Interior - Rattle From Glove Compartment Housing Area
SI B51 31 12
Body Equipment
November 2012
Technical Service
SUBJECT
Rattling Noise from the Front Passengers Side Glove Compartment Area
MODEL
F01
F02
F04
Produced to September 20, 2012
SITUATION
A rattling or clattering noise may be heard from the front glove compartment area when driving on rough roads.
CAUSE
The upper storage compartment, or (multimedia changer MMC, if equipped) holder makes contact with the glove compartment housing.
PROCEDURE
Confirm the rattling noise is coming from the glove compartment housing area.
1. The area of concern is when the upper storage compartment makes contact with the glove compartment.
2. Remove the upper storage panel. Refer to ISTA Repair Instructions 51 45 460, "Remove and refit or replace the upper the instrument panel
storage compartment." Apply a felt strip (35x35x2 mm) to the storage compartment as shown in white.
Note:
Install the felt strip between the two existing felt strips. Position the new felt strip in the same exact position as the existing felt strips.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 2
Reinstall all removed parts in the reverse order of their removal.
PARTS INFORMATION
WARRANTY INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 840412 Date: 121101
Cell Phone - iPhone(R) 5, 4S, and 3 GS with iOS 6 Information
SI B84 04 12
Communication Systems
November 2012
Technical Service
SUBJECT
iPhone 5, 4S, 4, and 3GS with iOS 6 Information
MODEL
All equipped with one or more of the following options:
^ 6NL or 639 or 7H8 - BMW Assist with enhanced Bluetooth and USB
^ 6FL - Smartphone integration
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 3
^ 6NH or 7H9 - Hands-free Bluetooth and USB Audio
INFORMATION
With the release of Apples new iPhone 5 and iOS 6 software, there have been many questions regarding the new phone and software.
The information in the attachment to this Service Information will help answer these questions. It can be printed and given to the customer if needed.
The attachment provides information on the differences between the new iPhone 5 and the previous version in the following areas:
1. Visual comparison
2. Connectivity
3. Functionality
Refer to the PDF file in the "Attachment" section of this bulletin for complete details.
Information on the iPhone 5 is also available via the following:
^ www.bmwusa.com/bluetooth
^ Aftersales bulletin B-31-1012-13-iPhone5/iOS6
^ PKoD - Product Knowledge on Demand
NOTE:
This SI will be updated as new information is received.
WARRANTY INFORMATION
Not applicable.
ATTACHMENTS
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 4
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 5
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 6
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 7
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 8
IPhone 5, 4S, 4, and 3GS with iOS Information2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 512012 Date: 121101
Interior/HVAC - Rattle From Underneath Instrument Panel
SI B51 20 12
Body Equipment
November 2012
Technical Service
SUBJECT
Rattling Noise from Underneath the Instrument Panel
MODEL
F01
F02
F04
F06
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 9
F07
F10
F12
F13
[NEW] Produced from April 2008 to December 2012
SITUATION
A rattling or clattering noise may be heard from the drivers or passenger foot well area while driving.
CAUSE
Tolerance excessive between the footwell air duct and the securing hooks
PROCEDURE
Confirm the location of the rattling by tapping on the footwell trim panel on both the left and right sides, and then proceed to the next step for the
affected trim panel(s).
1. For the drivers side, use Repair Instructions 51 45 184 to remove the pedal trim and/or Repair Instructions 51 45 195 for the passenger side
trim.
2. Place the trim panel on a clean work surface. Remove the plastic duct, and then apply felt strips to the inside of the 3 securing hooks, as shown
in yellow. Install the duct into the modified trim panel, and then install the trim into the vehicle. Quality check the effectiveness of the repair
by tapping lightly on the trim panel again. Repeat the same repair procedure for the opposite side, if needed.
PARTS INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 10
WARRANTY INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 160312 Date: 121001
Fuel System - Evaporative System Vacuum Leak Diagnosis
SI B16 03 12
Fuel Supply Systems
October 2012
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 11
Technical Service
This Service Information bulletin supersedes SI B16 03 12 dated February 2012.
[NEW] designates changes to this revision
SUBJECT
Natural Vacuum Leak Diagnosis (NVLD)
MODEL
[NEW] All models with NVLD
INFORMATION
TEST MODULE OPERATING HINTS FOR VEHICLES EQUIPPED WITH THE NVLD SYSTEM
Evaporative system leakage is found using the NVLD tank leakage test plan:
[NEW] If a fault is identified when using the NVLD leakage test plan, the following points should be verified.
1. Check that the fuel cap is properly closed.
2. Testing the evaporative system requires all venting pipes and electrical connectors to be properly connected.
3. [NEW] Search for leakage using the VACUTEC(R) Smoke Machine 625-522B-BMW: always pressurize the system without smoke, and
monitor the flow meter and decay pressure gauge for system leakage. If leakage is present, briefly smoke the system to determine the location
of the leakage. Refer to the attachment when connecting the VACUTEC Smoke Machine 625-522B-BMW to the evaporative system.
Evaporative system leakage is NOT found using the NVLD tank leakage test plan:
Only perform the applicable test plans for the faults stored. Do not replace any parts unless a leakage is found using the smoke machine.
TROUBLESHOOTING HINTS WHEN USING THE VACUTEC SMOKE MACHINE
Testing evaporative systems for leaks is very challenging. We have developed some diagnostic hints and special tools to properly connect a
smoke machine to the NVLD fresh air vent/filter connection.
Attached is a detailed procedure for connecting the smoke machine to a vehicle using Natural Vacuum Leak diagnosis (NVLD).
Recently the VACUTEC(R) Smoke Machine 625-522B-BMW was added to the BMW Equipment Program. The VACUTEC(R) Smoke
Machine 625-522B-BMW is the only approved testing device for the fuel and evaporative systems. This device automatically converts air to
high purity nitrogen, using Pressure Swing Absorption (PSA) nitrogen technology. Orders for the VACUTEC(R) Smoke Machine,
625-522B-BMW, can be placed by calling the BMW Equipment program at 1-888-222-7997.
Included with the new VACUTEC(R) smoke machine are various caps and adaptors to help connect the applicator hose to the vehicle. It is
always suggested not to disturb the system before testing; try to create as little disturbance as possible to the system when connecting the
smoke machine. This smoke machine utilizes an UltraTraceUV(R) smoke solution. The smoke solution incorporates an ultraviolet dye, which
helps pinpoint the leak with an ultraviolet residue surrounding the leak area. Determining the source of the leak is made easy when the
included Hi-Density True UV LED light and incandescent white light are used.
When testing the vehicles evaporative system using the flow meter on the VACUTEC smoke machine, the ball indicator should not lift from
the zero measurement on the scale when the system is leak-free. All BMWs are designed to be 100% leak-free. A flow meter indicating zero
flow would be the same as placing your finger over or kinking the application hose of the VACUTEC smoke machine (no flow = 100%
leak-free).
For more information regarding evaporative system testing describing possible fire hazards using oxygen vs. nitrogen, please refer to the
following SAE website: www.sae.org/technical/papers/2007-01-1235
WARRANTY INFORMATION
Not applicable.
ATTACHMENTS
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 12
B160312_NVLD_Test_Adaptor.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 130612 Date: 121001
Fuel Sys. - Low Pressure Fuel Supply Sensor Diagnostic Error
SI B13 06 12
Fuel Systems
October 2012
Technical Service
SUBJECT
N63 and N74 Engine: ISTA/D 2.33 Diagnostic Error in the Low-pressure Fuel Supply Sensor Value
MODEL
E70
E71
E72
F01
F02
F04
F07
F10
F12
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 13
F13
INFORMATION
When diagnosing the low-pressure fuel supply sensor with one of the following test plans and ISTA/D 2.33, an error will be encountered in the
display. The value of the low-pressure fuel supply sensor will read 0 bar at all times.
^ B1214_DI6KNDR
^ D18KHDR
^ AT1214_DIKNDR
^ AT1214_DIKHDR
Do not replace the low-pressure fuel supply sensor.
The operating pressure of the low-pressure fuel supply sensor can found in "DME Diagnostic Query" using the following procedure:
1. Exit the test plan and return to the control unit tree.
2. Select "DME" in the control unit tree.
3. Select " Call Up ECU Functions."
4. Select "Diagnostic Query."
5. Select "Fuel Pressure (Low Pressure)."
6. Select "Query Status."
The engine must be running to verify operation of the pressure sensor.
The software error will be corrected in ISTA/D 2.34, scheduled for release in December 2012.
WARRANTY INFORMATION
Not applicable. 2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 310112 Date: 121001
Drivetrain - Clicking Noise From Front Axle
SI B31 01 12
Front Axle
October 2012
Technical Service
SUBJECT
Clicking Noise from Front Axle
MODEL
E70
E71
F01
F02
F04
F07
F10
F12
F13
SITUATION
Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers).
CAUSE
Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle)
PROCEDURE
Confirm the noise is coming from the front wheel bearing area and remove the front wheel bearing. Use repair kit P/N 83 19 2 298 825 to clean up
the mating surfaces of the wheel bearing and the swivel bearing (steering knuckle).
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 14
The repair procedure can be found in ISTA/D: Function structure/05 Non-electrical diagnosis-NED/02 Chassis and suspension/ 01 Interference
noise/ Front axle interference noise - ABL AM3101_00005-Front axle interference noises.
PARTS INFORMATION
WARRANTY INFORMATION
Covered under the terms of the BMW New Vehicle/SAV Limited Warranty.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 840212 Date: 121001
Telematics(R) - CDMA Telematics Control Unit Replacement
SI B84 02 12
Communication Systems
October 2012
Technical Service
This Service Information bulletin supersedes SI B84 02 12 dated May 2012.
[NEW] designates changes to this revision
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 15
SUBJECT
CDMA Telematics Control Unit (TCU) Replacement Procedure
MODEL
All equipped with a CDMA TCU and BMW Assist (option 639) or Premium Package (ZPP)
Refer to the chart above to verify that a CDMA TCU is installed in the vehicle being repaired. Confirm the model and the production date.
INFORMATION
All CDMA (Code Division Multiple Access) replacement units from parts are deactivated and must be activated before handing over the vehicle to
the customer. This is not related to the customers BMW Assist account status being active. In order for BMW Assist to work properly, the
replacement procedure outlined below must be carried out.
PROCEDURE
1. [NEW] Verify the account status by calling 1-888-333-6118, option 4.
^ If the account is still active, proceed to step 2.
^ If the account has expired, contact the customer and advise him/her of his/her Assist account status. If he/she would like to reenroll in
BMW Assist Services, a new ESA agreement must be completed. Also, refer to SI B84 22 05 to reactivate the TCU.
2. [NEW] Prior to the technician receiving the replacement CDMA TCU, he must verify the following:
^ The Parts Manager has already activated the replacement CDMA TCU via DCSnet as per SI B84 03 11.
^ The new MIN (Mobile Identification Number) and MDN (Mobile Directory Number) are provided to him by the Parts Manager.
Note:
After entering the ESN number, it may take approximately 30 minutes for the new MIN and MDN numbers to be displayed in DCSnet.
3. [NEW] Install, program, and code the replacement TCU using ISTA/P.
4. [NEW] The new MIN and MDN numbers must be written into the TCU as follows:
^ Select "Activities / Service function / Body / Telecommunications / TCU Telematics control unit / Re-enabling BMW Assist / Start
Search."
^ Perform test plan "S8400_00016 - Re-enabling BMW Assist TCU 1.5 Most" to write the new MIN and MDN numbers into the
replacement TCU.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 16
5. Refer to SI B84 15 03 to perform the "Initialization of the BMW Assist Services."
6. Perform a test call using the SOS button to verify the system is functioning correctly. Verify that Assist receives both the voice and data
transmission.
WARRANTY INFORMATION
Not applicable 2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 512912 Date: 121001
Interior - Rattle Noise From Front Passenger Side Trim
SI B51 29 12
Body Equipment
October 2012
Technical Service
SUBJECT
Rattling Noise from the Front Passenger Side Trim
MODEL
F01
F02
F04
Produced from August 2008 to July 2012
SITUATION
A rattling or clattering noise may be heard from the front passengers side footwell area when driving on rough roads.
CAUSE
The front passengers footwell trim makes contact with the side cover of the instrument panel.
PROCEDURE
Confirm the rattling noise is coming from the footwell trim near the glove compartment bottom.
1. The area of concern is where the plastic pieces of the footwell trim make contact with the lower instrument panel trim.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 17
2. Refer to ISTA Repair Instruction 51 45 1950, "Remove and refit or replace the lower right hand trim for the instrument panel."
3. Apply a felt strip (10 x 35 x 2 mm) to the lower instrument panel trim, as shown in yellow.
Note:
Make sure the felt is not visible to the customer, after the trim is reassembled.
4. When reinstalling the trim, check the gap between the glove compartment and footwell trim. If the gap is larger than 2 mm, proceed to the next
step.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 18
5. Modify the footwell trim reinforcing rib (as shown) by shaving the plastic rib down far enough to achieve the proper trim gap. Use a sharp
knife to shorten the height of the rib, to allow the footwell trim to fit higher and reduce the gap. Reinstall the modified footwell trim panel and
check for proper fitment.
PARTS INFORMATION
WARRANTY INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 651112 Date: 120901
Audio Sys- Stored FM Stations Intermittently Default To FM 87.7
SI B65 11 12
Audio, Navigation, Monitors, Alarms, SRS
September 2012
Technical Service
SUBJECT
Intermittently Stored FM Radio Stations Default to FM 87.7
MODEL
E82
E82E
E88
E89
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 19
E90
E91
E92
E93
With:
^ Option 663 (Radio BMW Professional, RAD2+)
or
^ Option 609 (Navigation System Professional, CIC)
E60
E61
E63
E64
E70
E71
E72
E84
F01
F02
F04
F06
F07
F10
F12
F13
F25
F30
With option 609 (Navigation System Professional, CIC)
SITUATION
Intermittently, the stored FM radio stations default to FM 87.7 after vehicle start-up. Normal operation is restored after the vehicle has entered sleep
mode (approx. 16 minutes after Terminal R off).
CAUSE
The radio part of the head unit is in default mode.
CORRECTION
Do not replace parts!
Reproduce the complaint.
Perform the procedure outlined below with all remote control keys assigned to the vehicle (including the customers spare keys).
PROCEDURE
Procedure 1 - Perform this procedure with each assigned remote control key:
1. Unlock - Lock - Unlock the vehicle with the remote control key.
2. Check the stored FM radio stations for each remote control key.
3. If there are no FM radio stations stored for one or more of the remote control keys, store some FM radio stations for each remote control key.
4. Let the vehicle enter sleep mode (approx. 16 minutes after Termina R off) to properly store the FM radio stations for each remote control key.
5. Retest the functionality.
Procedure 2 - only if Procedure 1 does not resolve this issue:
1. Submit a PuMA case with the subject "Radio stations default to FM87.7."
2. Include the answers on the following questions in the PuMA case:
^ Are relevant faults stored?
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 20
^ What is the battery voltage before and while starting the vehicle?
^ Are external components connected?
^ What are the weather conditions when it happens (cold/hot)?
Note:
When the ISTA system message displays: Battery voltage only "XX.XX" V. Please connect charger Please note the displayed battery
voltage reading in the repair order comments section.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 21
WARRANTY INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 840311 Date: 120901
BMW ASSIST(R) - Combox Repl. Part Activation via DCSnet
SI B84 03 11
Communication Systems
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 22
September 2012
Technical Service
This Service Information bulletin supersedes SI B84 03 11 dated September 2011.
[NEW] designates changes to this revision
SUBJECT
[NEW] Telematics Device Spares Replacement Part Activation via DCSnet for BMW Assist
MODEL
[NEW] All vehicles equipped with BMW Assist (639 or 6NL)
[NEW] INFORMATION
The following changes have taken place:
^ Introduction of the Peiker Acoustics TCB (Telematics Control Board) as the successor to the current Combox. The TCB is available in all 5 and 7
Series vehicles beginning with July 2012 production.
^ The application name has been changed from "Combox Activation" to "Telematics Device Spares Activation."
^ All Telematics control unit spares, including CDMA, can now be activated by Part managers via the DCSnet application. Service technicians no
longer need to contact the Telematics Analyst with activation requests. New MIN and MDN numbers needed for programming into CDMA units
will be made available in the Telematics Device Spares Activation application after the Parts managers have completed the activation process.
These numbers will be provided to the Service Technician by the Parts manager following activation.
[NEW] PROCEDURE
Please refer to the attachment for the updated instructions on Telematics control unit replacement parts activation via DCSnet.
NOTE:
As was the case in the original procedure, Telematics control unit replacement parts activation is still intended to be performed by Parts managers
only.
All Telematics control unit spares are to be activated by the Parts manager before release to the technician for installation in the vehicle.
[NEW] WARRANTY INFORMATION
Not applicable.
ATTACHMENTS
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 23
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 24
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 25
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 26
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 27
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 28
B840311_Replacement_Telematics_Device_Spares_Activation.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 652109 Date: 120901
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 29
Audio System - CD Artist/Song Titles Not Displayed
SI B65 21 09
Audio, Navigation, Monitors, Alarms, SRS
September 2012
Technical Service
This Service Information bulletin supersedes SI B65 21 09 dated May 2012.
[NEW] designates changes to this revision
SUBJECT
Artist and Song Title Are Not Displayed - Gracenote Data Not Up-To-Date
MODEL
[NEW] All with option 609 (Navigation System Professional, CIC or HU-H)
SITUATION
When playing certain audio compact discs (CDs), the artist and song title information is not displayed.
CAUSE
[NEW] The Gracenote(R) music track database installed on the hard disk drive of the Car Information Computer (CIC) or Headunit-High (HU-H) is
not up-to-date.
INFORMATION
[NEW] The CIC and HU-H are equipped with special software provided by Gracenote(R) for the purpose of displaying music track data (artist and
song title) when playing audio CDs.
[NEW] The Gracenote(R) data installed in the CIC and HU-H when the vehicle is produced is the latest available version at that time, and like
Navigation map data, becomes outdated over a period of time.
BMW is not responsible for keeping the vehicle Gracenote(R) database up to date.
However, BMW is making available updated Gracenote(R) data for those dealers and customers wanting the latest data installed in their vehicles.
What is Gracenote(R) in general?
Gracenote(R) is a company that maintains and licenses a database containing information about the contents of audio CDs. It provides software and
metadata to businesses that enable its customers to manage and search digital media. Gracenote provides its media management technology and
global media database of digital entertainment information to the mobile, automobile, portable, home and PC markets.
This music track database provided by Gracenote(R) uses TOC (Table of Content) as the identification pattern. This means complete albums on
digital audio CDs are identified based on the number of tracks and the track length. The corresponding data (track, artist, etc.) are then
correspondingly assigned in the music search database.
For more detailed information, refer to www.gracenote.com.
PROCEDURE
Refer to Attachment A for the procedure to install the Gracenote(R) database Update CD.
[NEW] Refer to Attachment B for the procedure to install the Gracenote(R) database Update CD onto the Hard Disc Drive (HDD) of an HU-H.
PARTS INFORMATION
WARRANTY INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 30
Updating the vehicles Gracenote(R) database to the current version is not covered under BMWs limited warranties.
ATTACHMENTS
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 31
attachment B652109_Attachment_A.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 32
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 33
attachment B652109_Attachment_B.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 660512 Date: 120901
Collision Avoidance - Check Control Mssg. 'Front Camera Failed'
SI B66 05 12
Distance Systems, Cruise Control, Remote Control
September 2012
Technical Service
SUBJECT
KAFAS: CCM Stating "Front Camera Failed"
MODEL
F01
F02
F06
F07
F10
F12
F13
F30
Vehicles affected:
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 34
^ With option 5AD Lane Departure Warning (LDW)
and/or
^ 8TH Speed Limit Information (SLI)
^ Production date to August 1, 2012
SITUATION
A check control message (CCM) stating that the "KAFAS (Camera Assisted Driver Assistance System): Front camera failed" is displayed on the
Central Information Display (CID).
Fault code 0x800ABD is stored in memory in the KAFAS.
CAUSE
A software error in the KAFAS control unit
PROCEDURE
1. Perform a vehicle test using ISTA and complete all test plans linked to the fault code 0x800ABD.
Note:
When the ISTA system message displays: Battery voltage only "XX.XX" V. Please connect charger. Please note the displayed battery
voltage reading in the repair order comments section.
2. Retest the functionality. If the issue is resolved after performing step 1 above, then no further diagnostic steps are required.
3. If the issue is not resolved after completion of step 1 above, proceed as follows:
a. For vehicles produced to January 4, 2012, the KAFAS control unit must be replaced and the vehicle programmed and coded with
ISTA/P 2.47.5 or higher.
b. For vehicles produced from January 4, 2012, do not replace the KAFAS control unit. Only program and code the vehicle with ISTA/P
2.47.5 or higher.
NOTE:
ISTA/P 2.47.5 is scheduled for release in September 2012.
4. Retest the KAFAS functionality
PARTS INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 35
WARRANTY INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 610212 Date: 120801
Computer/Controls - 'Electronic Malfunction' Displayed
SI B61 02 12
General Electrical Systems
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 36
August 2012
Technical Service
This Service Information bulletin supersedes SI B61 02 12 dated January 2012.
SUBJECT
Check Control Message "Electronic Malfunction" Is Displayed Along with Various Electrical Functions Inoperative
MODEL
[NEW]
E70
E71
E72
E82 (Excluding the ActiveE/eDrive1-E82E)
E88
E90
E91
E92
E93
F01
F02
F04
F07
F10
F12
F13
F25
Vehicles produced from September 2009 to July 2012
SITUATION
Various check control messages are displayed, including "Electronic Malfunction" in the instrument cluster and CID (Central Information Display).
One or more of the following functional faults may also be present:
^ ISTA (Integrated Service Technical Application) diagnosis unable to communicate with the vehicle
^ Windshield wipers inoperative or in emergency operation (unable to turn off)
^ Tailgate cannot be opened
^ Central locking system not working
^ Rear power windows are inoperative
CAUSE
JBE (Junction Box Electronics) software error
PROCEDURE
Do not replace any parts.
1. Perform a vehicle test using the latest ISTA (Integrated Service Technical Application) diagnostic software.
Note: When the ISTA system message displays:
"Battery voltage only "XX.XX" V. Please connect charger."
Please note the displayed battery voltage reading in the repair order comments section.
2. If ISTA is able to communicate with the vehicle, complete all relevant test plans related to the fault symptoms.
3. If ISTA will not communicate with the vehicle and the battery is accessible, perform a battery reset for approximately 30 minutes.
4. If ISTA will not communicate with the vehicle and the battery is not accessible in the trunk or cargo area, disconnect the JBE for
approximately 30 minutes.
Refer to ISTA Repair Instructions "Removing and installing or replacing junction box electronics".
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 37
5. After the battery reset (Step 3) or the JBE remove and reinstall procedure (Step 4), check the operation of all functions that were inoperable
and repeat Steps 1 and 2 as necessary.
6. [NEW] Program the vehicle using ISTA/P (Integrated Service Technical Application, programming) 2.47.2 or later.
[NEW] Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software.
