2000 BMW 528i (E39) 2000 BMW 528i (E39) 2000 BMW 528i (E39) Technical Service Bulletin # 841497 Date: 980501

BMW Roadside Assistance Phone Numbers

Group 84

Phone,

Navigation Systems

Bulletin Number

84 14 97

Woodcliff Lake, NJ

226

May 1998

Product Engineering

This Service Information bulletin supersedes S.I. 84 14 97 dated December 1997 which should be removed and discarded from your S.I. binder.

Changes to this revision are identified by asterisks.

SUBJECT:

BMW Roadside Assistance Phone Numbers for Vehicles with Navigation Systems

MODEL:

E38, E39 with BMW Mark II Navigation Systems

Situation:

With the introduction of Mk II Navigation System on E38 and E39 vehicles (since 9/97 production), a different BMW Roadside Assistance phone

number (800 599 4809) has been established for specific use on Mk II Nav vehicles.

If that vehicle is also equipped with CMT 5000VR or CPT 6000VR phone, the new Roadside Assistance number must be programmed in the I-Bus

Interface through the Board Monitor. The following procedure is part of the installation process, and can be found in the installation manual.

NOTE:

If the I-Bus Interface Box in the vehicle is ever replaced, the RSA number programming procedure must be repeated.

The illustrated table provides information regarding the usage and location of the Roadside Assistance Number in vehicles with Navigation System.

NOTE:

The original Roadside Assistance number (800 332 4269) is still to be used for those customers who do not have vehicles equipped with the

Navigation System.

Warranty Information:

For information only.

Procedure

Changing the Roadside Assistance phone number on vehicle with CMT5000VR or CPT6O0OVR phone and BMW Navigation System.

1. Turn ignition to Accessory position.

2. *Using the handset, enter

for CMT 5000VR- FCN, Menu, 95, CLR.

for CPT 6000VR- FCN, 0, 95, CLR*

3. Through the Board Monitor menu select Telephone mode.

4. Select Digit Entry mode.

5. Using the rotary dial, enter the Roadside Assistance number;

Mk I System (up to 9/97)- 1 800 861 8360

Mk II System (from 9/97)- 1 800 599 4809

227

6. Exit Digit Entry mode (by activating the arrow symbol on the dial)

7. Select INFO mode (the phone number will remain in display)

8. *Using the Handset, Enter

for CMT 5000VR- FCN, Menu, 95 (display must say Off), STO.

within 10 seconds FCN, Menu, 95, CLR.

for CPT 6000VR- FCN, 0, 95, STO.

within 10 seconds FCN, 0, 95, CLR.*

If the reprogramming procedure was successful, the Board Monitor will return to the screen with Digit Entry mode highlighted and the phone

number will disappear from the display. If the procedure was not successful you must try again.

Mk I System:

To confirm that the correct phone number was stored in the I-Bus interface, select EMERGENCY, then select ASSIST. Display will show BMW

HELP, then the phone number.

1. Press MENU to return to the main menu.

2. Turn ignition to Off position.

Mk II System (after 9/97 production):

To confirm that the correct phone number was stored in the I-Bus Interface you must make a "Programming" test phone call.

Select "EMERGENCY", then select ASSIST. The display will show ATTEMPTING CONNECTION.

1. After the voice prompt, "BMW GPS Assist", select the DATA button. After transmission of vehicle data (multiple DTMF tones) Board

Monitor instructions and an RSA operator will guide you through the test call.

2. At the end of this test, terminate the call by pressing the Call Control Button on the Board Monitor or END on the handset. Turn ignition to

Off position.

NOTE:

A second, "Acquaintance" phone call should be performed with the customer at the time of delivery.

