



Replace the positive battery cable at the front power distribution box.



SPECIAL TOOLS NEEDED



PROCEDURE



Replace the positive battery cable at the front power distribution box as per repair procedure attachment to this service information bulletin.



Note:



The tightening torque of the repair cable screw connection on the power distribution box is 1.0 Nm.



If the power distribution box connection shows signs of overheating, the front power distribution box must be replaced.



PARTS INFORMATION



2010 BMW M3 Convertible (E93) V8-4.0L (S65) Page 284



LABEL INFORMATION



If the vehicle already has a label from a previous Service Action/Recall Campaign, affix the new label next to the old one. Do not affix one label on



top of another one, because a number from an underlying label could appear in the punched-out hole of the new label.



WARRANTY INFORMATION



The repair described in this bulletin is covered under warranty regardless of time or mileage.



Reimbursement for this Recall will be via normal claim entry utilizing the following information:



Labor operation code 00 60 162 is a Main labor operation.



And, if necessary.



Even though work time labor operation code 61 99 000 ends in "000," it is not considered a Main labor operation.



Prior Customer-Pay Repairs



The updated "Recall-complaint" repair procedure only became available with the release of this Service Information bulletin.



A. A previous customer-pay non-complaint repair was performed and the vehicle is now in your workshop.



All prior customer-pay repairs are non-recall compliant; please follow the procedure below when a vehicle is in your workshop for this repair:



1. Review and verify the repair on the customer-pay invoice (BMW center or other); issue a reimbursement to the customer for the previous



repair to correct the issue described in this Service Information bulletin.



2. Proceed and perform the recall repair outlined in this bulletin.



3. Submit the prior customer-pay repair expense, along with the recall repair procedure, under



2010 BMW M3 Convertible (E93) V8-4.0L (S65) Page 285



Defect Code 00 61 76 03 00:



Retain the "original" customer-pay invoice (BMW center or other) in your files; this documentation may be requested by BMW during the claim



review process.



B. The vehicle is not presented for inspection, but a prior customer-pay invoice is presented.



If your center is only presented with a customer-pay invoice for a previous repair to address the issue outlined in this bulletin:



1. Scan and save to a file a copy of the "original" customer-pay invoice (BMW center or other).



Retain the "original" customer-pay invoice (BMW center or other) in your files.



2. Submit a VIN-specific email to Warranties.special.request@bmwna.com with "item 1 file"as an attachment.



3. Warranties will confirm receipt by return email.



4. Proceed and submit a claim for the prior customer-pay repair expense as follows:



Use the current repair order date and a valid vehicle mileage.



1. BMW will review the claim and supporting documentation.



2. If the claim is approved, the claim credit will be issued through DCSnet.



3. Your center can now issue a reimbursement to the customer for the previous repair.



This claim submission Will not close the "Open" Safety Recall, since the vehicle was not available for inspection/repair.



ATTACHMENTS



2010 BMW M3 Convertible (E93) V8-4.0L (S65) Page 286



2010 BMW M3 Convertible (E93) V8-4.0L (S65) Page 287



2010 BMW M3 Convertible (E93) V8-4.0L (S65) Page 288



2010 BMW M3 Convertible (E93) V8-4.0L (S65) Page 289



2010 BMW M3 Convertible (E93) V8-4.0L (S65) Page 290



2010 BMW M3 Convertible (E93) V8-4.0L (S65) Page 291



2010 BMW M3 Convertible (E93) V8-4.0L (S65) Page 292



2010 BMW M3 Convertible (E93) V8-4.0L (S65) Page 293



2010 BMW M3 Convertible (E93) V8-4.0L (S65) Page 294



2010 BMW M3 Convertible (E93) V8-4.0L (S65) Page 295



2010 BMW M3 Convertible (E93) V8-4.0L (S65) Page 296



2010 BMW M3 Convertible (E93) V8-4.0L (S65) Page 297



2010 BMW M3 Convertible (E93) V8-4.0L (S65) Page 298



View PDF attachment B610213_Procedure.