[NEW] For information on programming and coding with ISTA/P, refer to CenterNet / Aftersales Portal / Service / Workshop Technology /
Vehicle Programming.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 38
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 39
[NEW] WARRANTY INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 612212 Date: 120701
Electrical - 90AH Absorbed Glass Matt Battery Replacement
SI B61 22 12
General Electrical Systems
July 2012
Technical Service
SUBJECT
Replacement Procedure for 90AH Absorbed Glass Matt Battery
MODEL
All
SITUATION
Since December 2011, the 90AH Absorbed Glass Matt (AGM) battery is no longer available as a replacement part.
The replacement battery is now a 92AH AGM battery.
ISTA/P (Integrated Service Technical Application, Programming) does not contain a conversion for the 92AH AGM battery.
INFORMATION
The 92AH AGM battery is now locally sourced through Exide.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 40
PROCEDURE
1. Install the new 92AH AGM battery as per ISTA Repair Instructions "61 20."
2. Perform the "Register battery change" test plan using ISTA. The test plan can be accessed via the following path: "Activities / Service function
/ 03 Body / power supply / Battery."
Note:
A vehicle test is not required in order to perform this test plan.
3. Once the test plan is started, select the option "1 Enter battery replacement: same capacity." Complete the plan to the end.
4. Clear all faults and reset the date and time.
5. The battery replacement is finished. A conversion using ISTA/P is not needed.
PARTS INFORMATION
WARRANTY INFORMATION
Not applicable. 2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 650912 Date: 120701
CIC(R) - Replacement Part Has Permanent Fault Code Stored
SI B65 09 12
Technical Service
July 2012
Audio, Navigation, Monitors, Alarms, SRS
SUBJECT
CIC: Replacement Part Has a Permanent Fault Code Stored for SDARS
MODEL
All from 09/2008 to 08/2009 with:
^ Option 609 (Navigation System Professional, CIC)
and
^ Option 655 (SDARS Satellite Tuner)
SITUATION
When replacing a Car Information Computer (CIC) with a new-style CIC head unit which has an integrated satellite tuner (SDARS Inbox; additional
connector [pink] in the back), a fault code can occur.
^ Fault code "C5AE - CIC connection head unit to SDARS antenna foot: open circuit - fault currently present" is stored permanently.
NOTE:
The affected vehicles are equipped with an external satellite tuner (SDARS Exbox). The pink connector on the back of the replacement CIC head
unit is not used to connect the satellite antenna!
CAUSE
The fault code is set incorrectly by the CIC head unit.
INFORMATION
After installation of the replacement CIC head unit, start an ISTA/P session and follow the ISTA/P instructions to finish programming and coding.
NOTE:
Fault Code "C5AE - CIC connection head unit to SDARS antenna foot: open circuit - fault currently present" can be ignored.
As soon as an improvement is available, this Service Information will be updated.
WARRANTY INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 41
Not applicable.
Disclaimer2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 090509 Date: 120601
CCC(R) - Enabling Code Info.
SI B09 05 09
Programming/Coding Explanations
June 2012
Technical Service
This Service Information bulletin supersedes SI B09 05 09 dated March 2012.
[NEW] designates changes to this revision
SUBJECT
Enabling Code Information
MODEL
All
INFORMATION
When ISTA/P requests an Enabling Code during a programming session, only an Application ID and Upgrade Index are shown. The [NEW]
attached cross-reference will help identify which enabling code is required:
For further information on the use of enabling codes, refer to SI B09 04 09.
ATTACHMENTS
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 42
FSC Enabling Codes Part Sales
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 512112 Date: 120601
Interior - Rattle Noise From Steering Wheel Trim
SI B51 21 12
Body Equipment
June 2012
Technical Service
SUBJECT
Rattling Noise from the Steering Wheel Trim
MODEL
F01
F02
F07
F10
F12
F13
Vehicles produced from August 2008 to June 2012
SITUATION
A rattling noise may be heard from the steering column trim panels.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 43
CAUSE
The upper and lower section of the steering column trim is not fastened properly.
PROCEDURE
Confirm the location of the rattling by lightly tapping on the upper and lower steering column trim, and then proceed to the next step.
1. Using Repair Instructions 32 31 003, remove the upper section of the steering column trim.
2. With the upper steering trim panel removed, locate the two top screw holes where the screws are missing. This is where the screws will be
installed.
Note:
This picture was taken from the top, looking down to the steering column.
3. Insert the screws though both holes in the securing bracket and align with the lower steering trim to fasten. Torque to 1.8 Nm. Install the upper
trim panel and quality check the repair by lightly tapping on the steering column trim, as before.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 44
PARTS INFORMATION
WARRANTY INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 240412 Date: 120601
A/T - ZF A/T Oil Leaks, Diagnosis, and Repair Information
SI B24 04 12
Automatic Transmission
June 2012
Technical Service
SUBJECT
ZF Automatic Transmission Oil Leaks, Diagnosis and Scope of Repairs
MODEL
All with ZF 5-, 6-, or 8-speed Automatic Transmissions
SITUATION
An oil leak has been found and verified as coming from the vehicles ZF automatic transmission.
PROCEDURE
8HP Transmissions:
^ No 8HP transmission repairs of any kind are to be carried out without prior ZF specialist consultation and approval via a TC PuMA case.
5HP and 6HP Transmissions:
Any leaking external seal may be replaced, refer to the following list of components that can be repaired in the event of an oil leak:
^ Oil pan gasket
^ Radial seals (torque converter, selector shaft, and output seal)
^ Oil pump screw sealing washers
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 45
^ Extension housing O-ring (5HP models only)
^ Electrical connector O-rings or Mechatronic sealing sleeve
^ Screw plugs
^ Cooler line seals
All other ZF automatic transmission repairs for an oil leak are not approved to be performed, regardless if a repair procedure exists for it in ISTA.
The exceptions to this policy are any specific repairs procedures which are published in a Service Information bulletin.
Important!
Under no circumstances should the oil pump assembly ever be removed from any ZF transmission.
Specific questions relating to leak diagnosis and repair can be addressed via a TC PuMA case. The ZF team will provide a recommendation for the
proper approved repair.
If an oil leak repair is carried out and the ZF transmission is subsequently still leaking, a TC PuMA case submission is strongly encouraged.
PARTS INFORMATION
The EPC part description "supplement" information for ZF transmissions will contain the letters "HP" and end with the letter "Z." For example:
GA6HP26Z.
WARRANTY INFORMATION
Approved ZF Transmission Repairs
Approved ZF transmission repairs, as described above, are covered under the terms of the BMW New Vehicle/SAV Limited Warranty or the BMW
Certified Pre-Owned Program.
Non-Approved ZF Transmission Repairs
Claims for non-approved ZF transmission repairs, including consequential repairs, will not be accepted. 2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 610109
Date: 120601
Wipers/Washers - Windshield Washer Malfunctions
SI B61 01 09
General Electrical Systems
June 2012
Technical Service
This Service Information bulletin supersedes SI B61 01 09 dated March 2009.
SUBJECT
[NEW] Windshield Washer Malfunctions
MODEL
All
[NEW] INFORMATION
The washer fluid mixture ratio is regulated by the U.S. EPA and many individual states; do not exceed the allowable washer fluid "dilution/ratio
limits" that apply. Follow the usage instructions on the washer fluid container. Only use BMWs Windshield Washer Concentrate or the equivalent.
[NEW] SITUATION
The windshield washer jets spray a very low volume of fluid or no fluid at all.
[NEW] CAUSE
Situation 1
A buildup of excess manufacturing-related materials on the windshield washer pump strainer. This primarily occurs on lower mileage vehicles.
Situation 2
A buildup of an organic "algae-like" substance on the windshield washer pump strainer. The algae-like substance is typically caused by using only
water in the washer fluid tank.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 46
^ The customer must be instructed to only fill the windshield washer fluid tank with the appropriate "mixture" of Windshield Washer Concentrate
and water."
Situation 3
The windshield washer pump strainer is damaged because of using the "incorrect type" of cleaning fluid or one which contains an excessive and
incorrect amount of washer fluid concentrate.
Note:
Attempting to use the windshield washers when the washer fluid reservoir is empty or when the strainer is clogged will damage the washer pump.
[NEW] PROCEDURE
1. Remove the washer fluid pump per ISTA Repair Instructions 61 71 100 and inspect the strainer.
2. Any remaining fluid in the washer fluid reservoir must be drained and properly discarded. Clean the reservoir tank as necessary.
3. Replace the strainer, which is installed on the intake side of the pump, as required.
4. Do not replace the washer pump, reservoir tank or windshield nozzles, provided they are still functioning properly.
5. Refill the washer fluid reservoir with the allowable ratio of approved BMW Windshield Washer Concentrate and water.
[NEW] PARTS INFORMATION
[NEW] WARRANTY INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 511412 Date: 120601
Interior - Rattling Noise Near Driver's Side Footwell
SI B51 14 12
Body Equipment
June 2012
Technical Service
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 47
This Service Information bulletin supersedes SI B51 14 12 dated April 2012.
[NEW] designates changes to this revision
SUBJECT
Instrument Panel Makes a Rattling Noise from the Driver's Side
MODEL
F01, F02 (7 Series)
F04 (ActiveHybrid 7)
[NEW] Vehicles produced from August 2008 to June 2012
SITUATION
A rattling noise can be heard from the lower part of the instrument panel, near the drivers side footwell. The rattling noise occurs when driving on
rough roads.
CAUSE
The lower instrument trim panel has too much clearance.
PROCEDURE
Confirm the noise is coming from lower pedal trim of the instrument panel. Lightly tap the lower trim to reproduce the noise. If the noise is heard,
proceed to the next step.
1. Remove the drivers side pedal assembly trim, using the Repair Instructions 51 45 184.
2. With the trim panel removed, place the trim on a clean work surface. The area to be modified is shown by the red box.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 48
3. Apply a self-adhesive felt strip, measuring 20x60x0.8 mm, to the trim area shown in the yellow box.
4. Locate the plastic tab to the right side of the felt strip that was just applied.
5. Use a proper tool, and cut off the plastic corner tab along the yellow line. Reinstall the trim and confirm the noise is gone. Lightly tap in the
same area to confirm the noise is gone.
PARTS INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 49
WARRANTY INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 840312 Date: 120601
Bluetooth(R) - iPhone(R) Is Not Displayed In Paired List
SI B84 03 12
Communication Systems
June 2012
Technical Service
SUBJECT
Bluetooth: iPhone Is Not Displayed in the List of Paired Devices
MODEL
All equipped with one or more of the following options:
- 6VC (Combox controller)
- 639 (USA/CND mobile phone complete equipment)
- 644 (Mobile phone equipment with Bluetooth interface)
- 6NH (Hands-free equipment with USB interface)
- 6NK (Extended Bluetooth and USB device connection)
- 6NL (Mobile phone equipment with Bluetooth and USB device connection including BMW Assist)
SITUATION
When an Apple iPhone is being paired or reconnected to the vehicle, the following issues may occur:
^ The iPhone shows "connected" and the message "Telephone is connected" may or may not be displayed in the CID.
^ When in the phonebook menu, the message "Transferring data" is displayed constantly in the CID and the pairing process does not complete.
Even though the pairing process is not completed, an incoming call can still be answered using the iDrive or MFL buttons and the conversation can
be carried out via the vehicles Bluetooth (hands-free) system with no interaction with the iPhone.
CAUSE
^ The iPhone was named using an emoticon (emoji) character, such as a smiley face.
^ Some or all of the contacts in the iPhone are stored using emoticons (emoji) characters, such as a smiley face.
PROCEDURE
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 50
Do not replace any parts and do not program the vehicle. This will not resolve the issue.
IMPORTANT:
The customers phone is needed.
1. Check the name of the phone for emoticons as follows:
^ Settings/General/About/Name
^ Delete all emoticons from the phones name.
^ Rename the phone using only alphanumeric characters, i.e., letters and numbers.
2. Check and delete all emoticons from the list of contacts as needed.
IMPORTANT:
Do not restart the pairing process. Allow the phone to complete the previous pairing process.
The phone is now displayed in the list of paired devices and the Bluetooth/telephone system now functions as designed.
WARRANTY INFORMATION
Not applicable. 2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 511212 Date: 120601
Interior - Instrument Panel Rattle Noise From Passenger Side
SI B51 12 12
Body Equipment
June 2012
Technical Service
This Service Information bulletin supersedes SI B51 12 12 dated April 2012.
[NEW] designates changes to this revision
SUBJECT
Instrument Panel Makes a Rattling Noise from the Passenger Side
MODEL
F01, F02 (7 Series)
F07 (5 Series Gran Turismo)
F10 (5 Series)
F12 (6 Series Convertible)
F13 (6 Series Coupe)
[NEW] Vehicles produced from August 2008 to June 2012
SITUATION
A rattling noise can be heard from the lower part of the instrument panel, near the passenger side footwell. The rattling noise occurs when driving on
rough roads.
CAUSE
The two holder clips on the front passenger footwell trim panel have too much clearance between the holder clips and the bulkhead mount.
PROCEDURE
Confirm the noise is coming from the passenger side footwell trim by lightly tapping the footwell trim to reproduce the noise. If the noise is heard,
proceed to the next step.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 51
1. Remove the instrument panel footwell trim on the passenger side using the Repair Instructions 51 45 195.
2. With the trim panel removed, place the trim on a clean work surface. Locate the two clip areas to be modified.
3. Apply a self-adhesive felt strip, measuring 70x30x0.8 mm, to the left inner trim clip area shown in yellow.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 52
4.AApply another self-adhesive felt strip, measuring 70x30x0.8 mm, to the right inner trim clip.
5. Reinstall the footwell trim panel and confirm the noise is gone by lightly tapping on the trim.
PARTS INFORMATION
WARRANTY INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 510912 Date: 120601
Interior - Driver Side Instrument Panel Creak Or Crack Noise
SI B51 09 12
Body Equipment
June 2012
Technical Service
SUBJECT
The Driver's Side Instrument Panel Creaks
MODEL
F01, F02 (7 Series)
From start of production to May 14, 2012
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 53
SITUATION
When telescoped, the steering wheel in and out electrically, a creaking or cracking noise may be heard from the steering column.
CAUSE
The lower steering column trim panel and the drivers side lower footwell trim panel are rubbing against each other, creating the noise.
PROCEDURE
1. Follow Repair Instructions 32 31 003 to remove the upper section of the steering column trim panel.
2. Then follow Repair Instructions 32 31 003 to remove the lower section of the steering column trim panel.
3. With the lower steering column trim panel removed, locate the two lower corner ends of the trim panel that make contact with the lower
footwell trim panel. Apply Universal protecting spray to these two areas.
4. Reassemble the removed parts.
5. Perform a quality check of the repair by operating the power telescoping function of the steering wheel to ensure the noise has been
eliminated.
PARTS INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 54
WARRANTY INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 650807 Date: 120601
Audio System - Information On USB Audio Interface
SI B65 08 07
Audio, Navigation, Monitors, Alarms, SRS
June 2012
Technical Service
This Service Information bulletin supersedes SI 65 08 07 dated June 2009.
[NEW] designates changes to this revision
SUBJECT
USB Audio Interface
MODEL
[NEW] All vehicles with
^ Option 6FL (USB Audio Interface)
Or
^ Option 6NL (Connection Bluetooth + USB devices incl.)
INFORMATION
The USB Audio interface is only available as a factory-installed option and cannot be retrofitted.
The USB Audio Interface allows the connection of compatible MP3 players, such as an Apple iPod (Generation4 or higher), to the vehicle and
operates it through the vehicles audio controls.
In addition to MP3 players, audio files on USB sticks can also be played through the USB audio interface.
Only audio files can be played. Accessing other files such as videos is not possible.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 55
The USB audio interface currently supports the following compressed formats:
^ MP3 (mp3)
^ AAC (aac, m4a, m4b)
^ WAV/PCM (wav)
^ WMA (wma, asf)
^ Playlists in M3U format
NOTE:
WAV files are not supported in playlists.
It is possible to access all stored audio data directly through a playlist, as well as searching for genre, artist, album or title. However, the sorting and
displaying of audio files in the vehicle can only be carried out correctly if all the data stored on the MP3 player (e.g., ID3 tags) contains only Roman
characters. Playlists must contain absolute path indications if the audio file is not located in the same directory as the playlist itself.
Storage of the device and first installation
Observe all operating and storage instructions for the device if the iPod, MP3 player or USB stick is stored in the vehicle. It is recommended not to
store iPods, MP3 players or USB sticks in the vehicle for any length of time, since extreme environmental conditions (temperature, humidity) may
cause damage to the device.
Upon initial connection of an iPod, MP3 player or USB stick containing large amounts of data, audio files can be only accessed through the
directory structure of the device. The search by genre, artist, album or title only becomes available after the corresponding file information has been
transferred to the vehicle. The performance of an iPod, MP3 player or USB stick in the vehicle (such as duration of synchronization or operation
speed) depends on the storage capacity and technology of the device, as well as the number and the format of stored audio files. For example, the
synchronization of a USB stick with 8 GB of flash storage can take up to 10 minutes; longer synchronization times could be due to device specific
characteristics. During this time, music titles can be selected through indexes and file names.
Should the interaction of an iPod, MP3 player or USB stick with the USB Audio Interface not function correctly, it may also be due to defective or
unsupported encoding of audio files (e.g., bit rates bigger than 256 kbit/s).
For questions, please contact your local customer service directly or via email at: customer.service@bmw.com.
Compatible devices
Due to the variety of MP3 players and USB sticks and their technical differences, faultless operation with the USB audio interface cannot be
guaranteed for all devices.
For a list of compatible and/or recommended USB devices, please refer to the BMW USA website:
www.bmw.com/com/en/owners/navigation/audio/usb_audio.html.
For more detailed information on how to operate the connected audio device (iPod, MP3 or USB device) through the vehicle audio system, refer to
the Owners Manual.
The message "Incompatible Device" indicates the usage of an incompatible type of device.
IMPORTANT:
The playing of audio files from mobile phones equipped with a USB interface through the USB audio interface is not recommended. The receiving
or placing of phone calls cannot be guaranteed, because some mobile phone models exclude Bluetooth functionality in conjunction with a USB
connection.
NOTE:
Charging the device through the cigar lighter should be avoided because of possible audio distortions caused by the cigar lighter.
Apple iPod devices
Identifying iPod models:
docs.info.apple.com/article.html?artnum=61688
^ iPod shuffle (with flash storage).
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 56
NOTE:
Can only be connected and used as "USB Mass Storage Class" devices along with a USB cable, if the File Allocation Table (FAT) format is
used.
^ Details for using the iPod as a "storage drive" can be found online: docs.info.apple.com/article.html?artnum=61131
^ Information on how to detect the software version of an iPod is available online: docs.info.apple.com/article.html?artnum=60984
NOTE:
When the iPod is connected to iTunes through a PC, iTunes is capable of automatically updating the iPod software. This could adversely affect the
interaction of the iPod with the USB audio interface.
[NEW] Vehicles without option 6NL (Connection Bluetooth + USB devices incl.):
Apple iPod devices must be connected to the vehicle through the adapter cable provided (Y cable from 30-pin-connector to USB and AUX-In).
It enables quick access to the iPods audio files and also charges the iPod while connected to the vehicle via the USB connector. In addition,
copy-protected music files can also be played.
IMPORTANT:
If the provided adapter cable for the Apple iPod is not used, iPod devices can only be used as a "storage drive" with the FAT format; the operation
of iPod devices under MacOS is also not possible.
Refer to the Aftersales Business Development & Marketing BMW Dealer Bulletin 65 04 07. See Attachment A.
[NEW] Vehicles with option 6NL (Connection Bluetooth + USB devices incl.):
[NEW] The Apple USB cable must be used (white USB cable which comes with the Apple device).
iPod devices can be disconnected from the vehicle at any time. Only the audio content of videos can be played.
MP3 devices
MP3 players can be connected to the vehicle through an aftermarket USB cable.
These devices will then also be charged through the USB connection.
IMPORTANT:
Copy-protected music files are not supported for these devices.
Devices with "Media Transfer Protocol (MTB)" cannot be used with the USB audio interface.
This applies especially to devices with the "PlaysForSure" logo. To convert the device into "USB Mass Storage Class" mode, refer to the owners
manual of the MP3 player.
The MP3 player needs to be formatted with the FAT file system. Only the files of the first partition will be displayed.
NOTE:
During synchronization of an MP3 player with a PC, the software of the MP3 player could be automatically updated.
This could adversely affect the compatibility of the MP3 player with the USB audio interface.
USB devices
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 57
USB sticks can be connected directly to the USB Audio Interface.
NOTE:
On 1 Series, 3 Series and Z4 vehicles only, an adapter cable has to be used when connecting a USB stick to the USB Audio Interface to prevent
damage to the USB stick when closing the armrest. This adapter cable is no longer provided by the factory in these vehicles from May 2009 on. On a
customer request basis, it can be ordered through parts (P/N 84 10 9 143 446).
These devices will then also be charged through the USB connection.
IMPORTANT:
Copy-protected music files are not supported for these devices.
USB hard disks and USB hubs and/or card reader with several inputs cannot be used with the USB Audio Interface.
IMPORTANT:
The use of USB sticks with an integrated hard disk is not recommended, since tests have shown that their audio quality may not be acceptable.
USB sticks need to be formatted with the FAT format. Only the files of the first partition will be displayed.
Due to the variety of USB sticks on the market and their technical differences, faultless operation in the vehicle can only be ensured through testing
the product in the vehicle.
ATTACHMENT
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 58
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 59
Attachment A
Troubleshooting/Concept Related Behaviors
TROUBLESHOOTING
Technical limitations of the USB audio interface
1. The connected USB device is not recognized and cannot be selected as an entertainment source. This is with the USB device connected at
vehicle start-up, or if the USB device is connected with the ignition on (KL15):
^ Not all USB devices are compatible with option 6FL or option 6NL. Please refer to the latest list of compatible and/or recommended USB
devices. www.bmw.com/com/en/owners/navigation/audio/usb_audio.html
^ For diagnosis of the USB audio interface connection, please refer to SI B65 07 08.
2. A track cannot be played and/or is skipping:
^ The file has an invalid format (not mp3, wma or aac), is corrupt, or protected by Digital Rights Management (DRM).
3. Playlists, genres, artists, albums and tracks on USB devices are not displayed:
^ Only Roman text characters are supported. Other character sets (Greek, Japanese, etc.) cannot be displayed.
4. Time period differs for playlists, genres, artists, albums and tracks on USB devices are displayed:
^ The time period for playlists, genres, artists, albums and tracks on USB devices to be displayed depends upon the number of audio files on
the final device. In the case of a device with 80GB storage and 15,000 audio files, for example, this could take several hours.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 60
5. The iPod cant be fully operated through the vehicle audio system (affects only option 6FL):
^ For use of an Apple iPod, it is recommended to use the "Adapter cable for Apple iPod" (Y-cable). If the Apple iPod is connected using the
USB connector cable supplied with the iPod, the iPod is activated as a USB MSC device. This is only possible if the iPod has been
configured accordingly, using iTunes, and formatted using an FAT file system (Windows systems only, not Mac). In addition, no access to
the playlists is possible in this operating mode and the DRM-protected audio files cannot be played.
6. Distortions through the audio system when the device is connected to the cigar lighter for charging:
^ There are malfunctions and audio interference, if a device is connected to both the USB connector and the 12V socket. Depending on the
model, the USB devices may be supplied with power by the USB connector itself. This means that no additional power connection is
required, nor is one recommended.
7. USB hard drive is not working correctly:
^ Trouble-free operation of USB hard drives cannot be guaranteed. The power supply of the USB is not sufficient for most hard drives.