2000 BMW 528i (E39) 2000 BMW 528i (E39) 2000 BMW 528i (E39) Technical Service Bulletin # 650998 Date: 980501

MID Display - Flashes Sporadically

Group 65

Sound System,

Cruise, Alarms, Monitors

Bulletin Number

65 09 98

Woodcliff Lake, NJ

May 1998

Product Engineering

SUBJECT:

MID Display Flashes Sporadically

MODEL:

E39 5 Series, E38 7 Series with MID

Complaint:

"When the headlights are on and the dimmer switch is turned down to its minimal Setting (dark), the MID display is flashing sporadically".

Cause:

Software error in Multi Information Display (MID).

Correction:

Advice customer, that situation can be avoided by selecting any other position of the dimmer switch except the minimal setting.

Do not replace MID.

The improved Multi Information Display (MID) with modified software (version SW 11.0) is going to be introduced in July 1998.

2000 BMW 528i (E39) 2000 BMW 528i (E39) 2000 BMW 528i (E39) Technical Service Bulletin # 840697 Date: 980501

Cellular Phones - Identity Transfer Kit

Group 84

Phone,

Navigation Systems

Bulletin Number

84 06 97

Woodcliff Lake, NJ

May 1998

Product Engineering

This Service Information bulletin supersedes S.I. 84 06 97 dated November 1997 which should be removed and discarded from your S.I. binder.

Changes to this revision are identified by a black bar.

223

SUBJECT:

Identity Transfer Kit for CMT 5000VR and CPT 6000VR Phones

MODEL:

E39, E38

Situation:

The new Identity Transfer Kit (P/N 99 00 0 000 817) allows transferring the NAM (Number Assignment Module) programming and repertory

memory information (names and phone numbers) from a transceiver diagnosed as defective into a replacement transceiver for CMT 5000VR, CPT

6000VR phones.

Utilizing the equipment eliminates the need for the technician and/or customer to reprogram such information manually in the event of a transceiver

replacement.

Important:

Unfortunately, the ESN (Electronic Serial Number) of the transceiver cannot be transferred during the procedure, due to FCC regulations on

newer generation equipment. The local cellular carrier has to be contacted to transfer the new ESN number. Also, the customer has to reprogram

the voice tags into the memory of the phone.

Distribution of the following tools will be through the Automatic Tool Shipment Program. Additional tools may be purchased through your PDC.

Please refer to Parts Information bulletin I-24 dated 4/95 for tool warranty details. All prices in this bulletin are introductory prices. Introductory

prices are only valid during the Automatic Tool Shipment.

Repertory and NAM Transfer For CMT5000VR

The following setup and procedure is to be used to transfer repertory memory and NAM programming information from one BMW CMT5000VR

mobile transceiver to another.

224

Memory transfer setup for CMT 5000VR.

Detail of 8-pin adapter connection.

1. Remove the defective transceiver (84 11 1 470 099) and install the replacement transceiver (84 11 1 470 105).

2. Install the ID transfer cable (SLN7012B) between the vehicle harness and replacement transceiver.

3. Install the CMT5000VR 25-pin adapter (SYN6448A) between the other end of the ID transfer cable and the defective transceiver.

4. Install the 8 - pin adapter (SLN6749A) to the junction box (SLN7544B). Then plug in a handset into the 8 - pin adapter and install a data

cable (SKN4712A) between the 8 - pin adapter and the defective transceiver.

5. Install the other data cable (SKN4712A) between the junction box and the replacement transceiver. Turn the vehicle ignition on, turn the

switch on the junction box to the off position, plug in the junction box AC adapter and follow the transfer instructions.

Test Mode Command 800 # NAM Transfer

This command will transfer the contents of the Number Assignment Module from a defective telephone to a replacement telephone.

Test Mode Command 801 # Repertory Memory Transfer

This command will transfer names and numbers stored in memory from a defective telephone to a replacement telephone. However, voice tags

cannot be transferred and will have to be reprogrammed by the user

Transfer Procedure

1. Connect the defective and replacement telephones as shown in the setup instructions.

2. Turn on the ignition, power on the defective telephone (numbers should appear in the display to indicate it is in test mode) and enter # 69 #.