2010 BMW M3 Convertible (E93) V8-4.0L (S65) Page 299



2010 BMW M3 Convertible (E93) V8-4.0L (S65) Page 300



2010 BMW M3 Convertible (E93) V8-4.0L (S65) Page 301



View PDF attachment B610213_Q&A.



2010 BMW M3 Convertible (E93) V8-4.0L (S65) Page 302



2010 BMW M3 Convertible (E93) V8-4.0L (S65) Page 303



2010 BMW M3 Convertible (E93) V8-4.0L (S65) Page 304



View PDF attachment B610213_Customer Letter.

Sunday, 28 October 2018

2010 BMW M3 Coupe (E92) V8-4.0L (S65) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 610213 Date: 130301


Recall 13V-044 - Repair Battery Positive Cable



SI B61 02 13



General Electrical Systems



March 2013



Technical Service



PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER



DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS.



BMW centers must ensure recalls are completed after having been notified by BMW of North America, LLC (BMWNA) that a safety-related defect



or noncompliance exists in any motor vehicle or item of replacement equipment in the center's possession at the time of notification. In BMW NA's



case, this notification would typically be made by the issuance of a recall notification in the form of a Service Information bulletin (SIB) or



transmission of a Dealer Communication System (DCS) recall message.



Under the National Traffic and Motor Vehicle Safety Act of 1966, as amended, if a recall campaign is announced by BMW NA, centers must ensure



that all recalls on new vehicles and new items of replacement equipment are completed BEFORE delivery to the consumer. This means that centers



may not legally deliver new motor vehicles or new items of replacement equipment to consumers with an open recall.



The Safety Act also prohibits centers from selling or leasing the motor vehicle or item of replacement equipment, unless and until the open recall has



been completed BEFORE delivery. This also pertains to vehicles in the Certified Pre-Owned program, and to items of replacement equipment.



Finally, BMW centers should not sell or use parts that have been recalled by BMW NA. Please follow the specific instructions provided by BMW



NA on the return or disposition of the parts.



SUBJECT



Recall Campaign 13V-044: Repair Battery Positive Cable



2010 BMW M3 Coupe (E92) V8-4.0L (S65) Page 283



MODEL



E82



E88



E89



E90



E91



E92



E93



Produced from March 2007 to October 2011 with option 823 (Hot climate version)



SITUATION



The plug-in contact of the positive battery cable at the front power distribution box (Junction Box) may be damaged by vehicle vibrations, which



cause corrosion and high resistance leading to high current loads. This impairs the power supply to the front power distribution box, and can cause



one or more of the following symptoms:



^ The vehicle does not start



^ Various electrical malfunctions, including flickering of the instrument cluster



^ Brief loss of engine power



^ In extremely isolated cases, the engine may shut off while driving, which leads to a loss of power steering assistance



AFFECTED VEHICLES



This Recall Campaign involves E82, E88, E89, E90, E91, E92 and E93 vehicles which were produced March 2007 to October 2011.



In order to determine whether a specific vehicle has had this Recall Campaign completed or is affected by this Recall Campaign, first check the



B-pillar label for code number 641. If code number 641 has been punched out, the campaign has already been performed. If code number 641 has



not been punched out, it will be necessary to utilize the "Service Menu" of DCSnet (Dealer Communication System) or the Key Reader. Based on



the response of the system either proceed with the corrective action or take no further action.



CORRECTION



Replace the positive battery cable at the front power distribution box.



SPECIAL TOOLS NEEDED



PROCEDURE



Replace the positive battery cable at the front power distribution box as per repair procedure attachment to this service information bulletin.



Note:



The tightening torque of the repair cable screw connection on the power distribution box is 1.0 Nm.



If the power distribution box connection shows signs of overheating, the front power distribution box must be replaced.



PARTS INFORMATION



2010 BMW M3 Coupe (E92) V8-4.0L (S65) Page 284



LABEL INFORMATION



If the vehicle already has a label from a previous Service Action/Recall Campaign, affix the new label next to the old one. Do not affix one label on



top of another one, because a number from an underlying label could appear in the punched-out hole of the new label.