Audio interference may also occur. The use of hard drives is neither supported nor recommended.
8. iPod 3rd Generation is not working:
^ iPods of the 3rd generation are not supported.
9. With the CCC head unit, the browsing history is not stored. For example, if the list of artists is browsed and an artist is selected, the cursor will
appear at the beginning when returning to the artists list.
^ Normal operation.
10. There are malfunctions if a mobile phone is connected to the USB Audio Interface and paired with the Bluetooth hands-free system:
^ Some mobile phones deactivate Bluetooth if connected to USB.
Concept related behaviors
1. Intermittent inability to select and/or activate categories such as playlists, genres, artists, albums, and tracks after starting the vehicle with the
USB device already connected. This occurs if very few audio files (less than 70) are stored on the USB device:
^ Disconnect and/or reconnect the USB device, or store more audio files.
2. Message "Reading data" is permanently displayed:
^ Make a new selection; disconnect and/or reconnect the device; change the entertainment source and change back again; allow the vehicle
to enter sleep mode.
3. Message "No supported audio files found" is displayed when a playlist is selected:
^ If playlists and audio files are stored in different folders, absolute paths must be used, e.g., /dir1/dir2/track.mp3.
4. Interference is heard instead of an audio track after a vehicle start with a USB stick connected:
^ Select a new track manually, or skip forward or back.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 110811 Date: 120501
Recall 11V-521 - Replace Turbo Auxiliary Coolant Pump
SI B11 08 11
Engine
May 2012
Technical Service
This Service Information bulletin supersedes SI 11 08 11 dated March 2012.
PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER
DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS.
BMW centers must ensure recalls are completed after having been notified by BMW of North America, LLC (BMWNA) that a safety-related defect
or noncompliance exists in any motor vehicle or item of replacement equipment in the center's possession at the time of notification. In BMW NA's
case, this notification would typically be made by the issuance of a recall notification in the form of a Service Information bulletin (SIB) or
transmission of a Dealer Communication System (DCS) recall message.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 61
Under the National Traffic and Motor Vehicle Safety Act of 1966, as amended, if a recall campaign is announced by BMW NA, centers must ensure
that all recalls on new vehicles and new items of replacement equipment are completed BEFORE delivery to the consumer. This means that centers
may not legally deliver new motor vehicles or new items of replacement equipment to consumers with an open recall.
The Safety Act also prohibits centers from selling or leasing the motor vehicle or item of replacement equipment, unless and until the open recall has
been completed BEFORE delivery. This also pertains to vehicles in the Certified Pre-Owned program, and to items of replacement equipment.
Finally, BMW centers should not sell or use parts that have been recalled by BMW NA. Please follow the specific instructions provided by BMW
NA on the return or disposition of the parts.
[NEW] designates changes to this revision
SUBJECT
Recall Campaign 11V-521: Replace the Auxiliary Coolant Pump for Turbocharger
MODEL
F01 and F02 (7 Series) with N63 engine (including Alpina B7/B7L) or N74 engine
F04 (ActiveHybrid 7) with N63 engine
F07 (5 Series Gran Turismo) with N63 engine
F10 (5 Series) with N63 engine
E70, E71 (X5, X6) and E72 (ActiveHybrid X6) with N63 or S63 engine
SITUATION
Moisture ingress into the electronics of the turbocharger auxiliary coolant pump could cause a short circuit. This short circuit may cause the auxiliary
water pump to overheat. In rare cases where overheating occurs, a fire in the engine compartment or in the entire vehicle is possible.
AFFECTED VEHICLES
This Recall Campaign involves all models with the N63, S63 and N74 engines that were produced from November 16, 2007 to February 2, 2011.
In order to determine whether a specific vehicle has had this Recall Campaign completed or is affected by this Recall Campaign, first check the
B-pillar label for code number 604. If code number 604 has been punched out, the campaign has already been performed. If code number 604 has
not been punched out, it will be necessary to utilize the "Service Menu" of DCSnet (Dealer Communication System) or the Key Reader. Based on
the response of the system, either proceed with the corrective action or take no further action.
CORRECTION
Replace the auxiliary water pump for the turbochargers with an improved pump (refer to parts information). Refer to Repair Instruction RA 11 53
000 (5, 6 and 7 Series) or RA 11 53 090 (X5 and X6) for replacement of the pump and proper coolant bleeding procedures.
[NEW] Note:
The E72 (ActiveHybrid X6) is equipped with an additional auxiliary coolant pump for the hybrid electronics systems. The auxiliary water pump for
the turbocharger (1) is located lower on the engine block, close to the crankshaft pulley.
[NEW] The auxiliary water pump for the hybrid electronics (2) is above the mechanical water pump for engine cooling. Do not replace the auxiliary
coolant pump for the hybrid electronics.
This repair procedure involves draining a small quantity of coolant; replenish the drained quantity with new BMW long-term Antifreeze/Coolant
(50/50 mixture). Do not reuse the drained coolant.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 62
Note:
Please refer to the Customer Satisfaction Support section below for additional customer assistance.
PARTS INFORMATION
LABEL INSTRUCTIONS
This Recall Campaign has been assigned code number 604. After the vehicle has been checked and/or corrected, obtain a label (SD 92-403) and:
A. Emboss your BMW center warranty number in the middle of the label (1);
B. Punch out code number 604 (2), printed on the label; and
C. Affix the label to the B-pillar as shown.
If the vehicle already has a label from a previous Service Action/Recall Campaign, affix the new label next to the old one. Do not affix one label on
top of another one, because a number from an underlying label could appear in the punched-out hole of the new label.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 63
WARRANTY INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 64
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 65
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 66
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 650612 Date: 120501
Audio/Battery - Failures Caused By Aftermarket USB Cable
SI B65 06 12
Audio, Navigation, Monitors, Alarms, SRS
May 2012
Technical Service
SUBJECT
Audio and Battery Failures Caused by Aftermarket USB Adapter Cable
MODEL
All vehicles with USB port
SITUATION
Connecting an external device (e.g., MP3/MP4 player, Cell Phone) to the USB port in the vehicle (center console) with an aftermarket USB adapter
cable (supplied with the device or bought as accessory for the device) can cause the following issues:
1. MOST-bus is inoperative.
^ No audio sound at all, including Radio, CD/DVD, Phone, PDC, Warning Gong
^ The telephone/BMW Assist is inoperative.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 67
2. The vehicle battery is discharged.
^ High current draw caused by the non-approved aftermarket USB cable
In addition, the following messages can be displayed in the Check Control system:
^ Vehicle battery. Increased battery discharge at standstill
^ PDC failed! No acoustic warning available for Park Distance Control PDC
Note:
Apple devices are not affected when using the correct and approved USB adapter cable (either the original white Apple USB adapter cable
or the Y-cable available through BMW centers), depending on the model and production period of the BMW vehicle.
CAUSE
The Aftermarket USB adapter cable does not conform to the requirements of BMW specifications.
INFORMATION
Do not replace parts and do not perform a repair attempt.
Verify the complaint with the customer-owned USB device and the USB adapter cable.
Explain to the customer that the Aftermarket USB adapter cable is causing this behavior.
Note:
USB hard disc drives, USB hubs and/or card readers with several inputs cannot be connected to the USB port in the vehicle.
For more information on the USB audio interface and BMW approved USB devices, please refer to Service Information B65 08 07.
WARRANTY INFORMATION
Not applicable 2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 640312 Date: 120501
Heating/A/C - Intermittent Knocking Heard Inside Vehicle
SI B64 03 12
Heating and Air Conditioning
May 2012
Technical Service
SUBJECT
Water Valve: Intermittent Knocking Noise Heard Inside the Vehicle
MODEL
F01/F02 (7 Series)
F04 (ActiveHybrid 7)
F07 (5 Series Gran Turismo)
F10 (5 Series)
F12/F13 (6 Series)
Vehicles produced from 8/31/2008
SITUATION
Intermittently, a knocking/pulsating noise can be heard inside the vehicle. The knocking may also be felt in the drivers footwell area.
CAUSE
The opening and closing pulse of the heater water valve is transferred to the body of the vehicle.
PROCEDURE
1. In order to properly diagnose the correct noise, duplicate the issue with the customer.
2. Verify the water valve is the cause of the noise by adjusting the temperature set point on the IHKA (Integrated Heating and Air Conditioning)
control panel. Then listen for the noise during the operation of the water valve. It may take between 5-10 seconds for the water valve to start
regulating the temperature. Change the temperature setting again and listen for the noise during the water valve operation.
3. After confirming that the cause of the noise is indeed the water valve, proceed with replacing the water valve. Refer to ISTA Repair
Instructions "64 11 273 Replace the water valve for the heater."
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 68
NOTE:
Only install the replacement part number listed below under "Parts Information" in this Service Information bulletin.
4. If the water valve is not the cause of the noise issue, continue with standard diagnosis as needed.
PARTS INFORMATION
Note:
Request and invoice the part number specified and listed in this Service Information bulletin. Performing a part number look-up in ETK by VIN or
model will result with the wrong part being invoiced.
WARRANTY INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 610800 Date: 120501
Electrical System - Parasitic Draw Measurement
SI B61 08 00
General Electrical Systems
May 2012
Technical Service
This Service Information bulletin supersedes SI B61 08 00 dated December 2010.
[NEW] designates changes to this revision
SUBJECT
Closed-circuit Current Measurement
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 69
MODEL
All
SITUATION
Increased closed-circuit currents may occur permanently or intermittently and cause the battery to discharge prematurely. The increase in
closed-circuit current may be caused by a faulty control unit, or by the installation of a non-approved accessory.
In a situation where a vehicle has broken down due to a discharged battery, for diagnostic purposes it is important not to disconnect the battery. This
is because a control unit will be reset if the battery is disconnected. Following a reset, the faulty control unit may start functioning correctly again,
making accurate diagnosis impossible.
[NEW] To correctly measure closed-circuit current, the 50-amp clip-on probe (previously used with the MIB) or the 100-amp clip-on probe can now
be used in conjunction with the IMIB (Integrated Measurement Interface Box) to properly diagnosis closed-circuit current problems over an
extended period of time. Connect the amp clip-on probe directly to the IMIB Measurement input 3 (green socket). Refer to SI B04 35 09 for
information about the IMIB.
WARRANTY INFORMATION
Not applicable
Procedure
PROCEDURE
1. [NEW] It is very important that any "Power management" faults stored be diagnosed and corrected, and the "Energy Diagnosis" test plan
carried out before the following procedure is performed. Only perform this procedure if closed-circuit current violations are listed in the "Most
Likely Cause" list.
2. [NEW] Check and test the battery using the BMW Battery Tester. Refer to SI B 04 25 02 for information about the BMW Battery. Refer to SI
B61 02 11 for vehicles equipped with advanced onboard battery diagnostics that do not require the BMW Battery Tester. If necessary,
recharge or replace the battery.
3. If the battery is installed in the trunk, open the trunk and turn the lock to the locked position, using a screwdriver or similar (simulates the
trunk lid being closed). The hood must be closed. If the battery is installed in the engine compartment, open the hood and pull the front lid
contact switch fully up, and lock in this position (workshop position, simulates the front lid being closed). The trunk must be closed.
4. With the exception of the trunk/hood above, all other doors/lids must be closed.
5. In order to simulate normal closed-circuit conditions:
^ Turn the ignition on and activate all electrical consumers, including any accessories. Turn the ignition off. In some cases, a drive cycle
may need to be carried out in order to duplicate a closed-circuit current problem.
^ Open and close the driver's door (simulates somebody getting out).
^ Lock the car, arming the DWA if this is installed.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 70
6. In general, closed-circuit current consistently over 50mA must be investigated. Depending on the vehicle's equipment, closed-circuit current
by vehicle model is approximately as shown above.
7. If the nominal milliamp reading is not achieved after the appropriate time, refer to the attached troubleshooting charts. On 2005 MY vehicles
equipped with BMW ASSIST, there are additional current fluctuations as high as 500ma that last for approximately 2 minutes. The
fluctuations occur every 15 minutes for up to 14 hours after key off. This is considered normal operation of the TCU, and should not be
considered a fault. This also applies to 2005 TCUs that are installed into earlier production vehicles as replacement parts.
^ E60, E63, E64 Closed-Circuit Current Troubleshooting E6x up to 9/05 production
^ E60, E61, E63, E64 Closed-Circuit Troubleshooting E6x from 9/05 production
^ E65, E66 Closed-Circuit Current Troubleshooting up to 3/04 production
^ E65, E66 Closed-Circuit Current Troubleshooting from 3/04 production
^ Normal closed-circuit current values for E65, E70, E60, E61, E63, and E64
CLOSED-CIRCUIT CURRENT MEASUREMENT WITH THE IMIB
Note:
This technique with an IMIB is particularly suitable for extended measurements, and provides a graphical readout of recorded
measurements over time. It is recommended for situations where the use of a multimeter provided insufficient information for problem
diagnosis.
1. The IMIB can be accessed from any ISID within the workshop.
2. Select "Activities".
3. Select "Measuring devices".
4. Select from the "Level 1" column, "Measuring devices", and then "OK".
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 71
5. From the "Connection manager" screen, select the free IMIB and "Set up connection".
6. The "Measures devices" screen opens on the "Multimeter" tab.
7. Select the "Oscilloscope" tab.
8. Highlight the "CH1" tab to activate channel 1.
9. Under channel 1, "Source", scroll with the arrows to select "Clip-on probe 50A".
10. Make sure that clip-on probe is not connected to the battery cable, and acknowledge the pop-up message with "OK".
11. Change the "A/Div" setting to "1A".
12. Under the "Time" selection box, change the "Time/Div" setting based on the number of measurements needed (5 ms to 200 s). The longer
times should be selected when performing the measurement over an extended period.
13. Select "CH 1" under "Cursor" to monitor the actual readings.
14. Select "Record" if performing long term measurements.
15. After performing the measurement, select "Record" again; the display will change to "Compress" and display the recorded data on the 1
screen.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 72
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 73
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 74
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 75
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 76
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 77
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 78
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 79
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 110606 Date: 120501
Engine - Head Bolt Threads Pull Out of Engine Block
SI B11 06 06
Engine
May 2012
Technical Service
This Service Information bulletin supersedes SI B11 06 06 dated June 2006.
[NEW] designates changes to this revision
SUBJECT
Head Bolt Threads Stripping Out of Block During Engine Reassembly
MODEL
[NEW] All with aluminum engine block
[NEW] SITUATION
While performing the torque procedure on the cylinder head during engine reassembly, the head bolt threads strip out of the block. Typically this
occurs during the repair of an engine that has been overheated.
CAUSE
Overheat condition has weakened the structure of the aluminum block assembly in the area of the bolt threads.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 80
[NEW] PROCEDURE
In cases where an engine needs to be disassembled due to an overheating event, the following steps should be taken:
1. Before removing the cylinder head, loosen and retorque each head bolt to ensure thread strength and integrity.
2. If the engine block threads strip (pull out of the engine block) during the retorque, replace the engine block with piston or complete "short"
engine assembly as determined and supported by the repair/replacement cost analysis.
3. If all head bolts achieve correct torque, proceed with cylinder head removal. Once removed, use a straight edge on the block surface, as well
as the cylinder head, to determine if any deviation caused by the overheat is present. If applicable, be aware of any protrusion of the cylinder
liners above the surface of the engine block.
Note:
Some engines and engine blocks require TeileClearing approval before replacement.
[NEW] WARRANTY INFORMATION
For covered repairs where the approved BMW repair instructions allow for the repair or replacement of a part, component, or assembly, a repair
must be performed as long as the cost of repair does not exceed 75 percent of the cost of replacement of the part, component or assembly.
Please see "Repair or Replacement of Parts, Components or Assemblies" in the BMW Warranty Policy and Procedures Manual: Section 5 -
Supplemental Information. 2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 350112 Date: 120401
M/T - Repairs To Clutch Pedal Assembly
SI B35 01 12
Pedals
April 2012
Technical Service
SUBJECT
Repairs to Clutch Pedal Assembly
MODEL
All with manual transmission
INFORMATION
The clutch pedal assembly incorporates a mechanical mechanism to allow for smooth application of the clutch. This mechanism consists of the
following components:
Bracket (1)
Over-center spring (2)
Bracket (3)
The two brackets form a barrel and plunger-type assembly. These brackets should always be replaced as a set whenever replacement is necessary.
PARTS INFORMATION
Refer to ETK.
WARRANTY INFORMATION
For information only 2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 620612 Date: 120401
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 81
Instruments - Maximum Permissible Speedometer Deviations
SI B62 06 12
Instruments
April 2012
Technical Service
This Service Information bulletin replaces SI B62 02 96.
SUBJECT
Maximum Permissible Speedometer Deviations
MODEL
All
SITUATION
The vehicle speed displayed in the instrument cluster displays a speed that is higher than the actual speed.
INFORMATION
Most speedometers have tolerances of approximately +10%. A "speedometer advance" is necessary to compensate for negative tolerances in tire
diameter, electronic controls, tire temperature, tire pressure, vehicle load and other factors.
Vehicle manufacturers usually calibrate speedometers to read high by an amount equal to the average error, to ensure that their speedometers never
indicate a lower speed than the actual speed of the vehicle.
Excessive speedometer deviations can come from several causes, but most commonly are due to nonstandard tire diameter and wheel size.
This SI defines the maximum and permissible speedometer reading tolerance.
The instrument cluster is a sealed unit and cannot be calibrated. Any tampering to the cluster will void the related component or vehicle warranty
coverage that is applicable.
GPS devices are positional speedometers, based on how far the receiver has moved since the last measurement. Its speed calculations are not subject
to the same sources of deviation as the vehicle's speedometer (wheel size, transmission/drive ratios). Instead, the GPS positional accuracy, and
therefore the accuracy of its calculated speed, is dependent on the satellite signal quality at the time.
If you are using a known accurate GPS system as a reference speed, you need to use the formula below to calculate the maximum permitted
speedometer advance, which is 10% of the actual (input) speed plus 2.4 mph.
Example:
Actual speed = 50 mph
50 mph x 10% = 5 mph; 5 mph + 2.4 mph = 7.4 mph
Therefore, the permissible displayed speed is 50 to 57.4 mph.
(Note: The displayed speed must never be less than the actual speed.)
No repairs should be attempted if the speedometer advance is within 10% + 2.4 mph.
Use ISTA ((Integrated Service Technical Application) diagnosis or the instrument cluster self-test to make sure the needle for the speedometer is
moving smoothly.
NOTE:
The amount of speedometer advance has no effect on recording accumulated mileage in the odometer display. The odometer records total mileage
digitally, and does not incorporate any "advance" tolerances.
WARRANTY INFORMATION
Not applicable. 2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 840112 Date: 120401
Cell Phone - iPhone(R) Application (Apps) Stops Working
SI B84 01 12
Communication Systems
April 2012
Technical Service
SUBJECT
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 82
iPhone Application (Apps) Stops Working
MODEL
E82, E88 (1 Series)
E89 (Z4)
E90, E91, E92, E93 (3 Series)
F01, F02 (7 Series)
F04 (Active Hybrid 7 Series)
F06 (6 Series Gran Coupe)
F07 (5 Series Gran Turismo)
F10 (5 Series)
F12, F13 (6 Series)
F25 (X3)
F30 (3 Series)
Vehicles produced with option 6VC (Combox controller) and 6NR (BMW Apps)
SITUATION
After connecting the iPhone to the vehicle, the BMW Connected App stops working. This occurs immediately after the "Home" button has been
pressed or the "Key Lock" has been manually activated on the phone.
CAUSE
iPhone operating software
INFORMATION
Do not replace any parts!
Advise the customer of the following:
1. The BMW Connected App must be started on the iPhone in order to access the BMW Apps via the iDrive.
2. Pressing the "Home" button or activating the "Key Lock" on the iPhone will terminate the App. The App then becomes inaccessible via the
iDrive.
3. The App cannot be started via the iDrive.2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 611712 Date: 120401
Electrical- Wipers, Lights, And Front Power Windows Inoperative
SI B61 17 12
General Electrical Systems
April 2012
Technical Service
SUBJECT
Wipers, Lights and Front Power Windows Are Inoperative
MODEL
F01, F02 (7 Series)
F07 (5 Series Gran Turismo)
F10 (5 Series)
Vehicles produced to March 2012
SITUATION
The wipers, lights and front power windows are inoperative. This situation may start as a sporadic failure and lead to a permanent fault. One or more
of the following faults may be stored:
^ FRM - "800E8D FRM: Terminal 30A, power window regulator failed"
^ FRM - "30000 Power window, drivers door: relay opening, no voltage"
^ FRM - "30018 Power window, drivers door: deactivation of drive due to overvoltage"
^ FRM - "3001E Power window, drivers door: no input voltage at relay"
^ FRM - "800E8B FRM: Terminal 30A connection for lights faulty"
CAUSE
Connector Z1*3B at the (Z1) front power distribution box in the passenger compartment is loose (the 7-pin connector is not fully seated into the
power distribution box).
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 83
PROCEDURE
1. Perform vehicle diagnosis using ISTA (Integrated Service Technical Application). If the faults listed above are stored in the FRM (Footwell
Module), proceed to the next step.
Note:
When the ISTA system message displays: "Battery voltage only "XX.XX" V. Please connect charger," please note the displayed battery
voltage reading in the repair order comments section.
2. Follow and complete test plan "AT6300_FRM3VS - Supply, footwell module (FRM)." The test plan is automatically linked to the stored
faults. The test plan will prompt to check the power supply to the FRM, which is supplied from the power distribution box via connector
Z1*3B.
3. If the voltage measured on the FRM power supply circuits is incorrect based on the test plan nominal values, check the back of the front power
distribution box 7-pin connector Z1*3B to make sure it is properly seated in place, by pushing it in until it locks.
Refer to ISTA Repair Instructions "6113050 Removing and installing/replacing power distribution box in passenger compartment."
4. PuMA feedback has indicated that the connector is not fully seated into the power distribution box.
5. Clear the faults and retest the system.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 84
WARRANTY INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 611512 Date: 120401
Electrical - Updated Battery Registration Procedure
SI B61 15 12
General Electrical Systems
April 2012
Technical Service
SUBJECT
Updated Battery Registration Procedure
MODEL
All
SITUATION
With the release of ISTA (Integrated Service Technical Application) D2.30.6 or later, an updated battery registration test plan has been introduced.
The test plan allows the technician to enter a 12-digit "Data Code Matrix" or 6-digit "Supplier Number" that is easily read off the new battery. This
will allow for tracking of the new battery in the vehicle, which will improve quality control of replacement batteries.
PROCEDURE
In order to obtain the proper numbers required by the test plan, before installing the replacement battery, note the 12-digit "Data Code Matrix" or
6-digit "Supplier Number" from the new battery. These numbers can be found on top of the battery. The next 2 steps will provide examples of the
numbers.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 85
1. The 12-digit "Data Code Matrix" shown in this example is "11B336BE2015" and is a combination of numbers and letters.
Note:
Not all replacement batteries have this code. If this is the case, use the 6-digit code identified in step 2.
2. The 6-digit "Supplier Number" shown in this example is "165902". If this number is entered in the test plan, you also need the numbers
stamped on top of the negative post of the battery, for example, "46 11."
3. After the numbers have been obtained and the battery is installed in the vehicle, start diagnosis using ISTA D2.30.6 or later.