3. Power on the replacement unit using the handset in the vehicle (numbers should appear in the display to indicate it is in test mode) and enter #.

4. Turn the switch on the junction box to position 1. Using the vehicle handset enter 800 # for NAM transfer, and wait for PASS to appear on the

display. Enter 801 # for repertory memory transfer and wait for PASS to appear.

5. Turn the switch on the junction box to the off position. Power off both telephones and the transfer process is complete.

NOTE:

225

If a FAIL code appears in the display during the transfer process, verify the setup and transfer procedures were followed correctly and re-enter

the transfer command. If the transfer is still not successful the information will have to be entered into the replacement unit manually.

Repertory and NAM Transfer For CPT6000VR

The following setup and procedure is to be used to transfer repertory memory and NAM programming information from one BMW CPT6000VR

portable transceiver to another.

Transfer Setup for CPT 6000VR

Test Mode Command 800 # NAM Transfer

This command will transfer the contents of the Number Assignment Module from a defective telephone to a replacement telephone.

Test Mode Command 801 # Repertory Memory Transfer

This command will transfer names and numbers stored in memory from a defective telephone to a replacement telephone. However, voice tags

cannot be transferred and will have to be reprogrammed by the user.

Test Mode Command 802 # Preferred SIDs Transfer

This command will transfer the preferred SIDs that are programmed into the telephone (if any) from the defective telephone to the replacement

telephone.

Transfer Procedure

1. Connect the defective and replacement telephones as shown in the setup diagram with the switch on the junction box in the off position.

2. Power on the defective telephone and enter the following key sequence (FCN 00**83786633 STO, numbers should appear in the display to

indicate it is in test mode) and enter # 69 #.

3. Power on the replacement telephone and enter the following key sequence (FCN 00**83786633 STO, numbers should appear in the display to

indicate it is in test mode) and enter #.

4. Turn the switch on the junction box to position 1. Enter 800 # on the replacement telephone for NAM transfer, and wait for PASS to appear on

the display. Enter 801 # for repertory memory transfer and wait for PASS to appear. Then enter 802 # for Preferred SIDs transfer and wait for

PASS to appear on the display.

5. Turn the switch on the junction box to the off position. Power off both telephones and the transfer process is complete.

NOTE:

If a FAIL code appears in the display during the transfer process, verify the setup and transfer procedures were followed correctly and re-enter

the transfer command. If the transfer is still not successful the information will have to be entered into the replacement unit manually.

In case of complaint, owners should be advised accordingly.2000 BMW 528i (E39) 2000 BMW 528i (E39) 2000 BMW 528i (E39) Technical Service Bulletin # 041397 Date: 980501

Identity Transfer Kits for CMT/CPT Phones

Group 04

Tools and Equipment

Bulletin Number

04 13 97

Woodcliff Lake, NJ

May 1998

Product Engineering

This Service Information bulletin supersedes S.I. 04 13 97 dated November 1997 which should be removed and discarded from your S.I. binder.

Changes to this revision are identified by a black bar.

SUBJECT:

Identity Transfer Kit for CMT 5000VR and CPT 6000VR Phones

MODEL:

E39, E38

220

Situation:

The new Identity Transfer kit (P/N 99 00 0 000 817) allows transferring the NAM (Number Assignment Module) programming and repertory

memory information (names and phone numbers) from a transceiver diagnosed as defective into a replacement transceiver for CMT 5000VR, CPT

6000VR phones.

Utilizing the equipment eliminates the need for the technician and/or customer to reprogram such information manually in the event of a transceiver

replacement.

Important:

Unfortunately, the ESN (Electronic Serial Number) of the transceiver cannot be transferred during the procedure, due to FCC regulations on

newer generation equipment. The local cellular carrier has to be contacted to transfer the new ESN number. Also, the customer has to reprogram

the voice tags into the memory of the phone.

Distribution of the following tools will be through the Automatic Tool Shipment Program. Additional tools may be purchased through your PDC.

