iPhone(R)/iPod Touch(R) - Audio Output Interruptions
SI B65 20 10
Audio, Navigation, Monitors, Alarms, SRS
November 2010 Technical Service
SUBJECT
USB Audio Output Is Inoperative or Intermittently Interrupted
MODEL
All models
Produced from 09/2010 with option 6FL (iPod and USB adapter) and option 6VC (Combox controller) SITUATION
With the iPhone or iPod Touch connected to the vehicle via the white Apple USB cable, the audio output may be:
^ Intermittently interrupted
^ Interrupted after unplugging and reconnecting the USB device, or after a vehicle start CAUSE
The Apple software iOS4.1 installed on the Apple iPhone and iPod Touch devices INFORMATION
Do not replace parts and do not perform any repair attempt!
Explain to the customer that the Apple software iOS4.1 is causing this behavior. The Apple device must be updated with the improved Apple software iOS4.2 as soon as it becomes available.
The Apple software update on the device must be performed by the customer. For information on Apple software availability and the update process please refer to the Apple web site:www.apple.com/iphone/software-update/