4. Select "Identification / Vehicle selection / Read out vehicle data / Start identification." A vehicle test is not necessary in order to perform
battery registration.
5. Select "Activities / Service function / 03 Body / Power supply / Register battery change / Start search."
6. Select the test plan "AS6120_WECHSEL - Register battery replacement."
7. Once the test plan starts, select "Register battery replacement."
8. The test plan reads out the current battery that is registered in the vehicle. Select the appropriate entry that applies to the replacement battery:
^ "Enter battery replacement: same capacity"
^ "Enter battery replacement: higher/lower capacity"
^ "Enter battery replacement: Change from normal lead-acid battery to AGM battery"
9. The test plan then asks the question, "Is there a data matrix code on the label of the newly installed battery?"
^ Select "Yes" if the 12-digit code displayed in step 1 is present. After yes is selected. proceed to step 10.
^ Select "No" if the 6-digit code displayed in step 2 is present. After no is selected, proceed to step 11.
Note:
Most replacement batteries only have the 6-digit code on the new battery.
10. The test plan prompts to "Enter second line of data matrix code as described (Note! Upper and lower case sensitive)." Enter the 12-digit code
recorded from the new battery in step 1 with no spaces, for example, "11B336BE2015." Select "Next" when finished. The new battery is
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 86
registered in the vehicle and the test plan can be completed. You are finished.
11. This step should only be performed if "No" was selected in step 9. The test plan prompts to "Enter 6-digit supplier number as described."
Enter the 6-digit code recorded from the new battery in step 2, for example, "165902." Select "Next" and proceed to the next step.
12. The test plan prompts to "Enter number of polarity mark without spaces." Enter the 4 digits that were recorded in step 2 from the top of the
negative battery post, for example "4611." Select "Next" when finished. The new battery is registered in the vehicle and the test plan can be
completed. You are finished. 2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 611212 Date: 120401
Body/Electrical - Drone From Front Of Vehicle When Horns Sound
SI B61 12 12
General Electrical Systems
April 2012
Technical Service
SUBJECT
The Horns Create a Droning Noise When in Use
MODEL
F01, F02 (7 Series)
F04 (ActiveHybrid 7)
F07 (Gran Turismo)
F10 (5 Series)
F12, F13 (6 Series)
Vehicles produced to October 7, 2011
SITUATION
When the horns are used, a droning noise can be heard coming from the front of the vehicle.
CAUSE
The horns are riveted to the front bumper support. Faulty riveting creates the droning noise.
PROCEDURE
Complete the following procedures for both horns on the front bumper supports.
1. In order to gain access to both horns, refer to ISTA Repair Instructions:
"61 33 050 Removing and installing/replacing left fanfare horn"
"61 33 055 Removing and installing/replacing right fanfare horn"
2. Drill out the rivet holding each horn in place, and remove the horns.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 87
3. Enlarge the hole on the bumper support to a diameter of 6.8 mm for each side.
4. Enlarge the hole on the horn bracket to a diameter of 8 mm for each side.
5. Mount the horns to the bumper supports using a new self-tapping screw. Torque to 5Nm.
6. Reinstall the previously removed bumper parts as per step 1, ISTA Repair Instructions.
PARTS INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 88
WARRANTY INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 511012 Date: 120301
Interior - Rattle Noise From Passenger Side Glove Compartment
SI B51 10 12
Body Equipment
March 2012
Technical Service
SUBJECT
Rattling Noises from the Passenger Side Glove Compartment
MODEL
F01, F02 (7 Series)
Vehicles produced from September 30, 2009 to March 29, 2012
SITUATION
A rattling noise coming from inside the passenger side glove compartment can be heard when the vehicle is in motion.
CAUSE
The fuse block cover inside the glove compartment is loose and rattles.
PROCEDURE
Confirm that the rattling noise is coming from the fuse block cover.
1. Open the glove compartment door and check if the fuse block cover is loose by lightly tapping on it.
2. Unlatch the fuse block cover, and then pull the cover outward to remove it from the glove compartment.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 89
3. With the fuse block cover removed, apply felt tape (40mm x 15mm x .3mm) to the top black area shown by the yellow arrows. Note: the
picture shows the normal upright position of the cover when installed.
4. Invert the cover to the bottom side, and then repeat the same felt application procedure. Note: the picture shows the bottom side of the cover
when installed.
5. Reinstall the fuse block cover.
6. Retest and verify that this repair resolved the rattling noises.
PARTS INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 90
WARRANTY INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 110109 Date: 120301
Engine - CPO Engine Inspection Information
SI B11 01 09
Engine
Technical Service
March 2012
This Service Information bulletin supersedes SI B11 01 09 dated March 2011.
[NEW] designates changes to this revision
SUBJECT
CPO Inspection Guidelines: Engine Inspection on Vehicles with Extended ("Overdue") Oil Service Intervals
MODEL All
SITUATION
During the CPO inspection process, vehicles with a questionable service history may require further consideration prior to continuing with the CPO
inspection.
Such vehicles will fall into the category of "TSE must approve" when qualifying for the CPO Program, using the "CPO Service Guidelines -
Maintenance Tables" document (copy is attached). This Service Information bulletin provides the engine inspection procedure for vehicles with an
extended ("overdue") service history.
In general, the high quality synthetic oils used in BMW engines provide sufficient protection against oxidation, nitration and thermal breakdown,
even in situations when the regular service maintenance was extended ("overdue"), due to the customers neglect.
However, certain external conditions (mainly city driving style and/or high engine loads; poor fuel quality; extreme ambient temperatures), combined
with excessively long oil service intervals, may accelerate engine oil degradation, which may cause premature wear of the engine components.
Continuous city driving (stop & go traffic); fuels with high content of olefins; sulfur and certain aromatic fractions; and very high ambient
temperatures are the most influential factors causing premature oil aging and a consecutive engine mechanical deterioration.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 91
If the vehicle falls into the category of "TSE must approve" (red zone in the table), the following steps need to be performed in order to determine
vehicles CPO eligibility:
1. Remove the engine valve cover (on N62/N62TU and N73 engines, only from the left bank) and the oil filter insert.
2. To document the engine condition, digital pictures of the valvetrain; the inside surface of the valve cover; the oil filter insert; and the
identification plate from the left B-pillar must be taken.
3. Create and submit a PuMA case titled "CPO Engine Inspection", which should be categorized as follows:
The submitted PuMA case must describe the vehicles service history and must also have the pictures listed above (taken in "jpeg" format with low
resolution camera settings) attached.
4. Based on the information provided in the PuMA case, the TSE will qualify the vehicle for the CPO enrollment. If the TSE determines that the
vehicles condition will disqualify it for the CPO Program, then he will reply to the "CPO Engine Inspection" case denying the approval for the
CPO Program.
5. If the TSE determines that the vehicle condition is acceptable for the enrollment in the CPO Program, then the TSE will reply to the PuMA
case approving the CPO enrollment.
6. The attached illustrations below are the examples of how the engine components should be photographed, and should be used as guidelines in
the inspection process.
Example # 1:
Picture of the valvetrain components after the valve cover is removed (camshafts, VANOS units, timing chain, and eccentric shaft - if fitted, should
be visible)
Example # 2
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 92
Picture of the inside surface of the valve cover
Example # 3
Picture of the oil filter insert
Example # 4
Picture of the vehicles identification plate from the B-pillar
ATTACHMENTS
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 93
B110109_Maintenance_Tables.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 090707 Date: 120301
Computers, Controls - Programming VS Veh. Data Status
SI B09 07 07
Programming/Coding Explanations
March 2012
Technical Service
This Service Information bulletin supersedes SI B09 07 07 dated February 2012.
Changes only affect the attachment.
[NEW] designates changes to this revision
SUBJECT
Programming Version Vehicle Data Status
MODEL All
SITUATION
All affected vehicles have a Vehicle Data Status stored in the vehicle, e.g., E065-07-09-500. This Vehicle Data Status describes the current
configuration of the vehicle, and is used for programming by ISTA/P.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 94
INFORMATION
To compare the Vehicle Data Status against with the ISTA/P version, refer to the [NEW] attachment or the 3g Technology website on Centernet.
For future ISTA/P releases, the attachment will only be posted on the 3g Technology website in Centernet.
ATTACHMENTS
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 95
B090707_BMW_ISTAP_ILevel_Overview.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 660211 Date: 120201
Keyless Sys. - Remote Control And Comfort Access Inop.
SI B66 02 11
Distance Systems, Cruise Control, Remote Control
February 2012
Technical Service
This Service Information bulletin supersedes SI B66 02 11 dated August 2011.
[NEW] designates changes to this revision
SUBJECT
[NEW] Remote Control and/or Comfort Access Functionality Is Inoperative
MODEL
All
[NEW] Vehicles with remote control keys that have a replaceable battery
SITUATION
The radio remote control and Comfort Access functionality is inoperative:
^ The vehicle can only be unlocked or locked with the mechanical key.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 96
^ The vehicle can only be started with the remote control key in the slot of the Car Access System (CAS) or when held very closely to the
steering column.
CAUSE
[NEW] The replaceable battery in the remote control key is either damaged or depleted.
CORRECTION
Step A:
A defective/depleted battery in the remote control key will mimic that no battery is installed in the remote control key; hence, no check control
message will be displayed. This is why it is imperative to test the battery in the remote control key first.
[NEW] Testing showed that even when performing diagnosis and following the test plan for the key battery charge/voltage status check offered in
ISTA, a damaged/depleted key battery will not be recognized.
[NEW] As a result, follow the recommendation below without performing a vehicle test:
1. [NEW] Check the battery functionality by removing the original key battery in the key and install a known good key battery; or, even better, use a
battery tester called state of charge (e.g., ZTS Multi-Battery Tester MBT-1) to test the key battery capacity
2. [NEW] Retest the functionality of the remote control key.
3. [NEW] When proper functionality is confirmed, replace the key batteries on all assigned remote control keys for the vehicle.
4. [NEW] If proper functionality cannot be restored with a known good key battery, refer to Step B.
Note:
The average life cycle of a battery in the remote control key is approximately 3 years from the day of production of the vehicle.
[NEW] More details on the ZTS Multi-Battery Tester MBT-1 can be found in Attachment_A and on the ZTS manufacturer website,
www.ztsinc.com/mbtl.html.
[NEW] Note:
The ZTS Multi-Battery Tester MBT-1 must be purchased through your center (e.g. from Amazon.com, SEARS, etc.). It will not be offered through
BMW.
Step B:
Perform diagnosis using ISTA (Integrated Service Technical Application). Complete any test plans related to the radio remote control system.
Note:
If the remote control key must be replaced, swap the existing slide-in (mechanical) key into the new replacement remote control(s).
Important:
If the rearview mirror must be replaced (remote receiver is integrated) on a Convertible, please perform a visual check on the mirror to assure that
the frequency of the remote receiver installed in the mirror is 315 MHz.
[NEW] PARTS INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 97
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 98
[NEW] WARRANTY INFORMATION
ATTACHMENTS
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 99
Attachment A - Information on ZTS Multi-Battery Tester MBT-1
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 111190 Date: 120301
Engine - E Series Engine Oil Capacities
SI B11 11 90
Engine
March 2012
Technical Service
This Service Information bulletin supersedes SI B11 11 90 dated November 2011.
[NEW] designates changes to this revision
SUBJECT
Engine Oil Capacities
MODEL
All E Series except E12, E21 and E23
SITUATION
The attached [NEW] chart has been revised to show all engine oil capacities (with oil filter change) for current BMW engines, as well as earlier
production BMW engines. This information is also included in the technical data section of TIS and the Owner's Manual.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 100
When checking the oil level after an oil change, the level should be in the upper third of the space between the MIN and MAX marks on the dipstick.
If the dipstick displays an improper reading after adding the specified amount of oil, first verify that the engine has the correct dipstick installed.
Refer to ETK for individual parts information.
BMW recommends checking the oil level and, if necessary, topping up, using the correct viscosity and quality specification whenever refilling is
required (refer to SI B11 08 98 for details).
M3, M Coupe, M Roadster (S54), M5 and Z8 (S62) Engine Oil Level Checking Procedure:
The S54 and S62 engines require a different procedure than conventional practice to check the oil level, which must be followed precisely for a true
indication of the oil fill level:
^ The engine must first be at full operating temperature.
^ Let the engine idle for at least 15 seconds.
^ Turn the engine off
^ Wait at least 1 minute for the oil to drain down into the sump.
^ Check the level using the dipstick.
[NEW] All NG6, N62TU, N63, S63, N74, S65 and S85 Engines
These engines are equipped with an electronic oil level check. Follow the procedure in the Owner's Manual for proper checking of the oil level.
WARRANTY INFORMATION
For information only
ATTACHMENTS
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 101
B111190 Engine Oil Chart2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 841106 Date: 120201
Telematics Control Unit (TCU) - Swapping For Testing
SI B84 11 06
Communication Systems
February 2012
Technical Service
This Service Information bulletin supersedes SI B84 11 06 dated March 2010.
[NEW] designates changes to this revision
SUBJECT
Swapping TCUs for Testing
MODEL
E46
E53
E60, E61
E63, E64
E65, E66
E70, E71
E82, E88
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 102
E83
E85
E89
E90, E91, E92, E93
F01, F02
F07
Refer to the table below for more details
INFORMATION
SITUATION
Installing a Telematics Control Unit (TCU) from a known good vehicle into a problem vehicle is acceptable for testing purposes only.
Precautions:
^ [NEW] Swapping TCUs for testing purposes must only be performed when recommended by Technical Support via PuMA.
^ The vehicles must have the same production range, e.g., do not install a pre - 3/08 TCU into a post - 3/08 production vehicle.
^ The vehicle must have the same TCU type, e.g., Code Division Multiple Access (CDMA), Global System for Mobile (GSM), I/K-Bus, etc.
^ The vehicles must be similarly equipped, e.g., if the problem vehicle is equipped with a navigation system, the known good vehicle must be
equipped with a navigation system.
^ [NEW] Do NOT program or code the test TCU to the donor vehicle.
^ NEW] The TCU from the known good vehicle must be reinstalled in the original vehicle after testing has been completed.
[NEW] NOTE: This step is very important and it must be completed!
[NEW] After reinstalling the test TCU in the original vehicle from which it was borrowed, a BMW Assist test call must be performed.
The relationship between the Electronic Serial Number (ESN) or the International Mobile Equipment Identity (IMEI) in the TCU and the Vehicle
Identification Number (VIN) must always be maintained.
BMW of North America LLC deactivates the cellular services for the Network Access Device (NAD) within the TCU when the BMW Assist
subscriber agreement expires.
WARRANTY INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 103
Refer to (Part Swapping for Diagnostic or Programming Purposes Only).
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 650205 Date: 120201
Audio System - SIRIUS(R) Satellite Radio Information
SI B65 02 05
Audio, Navigation, Monitors, Alarms, SRS
February 2012
Technical Service
This Service Information bulletin supersedes SI 65 02 05 dated April 2006.
[NEW] designates changes to this revision
SUBJECT
SiriusXM Satellite Radio: How It Works
MODEL
[NEW] All
[NEW] Vehicles equipped with option 655 (Satellite Radio)
INFORMATION
What is satellite radio in general?
It is a subscriber-based radio service that is broadcast directly from satellites. Subscribers will be able to receive up to 100 radio channels featuring
compact disc digital quality music, news, weather, sports, talk radio and other entertainment channels.
Basically, it is an additional radio band. Unlike AM and FM, which are transmitted from earth-bound transmitters, satellite radio comes primarily
from a signal sent via satellites orbiting the earth.
Satellite radio signals are digital and the satellites cover the entire continental US.
This means channels have no geographic boundaries, and when driving across the country, satellite radio should not encounter static or fade.
However, brief reception loss or distortion may occur when the satellite receiver in the vehicle loses sight of the satellite: for example, in dense
urban areas surrounded by high-rise buildings; under trees; in tunnels; or in some mountain valleys.
When such reception losses occur, "Acquiring" is shown on the radio display. This is normal operation and requires no further diagnosis.
NOTE:
SiriusXM has already installed land-based repeaters to minimize these occurrences.
How does SiriusXM satellite radio work?
[NEW] Sirius satellite radio is a Digital Audio Radio Service (SDARS) service operating in North America, owned by SiriusXM Radio.
Programming originates and is managed in the broadcast studio of SiriusXM, and transmitted to multiple high-powered satellites positioned in orbits
above the U.S.
The signal will then be broadcast from the satellites directly to satellite radio-capable receivers across the United States.
[NEW] For more detailed information, please log on to the SiriusXM website:
Satellite radio will not disrupt any existing radio signal. It is still possible to listen to local AM and FM stations.
[NEW] What is necessary for a SiriusXM satellite radio to operate in BMW vehicles?
To receive SiriusXM satellite radio in a BMW, three main components are needed:
1. SiriusXM-compatible audio system
2. Satellite antenna
3. Activated SiriusXM satellite radio receiver
The SiriusXM Satellite Receiver is a module that either is already part of the head unit (CIC, RAD2+ radio, etc.) or it mounts as a separate control
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 104
module in the rear of the vehicle.
The receiver is unique to BMW and specifically designed to work with SiriusXM satellite radio technology, integrating seamlessly into the BMW
bus network system.
The receiver module deciphers the satellite signal and converts it into an audio signal that is then sent to the vehicle's audio system.
The receiver will have a test channel (CH 184) to make sure the receiver is functioning.
The receiver must be activated to receive complete SiriusXM programming.
The BMW center activates the receiver via BMW CenterNet or a SiriusXM call center.
The Satellite Antenna is mounted on the roof on most models, and on the trunk of others.
Due to the technology of satellite radio transmissions, the antenna must be on the metal surface of a predefined area.
SiriusXM satellite radio is available for the following BMW vehicles:
Factory Installation
Refer to the availability chart on the SiriusXM website: www.siriusxm.com/vehicleavailability/b
Retrofit
Only vehicles with option 693 (Satellite Tuner Preparation)
Refer to the compatibility chart (Sirius Application and Parts Information) for retrofit kits in the Electronic Accessory Information Portal on BMW
CenterNet.
NOTE:
SiriusXM satellite radio is not available for the Z3 Roadster/Coupe, Z8 and E38 models.
IMPORTANT:
For newer BMW models, it is necessary to activate the satellite radio receiver through an enabling code.
For additional information on enabling codes (ordering, downloading, installation), refer to Service Information B09 04 09 and B09 05 09..
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 651211 Date: 120201
Audio System - Replacement Amplifier Not Recognized
SI B65 12 11
Audio, Navigation, Monitors, Alarms, SRS
February 2012
Technical Service
This Service Information bulletin supersedes SI B65 12 11 dated July 2011.
[NEW] designates changes to this revision
SUBJECT
Replacement HiFi Amplifier Is Not Recognized by ISTA and ISTA/P
MODEL
All produced between 09/2005 and 08/2010 with option 676 (HiFi Loudspeaker System)
SITUATION
The replacement HiFi amplifier is not recognized by the diagnosis tool ISTA (Integrated Service Technical Application) and the part number is not
accepted by the programming and coding tool ISTA/P (Integrated Service Technical Application Programming).
This new-style HiFi amplifier:
^ Is no longer displayed in the control unit list;
^ Cannot be diagnosed; and
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 105
^ Cannot be programmed or coded.
CAUSE
This new-style HiFi amplifier (introduced into series production in 09/2010) no longer has a bus connection for diagnosis, programming and coding.
[NEW] INFORMATION
When installing the new style HiFi amplifier (replacement part), the following conversion must be performed in ISTA/P:
^ Conversion replacement HiFi loudspeaker system
Note:
This conversion option is only available in ISTA/P prior to the first new style HiFi amplifier installation in the affected vehicle.
WARRANTY INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 512909 Date: 120201
Body - Windshield Urethane Sealant Information
SI B51 29 09
Body Equipment
February 2012
Technical Service
This Service Information bulletin supersedes S.I. B51 29 09 dated September 2009.
[NEW] designates changes to this revision
SUBJECT
1-Hour Windshield Urethane
MODEL
All
INFORMATION
[NEW] A "1-hour" system windshield urethane is currently available (P/N 83 19 2 223 012) and should be used in place of the previous "1-day"
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 106
system, (P/N 83 19 0 444 141).
The primary advantage to the "1-hour" system is a significantly quicker curing time.
The properties of the "1-hour" system are comparable to that of the "1-day" system, but the curing time is reduced by 1 hour.
The "1-hour" system is applied at room temperature and with the same procedure as the "1-day" system.
For additional details and precautions regarding the use of the "1-hour" urethane for windshield replacement, refer to Repair Instruction REP 51 31...
"Instructions on gluing windscreen"
WARRANTY INFORMATION
For information only
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 620611 Date: 120101
Instruments - Fuel Consumption Display Change
SI B62 06 11
Instruments
January 2012
Technical Service
SUBJECT
Fuel Consumption Display - Visual Change After Programming
MODEL
F01, F02, F04 (7 Series)
F07 (5 Series Gran Turismo)
F10 (5 Series)
F25 (X3)
Vehicles produced before 08/30/2011
SITUATION
When the vehicle is being programmed with ISTA/P 2.44.0 or higher, the fuel consumption display in the instrument cluster will have a thin yellow
line above the red area of the fuel consumption display.
CAUSE
This was a design change introduced with model year 2012 vehicles (09/201 1), and will be retrofitted into earlier produced vehicles when
programmed.
PROCEDURE
Do not replace parts and do not attempt to perform a repair!
Inform the customer of the change to the display.
NOTE:
It is not possible to perform programming without this changeover taking place.
It is also not possible to reverse this changeover.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 370111 Date: 111201
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 107
Suspension - Groaning Noise From Front Axle
SI B37 01 11
Special Suspension Systems
December 2011
Technical Service
SUBJECT
Groaning Noise from Front Axle Suspension
MODEL
F07 (Gran Turismo) with Option Code 229 (ARS) up to 2/11
F07 (Gran Turismo) xDrive models with Option Code 229 (ARS) up to 5/11
F10 (5 Series) with Option Code 229 (ARS) up to 2/11
F10 (5 Series) xDrive models with Option Code 229 (ARS) up to 5/11
F01, F02 (7 Series) with Option Code 229 (ARS) up to 2/11
F01, F02 (7 Series) xDrive models with Option Code 229 (ARS) up to 5/11
SITUATION
The customer may report a groaning or rubbing type noise from the front suspension when making a series of turns at low speeds (parking lot
maneuvers). The noise may occur afier initial engine start and will dissipate as the engine reaches normal operating temperature.
CAUSE
The Active Roll Stabilization (ARS) system utilizes a hydraulic pump and an electric valve assembly Under certain driving conditions, hydraulic
pulses from the pump combined with valve actuation can cause resonance in the hydraulic circuit which results in a groaning noise.
PROCEDURE
With the vehicle properly supported on a lift, inspect the ARS hydraulic lines for proper routing and any signs of damage.
Inspect the lines at the right rear in the area near the fuel tank.
Check for the presence of a rubber insulator (P/N 61 13 7 838 241) as shown in the illustration.
If no insulator is fitted, install one and then test drive the vehicle.
Please note: The noise described in this bulletin can typically be confirmed during a brief test drive within the dealership parking lot.
If an insulator is fitted, continue troubleshooting.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 108
Unplug the electrical connector at the ARS valve block and drive the vehicle.
If the noise is still present, reconnect the ARS valve block and continue troubleshooting as the source of the noise is not related to the ARS.