Please refer to Pants Information bulletin I-24 dated 4/95 for tool warranty details. All prices in this bulletin are introductory prices. Introductory

prices are only valid during the Automatic Tool Shipment.

Repertory and NAM Transfer

The following setup and procedure is to be used to transfer repertory memory and NAM programming information from one BMW CMT5000VR

mobile transceiver to another.

Memory transfer setup for CMT 5000VR.

221

Detail of 8-pin adapter connection.

1. Remove the defective transceiver (84 11 1 470 099) and install the replacement transceiver (84 11 1 470 105).

2. Install the ID transfer cable (SLN7012B) between the vehicle harness and replacement transceiver.

3. Install the CMT5000VR 25-pin adapter (SYN6448A) between the other end of the ID transfer cable and the defective transceiver.

4. Install the 8 - pin adapter (SLN6749A) to the junction box (SLN7544B). Then plug in a handset into the 8 - pin adapter and install a data

cable (SKN4712A) between the 8 - pin adapter and the defective transceiver.

5. Install the other data cable (SKN4712A) between the junction box and the replacement transceiver. Turn the vehicle ignition on, turn the

switch on the junction box to the off position, plug in the junction box AC adapter and follow the transfer instructions.

Test Mode Command 800 # NAM Transfer

This command will transfer the contents of the Number Assignment Module from a defective telephone to a replacement telephone.

Test Mode Command 801 # Repertory Memory Transfer

This command will transfer names and numbers stored in memory from a defective telephone to a replacement telephone. However, voice tags

cannot be transferred and will have to be reprogrammed by the user.

Transfer Procedure

1. Connect the defective and replacement telephones as shown in the setup instructions.

2. Turn on the ignition, power on the defective telephone (numbers should appear in the display to indicate it is in test mode) and enter # 69 #.

3. Power on the replacement unit using the handset in the vehicle (numbers should appear in the display to indicate it is in test mode) and enter #.

4. Turn the switch on the junction box to position 1. Using the vehicle handset enter 800 # for NAM transfer, and wait for PASS to appear on the

display. Enter 801 # for repertory memory transfer and wait for PASS to appear.

5. Turn the switch on the junction box to the off position. Power off both telephones and the transfer process is complete.

Note:

If a FAIL code appears in the display during the transfer process, verify the setup and transfer procedures were followed correctly and reenter the

transfer command. If the transfer is still not successful the information will have to be entered into the replacement unit manually.

Repertory and NAM Transfer

The following setup and procedure is to be used to transfer repertory memory and NAM programming information from one BMW CMT5000VR

portable transceiver to another.

222

Transfer setup for CPT 6000VR.

Test Mode Command 800 # NAM Transfer

This command will transfer the contents of the Number Assignment Module from a defective telephone to a replacement telephone.

Test Mode Command 801 # Repertory Memory Transfer

This command will transfer names and numbers stored in memory from a defective telephone to a replacement telephone. However, voice tags

cannot be transferred and will have to be reprogrammed by the user.

Test Mode Command 802 # Preferred SIDs Transfer

This command will transfer the preferred SIDs that are programmed into the telephone (if any) from the defective telephone to the replacement

telephone.

Transfer Procedure

1. Connect the defective and replacement telephones as shown in the setup diagram with the switch on the junction box in the off position.

2. Power on the defective telephone and enter the following key sequence (FCN 00**83786633 STO, numbers should appear in the display to

indicate it is in test mode) and enter # 69 #.

3. Power on the replacement telephone and enter the following key sequence (FCN 00**83786633 STO, numbers should appear in the display to

indicate it is in test mode) and enter #.

4. Turn the switch on the junction box to position 1. Enter 800 # on the replacement telephone for NAM transfer, and wait for PASS to appear on

the display. Enter 801 # for repentory memory transfer and wait for PASS to appear. Then enter 802 # for Preferred SIDs transfer and wait for

PASS to appear on the display.

5. Turn the switch on the junction box to the off position. Power off both telephones and the transfer process is complete.