WARRANTY INFORMATION



The repair described in this bulletin is covered under warranty regardless of time or mileage.



Reimbursement for this Recall will be via normal claim entry utilizing the following information:



Labor operation code 00 60 162 is a Main labor operation.



And, if necessary.



Even though work time labor operation code 61 99 000 ends in "000," it is not considered a Main labor operation.



Prior Customer-Pay Repairs



The updated "Recall-complaint" repair procedure only became available with the release of this Service Information bulletin.



A. A previous customer-pay non-complaint repair was performed and the vehicle is now in your workshop.



All prior customer-pay repairs are non-recall compliant; please follow the procedure below when a vehicle is in your workshop for this repair:



1. Review and verify the repair on the customer-pay invoice (BMW center or other); issue a reimbursement to the customer for the previous



repair to correct the issue described in this Service Information bulletin.



2. Proceed and perform the recall repair outlined in this bulletin.



3. Submit the prior customer-pay repair expense, along with the recall repair procedure, under



2010 BMW M3 Coupe (E92) V8-4.0L (S65) Page 285



Defect Code 00 61 76 03 00:



Retain the "original" customer-pay invoice (BMW center or other) in your files; this documentation may be requested by BMW during the claim



review process.



B. The vehicle is not presented for inspection, but a prior customer-pay invoice is presented.



If your center is only presented with a customer-pay invoice for a previous repair to address the issue outlined in this bulletin:



1. Scan and save to a file a copy of the "original" customer-pay invoice (BMW center or other).



Retain the "original" customer-pay invoice (BMW center or other) in your files.



2. Submit a VIN-specific email to Warranties.special.request@bmwna.com with "item 1 file"as an attachment.



3. Warranties will confirm receipt by return email.



4. Proceed and submit a claim for the prior customer-pay repair expense as follows:



Use the current repair order date and a valid vehicle mileage.



1. BMW will review the claim and supporting documentation.



2. If the claim is approved, the claim credit will be issued through DCSnet.



3. Your center can now issue a reimbursement to the customer for the previous repair.



This claim submission Will not close the "Open" Safety Recall, since the vehicle was not available for inspection/repair.



ATTACHMENTS



2010 BMW M3 Coupe (E92) V8-4.0L (S65) Page 286



2010 BMW M3 Coupe (E92) V8-4.0L (S65) Page 287



2010 BMW M3 Coupe (E92) V8-4.0L (S65) Page 288



2010 BMW M3 Coupe (E92) V8-4.0L (S65) Page 289



2010 BMW M3 Coupe (E92) V8-4.0L (S65) Page 290



2010 BMW M3 Coupe (E92) V8-4.0L (S65) Page 291



2010 BMW M3 Coupe (E92) V8-4.0L (S65) Page 292



2010 BMW M3 Coupe (E92) V8-4.0L (S65) Page 293



2010 BMW M3 Coupe (E92) V8-4.0L (S65) Page 294



2010 BMW M3 Coupe (E92) V8-4.0L (S65) Page 295



2010 BMW M3 Coupe (E92) V8-4.0L (S65) Page 296



2010 BMW M3 Coupe (E92) V8-4.0L (S65) Page 297



2010 BMW M3 Coupe (E92) V8-4.0L (S65) Page 298



View PDF attachment B610213_Procedure.



2010 BMW M3 Coupe (E92) V8-4.0L (S65) Page 299



2010 BMW M3 Coupe (E92) V8-4.0L (S65) Page 300



2010 BMW M3 Coupe (E92) V8-4.0L (S65) Page 301



View PDF attachment B610213_Q&A.



2010 BMW M3 Coupe (E92) V8-4.0L (S65) Page 302



2010 BMW M3 Coupe (E92) V8-4.0L (S65) Page 303



2010 BMW M3 Coupe (E92) V8-4.0L (S65) Page 304



View PDF attachment B610213_Customer Letter.