If the noise has been eliminated, replace the ARS valve block according to Repair Instruction REP "3720001 Removing and installing/replacing
DYNAMIC DRIVE valve block"
PARTS INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 109
WARRANTY INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 240511 Date: 111201
A/T - Failures Due To Incorrect Installation
SI B24 05 11
Engine
December 2011
Technical Service
This Service Information bulletin replaces SI B01 04 98 dated June 1998.
SUBJECT
Transmission Failures Due to Incorrect Installation
MODEL
All
SITUATION
Transmission failure and damage can result from the incorrect installation of the transmission.
These transmission failures and or damages are often caused by damaged, misaligned or missing dowel bushings between the engine block and the
transmission housing. The resulting transmission-to-engine misalignment will gradually wear off the splines on the input shaft of the clutch cylinder
until power transfer is no longer possible.
The failure symptom relating to the misalignment is a popping sound while driving,loss of forward and reverse gears and finally totals failure of the
transmission. Transmission failure may occur between 1,000 and 25,000 miles after removal of the engine and or transmission depending on the
severity of the misalignment.
Misalignment of the transmission to the engine can also occur as a result of improper engine removal procedures (transmission is left in vehicle
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 110
during short block replacement), etc.
It is imperative that the proper procedures, tools and equipment necessary to repair or replace an engine or transmission be used. Additional
installation information can be found in SI B11 05 11 "Engine Removal and Installation Tips".
See attached document describing the damage that will result from improper transmission installation.
WARRANTY INFORMATION
The warranty does not apply to the following:
Damage that results from improper repair.
Claims for transmissions replacements that result from the situation described in this Service Information bulletin will not be accepted.
ATTACHMENT
B2405112010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 110511 Date: 111201
Engine - Removal/Installation Tips
SI B11 05 11
Engine
December 2011
Technical Service
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 111
This Service Information bulletin replaces SI B 11 04 96 dated February 1998.
SUBJECT
Engine Removal and Installation Tips
MODEL
All
SITUATION
If repairs involving the removal and installation of the engine become necessary, the transmission must always be removed first as outlined in the
repair manual.
Note:
Always support the engine and transmission using the appropriate special tools to avoid automatic transmission oil pump damage due to engine and
transmission "sagging" at the mating point (engine block to transmission bell housing) before the fastening bolts are removed.
Before reinstallation of the transmission, the dowel sleeves must be removed from the transmission bell housing and installed in the engine block as
outlined in the repair manual and shown in the illustration below.
Note:
The transmission bell housing and engine block mating surfaces must always seat flush with each other (dowels seated in holes) before the bolts are
installed and tightened to avoid damage as seen in the illustrations below.
Failure to follow the proper repair procedures will result in engine and or transmission damage due to engine/transmission misalignment.
Additional installation information can be found in "Transmission Failures Due to Incorrect Installation".
WARRANTY INFORMATION
The warranty does not apply to the following:
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 112
Damage that results from improper repair.
Claims for engines replacements that result from the situation described in this Service Information bulletin will not be accepted.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 620195 Date: 111101
Instruments - Odometer Reading Can't Be Recovered
SI B62 01 95
Instruments
November 2011
Technical Service
This Service Information bulletin supersedes SI B62 01 95 dated September 1995.
[NEW] designates changes to this revision
SUBJECT
[NEW] After an Odometer, Coding Plug or Instrument Cluster Replacement, the Mileage Displayed Reads Zero
MODEL
All
[NEW] SITUATION
The actual odometer reading cannot be recovered after a related repair.
[NEW] CAUSE
Both the primary and backup control modules that contain the "restore" mileage data are replaced at the same time.
The transfer of the stored mileage data from the old part to the new replacement part has failed.
[NEW] INFORMATION
Disclosure Requirements
Under regulations prescribed by the Secretary of Transportation that include the way in which information is disclosed and retained, a person
transferring ownership of a motor vehicle shall give to the transferee the following written disclosure:
^ Disclosure of the cumulative mileage registered on the odometer.
^ Disclosure that the actual mileage is unknown due to modification or replacing a used part that shows the odometer reading is different from
the number of miles the vehicle has actually traveled.
^ The Federal Odometer Act (49 US Code Section 32701 - 32705) makes provisions for the lawful service, repair, or replacement of odometers.
A. If the mileage registered by the odometer remains the same as before the service, repair, or replacement.
B. If the mileage cannot remain the same:
^ Adjust the odometer to read zero; and
^ The vehicle owner or his/her agent shall attach a written notice to the left door frame (B-pillar) specifying the mileage before and the date of
the odometer service, repair, or replacement.
Note:
State-specific odometer regulations may also apply.
If it becomes necessary to replace an odometer, coding plug, light module or instrument cluster (resulting in the new odometer reading being reset to
zero miles), a "non-removable" label is available from BMW NA to record the previous mileage.
On all repairs going forward, add the mileage on the label to the current odometer mileage to compute the "total" true mileage (document the
mileage and the procedure on the repair order).
[NEW] The label must be ordered separately.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 113
[NEW] WARRANTY INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 611502 Date: 111101
Audio System/Instruments - Various System Complaints
SI B61 15 02
General Electrical Systems
November 2011
Technical Service
This Service Information bulletin supersedes SI B61 15 02 dated February 2006.
[NEW] designates changes to this revision
SUBJECT
MOST Bus Diagnosis
MODEL
All models equipped with a MOST Bus
SITUATION
The customer may complain of one or more of the following:
^ Crackling or popping sounds from all speakers
^ Loss of audio
^ The control display is constantly displaying the "BMW" banner
^ The iDrive controller is not responsive
^ The control display is blank, white or frozen on the current menu screen.
CAUSE
Possible causes include:
^ Control module power or ground failure
^ Fiber optic cable connection fault or improper radius
^ Faulty control module
^ Dirty, scratched or defective navigation map disc.
^ [NEW] Control module over temperature.
[NEW] PROCEDURE
1. Diagnose all MOST (Media Oriented Systems Transport) Bus system-related faults stored, using ISTA (Integrated Service Technical
Application).
2. If no faults are stored, the "MOST System Analysis" test plan can be called up via the following path in ISTA; "Function structure / 03 Body /
Audio, Video, Telephone, Navigation (MOST combination) / MOST functions".
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 114
3. Control module over temperature faults can be diagnosed with test plan "MOST device; excess temperature switch off" found via the following
path in ISTA: "Function structure / 03 Body / Audio, Video, Telephone, Navigation (MOST combination) / MOST functions".
If a control module becomes too hot, the control module switches off for up to 10 minutes to protect internal components from damage. Furthermore,
the entire MOST Bus can switch off for 10 minutes. After the control module has cooled down, it regains function again. If the fault "Cutoff excess
temperature" is stored in the control module, the control module concerned and the head unit will store the fault. These faults are taken into
consideration by the test plan in ISTA.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 330311 Date: 111101
Drivetrain - Clicking Noise From Rear Axle
SI B33 03 11
Rear Axle
November 2011
Technical Service
SUBJECT
Clicking Noise from Rear Axle
MODEL
F01, F02 and F04 (7 Series)
F07 and F10 (5 Series)
F12 and F13 (6 Series)
SITUATION
A clicking noise is heard from the rear axle during a load reversal or when driving off.
CAUSE
Friction between the inner race of the rear wheel bearing and the output shaft collar of the rear axle
CORRECTION
Replace the double hexagon collar nut for the rear wheel bearing on the affected axle (one or both sides as needed) while following these specific
tightening instructions:
^ Replace the collar nut (P/N 33 41 11 33 785).
^ Torque down the collar nut to 450 Nm.
^ Loosen the collar nut and turn back 360°.
^ Retighten the collar nut to 450Nm.
^ Peen the inner edge of the collar nut when finished.
PARTS INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 115
WARRANTY INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # NHTSA11V521000 Date: 111020
Recall 11V521000: Auxiliary Water Pump Replacement
VEHICLE MAKE/MODEL: MODEL YEAR(S):
BMW/5-Series 2011
BMW/5-Series Gran Turismo 2010-2011
BMW/7-Series 2009-2011
BMW/X5 2010-2011
BMW/X6 2008-2011
MANUFACTURER: BMW of North America, LLC.
MFR'S REPORT DATE: October 20, 2011
NHTSA CAMPAIGN ID NUMBER: 11V521000
NHTSA ACTION NUMBER: N/A
COMPONENT: Engine and Engine Cooling: Engine: Other Fuel Types: Turbo-Charger
POTENTIAL NUMBER OF UNITS AFFECTED: 32,084
SUMMARY:
BMW is recalling certain model year 2011 5-Series, model year 2010-2011 5-Series Gran Turismo, model year 2009-2011 7-Series, model year
2010-2011 X5 SAV, and model year 2008-2011 X6 SAV vehicles equipped with 8- or 12-cylinder, turbocharged, engines because the circuit board
for the electric auxiliary water pump can overheat.
CONSEQUENCE:
This could lead to a smoldering of the pump or an engine compartment or vehicle fire.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 116
REMEDY:
BMW will notify owners, and dealers will replace the auxiliary water pump free of charge. The safety recall is expected to begin during December
2011. Owners may contact BMW Customer Relations and Services at 1-800-525-7417.
NOTES:
Owners may also contact The National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153),
or go to http://www.safercar.gov.2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 513211 Date: 111001
Body - Front Window Inoperative
SI B51 32 11
Body Equipment
October 2011
Technical Service
SUBJECT
Front Windows Do Not Operate
MODEL
F01, F02, F04 (7 Series)
F07 (Gran Turismo)
F10 (5 Series)
F12, F13 (6 Series)
F25 (X3)
Vehicles produced from August 31, 2010 to August 31, 2011
SITUATION
One or more of the following situations can occur:
1. Both front windows will not operate.
2. The windows cannot be initialized.
CAUSE
Software error in the FRM (Footwell Module)
PROCEDURE
Do not replace parts.
1. Perform a vehicle test using ISTA D2.27 or higher.
Note:
When the ISTA system message displays:
Battery voltage only "XX.XX" V. Please connect charger.
Please note the displayed battery voltage reading in the repair order comments section.
2. Work through any diagnostic test plans related to any stored relevant faults. If the root cause is not identified, perform the next step.
3. Program the vehicle with ISTA/P 2.43.2 or higher.
Refer to CenterNet / Aftersales / Aftersales Business Development & Marketing Portal / Service Operations / Workshop Technology for
information about using ISTA/P.
This problem is fixed with ISTA/P 2.43.2 or higher.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 117
WARRANTY
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 651511 Date: 110901
Entertainment Sys. - Audio Has Dropouts Or Distortions
SI B65 15 11
Audio, Navigation, Monitors, Alarms, SRS
September 2011
Technical Service
SUBJECT
CIC-HDD: Audio Output Has Dropouts or Distortions During Playback
MODEL
All models with option 609, (Navigation System Professional, CIC)
SITUATION
When a CD or DVD is inserted into the Car Information Computer (CIC) internal DVD drive, the audio output can have dropouts or distortions
during playback.
INFORMATION
These audio output dropouts and/or distortions only occur if the inserted CD or DVD was already copied onto the CIC internal Hard Disc Drive
(HDD) and when this CD or DVD has copy protection.
IMPORTANT:
As soon as a copy-protected CD or DVD was copied onto the HDD, the audio output dropouts and/or distortions also occur without a CD or DVD
being inserted into the CIC internal DVD drive!
CAUSE
The CIC internal HDD recognizes the inserted CD or DVD as already copied onto the HDD and will play the music from the HDD database and not
from the CD or DVD.
Therefore the music data copied from the copy protected CD or DVD onto the HDD can be corrupted and cause the audio output dropouts and/or
distortions during playback.
Note:
CDs or DVDs that are played back in the CIC internal DVD drive but are not copied onto the HDD do not show this behavior.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 118
CORRECTION
Do not replace parts and do not perform any repair attempt!
This is normal operation of the entertainment system.
Delete the music data stored on the CIC internal HDD and play the music directly from the CD or DVD inserted into the CIC internal DVD drive.
Please explain the behavior of the entertainment system to the customer.
This Service Information bulletin provides technical and diagnostic information only.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 540111 Date: 111001
Body - Test Plans For Panoramic Roof
SI B54 01 11
Special Roofs
October 2011
Technical Service
This Service Information bulletin supersedes SI B54 01 11 dated February 2011.
[NEW] designates changes to this revision
SUBJECT
Test Plans for Panoramic Roof
MODEL
All
SITUATION
Test plans have been developed and tested for all vehicles with the Panoramic Roof. Test plans must be performed before submitting a PuMA case.
INFORMATION
After completing a Vehicle Test~ the various test plans for the Panoramic Sunroof are found using the following paths:
^ [NEW] Guided Troubleshooting / Fault pattern / 06 Body / 0601 Roof / Calculate Test Plan (then choose the applicable test plan).
^ [NEW] Information Search / Function Structure / 03 Body / Locking and security functions / Sunroof / Start search (then choose the applicable
test plan).
^ [NEW] Information Search / Function Structure / 05 Non-electrical diagnosis - NED / 03 Body / Start Search (then choose the applicable test
plan).
Note:
Selections may vary from car to car, which could result in different test plans.
Please report any errors in the test plans using the Diagnosis Feedback icon (envelope) from the top status bar (refer to SI B07 06 08).
WARRANTY INFORMATION
For information only
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 160107 Date: 110901
Emissions System - Evaporative System Leak Testing
SI B16 01 07
Fuel Supply Systems
September 2011
Technical Service
This Service Information bulletin supersedes SI B16 01 07 dated March 2010.
[NEW] designates changes to this revision
SUBJECT
Testing Evaporative Systems for Leaks
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 119
MODEL
All
[NEW] EVAP SYSTEM TANK LEAKAGE DMTL TEST MODULE OPERATING HINTS
Evaporative system leakage is found using the DMTL tank leakage test plan:
If a leakage is found to be present using the DMTL leakage test plan, the following points should be verified.
1. Check that the fuel cap is properly closed.
2. Testing the evaporative system requires all venting pipes and electrical connectors to be properly connected.
3. Search for leakage; if needed, use the VACUTEC(R) Smoke Machine 625-522B-BMW.
4. Do not replace the DMTL pump or fuel cap.
Evaporative system leakage is NOT found using the DMTL tank leakage test plan:
Only perform the applicable test plans for the faults stored. Performing additional leak measurements using a smoke machine on a vehicle that
does not fail the DMTL leakage test plan will not be reimbursed by Warranty. Do not replace the fuel cap, DMTL pump or carbon canister.
DMTL pump "system error" fault is stored in the vehicle:
Only perform the applicable test plan for the fault stored. If the test plan states to replace the DMTL pump, only replace that component.
^ Do not smoke test the vehicle.
^ Do not replace the fuel cap.
^ Do not drain the fuel tank or refill.
TROUBLESHOOTING HINTS WHEN USING THE VACUTEC SMOKE MACHINE
Testing evaporative systems for leaks is very challenging. We have developed some diagnostic hints, along with the introduction of a new special
tool, to properly connect a smoke machine to the DMTL
fresh air vent/filter connection.
Recently the VACUTEC(R) Smoke Machine 625-522B-BMW was added to the BMW Equipment Program. The VACUTEC(R) Smoke Machine
625-522B-BMW is the only approved testing device for the fuel and evaporative systems. This device automatically converts air to high purity
nitrogen, using Pressure Swing Absorption (PSA) nitrogen technology. Orders for the VACUTEC(R) Smoke Machine 625-522B-BMW, can be
placed by calling the BMW Equipment program.
[NEW] Included with the new VACUTEC(R) smoke machine are various caps and adaptors to help connect the applicator hose to the vehicle. It is
always suggested not to disturb the system before testing; try to create as little disturbance as possible to the system when connecting the smoke
machine. This smoke machine utilizes an UltraTraceUVF smoke solution. The smoke solution incorporates an ultraviolet dye, which helps pinpoint
the leak with an ultraviolet residue surrounding the leak area. Determining the source of the leak is made easy when the included Hi-Density True
UV LED light and incandescent white light are used.
[NEW] When testing the vehicle's evaporative system using the flow meter on the VACUTEC smoke machine, the ball indicator should not lift from
the zero measurement on the scale when the system is leak-free. All BMWs are designed to be 100% leak-free. A flow meter indicating zero flow
would be the same as placing your finger over or kinking the application hose of the VACUTEC smoke machine (no flow = 100% leak-free).
For more information regarding evaporative system testing, describing possible fire hazards using oxygen vs. nitrogen, please refer to the following
SAE web site:
www.sae.org/technical/papers/2007-01-1235
Shown below is the Evaporative Test Adaptor, which can connect directly to DMTL (Diagnosis Module Tank Leakage) pump-equipped vehicles
only after the fresh air filter connection has been removed. When properly connecting the tool to the system, the main benefit is that it does not
disturb the integrity of the system. This tool should be used anytime the vehicle is in the workshop for a small or large leak in the evaporative
system. Shown in the picture is the tool connected to the DMTL at the fresh air filter connection.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 120
Evaporative Test Adapter
(for vehicles equipped with a DMTL pump) P/N 83 30 0 433 207
Hose Connection to DMTL
When properly connecting the tool to the system, the main benefit is that it does not disturb the intergrity of the system. This tool should be used
anytime the vehicle is in the workshop for a small or large leak in the tool connected to the DMTL at the fresh air filter connections.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 121
All vehicles equipped with a LDP (Leak Diagnosis Pump) system
Vehicles equipped with the LDP system will require a series of small pieces of rubber hose to adapt the smoke machine application hose.
NOTE:
It is important that the initial test of the system is conducted with the system intact; avoid disturbance of the system. All electrical connectors and
ventilation pipes should not be disturbed, because an intermittent issue could be disturbed and nothing will be found during the test plan. Electrical
connector seals and pin or socket grommets are important parts of the system's integrity; each component relies on the electrical connectors for
proper sealing. Removing these connectors during testing will result in an incorrect diagnosis of the system.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 122
[NEW] WARRANTY INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 840411 Date: 110901
BMW ASSIST(R) - System Isn't Working Properly
SI B84 04 11
Communication Systems
September 2011
Technical Service
SUBJECT
BMW ASSIST(TM) Troubleshooting
MODEL
Vehicles with option code 639 (BMW ASSISTTM)
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 123
SITUATION
The BMW ASSIST(TM) system is not working properly for various reasons:
^ The Telematics Control Unit (TCU) or Communications Box (CBX) was replaced.
^ It is not possible to initialize services from the menu.
^ BMW ASSIST(TM) calls have no voice or data connection.
^ MyInfo (Google(TM) Send to Car) is not working properly.
^ BMW ASSIST(TM) was previously deactivated in the vehicle.
CAUSE
Various reasons
Please be aware that calls can intermittently have no voice or no data connection. This is not a fault and might be related to poor network coverage
or no GPS reception due to the vehicle location. Please retry from a different location.
PROCEDURE
^ Diagnose the vehicle using ISTA (Integrated Service Technical Application) diagnosis and work through any related faults.
^ Please check if there is an active Electronic Subscriber Agreement (ESA) for this customer.
^ Check if the area has limited network coverage - retest from a different location.
^ If the CBX was replaced, please follow SI B84 03 11 for the activation procedure.
^ If the CDMA-TCU was previously deactivated or replaced, please call 1-201-307-4347 for activation. Have the VIN and the ESN of the TCU
available.
^ Please follow the attached decision tree for further troubleshooting.
WARRANTY INFORMATION
This Service Information bulletin is intended to provide technical, diagnostic and/or repair process information only.
If an eligible warranty claim results that includes this process, it should be submitted following the regular warranty claim procedures that apply.
Please refer to the Warranty Policy and Procedures Manual regarding proper support, documentation and archiveing required for claims, as
applicable.
ATTACHMENTS
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 124
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 125
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 126
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 127
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 128
B840411_Procedure
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 512511 Date: 110801
Interior - Rattle Or Clicking Noises From Driver Side
SI B51 25 11
Body Equipment
August 2011
Technical Service
SUBJECT
Rattling Noise from the Driver's Side Instrument Panel
MODEL
F01, F02, F04 (7 Series) produced from August 31, 2008 to May 31, 2011
SITUATION
Rattling or clicking noises can be heard from the driver's side area.
CAUSE
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 129
The driver's side folding compartment lower left mounting point is rubbing against the instrument panel.
PROCEDURE
Refer to the attachment
PARTS INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 130
WARRANTY INFORMATION
ATTACHMENTS
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 131
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 132
B512511-Procedure
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 510211 Date: 110701
Body - Fixed Window Roller Shade Repair
SI B51 0211
Body Equipment
July 2011
Technical Service
This Service Information bulletin supersedes SI B51 02 11 dated February 2011.
[NEW] designates changes to this revision
SUBJECT
[NEW]Rear Side Window Roller Blind Failures
MODEL
F01, F02, F04 (7 Series) produced from July 31, 2008
SITUATION
[NEW] The rear side door or fixed window roller blind does not work properly.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 133
[NEW] INFORMATION ONLY
If a repair is needed, the roller blind and gear drive are now available as separate parts.
Please refer to the ISTA Repair Manual "REP 5116 400 Removing and installing/replacing roller sunblind on fixed side window of left or right rear
door" or "REP 51 35 001 Removing and installing/replacing gearbox for the roller sun blind of left or right rear door" for the proper repair
procedure.
PARTS INFORMATION
[NEW] WARRANTY INFORMATION
This service information bulletin is intended to provide repair process and parts application information only.
If an eligible warranty claim results from the information listed in this Service Information bulletin, submit by following the regular claim procedures
that apply.
Please refer to the Warranty Policy and Procedures Manual regarding add-ons, proper support, documentation, claim submission and archiving
requirements for claims, as applicable.
Disclaimer2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 512310 Date: 110701
A/C, Interior - Rattle From Behind Radio/Center Vents
SI B51 23 10
Body Equipment
July 2011
Technical Service
This Service Information bulletin supersedes SI B51 23 10 dated August 2010.
[NEW] designates changes to this revision
SUBJECT
Rattle Noise Coming From Behind the Radio and Center Vents
MODEL
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 134
F01, F02 (7 Series)
F07 (5 Series Gran Turismo)
Produced from 8/31/08 to 11/5/09
SITUATION
When driving over poor road surfaces, a rattling noise can be heard coming from behind the CIC (Car Information Computer) and the center vents.
CAUSE
The temperature sensor cable for the automatic heating and air conditioning system (IHKA) is contacting the CIC housing.
CORRECTION
Wrap the entire temperature sensor cable with felt tape and fasten it to the heater housing.
PROCEDURE
Refer to the attachment.
PARTS INFORMATION
WARRANTY INFORMATION
ATTACHMENT
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 135
B512310 Procedure
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 661009 Date: 110701
Keyless Entry - Radio Remote Control Is Inoperative
SI B66 10 09
Distance Systems, Cruise Control, Remote Control
July 2011
Technical Service
This Service Information bulletin supersedes SI 66 10 09 dated January 2010.
[NEW] designates changes to this revision
SUBJECT
Radio Remote Control is Inoperative
MODEL
F01, F02 (7 Series)
F07 (5 Series Gran Turismo)
[NEW] F10 (5 Series)
Vehicles produced from SOP to 09/01/2010
SITUATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 136
The radio remote control function is inoperative:
^ The vehicle cannot be unlocked or locked with the remote key.
^ The check control message "Replace Remote Control Battery" is displayed.
^ Fault Code "9308B0 - ID transmitter: Battery undervoltage" is stored.