NOTE:

If a FAIL code appears in the display during the transfer process, verify the setup and transfer procedures were followed correctly and reenter the

transfer command. If the transfer is still not successful the information will have to be entered into the replacement unit manually.

2000 BMW 528i (E39) 2000 BMW 528i (E39) 2000 BMW 528i (E39) Technical Service Bulletin # 620398 Date: 980501

Clock - Inaccurate

Group 62

Instruments

Bulletin Number

62 03 98

343

Woodcliff Lake, NJ

May 1998

Product Engineering

SUBJECT:

Clock Inaccurate

MODEL:

5 Series (E39), 7 Series (E38)

Complaint:

Clock Inaccurate.

General Information:

The Time of Day function on E38 and E39 may be displayed on the instrument cluster, MID, or Board Monitor. However, in all cases, this clock

function is controlled by the Instrument Cluster or IKE.

Clock accuracy is precisely calibrated by a quartz crystal in the Instrument Cluster / IKE, to maintain acceptable accuracy over its entire operating

environment. Two factors external factors influence clock accuracy:

1) Voltage supply less than 9 volts

2) Temperature extremes. (See chart)

Procedure:

In case of a customer complaint, confirm that there are no fault codes set in the Instrument Cluster / IKE for "Voltage Supply". If there are, correct

the cause of the low battery voltage first, as this is the likely reason for the customer complaint.

In cases where clock accuracy needs to be checked, a two-step procedure should be followed:

Step 1

Set the clock to "Radio time", advise your customer to recheck the time by the same method after a minimum of (1) week. If the customer confirms

the inaccuracy, arrange for the vehicle to be booked in for repair. Continue to Step 2 below.

Step 2

Set the clock to "Radio time", and refer to chart to estimate a reasonable time period for the test considering the likely temperatures of the instrument

cluster/IKE during the test. For example, for instrument cluster temperatures between -4锟斤拷F and +86锟斤拷F, the clock accuracy should not gain more than

0.2 seconds per day, or lose more than 0.3 seconds per day (see chart). Use "Radio time" to recheck the time at the end of the test.

DISCLAIMER2000 BMW 528i (E39) 2000 BMW 528i (E39) 2000 BMW 528i (E39) Technical Service Bulletin # 840197 Date: 980501

Navigation System - Operating Software Update

Group 84

Phone,

Navigation Systems

Bulletin Number

84 01 97

Woodcliff Lake, NJ

411

May 1998

Product Engineering

This Service Information bulletin supersedes S.I. 84 01 97 dated December 1997 which should be removed and discarded from your S.I binder.

*The only change in this bulletin is the usage of the new Operating Software Disc CD V 08.*

*If software was already upgraded by using CD's V 7.3 or V 05, do not repeat the procedure by using V 08.*

Changes to this revision are identified by asterisks.

PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES THE NEXT TIME THEY

ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS.

This Service Information should also be provided to the Sales Department.

SUBJECT:

BMW Navigation System CD V 08-Operating Software for Mark I System

MODEL:

E38, E39

*Information:

The new CD BMW Navigation V 08 is going to be distributed to every retail center through the Automatic Tool Shipment Program. The part

number remains the same: 59 9 789 299, index has been changed to "j".

CD V 08 contains the following operating software:

Software version Application

7.3 Mark I-E39/E38 (up to 9/97)

2.2 Mark II-E39/E38 (from 9/97)

2.1 Radio Navigation-E46 (from 3/99)

The Navigation Computer automatically recognizes the required version when the software is loaded.

Previously released Navigation Software CD's (V 6.5, V 7.3, V 05) should be discarded.*

Situation:

The operating software for the Mark I Nav System Computer has been revised. The original operating software carried version designation 6.5

which was updated in production as of approximately May 1997 to version 7.0. While version 7.0 contained many system enhancements, it did not

eliminate various software problems. Version 7.3 (contained in CD V 08) addressed these software problems.