Note:
This does not affect the Comfort Access functions.
CAUSE
The radio remote control key or the battery in the remote control key is defective.
[NEW] CORRECTION
Perform diagnosis using ISTA (Integrated Service Technical Application). Complete any test plans related to the radio remote control system.
When other causes (e.g., defective antenna amplifier or CAS) can be ruled out, replace either the remote control key or the battery of the remote
control key, as outlined below.
Note:
Damaged keys are not a warranty or program issue. Also, please confirm whether one or both of the radio remote control keys were previously
replaced.
A. Vehicles produced from SOP to August 31st, 2009:
^ Replace the remote control key (without slide-in key).
Note:
If the remote's slide-in (metal) key works properly in the vehicle's mechanical locks, swap the existing slide-in key into the new replacement remote
control(s).
B. Vehicles produced from September 1st, 2009 to September 2nd, 2010:
^ Replace the remote control key (without slide-in key).
[NEW] PARTS INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 137
[NEW] WARRANTY INFO9RMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 650707 Date: 110701
Audio System - SDARS/SIRIUS(R) Radio Inoperative
SI B65 07 07
Audio, Navigation, Monitors, Alarms, SRS
July 2011
Technical Service
This Service Information bulletin supersedes SI 65 07 07 dated March 2008.
[NEW] designates changes to this revision
SUBJECT
SDARS SIRIUS Radio Is Intermittently Inoperative
MODEL
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 138
All
Vehicles equipped with option 655 (Satellite Radio)
SITUATION
The SIRIUS/XM satellite radio is intermittently inoperative and "Acquiring" is displayed in certain cases.
[NEW] CAUSE
The antenna signal is missing for the following possible reasons:
1. The vehicle is in an area without connection to the SIRIUS/XM satellite.
^ Inside a building (parking garage, workshop, ...)
^ In tunnels
^ In a dense urban area surrounded by high-rise buildings
^ Under trees
^ In a valley or mountainous area
2. Defective SDARS antenna
3. Defective SDARS antenna cable
4. Defective connector on:
^ The SDARS antenna
^ The SDARS receiver
5. Internal fault in the SDARS receiver
[NEW] CORRECTION
Try to reproduce the complaint with the customer when possible. If it can be reproduced, follow the procedure below.
[NEW] PROCEDURE
Cause #1
A. Ask the customer where (location) and how often it is happening (can it be reproduced all the time?)
^ Try a similar vehicle for verification at the same location and time.
If it acts the same way, then the functionality is normal and no further steps have to be taken.
^ For information on SIRIUS/XM satellite radio functionality, please refer to Service Information B65 02 05.
Causes #2 through #5
B. If it is acting differently, follow these steps:
^ Check if the installed SDARS roof antenna (including the SDARS antenna cable) is defective by connecting an aftermarket SIRIUS antenna and
retest.
^ Check the connectors on the SDARS antenna (shark fin) and on the SDARS receiver.
^ If there is no problem found on the SDARS antenna including the SDARS antenna cable and connectors perform step C.
C. Perform diagnosis using ISTA (Integrated Service Technical Application), and troubleshoot any faults related to the SIRIUS/XM satellite radio
system.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 139
[NEW] PARTS INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 140
[NEW] WARRANTY INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 121411 Date: 110701
Engine Controls - Check Control, Replace Battery Message
SI B12 14 11
Engine Electrical Systems
July 2011
Technical Service
SUBJECT
Check Control Message Is Displayed to Replace the Battery
MODEL
F01, F02, F07, F10, and F12 produced from 9/1/2010 to 3/1/2011
SITUATION
A check control message is displayed to the customer to have the battery replaced.
DME fault "213B01: Power management, battery status detected: battery faulty" is stored.
CAUSE
DME software error
CORRECTION
Note:
It is NOT necessary to replace the battery before running the energy diagnostic test plan.
Repair step 1:
Perform "Energy diagnostics" test module "ABL-DIT-AT6100_END_L6".
The fault is handled automatically in this module and further instruction to replace the battery should no longer be displayed.
If, however, the instruction to replace the battery still appears and/or the customer returns to the workshop with the same problem, proceed as
described in "Repair step 2".
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 141
Repair step 2:
With ISTA/D, perform test module "AS6120_WESCHEL - Register Battery replacement" two times, waiting at least 20 seconds before performing
it the second time.
Clear the fault memory.
Program the vehicle with ISTA/P 2.41.0 or a more recent version.
Vehicle integration (new) F0xx-11-03-501 or higher
Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software.
For information on programming and coding with ISTA/P, refer to CenterNet / Aftersales Portal / Service / Workshop Technology / Vehicle
Programming.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 142
WARRANTY INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 070211 Date: 110701
Compuetrs/Controls - Recommended Diagnostic Procedures
SI B07 02 11
Workshop Environment Systems
July 2011
Technical Service
SUBJECT
Recommended Diagnostic Procedures
MODEL
All
INFORMATION
Information and test plans in ISTA (Integrated Service Technical Application) are provided to assist the technician in troubleshooting. Diagnostic
test plans are available for electrical and electromechanical vehicle systems, as well as selected mechanical systems (NED; Non-electric Diagnosis).
Some electrical components and electromechanical systems do not require test plans to be performed for reimbursement via warranty.
The purpose of this bulletin is to provide:
^ Information on when diagnostic test plans are required/not required.
^ A recommended procedure on how to utilize the diagnostic information and test plans in ISTA.
Your knowledge and understanding of this information will result in efficient diagnostic procedures and warranty claim processing.
Within ISTA (D2.26 or later) detailed information can be found on:
^ Mechanical systems requiring diagnosis (NED): ISTA document "Contents Non-electric Diagnosis (NED)".
^ Electrical or electromechanical systems require no diagnosis: ISTA document "Contents Diagnosis", chapter "Component Repair without
Diagnosis." Some items are:
^ Faulty bulbs (except xenon and LED)
^ Items with visual defects
^ Electrical components with broken retaining elements
^ Items damaged by water ingress or thermal event (excluding control units)
^ Mechanical engine components with leaks or mechanical damage
^ Display devices with visual or mechanical defects
^ Inoperative horns, cigarette lighters or power sockets
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 143
These documents can always be called up in ISTA via "News", and are updated with each ISTA version.
These documents are automatically displayed on the ISTA home screen when ISTA is first opened.
Utilize ISTA whenever:
a. A fault is stored, but the fault cause is not clearly identifiable.
b. A fault causes an indicator warning lamp to illuminate.
c. A fault lies within a mechanical system, and the fault cause cannot be clearly identified.
d. A fault lies within a mechanical system, and the repair is too costly. For example replacing the entire panoramic sunroof as opposed to installing
a repair kit.
e. TeileClearing is active for the component requiring replacement.
PROCEDURE
Refer the attachment to this service information for more information on diagnostic procedures.
WARRANTY INFORMATION
This Service Information bulletin is intended to provide technical, diagnostic and/or repair process information only.
If an eligible warranty claim is a result of this process, submit by following the regular claim procedures that apply.
Please refer to the Warranty Policy and Procedures Manual regarding proper support, documentation and archiving requirement for claims, as
applicable.
ATTACHMENTS
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 144
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 145
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 146
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 147
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 148
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 149
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 150
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 151
B07 02 11 - Procedure2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 130211 Date: 110601
Fuel System - High Pressure Direct Injection Repair Info
SI B13 02 11
Fuel Systems
June 2011
Technical Service
SUBJECT
High-pressure Direct Injection Fuel System Repairs
MODEL
All models with N54, N55, N63, S63, N73, N74 and M57Y engines
INFORMATION
Failure to follow the repair procedures, including the use of the special tools and the correct torque specifications during the removal, installation
and or replacement of the high-pressure fuel system components can result in damage to the high-pressure fuel lines, high-pressure fuel injectors,
high-pressure pump and the cylinder head.
The use of power or pneumatic tools is not allowed when removing and installing these components.
WARRANTY INFORMATION
Damage to these components resulting from not adhering to the proper repair procedures are not covered under the terms of the BMW New
Vehicle/SAV Limited Warranty or any applicable Federal, State or BMW Emissions Warranty.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 652210 Date: 110601
Restraints - Replaced Seat Occupancy Sensor Won't Enable
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 152
SI B65 22 10
Audio, Navigation, Monitors, Alarms, SRS
June 2011
Technical Service
This Service Information bulletin supersedes SI B65 22 10 dated October 2010.
[NEW] designates changes to this revision
SUBJECT
Replaced Seat Occupancy Sensor Mat Will Not Enable
MODEL
F01, F02 (7 Series)
F07, F10 (5 Series)
SITUATION
After replacing a CIS (capacitive sensing passenger occupancy mat), the new mat will not enable when using ISTA/P. However, ISTA/P shows that
the ACSM (Active Crash Safety Module) was coded correctly. The following faults are stored in the ACSM control module: 9309ED, 9309F4 and
930A23.
CAUSE
ACSM coding error
CORRECTION
For a workaround, submit a PuMA case with "CIS enabling" in the subject line.
The coding fix is expected to be included with the release of [NEW] ISTA/P 2.43 in September 2011.
WARRANTY INFORMATION
For information only
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 660111 Date: 110502
Collision Avoidance - TRSVC Module Fails Programming
SI B66 01 11
Distance Systems, Cruise Control, Remote Control
May 2011
Technical Service
This Service Information bulletin supersedes SI B66 01 11 dated May 2011.
[NEW] designates changes to this revision
SUBJECT
Top Rear Side View Camera Control Module Fails Programming and Calibration
MODEL
F01, F02 (7 Series)
F04 (ActiveHybrid 7)
F07 (5 Series)
Vehicles produced to 2/28/10 or with an integration level prior to F001-10-03-501
SITUATION
The TRSVC (Top Rear Side View Camera) control module may fail programming using ISTA/P (Integrated Service Technical
Application/Programming) 2.41.0, 2.41.1 or 2.41.2.
The affected vehicles are equipped with at least one of the following options:
^ 508 - Park Distance Control (PDC)
^ 3AH - Reversing Camera
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 153
^ 5DK - Side View Camera
CAUSE
Software error in the TRSVC control module
[NEW] PROCEDURE
To avoid having the TRSVC (Top Rear Side View Camera) control module fail during a vehicle software update procedure, only program these
vehicles with ISTA/P 2.41.3 or higher.
If you had one of these vehicles where the TRSVC (Top Rear Side View Camera) control module failed during a vehicle software update procedure,
reprogram the vehicle with ISTA/P 2.41.3 or higher. Submit the repair as outlined below.
Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software.
For information on programming and coding with ISTA/P, refer to CenterNet / Aftersales / Aftersales Business Development & Marketing Portal /
Service Operations / Workshop Technology / Vehicle Programming.
[NEW] WARRANTY INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 320511 Date: 110501
Steering - Steering Wheel Leather Peeling From The Rear
SI B32 05 11
Steering and Wheel Alignment
May 2011
Technical Service
SUBJECT
Steering Wheel Leather Cover Is Peeling
MODEL
All
SITUATION
The steering wheel leather is peeling away from the rear side of the steering wheel.
CAUSE
The adhesive application is poor or insufficient.
CORRECTION
Apply instant adhesive to the affected areas.
PROCEDURE
Refer to the attachment.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 154
Replacement of the complete steering wheel for this peeling issue will not be accepted by warranty.
PARTS INFORMATION
WARRANTY INFORMATION
ATTACHMENTS
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 155
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 156
B320511 - Procedure.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 130106 Date: 110501
Fuel System - Alcohol Fuel Blend Usage
SI B13 01 06
Fuel Systems
May 2011
Technical Service
This Service Information bulletin supersedes SI B13 01 06 dated September 2006.
[NEW] designates changes to this revision
SUBJECT
Alcohol Fuel Blends in BMW Vehicles
MODEL
All with gasoline engines
SITUATION
Fuel blends containing a high percentage (above 10%) of alcohol, mainly ethanol, are becoming more commercially available. Customers inquire
about the possibility of using alcohol fuels (e.g., E85) in BMW vehicles.
INFORMATION
Fuels containing up to and including 10% ethanol; or other oxygenates with up to 2.8% oxygen by weight, that is, 15% MTBE (methyl tertiary butyl
ether); or 3% methanol plus an equivalent amount of cosolvent will not void the applicable warranties with respect to defects in materials or
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 157
workmanship.
Usage of such alcohol fuel blends may result in drivability, starting, and stalling problems due to reduced volatility and lower energy content of the
fuel. Those drivability problems may be especially evident under certain environmental conditions such as high or low ambient temperatures and
high altitude.
Only specially adapted vehicles (FFV - Flexible Fuel Vehicles) can run on high alcohol fuel blends. BMW, for the various technical and
environmental reasons explained below, does not offer FFV models.
Usage of E85 or any other high-alcohol content blend (e.g., E30) in BMW vehicles will cause various drivability complaints (cold-start problems,
stalling, reduced performance, poor fuel economy, etc.); may cause excessive emissions; and may cause irreversible damage to engine, emission
control and fuel delivery systems due to incompatibility of materials with alcohols.
General Notes Regarding E85 Fuel
E85 fuel contains 85% (by volume) ethanol and 15% gasoline. Ethanol can be produced chemically from ethylene or biologically from grains,
agricultural wastes, or any organic material containing starch or sugar. In the US, ethanol is mainly produced from corn and is classified as a
renewable fuel.
Similar to gasoline, ethanol contains hydrogen and carbon with additional oxygen molecules built into its chemical chain. This chemical structure
makes ethanol's burning process slightly cleaner than gasoline (lower tailpipe emissions).
On the other hand, due to lower carbon content, ethanol provides 27% less energy (for identical volume) than gasoline, resulting in reduced fuel
economy of E85 vehicles (approximately 22% higher consumption). Increased fuel consumption requires appropriately enlarged fuel tank capacities
(usually a 30% increase), and specific DME calibrations for E85 lower stoichiometric air/fuel ratio (10 compared to 14.7 for gasoline engines).
E85 fuel volatility is typically lower than gasoline (RVP 6-10 psi, compared to 8-15 psi for gasoline). Lower fuel volatility will reduce vehicle
evaporative emissions, but it may cause cold-starting problems, especially with lower ambient temperatures.
Under certain environmental conditions, mainly lower ambient temperatures, ethanol separates from the gasoline/alcohol mixture and absorbs water.
The ethanol-absorbed water molecules are heavier than gasoline or ethanol; they remain at the bottom of fuel tank and, when introduced into the
combustion process, they tend to form an extremely lean mixture resulting in misfire, rough idle and cold-starting problems.
Certain materials commonly used with gasoline are totally incompatible with alcohols. When these materials come in contact with ethanol, they may
dissolve in the fuel, which may damage engine components and may result in poor vehicle drivability.
Some metals (e.g., zinc, brass, lead, aluminum) become degraded by long exposure to ethanol fuel blends. Also, some nonmetallic materials used in
the automotive industry such as natural rubber, polyurethane, cork gasket material, leather, polyvinyl chloride (PVC), polyamides,
methyl-methacrylate plastics, and certain thermo and thermoset plastics degrade when in contact with fuel ethanol.
In order to safely and effectively operate a motor vehicle running on E85, the vehicle must be compatible with alcohol use. Some manufacturers have
developed vehicles called FFV (Flexible Fuel Vehicle) that can operate on any blend of ethanol and gasoline (from 0% ethanol and 100% gasoline to
85% ethanol and 15% gasoline). Ethanol FFVs are similar to gasoline vehicles, with main differences in materials used in fuel management and
delivery systems, and DME control module calibrations. In some cases, E85 vehicles also require special lubricating oils.
Aftermarket conversions of gasoline-powered vehicles to ethanol-fueled vehicles, although possible, are not recommended, due to internal materials
and DME software incompatibility as well as the high costs of conversion.
[NEW] In order to correctly diagnose various drivability complaints caused by fuel blends with a high level of ethanol content, refer to SI B13 05
10, Testing Fuel Composition for applicable tools and procedures.
WARRANTY INFORMATION
Components damage/malfunctions or any drivability problems caused by the use of fuels containing more than 10% ethanol (or other oxygenates
with more than 2.8% oxygen by weight) will not be covered under BMW warranties with respect to defects in materials or workmanship.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 512910 Date: 110401
Interior - Center Storage Compartment Is Too Small
SI B51 29 10
Body Equipment
April 2011
Technical Service
This Service Information bulletin supersedes SI B51 29 10 dated August 2010.
[NEW] designates changes to this revision
SUBJECT
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 158
[NEW] Center Storage Compartment Too Small - Delete Snap-in Adapter
MODEL
F01, F02 (7 Series) with option 6NF (Smart Phone Integration)
SITUATION
To address a customer's concern that the center storage compartment is too small, a retrofit kit has been developed that deletes the snap-in adapter
and provides an additional 27% of usable space. This retrofit is available as a customer-pay item.
PROCEDURE
[NEW] Refer to the attachment.
PARTS INFORMATION
Refer to the attachment.
WARRANTY INFORMATION
[NEW] This is a customer convenience retrofit that is available at the customer's request and therefore is not a matter for warranty.
ATTACHMENTS
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 159
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 160
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 161
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 162
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 163
B512910 - Procedure2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 650410 Date: 110401
Navigation - Update Navigation After (CIC) Head Replaced
SI B65 04 10
Audio, Navigation, Monitors, Alarms, SRS
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 164
April 2011
Technical Service
This Service Information bulletin supersedes SI B65 04 10 dated March 2010.
[NEW] designates changes to this revision
SUBJECT
CIC Navigation Road Map Installation After CIC Replacement
MODEL
All models with option 609 (Navigation System Professional, CIC)
INFORMATION
The replacement Car Information Computer (CIC) always come with the latest Navigation Road Map database installed.
SITUATION
When replacing a CIC head unit, the road map database version that was in the defective CIC must be installed in the new CIC.
[NEW] PROCEDURE
IMPORTANT:
Before replacing the defective CIC head unit, identify the NAV road map version installed in the defective CIC.
Install the appropriate CIC NAV road map through either ISTA/P or the DVD road map set:
^ Using ISTA/P, refer to Attachment A.
^ Using DVD road map set, refer to Attachment B.
Note:
When installing the CIC NAV road map via the DVD road map set, the REPAIR enabling code must be requested through ASAP. Refer to
Attachment C.
WARRANTY INFORMATION
ATTACHMENTS
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 165
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 166
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 167
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 168
B650410 Attachment A
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 169
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 170
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 171
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 172
B650410 Attachment B
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 173
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 174
B650410 Attachment C
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 170106 Date: 110401
Cooling System - Information on Coolant Refilling
SI B17 01 06
Cooling System
April 2011
Technical Service
This Service Information bulletin supersedes SI B17 01 06 dated September 2007.
[NEW] designates changes to this revision
SUBJECT
Refilling Coolant Systems
MODEL
All
SITUATION
BMW recommends filling the cooling system for protection against freezing down to -34°F (-37°C). This means an antifreeze ratio of 50%
antifreeze and 50% water. In severely cold areas, the antifreeze can be increased to 60%, which provides freezing protection down to -62°F (-52°C).
Do not exceed a 60% ratio of antifreeze. The specified antifreeze ratio is important, since an insufficient amount would impair anti-freezing and
corrosion, inhibiting protection. An excessive amount would not improve freezing protection, but would instead reduce freezing protection. At all
times, the antifreeze and water should be pre-mixed before pouring into the engine. If pre-mixing is not performed, damage will occur to the water
pump assembly.
Since model year 2004 (and Z4 MY 2003), BMW has been using an engine coolant with a long-term life rating. The long-term antifreeze/coolant
must be completely drained and replaced only in conjunction with any Repairs that require replacement of aluminum or metal cooling system
components. The corrosion protection for these components is provided only in a new long-term coolant. On all other repairs that involve draining of
partial quantities of coolant, replace the drained quantities with new long-term antifreeze/coolant.
[NEW] Refer to SI B17 01 07 and B17 01 10 for additional information regarding BMW long-term antifreeze/coolant, maintenance, repairs,
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 175
replacement requirements and replacement procedures.
WARRANTY INFORMATION
For information only
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 130510 Date: 110401
Fuel System - High Alcohol Fuel Detection
SI B13 05 10
Fuel Systems
April 2011
Technical Service
This Service Information bulletin replaces SI B13 04 06 dated August 2006.
SUBJECT
Testing Fuel Composition
MODEL
All
SITUATION
Fuel blends containing a high percentage of alcohol (10% and above), mainly ethanol, are becoming more commercially available. Usage of E85 or
any other high alcohol content blend (e.g., E30) in BMW vehicles will cause various drivability complaints (cold start problems, stalling, reduced
performance, poor fuel economy, etc.); may cause excessive emissions; and may cause irreversible damage to engine, emission control and fuel
delivery systems due to incompatibility of materials with alcohols. Refer to SI B13 01 06 Alcohol Fuel Blends in BMW Vehicles for complete
details.
In order to correctly diagnose various drivability complaints caused by fuel blends with a high level of ethanol content, BMW is providing you with
an electronic fuel composition tester.
Fuel Composition Tester
P/N 83 30 0 439 685
Refer to B04 04 11 for more details.
PROCEDURE
Safety Precautions:
^ Gasoline is highly flammable; observe normal precautions for working with flammable liquids. Perform all tests away from any source of ignition.
A class B fire extinguisher must be available.
^ Wear protective eye protection with side shields and Nitrile rubber gloves for handling the tester.
^ Please adhere to any applicable OSHA regulations when handling gasoline.
^ Dispose of the mixture according to local, state and federal regulations.
Refer to the attached procedure for testing the fuel composition of gasoline.
WARRANTY INFORMATION
Component damage, malfunctions, or any drivability problems verified to be caused by the use of fuels containing more than 10% ethanol (or other
oxygenates with more than 2.8% oxygen by weight) will not be covered under BMW warranties as this is not considered a defect in materials or
workmanship. Always document the results found on the vehicle repair order whenever performing this test.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 176
ATTACHMENTS
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 177
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 178
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 179
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 180
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 181
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 182
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 183
B130510 Fuel Composition Tester
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 650709 Date: 110401
Navigation System - Missing/Incorrect Road Map Data
SI B65 07 09
Audio, Navigation, Monitors, Alarms, SRS
April 2011
Technical Service
This Service Information bulletin replaces SI 65 07 09 dated August 2010.
[NEW] designates changes to this revision
SUBJECT
Navigation System Has Missing or Incorrect Road Map Data
MODEL
All models with option 609 (Navigation System Professional) and NAV road map from Tele Atlas(R)
SITUATION
The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance:
^ Street name, house number or city is missing or incorrect
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 184
^ Point Of Interest (P0I) is missing or incorrect
^ Map feature is missing or incorrect
^ Bridge
^ Roundabout/rotary
^ Housing development/estate
The route calculation has discrepancies for certain addresses, for instance:
^ Distance is incorrect
^ Travel time is incorrect
^ Changes regarding vehicle restrictions
^ Lane direction changes, dependent on time and day
^ One way streets
^ Highway exits
^ Toll roads
CORRECTION
The Tele Atlas(R) Road Map has incorrect or missing data.
INFORMATION
Do not replace parts!
This is not a hardware problem in the BMW navigation systems.
[NEW] Therefore, a road map error or missing data must be reported directly to Tele Atlas(R) by accessing the following link (for BMW
customers):
For a brief description on how to report a road map error or missing data, please refer to attachment A.
IMPORTANT:
^ The customer must have the latest available Tele Atlas(R) Road Map data before reporting an error. Road Map Error Reports on older Road Maps
will not be processed by Tele Atlas(R).
^ A valid email address should be provided so that Tele Atlas(R) can reply to customer feedback.
WARRANTY INFORMATION
For information only
ATTACHMENTS
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 185
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 186
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 187
B650709-Procedure2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 511111 Date: 110401
Body - Doors Won't Close Or Are Difficult To Open
SI B51 11 11
Body Equipment
April 2011
Technical Service
SUBJECT
Doors Will Not Open or Close when Outside Temperature Is Below Freezing
MODEL
F01, F02, F04 (7 Series) from start of production through January 2, 2011
F07, F10 (5 Series) from start of production through January 2, 2011
SITUATION
The doors will not close or are too difficult to open.
CAUSE
The Bowden cable for the outside door handle has moisture inside. The water intrusion can freeze, making the door handle inoperative.
PROCEDURE
Refer to the attachment.
PARTS INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 188
WARRANTY INFORMATION
ATTACHMENTS
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 189
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 190
B511111 - Procedure
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 161110 Date: 110401
Fuel System - Fuel Cap Tether Is Broken Or Lost
SI B16 11 10
Fuel Supply Systems
April 2011
Technical Service
SUBJECT
Fuel Cap Tether Broken or Lost
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 191
MODEL
All
SITUATION
The customer complains that the fuel cap rubber tether is broken or is lost because it has become dislodged from the fuel cap and body of the
vehicle.
PROCEDURE
If either of these situations is encountered, replace the fuel cap and tether using the appropriate cap part number described in EPC.
WARRANTY INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 620111 Date: 110301
Instruments - Head-Up Display Background Too Bright
SI B62 01 11
Instruments
March 2011
Technical Service
SUBJECT
Head-up Display Background too Bright When Driving at Night
MODEL
F01, F02, F04 (7 Series)
F10 (5 series)
SITUATION
The display background in the HUD (Head-up Display) is too bright during night-time driving.
This situation is particularly noticeable when the instrument lighting is set to maximum. If the brightness of the indicating instruments is reduced by
adjusting the thumbwheel far enough that the display of the HUD is no longer perceived as too bright, the brightness of the instrument cluster is then
too low.
CAUSE
Software error in the HUD
PROCEDURE
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 192
Do not replace any parts.
A software solution is expected in July 2011 for the F10, and in September 2011 for the F01, F02, and F04, at which time this service information
bulletin will be updated to include the specific repair procedure.
WARRANTY INFORMATION
Once the corrective repair procedure is available, this section will be updated to include the necessary warranty information.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 610110 Date: 110301
Campaign - KAFAS Module Reprogramming
SI B61 01 10
General Electrical Systems
March 2011
Technical Service
This Service Information bulletin supersedes SI B61 01 10, dated February 2010.
PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES THE NEXT TIME THEY
ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS.
[NEW] designates changes to this revision
SUBJECT
Service Action: Program the KAFAS Control Unit
MODEL
F01, F02 (7 Series)
F07 (5 Series Gran Turismo)
SITUATION
Some of the driver assistance systems, such as Lane Departure Warning and High-beam Assistant, may not operate at the required performance
level. The customer may feel that the sensitivity of these systems is either too high or too low.
CAUSE
Software in the KAFAS Control Unit
AFFECTED VEHICLES
This Service Action involves F01, F02, and F07 vehicles which were produced from 3/3/09 to 9/21/09.
In order to determine whether a specific vehicle has had this Service Action completed or is affected by this Service Action, first check the B-pillar
label for code number 557. If code number 557 has been punched out, the campaign has already been performed. If code number 557 has not been
punched out, it will be necessary to utilize the "Service Menu" of DCSnet (Dealer Communication System) or the Key Reader. Based on the
response of the system, either proceed with the corrective action, or take no further action.
[NEW] PROCEDURE
Use the appropriate path to reset the calibration and coding data in the KAFAS control unit. Depending on the version of ISTA Diagnostics available
in your workshop:
Using ISTA D2.23.0
1. Perform a vehicle test.
^ Select the Function Structure tab.
^ Select "Body" for Level 1.
^ Select "Display and Information Functions" for Level 2.
^ Select "Current Fault Pattern" Level 3.
^ Select "Lane Departure Warning Fault Pattern" Level 4.
^ Start search.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 193
^ Select test plan "AW6650_WAS2 lane departure warning: fault patterns", and then click "Display".
^ Select any one of the complaints listed, and select "Continue".
^ Run through the test plan to completion in order to reset the KAFAS data.
Using ISTA D2.24.0 or higher
1. Perform a vehicle test.
^ Select the Function Structure tab.
^ Select "Driver Assistance" for Level 1.
^ Select "Lane Departure Warning" for Level 2.
^ Click on "Start search"
^ Select test plan "AW6650_WAS2 lane departure warning: fault patterns", and then click "Display".
^ Select any one of the complaints listed, and select "Continue".
^ Run through the test plan to completion in order to reset the KAFAS data.
2. Program the vehicle using ISTA/P 2.36.0 or later.
Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software.
For information on programming and coding with ISTA/P, refer to CenterNet / Aftersales Portal / Service / Workshop Technology / Vehicle
Programming.
LABEL INSTRUCTIONS
This Service Action has been assigned code number 557. After the vehicle has been checked and/or corrected, obtain a label (SD 92-366) and:
A. Emboss your BMW center warranty number in the middle of the label (1);
B. Punch out code number 557 (2), printed on the label; and
C. Affix the label to the B-pillar as shown.
If the vehicle already has a label from a previous Service Action/Recall Campaign, affix the new label next to the old one. Do not affix one label on
top of another one, because a number from an underlying label could appear in the punched-out hole of the new label.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 194
WARRANTY INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 651910 Date: 110301
Audio - CD/DVD Changer Is Inoperative/DTC 9D4E
SI B65 19 10
Audio, Navigation, Monitors, Alarms, SRS
March 2011
Technical Service
This Service Information bulletin supersedes SI B65 19 10 dated November 2010.
[NEW] designates changes to this revision
SUBJECT
CD/DVD Changer Is Inoperative
MODEL
E89 (Z4)
E70 (X5)
E71, E72 (X6)
F01, F02 (7 Series)
F07 (5 Series)
Produced up to January 27th, 2010 with option 696 (DVD changer) or option 672 (CD Changer)
SITUATION
Scenario 1: The CD/DVD changer is inoperative and all LEDs are flashing rapidly.
Scenario 2: The CD/DVD changer is inoperative; the LEDs are not flashing.
In both scenarios, the inserted CDs/DVDs can neither be played nor ejected.
CAUSE
The CD/DVD changer is in safety mode and is locked. Fault code 9D4E can be stored in the CD/DVD changer.
CORRECTION
Connect a BMW approved battery charger and perform a vehicle test using the latest ISTA (Integrated Service Technical Application) diagnostic
software.
Diagnose any relevant faults that are stored by completing the test plans.
Scenario 1
Perform and complete the test plan "AW6512_WAS7-CD changer/DVD changer: All LEDs flash in quick succession". Please note the DIAGCODE
(Diagnosis Code) presented at the end of the test plan. The test plan can be accessed via the following path:
^ Select "Activities\Information Search\Function structure\Body\Audio, Video, Navigation, Telephone (MOST ring)\Fault patterns\CD changer
/DVD changer: All LEDs flash in quick succession" and start search.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 195
^ Select AW6512_WAS7-CD changer/DVD changer: All LEDs flash in quick succession" and press "Display".
^ Follow the on-screen instructions to work through the test plan.
Scenario 2
Perform and complete the test plan "B6512_MMCE70-DVD Changer". Please note the DIAGCODE (Diagnosis Code) presented at the end of the
test plan. The test plan can be accessed via the following path:
^ Select "Activities\Information Search\Function structure\Body\Audio, Video, Navigation, Telephone (MOST ring)\DVD Changer\DVD Changer"
and start search.
^ Select "B6512_MMCE70-DVD Changer" and press "Display".
^ Follow the on-screen instructions to work through the test plan.
WARRANTY INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 510811 Date: 110201
Body - Door Brake Squeaks When Opened And Closed
SI B51 08 11
Body Equipment
February 2011
Technical Service
SUBJECT
Door Brake Squeaks when Opened and Closed
MODEL
F01, F02, F04 (7 Series)
SITUATION
The front or rear door brake may squeak when the door is opening or closing.
CAUSE
The door brake ball joint needs lubrication.
PROCEDURE
Refer to the attachment.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 196
PARTS INFORMATION
WARRANTY INFORMATION
ATTACHMENT
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 197
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 198
B510811-Procedure.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 840111 Date: 110201
Campaign - BMW ASSIST(R) Vehicle Incorrectly Provisioned
SI B84 01 11
Communication Systems
February 2011
Technical Service
SUBJECT
Service Action: BMW ASSIST Vehicles Are Not Correctly Provisioned
MODEL
Vehicles according to the VIN shown below.
SITUATION
Due to incorrect provisioning data, the vehicles must be manually re-provisioned.
CAUSE
Incorrect provisioning data in the TCU
Vehicles still in transport mode or parked out of GSM reception, preventing automatic reprovisioning over the air
PROCEDURE
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 199
^ Check the VIN list shown above of affected vehicles.
^ If in transport mode, take the vehicle out of transport mode with ISTA.
^ Move the vehicle into an area of GSM reception, if necessary.
^ In the vehicle, go to the "BMW ASSIST" menu, select "Service Status", and then select "Update Services".
LABEL INSTRUCTIONS
This Service Action has been assigned code number 588. After the vehicle has been checked and/or corrected, obtain a label (SD 92-395) and:
A. Emboss your BMW center warranty number in the middle of the label (1);
B. Punch out code number 588 (2), printed on the label; and
C. Affix the label to the B-pillar as shown.
If the vehicle already has a label from a previous Service Action/Recall Campaign, affix the new label next to the old one. Do not affix one label on
top of another one, because a number from an underlying label could appear in the punched-out hole of the new label.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 200
WARRANTY INFORMATION
Covered under the terms of the BMW New Vehicle/SAV Limited Warranty as applicable.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 240110 Date: 110201
A/T - Emergency Park Release Information
SI B24 01 10
Automatic Transmission
February 2011
Technical Service
This Service Information bulletin supersedes B24 01 10 dated December 2010.
[NEW] designates changes to this revision
SUBJECT
MY 2011 E70 and E71 with ZF 6HP/8HP Transmissions - Emergency Park Release
MODEL
INFORMATION
[NEW] With the introduction of the E70 and E71 LCI vehicles (from 04/2010 production) and on other vehicle models equipped with ZF
8HP45/70/90 transmissions (various introduction dates listed above), the transmission Park Emergency Release cable has been eliminated.
In situations where the vehicle's electrical system is disabled (e.g., flat battery) and the transmission is locked in the Park position, a suitable caster
dolly system (e.g., GoJack(R), manufactured by Zondex Corporation) must be used in order to move and/or relocate the vehicle.
It is absolutely unacceptable to pull the vehicle with the rear axle locked and the tires being dragged on the ground. Any subsequent damage to the
drivetrain components or tires will not be covered by BMW Warranties.
Once the vehicle is in the workshop and securely positioned on the lift, the transmission Park lock may be disengaged by using the following
procedure:
[NEW] Vehicles equipped with 8HP45/8HP70/8HP90
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 201
1. Remove the underbody panel.
2. Locate the Park Emergency Release Level (1) on the left (driver's side) of the transmission.
3. Using a 5 mm Allen wrench, turn the release bolt (2) clockwise until its head reaches the edge of transmission housing surface.
[NEW] NOTE:
The release bolt (2) has to be replaced once it has been moved from its original position.
[NEW] X5 35d, X5, X6 M S63, 740i/750i with 6HP28
1. Remove the underbody panel.
2. Locate the Park Emergency Release Level (1) on the left (driver's side) of the transmission.
3. Using 5 mm Allen wrench, turn the release bolt (2) clockwise until its head reaches the surface of the bracket.
IMPORTANT UPDATE:
On vehicles produced from 09/2010 or on vehicles updated with ISTA/D 2.39.0 or higher (target integration level from 10-09-500), the following
procedure to electronically unlock the parking lock may be used if an engine does not start but the starter motor is still operational:
1. Turn the ignition ON (KL15).
2. Press the brake pedal and continue pressing it throughout all further steps.
3. Press the Start/Stop button (starter will engage).
4. As soon as the starter motor is engaged, press the unlock button on the left side of the GWS shifter and move the shifter forward to position N.
Note:
For M57Y diesel engine-equipped vehicles and during low ambient temperatures, a certain delay (up to 4 seconds) may be experienced before
switching to the N position.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 202
5. Continue pressing the GWS shifter towards the N position until the audible gong is heard and a CC message "Gearbox Malfunction. Gearbox
position P may not be possible. Activate parking brake while vehicle is standing" is displayed.
6. Then release the gearshift and reselect the N position within the next 6 seconds. Gear position N is then displayed in the instrument cluster.
7. Continue depressing the brake pedal until the starter motor stops cranking. Then the brake pedal can be released and the vehicle can be
moved/pushed into a desired place.
Important:
After applying the procedure described above, the vehicle can only be moved manually. Towing is prohibited since the parking lock may engage,
causing severe transmission damage.
8. The ignition has to be ON (KL15) at all the times during this process. If turned OFF, the Park gear position is going to be engaged automatically.
NOTE:
If neutral position N cannot be achieved, cycle the ignition ON/OFF several times (press the Start/Stop button without depressing the brake pedal).
Then try steps 1 to 7 again. After 3 unsuccessful attempts, a minimum 10-minute starter "cool-down" period is required before another try.
WARRANTY INFORMATION
For information only
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 510611 Date: 110201
Interior - Noise From RF Side Of Dash Near Footwell
SI B51 06 11
Body Equipment
February 2011
Technical Service
SUBJECT
Front Passenger Side Dashboard Rattles
MODEL
F01, F02, F04 (7 Series) produced up to August 29, 2010
SITUATION
Rattling or clattering noises may occur near the footwell area on the front passenger side when driving on rough roads.
CAUSE
The front passenger footwell trim comes into contact with the lower dashboard.
PROCEDURE
Refer to the attachment.
PARTS INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 203
WARRANTY INFORMATION
ATTACHMENTS
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 204
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 205
B510611 - PROCEDURE
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 654009 Date: 110101
Navigation System - European Road Map Data Displayed
SI B65 40 09
Audio, Navigation, Monitors, Alarms, SRS
January 2011
Technical Service
This Service Information bulletin supersedes SI B65 40 09 dated February 2010.
[NEW] designates changes to this revision
SUBJECT
CIC Navigation: European Road Map Is Displayed
MODEL
All models from September 2008 on with option 609 (Navigation System Professional, CIC)
SITUATION
The European road map is displayed or the vehicle position is in the middle of the Atlantic Ocean.
^ The current vehicle position is incorrect.
^ No US addresses can be entered.
CAUSE
The road map test function is activated.
CORRECTION
Deactivate the road map test function.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 206
[NEW] PROCEDURE A
Refer to Attachment A.
WARRANTY INFORMATION
ATTACHMENTS
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 207
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 208
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 209
B654009 - PROCEDURE
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 110609 Date: 110101
Engine - Crankshaft Seal/Bedplate Sealing Information
SI B11 06 09
Engine
January 2011
Technical Service
This Service Information bulletin supersedes SI B 11 06 09 dated July 2009.
[NEW] designates changes to this revision
SUBJECT
[NEW] Crankshaft Seal and Bed Plate Sealer
MODEL
[NEW] All
INFORMATION
When replacing the front or rear crankshaft radial oil seals, or resealing the crankcase bedplate, the repair instructions advise using P/N 83 19 0 439
030 Loctite 193140. At this time, Loctite 193140 is not available using the BMW part number. As a substitute, P/N 83 19 7 536 051 Loctite 128357
can be used until further notice.
All other sealing materials, application tools, and instructions are correct when performing these repairs.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 660510 Date: 101201
Collision Avoidance - (CID) Display Flickers
SI B66 05 10
Distance Systems, Cruise Control, Remote Control
December 2010
Technical Service
This Service Information bulletin supersedes SI B66 05 10 dated September 2010.
[NEW] designates changes to this revision
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 210
SUBJECT
CID Flickers when the Reversing or Side View Camera is Operational
MODEL
E70 (X5)
E71, E72 (X6)
F01, F02, F04 (7 Series)
F07 (5 Series Gran Turismo)
F10 (5 Series)
Vehicles produced from 8/31/08
SITUATION
The camera picture displayed in the CID (Central Information Display) flickers. This only occurs in the vicinity of gas discharge lamps or halogen
lamps in garages or workshops. Upon leaving the area of the light source the picture returns to normal.
CAUSE
Pulsed light including gas discharge lamps or halogen lamps can produce flickering of the picture displayed in the CID.
[NEW] INFORMATION
The corrective measure has been integrated into the latest version of ISTA diagnostics. Perform the recommended steps in test plans W6653_WAS5
and W6653_WAS6.
Test plans W6653_WAS5 and W6653_WAS6 can be found as follows: Activities tab / Information Search / Function Structure / Body / Camera
System / Start Search / Select test plan.
Note:
The applicable test plan will be displayed depending on the vehicle being repaired.
[NEW] CORRECTION
Refer to ISTA diagnosis for the required repair procedure.
[NEW] WARRANTY INFORMATION
Refer to the KSD2 to code the repair performed as prescribed by ISTA diagnosis results, and the Warranty Policy and Procedures Manual for
specific warranty coverage.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 631306 Date: 101201
Automatic Headlamps - Operating Characteristics
SI B63 13 06
Lights
December 2010
Technical Service
This Service Information Bulletin supercedes B63 13 06 dated October 2006.
[NEW]designates changes to this revision
SUBJECT
Automatic Headlamp System Does Not Switch Off the Lights
MODEL
[NEW]All models with the rain-light sensor (option 521)
SITUATION
The low beam headlamps switch on spontaneously or stay on, even in daylight.
CAUSE
Normal operation
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 211
[NEW]INFORMATION
The issue has been integrated into ISTA diagnostics. In ISTA "Information search", select "Text search", then enter "Light sensor" as the search
term. Press "Start search", then select "FUB Rain/driving light sensor: restrictions due to technical features".
[NEW]WARRANTY INFORMATION
For information only2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 652909 Date: 091001
Satellite Radio - Favorite Stations Cannot Be Stored
SI B 65 29 09
Audio, Navigation, Monitors, Alarms, SRS
October 2009
Technical Service
SUBJECT
Satellite Radio: Favorite Cannot Be Stored in Certain Cases
MODEL
INFORMATION
On the above-mentioned models, the satellite receiver (SDARS) is integrated into the head unit (CIC and RAD2+).
With the new generation satellite receiver, it is possible to store 30 favorites in the "Favorites list".
SITUATION
In certain cases, the displayed "Artist" and "Title" information cannot be stored in the menu "Favorites". Only the "Channel" can be stored in
"Presets".
See the attachment.
This occurs only on XM channels that are transmitted from a different SIRIUS-XM database.
CAUSE
SIRIUS-XM has two different data bases for broadcasting SIRIUS and XM channels.
There are issues with broadcasting XM channels into the SIRIUS channel line-up.
CORRECTION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 212
Do not replace parts! This is not a fault of the satellite receiver; therefore, no diagnosis is necessary.
SIRIUS-XM is working on a solution. Please explain the current situation to the customer.
WARRANTY INFORMATION
For information only
ATTACHMENTS - B652909 Procedure
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 653309 Date: 091001
Audio System - Satellite Radio Inop. From Rear System
SI B 65 33 09
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 213
Audio, Navigation, Monitors, Alarms, SRS
October 2009
Technical Service
SUBJECT
Satellite Radio Cannot Be Operated via the Rear Entertainment System
MODEL
F01, F02 *(7 Series) from September 2009 to March 2010
F07 *(Gran Turismo) from SOP to March 2010
*with option 609 (NAVIGATION SYSTEM PROFESSIONAL, CIC), option 655 (SATELLITE RADIO) and option 6FG (REAR SEAT
ENTERTAINMENT)
SITUATION
Note:
On the above-mentioned models, the satellite radio receiver (SDARS) is integrated into the CIC head unit (Car Information Computer).
Satellite radio cannot be operated via the Rear Seat Entertainment system when the vehicle is in sleep mode (when the vehicle is approx. 5 minutes
into status KL-0).
No audio from the satellite radio and no satellite radio station can be selected.
Important:
All other audio modes are working.
CAUSE
The satellite receiver does not turn on when the MOST-bus is in sleep mode.
INFORMATION
Do not replace parts!
This is a normal operation. Please explain to the customer that either Terminal R (KL-R) or Terminal 15 KL-15, Ignition on) has to be turned on.
WARRANTY INFORMATION
For information only
Disclaimer2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 660210 Date: 100101
Collision Avoidance - Camera View Appears Upside Down
SI B 66 02 10
Distance Systems, Cruise Control, Remote Control
January 2010
Technical Service
SUBJECT
Initialization of the Top View Camera
MODEL
F01, F02 (7 Series)
SITUATION
The display in the central information display (CID) for one or more of the three cameras used in the Top Rear Side View Camera (TRSVC) system
may appear upside down or simply not display any image.
No relevant fault codes are stored in the TRSVC module.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 214
This situation typically occurs on new vehicles during the Pre-Delivery Inspection (PDI) or after the electrical system of the car has been worked on.
CAUSE
One or more of the cameras have lost initialization.
PROCEDURE
Initialize the TRSVC system via ISTA/D, using the following procedure:
^ Perform a Vehicle Test.
^ Select the Service Function tab.
^ Select Body/Panorama Camera and then Start Search.
^ Select the test plan AS6653_TRSVCFX-Calibration, all-around vision camera.
^ Select Display.
^ Start the test plan.
During the calibration procedure, the cameras will be initialized.
WARRANTY INFORMATION
Covered under the terms of the BMW New Vehicle Limited Warranty.
Defect Code: 66 53 06 14 00
Labor Operation: Labor Allowance: Description
Refer to KSD Refer to KSD Initialize TRSVC
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 122209 Date: 100101
Campaign - Replace Spark Plugs
SI B12 22 09
Engine Electrical Systems
January 2010
Technical Service
This Service Information bulletin supersedes SI 12 22 09 dated September 2009.
PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES THE NEXT TIME THEY
ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS AND PRIOR TO RETAIL DELIVERY.
[NEW] designates changes to this revision
SUBJECT
[NEW] Service Action: Replace Spark Plugs (N63, N74, S63)
MODEL
E70, E71, E72, F01, F02, and F07 with N63, N74, and S63 engines produced 3/11/09 to 7/22/09
SITUATION
The spark plugs in the affected vehicles may not adhere to the durability requirements.
CAUSE
Micro-cracks in the ceramic insulator of the spark plug may occur, which could result in engine misfiring and rough running, especially at higher
engine speeds.
If this were to occur, the "Service Engine Soon" lamp would be illuminated and the engine may go into the emergency operation program.
Note:
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 215
The vehicle can still be operated were this fault to occur; however, the customer should proceed directly to the nearest BMW repair facility.
[NEW] AFFECTED VEHICLES
This Service Action involves E70, E71, E72, F01, F02, and F07 vehicles with N63, N74, and S63 engines which were produced from 3/11/09 to
7/22/09.