The operating software in the navigation computer and in the video module can be updated by means of the CD ROM drive of the navigation

computer.

Customers who own an affected vehicle, have been informed in 09/97 by the data base supplier Nav Tech, to arrange an appointment for an update

of the system. This update is going to be performed free of charge to the customers, because of the software errors in the existing versions 6.5 or 7.0.

Any future updates of the operating system software which represent system enhancements will be offered to customers as an optional customer pay

upgrade item.

The operating software CD is for workshop use only and must not be given to customers. Every retailer will be supplied with two operating software

CD V 08.

Affected Vehicles:

All E38, E39 with Navigation System Mk I, software versions V 6.5 and V 7.0 (option 609), from start of series production up to September 1,

1997.

(Later production vehicles are equipped with the Navigation System Mk II at the factory).

In order to determine if a specific vehicle is affected by this Service Action, it will be necessary to utilize the "Service Menu" of the DCS (Dealer

Communication System). Based on the response of the system, either proceed with the corrective action or take no further action.

412

The Chassis Number Ranges illustrated are only for informational purposes and are not to be considered the only deciding factor

Additional Information:

Customers will be informed about the update by the letter from Nav Tech.

The improvements may only be obtained when loading both, the updated map CD (already distributed to customers by Nav. Tech.) and the updated

operating software.

*Parts Information:

Part Number Qty Description

01 59 9 789 299 1 CD-ROM V 08*

Index "j"

Service Action Label Instructions:

This Service Action has been assigned code number 205. After the vehicle has been checked, and corrected if necessary, obtain a label (SD 92-090)

and:

a) emboss your BMW dealer warranty number in the middle of the label (1);

b) punch out code number 205 printed on the label and,

c) affix the label to the B pillar as shown.

If the vehicle already has a label from a previous Service Action/Recall Campaign, affix the new label next to the old one. Do not affix one label on

top of another one because a number from an underlying label could appear in the punched-out hole of the new label.

Warranty Information:

Covered under the terms of the BMW New Car Limited Warranty. Reimbursement for this action will be provided through Campaign Entry.

Special Defect Code: 00 65 12 01 00

Work Package # 1: Loading SW 7.3 for Mk I Navigation System

Labor Operation: 00 51 896

Labor Allowance: 3 FRU

Procedure

Procedure:

413

Turn the ignition key to terminal R (ignition key in position 1).

NOTE:

Do not cycle the key or perform diagnosis while installing the new software. Make sure that the power supply is stable, i.e. do not switch on any

electrical loads. Activate "GPS-Navigation" and acknowledge the screen disclaimer by pushing the rotary knob.

Remove the map CD from the Navigation computer by pressing the eject button.

Note:

It may be the case in some vehicles that the CD sticks in the drive when ejected, due to a piece of a plastic "flash" on the edge of the CD. You

can release the CD by knocking lightly on the front panel. It will then be ejected.

Insert the Software CD V 08 into the navigation computer.

The CD-ROM bears the PN. 01 59 9 789 299 Index "j".

Important:

Do no turn off the ignition key during the software loading, it can cause a fault in the navigation computer. In this case it may be necessary to

replace the navigation computer.

The monitor will be gray for approx. 20-30 seconds, the message "BITTE WARTEN" (please wait) will appear to be followed by the BMW roundel

which will be "filled in" clockwise to show the progress of loading (approx. 3-4 minutes).

Note:

If the roundel does not appear after you have inserted the Software CD, the latest operating software has already been loaded in the navigation

414

computer and video module. The monitor will be gray for up to 20 sec. The message "BITTE WARTEN" will appear. The CD will then be

ejected.

Once loading has been completed, a message (see Illustration)

"software has been loaded" is displayed.

Now first remove the CD and then confirm completion of loading by pressing the rotary push-button on the on board monitor. The MENU will be

displayed again.

Note:

It is not necessary to recalibrate the navigation system.

Reinsert the customer's map CD into the navigation computer after the menu display appears.