In order to determine whether a specific vehicle has had this Service Action completed or is affected by this Service Action, first check the B-pillar
label for code number 548. If code number 548 has been punched out, the campaign has already been performed. If code number 549 has not been
punched out, it will be necessary to utilize the "Service Menu" of DCSnet (Dealer Communication System) or the Key Reader. Based on the
response of the system, either proceed with the corrective action or take no further action.
[NEW] PARTS INFORMATION
PROCEDURE
[NEW] Replace all spark plugs as described in the model-specific REP documents as of ISTA D2.18.
LABEL INSTRUCTIONS
This Service Action has been assigned code number 549. After the vehicle has been checked and corrected, if necessary, obtain a label (SD 92-366)
and:
A. Emboss your BMW center warranty number in the middle of the label (1):
B. Punch out code number 549 (2) printed on the label: and
C. Affix the label to the B-pillar as shown.
If the vehicle already has a label from a previous Service Action/Recall Campaign, affix the new label next to the old one. Do not affix one label on
top of another one, because a number from an underlying label could appear in the punched-out hole of the new label.
[NEW] WARRANTY INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 070509 Date: 091101
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 216
Computers/Controls - ISTA/D DTC S0001 After Quick Delete
SI B 07 05 09
Workshop Environment Systems
November 2009
Technical Service
SUBJECT
ISTA/D Fault Code "S0001" Entries Still Present After Quick Delete
MODEL
All
SITUATION
When a vehicle test is performed and control modules are not responding (modules shown in yellow in the control module tree), a fault code starting
with an "S" and followed by a 4 digit number, such as "50001 No communication possible", is displayed. After finishing diagnosis and deleting the
fault memory of the vehicle, these control module faults are not deleted and are still displayed in the fault memory list.
These service fault code entries are known as virtual fault code entries for each control module that does not respond. However, when "Quick delete"
is performed and the service fault code entries are only momentarily deleted but return right away, this is an ISTA error.
ISTA will calculate the test plan to check the power supply of each control module that did not respond during the vehicle test.
1. Complete the test plan(s) until the problem is identified and corrected.
2. Delete the fault memory by selecting "Start quick delete" from the "Fault memory" screen.
3. If the "S0001 No communication possible" faults are still displayed, switch to the "Vehicle test" screen.
4. Highlight the control module not responding (yellow).
5. Select "Call up ECU functions".
6. Select "ECU test".
7. Once "ECU status:" changes to "ECU responding", the service fault code entry for that control module is deleted from the fault memory list, and
the control module status in the "Vehicle test" screen turns to green.
8. Continue this procedure for each control module that did not respond during the initial vehicle test.
This error will be corrected in ISTA/D 2.19.0.
WARRANTY INFORMATION
For information only
Disclaimer2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 841209 Date: 091101
BMW Assist(R) - Capabilities And Services By Model Year
SI B 84 12 09
Communication Systems
November 2009
Technical Service
SUBJECT
BMW Assist System Capabilities and Services by Model Year
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 217
MODEL
INFORMATION
Each year, the capabilities and services offered with the BMW Assist system have increased. The document provides an overview of features and
services by model and year.
PROCEDURE
See attachment.
WARRANTY INFORMATION
For information only
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 218
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 219
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 220
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 221
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 222
ATTACHMENTS
view PDF attachment B841209_Model_Year_Details_BMW_Assist_Services.
Disclaimer
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 160209 Date: 091223
Fuel Sys. - Fuel Level Sensor Repair Information
SI B 16 02 09
Fuel Supply Systems
December 2009
Technical Service
This Service Information bulletin replaces SI B16 01 06 dated September 2006.
SUBJECT
Fuel Level Sensor Repairs
MODEL
All Models
SITUATION
Where it is necessary to replace the right or the left-side fuel level sensor due to a failure, the entire pump and housing or delivery unit (suction jet
assembly) do not need to be replaced as well. In some cases, EPC does not show that the repair kit is available separately in the illustration, but it is
available in the parts description.
For example, the customer complains that the fuel gauge is inoperative. When diagnosed, the problem is found to be a defective right-side fuel level
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 223
sensor. Only the fuel level sensor should be replaced; there is no need to replace the entire fuel delivery module assembly. Refer to the applicable
Repair Instruction for complete details.
Fuel pump repair kits or delivery units (suction jet assemblies) should not be used to repair fuel level sensor concerns, and will not be covered under
the terms of the BMW New Vehicle Limited Warranty.
WARRANTY INFORMATION
For information only
Disclaimer2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 630408 Date: 091101
Lighting - Headlamp Condensation Diagnosis
SI B 63 04 08
Lights
November 2009
Technical Service
This Service Information bulletin supersedes SI B63 04 08 dated June 2008.
[NEW] designates changes to this revision
SUBJECT
Headlamp Moisture: Fault Diagnostics
MODEL
[NEW] All models
SITUATION
There is water or condensation in one or both headlamps.
[NEW] INFORMATION
Under some environmental conditions, condensation can occur without there being a faulty headlamp. A comprehensive test plan that will allow an
accurate diagnosis and repair is available. Follow the relevant test plan in diagnostics, using the latest ISTA diagnosis version. Select "Information
search" and the test plan may be accessed in two ways:
1. Using the "Text search" tab, select "Search for document title" and search using the term "Headlight fogging".
2. Using the "Function structure" tab, select "Body Mechanism, noises, optical element; leaks Water ingress Headlight fogged on inside Start
search ".
Note that a Diagnosis Code will be produced at the end of the test module. Be sure to include the code in the "Comments" section of the warranty
claim.
WARRANTY INFORMATION
For information only
Disclaimer2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 070409 Date: 091101
Computers/Controls - ISTA Test Plan Priority Error Info.
SI B 07 04 09
Workshop Environment Systems
November 2009
Technical Service
SUBJECT
ISTA Test Plan Priority Error
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 224
MODEL
All
When diagnosing a vehicle using ISTA (Integrated Service Technical Application), fault code test plans are intended to be listed by "Priority".
However, the priority given to test plans by ISTA may not be reliable. This may lead to unnecessary diagnosis being performed.
When ISTA was introduced, the entire diagnostics from DIS was migrated over to ISTA. Until all of the diagnostic data has been revised within
ISTA, this type of error may occur.
Before starting diagnosis, the entire test schedule should be considered. Always use fault symptom diagnosis when available~ and use the customer
complaint as the basis for determining which test plan to start first.
Note:
With each ISTA release, the priority given in the test schedule will become more reliable.
WARRANTY INFORMATION
For information only
Disclaimer2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 511109 Date: 100101
Body - Wind Noise In The A-Pillar Area Or Outside Mirror
SI B51 11 09
Body Equipment
January 2010
Technical Service
This Service Information bulletin supersedes SI B51 11 09 dated August 2009.
[NEW] designates changes to this revision
SUBJECT
Wind Noise from the A-pillar Area
MODEL
[NEW] F01, F02 (7 Series) produced up to 9/18/2009
SITUATION
A higher-than-expected level of wind noise above approximately 70mph may be present on some vehicles. The noise is most noticeable from the
area of the window, A-pillar, or outside mirror.
CAUSE
^ Turbulence in the airflow over the body of the vehicle
^ Air passages in the mirror and door assemblies
CORRECTION
Seal off selected areas of the mirror and door assemblies, as well as replacing door and mirror components with updated parts.
PROCEDURE
For all affected vehicles produced up to 9/18/2009:
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 225
1. Inspect the front bottom edges of the door seals (1). If any gap exists between the seal and adjacent trim strip (2), remove the seal and properly
seat it back onto the door.
2. Inspect the fitment of the doors. The leading edge of the door (1) should not protrude at all past the trailing edge of the fender (2). If the door
protrudes at all, adjust the door per Repair Instruction REP 41 5. ...
3. Inspect the seals between the front and rear doors (1) to determine whether any voids or areas of poor sealing exist. Also inspect the consistency
of the gap between the rear trim on the front door and the front edge of the rear door (2). If either gap is inconsistent or poorly sealed, adjust the trim
slightly rearward per REP 51 32 420. The adjustment may also require a minor adjustment of the door striker.
4. Inspect the door seals (1) between the leading edge of the doors (2) and the trailing edge of the fenders (3). If the seal is not installed correctly
(loose, bulging from the gap, etc.), it should be removed and reinstalled.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 226
5. If the roof trim strips (1) are wavy or loose, especially near the windshield (2), remove and reinstall them.
6. Remove the door panels per Repair Instruction REP 51 41 000. Locate the 2 voids in the window guide at the ends of the horizontal portion of it
(arrows). These passengers are in the corners of the window guide, where the horizontal part of the guide meets the vertical part.
7. Apply a strip of Butyl to each of these voids (front void depicted) and smooth it to completely fill the void.
8. Identify the 2 stamped cutouts on the inner door structure (1). These are immediately in front of and behind the inner belt molding (2). Fill each of
these 2 openings completely with Butyl.
[NEW] For vehicles produced between 8/2/2009 and 9/18/09:
9. Perform steps 1-8.
10. Replace the left and right mirror housing retaining rings per Repair Instruction REP 51 16 045 with updated parts.
[NEW] For vehicles produced up to 8/1/2009:
11. Perform steps 1-8.
12. Replace the complete left and right door mirror assembly per Repair Instruction REP 51 16 000.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 227
13. When building up the new mirror assemblies, install new retaining rings per REP 51 16 045, and mirror base covers, lower mirror housings and
mirror caps per REP 51 16 041.
[NEW] For vehicles produced up to 4/28/2009:
14. Perform steps 11-13.
15. Replace the front left and right window guides with updated parts per Repair Instruction REP 51 32 211.
16. Replace the left and right exterior B-pillar trim per Repair Instruction REP 51 32 420.
[NEW] Vehicles produced up to 4/20/2009:
17. Perform steps 14-16.
18. Open the door window and pull the window guide (1) out of its channel in the upper rear part of the front door. Install a foam B-pillar seal to this
area, as shown.
19. Pull the door handle and identify the handle seal (1). Replace this seal by removing the lock cylinder (left side) or dummy plug (right side) per a
portion of Repair Instruction REP 51 21 125.
NOTE:
Removing the lock cylinder does not require removing the entire door latch carrier.
20. [NEW] Inspect the outside door handle to ensure it is properly seated to the door. If a gap exists, remove and reinstall the door handle per Repair
Instruction REP 51 21 170.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 228
PARTS INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 229
WARRANTY INFORMATION
Covered under the terms of the BMW New Vehicle Limited Warranty.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 653809 Date: 100101
Car Information Computer (CIC) - Nav. Road Map Update
SI B 65 38 09
Audio, Navigation, Monitors, Alarms, SRS
January 2010
Technical Service
SUBJECT
CIC Navigation Road Map Update
MODEL
All models from September 2008 on with option 609 (Navigation System Professional, CIC)
INFORMATION
When requested by the customer, the Car Information Computer (CIC) road map database can be updated using a DVD set. However, this is not a
warranty matter, and the customer should be charged accordingly.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 230
Note:
With the introduction of the CIC navigation road map version "PREMIUM 2010", the road map update must be activated via an enable code (FSC).
Refer to SI B65 30 09 for details.
PROCEDURE
Refer to Attachment A.
PARTS INFORMATION
WARRANTY INFORMATION
IMPORTANT:
Updating the CIC navigation road map database is not covered under Warranty.
PROCEDURE
1. Connect the vehicle to a BMW approved battery charger.
2. Turn the ignition on.
3. Select the menu "Navigation" via the iDrive controller.
4. Insert the CIC navigation road map update DVD #1. The update process will start automatically, with the progress shown visually on the screen.
5. After DVD #1 is loaded, a message on the display will prompt you to insert DVD #2. Manually eject DVD #1 and insert DVD #2.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 231
6. The update process will restart automatically.
7. After DVD #2 is loaded, a message on the display will prompt you to insert DVD #3. Manually eject DVD #2 and insert DVD #3.
8. The update process will restart automatically.
9. After DVD #3 is loaded, a message on the display will prompt you to restart the system. Select and press "OK" to restart the system.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 232
10. The system will then restart with the updated CIC navigation road map database.
11. The CIC navigation system version can be checked in "Options".
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 170110 Date: 100301
Cooling System - Proper Cooling System Service Procedure
SI B 17 01 10
Cooling System
March 2010
Technical Service
SUBJECT
Proper Evacuation and/or Filling of Cooling System after Repairs
MODEL
All
SITUATION
It can no longer be assured that all air is bled from a modern cooling system after it has been opened for repairs. This can result in poor performance
of the cooling system and also erratic operation of systems utilizing cooling system temperature values. A special tool has been developed that
ensures complete evacuation of all air in the system prior to filling, and also validates if the system is free of leaks prior to filling with coolant.
PROCEDURE
The Coolant Vacuum Charger tool P/N 81 39 2 152 470 (SI B04 34 08) must be used after completing major cooling systems repairs, or when the
cooling system is drained and needs to be refilled with fresh coolant. Repair instructions for operating the vacuum charge unit are in the attachment
below.
WARRANTY INFORMATION
For information only
ATTACHMENTS
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 233
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 234
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 235
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 236
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 237
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 238
Attachment - B170110_RA_17_00_039.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 710110 Date: 100401
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 239
Recall 10V-047- Inspect Tire Information Label
SI B 71 01 10
Tools and Accessories (Engine-Chassis)
April 2010
Technical Service
PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER
DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS.
Under the National Traffic and Motor Vehicle Safety Act of 1966, as amended, if there has been a recall campaign, dealers must assure that all new
vehicles and new items of replacement equipment are free of safety defects and comply with all applicable Federal Motor Vehicle Safety Standards
at the time of delivery to the consumer. This means that dealers may not deliver new motor vehicles or new items of replacement equipment to
consumers unless the safety defect or noncompliance has been remedied before delivery.
SUBJECT
Recall Campaign 10V-047: Inspect Tire Information Placard
MODEL
7 Series (F02)
5 Series Gran Turismo (F07)
SITUATION
Certain vehicles were produced with the incorrect Tire Information Label installed. The Tire Information Label may not reflect the proper seating
capacity for the vehicle. This Recall Campaign is being performed to inspect and correct the label, as necessary. Customers will receive notification
letters. Tire Information Labels should be ordered in advance of the customer's service appointment. The necessary order form is attached to this
bulletin.
AFFECTED VEHICLES
This Recall Campaign involves 750Li and 5 Series Gran Turismo models which were produced from September 7, 2009, to November 26, 2009.
In order to determine whether a specific vehicle has had this Recall Campaign completed or is affected by this Recall Campaign, first check the
B-pillar label for code number 559. If code number 559 has been punched out, the campaign has already been performed. If code number 559 has
not been punched out, it will be necessary to utilize the "Service Menu" of DCSnet (Dealer Communication System) or the Key Reader. Based on
the response of the system, either proceed with the corrective action or take no further action.
PROCEDURE
Open the driver's door and inspect the Tire Information Label located on the B-pillar. The affected vehicles were produced with a label which
indicates a seating capacity of 5. However, the vehicle has a seating capacity of 4.
If the seating capacity listed on the label indicates 4, no further action is necessary. If the seating capacity indicates 5, wipe off the label with a clean,
lint-free cloth and apply a new label directly over the existing label.
PARTS INFORMATION
LABEL INSTRUCTIONS
This Recall Campaign has been assigned code number 559. After the vehicle has been checked and/or corrected, obtain a label (SD 92-366) and:
A. Emboss tour BMW center warranty number in the middle of the label (1):
B. Punch out code number 559 (2) printed on the label: and
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 240
C. Affix the label to the B-Pillar as shown.
If the vehicle already has a label from a previous Service Action/Recall Campaign, affix the new label next to the old one. Do not affix one label on
top of another one, because a number from an underlying label could appear in the punched-out hole of the new label.
WARRANTY INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 241
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 242
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 243
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 520310 Date: 100301
Body - Updated Seat Module Replacement Info
SI B 52 03 10
Seats
March 2010
Technical Service
SUBJECT
Replacement Seat Module Wiring Harness Modification
MODEL
F01, F02 (7 Series) produced up to 9/2009
INFORMATION
In certain situations, the ETK (Electronic Parts Catalogue) refers to additional parts and repair instructions that are necessary to replace the seat
module.
PROCEDURE
The repair instructions can be found in ISTA (Integrated service Technical Application) by performing a text search.
Select the "Search for document number" selection and enter "6135..." as a search term.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 244
From the "Hit list", select "REP Replacing seat module" (up to 9/2009).
PARTS INFORMATION
Refer to ETK.
WARRANTY INFORMATION
For information only
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 650310 Date: 100301
Cell Phone - New Generation iPhone(R) Not Recognized
SI B 65 03 10
Audio, Navigation, Monitors, Alarms, SRS
March 2010
Technical Service
SUBJECT
Apple iPhone 3G/3GS Is Not Recognized
MODEL
All models from September 2008 on with option 6NF (Smart Phone Integration), option 6FL (USB Audio Interface) and option 639 (BMW Assist)
SITUATION
After the customer has upgraded to a new generation iPhone 3G/3GS, the phone is not recognized when connected via the snap-in adapter.
^ No audio output
^ No music file information
CAUSE
An earlier model of the snap-in adapter is installed, which does not support the new generation iPhone 3G/3GS.
CORRECTION
Install the correct snap-in adapter for the new generation iPhone 3G/3GS.
INFORMATION
For more details on the snap-in adapter parts, compatibility, and features, refer to the attached Aftersales bulletin.
WARRANTY INFORMATION
IMPORTANT:
Upgrading the snap-in adapter is not covered under Warranty.
ATTACHMENTS
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 245
B650310_Attachment_A.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 841109 Date: 100301
BMW Assist(R) - Troubleshooting Tips 'BMW Search'
SI B 84 11 09
Communication Systems
March 2010
Technical Service
This Service Information bulletin supersedes SI B84 11 09 dated January 2010.
[NEW] designates changes to this revision
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 246
SUBJECT
BMW Assist "BMW Search" Troubleshooting Tips
MODEL
All vehicles with a CIC (Car Information Computer)
[NEW] INFORMATION
BMW Search is part of the optional BMW Assisttrade; Convenience Plan. Please visit www.bmwassist.com/convenienceplan for additional
information, and review Parts bulletin V-17-0310-8409 / 84 06 08 (BMW Assist update on BMW Search). This bulletin is intended to provide
diagnostic tips.
BMW Search functionality may not be available until 24 hours after enrollment into the BMW Assist Convenience Plan.
[NEW] Note:
The text-to-speech capability to read out "News" is only available on 2010 and later models produced 9/2009 and later. All earlier eligible vehicles
only display the news.
PROCEDURE
Please work through the following procedure.
1. Verify if the vehicle is enrolled in the Convenience Plan.
The information can be found on the DCSnet Vehicle History Inquiry. Does "Assist Conv. Plan" have a valid expiration date beyond the current
date?
^ Yes, proceed to step 3.
^ No, the customer must enroll in the optional Convenience Plan. Create a new Electronic Subscriber Agreement (ESA) on DCSnet under BMW
I Sales I BMW Assist.
The above example with an expiration date of "00/00/0000" is an example of a vehicle which is NOT enrolled in the BMW Assist Convenience
Plan.
2. Does the vehicle support BMW Search (see the "MODEL" information above)?
^ If the vehicle is eligible, proceed to step 3.
^ If vehicle is not eligible, inform the customer that his or her vehicle does not support the BMW search feature.
3. Was the vehicle enrolled within the last 24 hours?
^ Yes: retest the BMW Search function the next business day.
^ No: proceed to step 4.
4. [NEW] Test BMW Search for proper operation. Refer to Parts bulletin V-17-0310-8409 / 84 06 08 (BMW Assist update on BMW Search). Did
BMW Search work correctly?
^ Yes: proceed to step 8.
^ No: proceed to step 5.
5. Test the BMW Assist Safety Plan services for proper operation by placing a test call (press the "SOS" button). Make sure that the BMW Assist
Response Center has received the correct VIN and location of the vehicle. Did the Response Center receive the correct VIN and location?
^ Yes: proceed to step 6.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 247
^ No: continue normal diagnosis, as this bulletin is not applicable.
6. Call BMW Assist Customer Care, option 4. Verify whether BMW Assist Customer Care has the correct subscription information on file.
^ If their records show the customer as being a Convenience Plan subscriber, proceed to step 7.
^ If their records do NOT show the customer as being a Convenience Plan subscriber, review the ESA on file at the selling BMW center.
7. Submit a PuMA Case to verify whether the vehicle's account is set up correctly in the Identity Store (IDS).
8. Ask the customer where the vehicle was located when he or she attempted to use the BMW Search function. Is there AT&T Mobility data
coverage at the location in question? Visit www.wireless.att.com/coverageviewer select "Data", and enter the vehicle location or the location where
the customer reported an issue.
^ Yes: proceed to step 9.
^ No: the vehicle needs to be moved to a location with AT&T Mobility data coverage for the BMW Search function to work.
9. Is the customer familiar with how to use the service in the vehicle?
^ No: refer the customer to www.bmwassist.com/BMWSearch.
WARRANTY INFORMATION
For information only
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 842205 Date: 100401
BMW Assist(R) - Reactivation Of BMW Assist(R) Services
SI B 84 22 05
Communication Systems
April 2010
Technical Service
This Service Information bulletin supersedes SI B84 22 05 dated April 2009.
[NEW] designates changes to this revision
SUBJECT
Reactivation of BMW Assist Services
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 248
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 249
[NEW] MODEL
[NEW] SITUATION
The embedded phone in the Telematics Control Unit (TCU) is deactivated or was never activated with the wireless carrier; and/or the unit does not
have a BMW Assist service initialized for one of the following reasons:
^ BMW Assist(TM) services have lapsed due to non-renewal by the current customer.
^ The vehicle was never enrolled (ESA not completed within 45 days of the Retail Date).
^ Certified Pre-Owned (CPO) or used vehicles where the new customer did not enroll in BMW Assist services.
^ The subscriber originally declined BMW Assist services.
^ A US spec vehicle that was purchased in one of the following ways:
1. Overseas by a person using the Military Sales purchase program.
2. Gray market vehicle.
3. A vehicle purchased overseas by a diplomat.
^ An Electronic Subscriber Agreement (ESA) cannot be created on any vehicle that is not registered in the BMW of North America, LLC warranty
system. Prior to following the procedure in the bulletin, see SI B 01 12 04 (Warranty Coverage: "In Transit" Vehicles and Validation of US and
Non-US Vehicles) for more details on registering a vehicle.
The TCU should not be replaced, but reactivated per the following procedure, if the customer wishes to enroll and receive BMW Assist services.
Non-US Spec vehicles cannot have BMW Assist activated.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 250
ATTACHMENTS _B842205
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 251
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 252
view CDMA_Most-bus_Vehicles
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 253
view CDMA_Reactivation_Form
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 254
view GMS_MOST-bus_Vehicles.
view GMS_Reactivation_Form.
Warranty Information
This is NOT a warranty issue. All cost are the customer's responsibility.
Time
Estimated reactivation time: 20 minutes or less.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 255
view IK_bus_Vehicles.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 256
Reactivation Form
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 257
Reactivation of BMW Assist Services
BMW Assist TCU Reactivation Form/Warranty Information/Time
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 258
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 259
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 260
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 261
FAQ
[New] Procedure (Client Advisor or Service Advisor)
[NEW] PROCEDURE (CLIENT ADVISOR OR SERVICE ADVISOR)
Identifying the scope of work:
1. Check the vehicle's eligibility status in the DCSnet service history. Document the following information:
^ "Assist Safety Plan expires" date
^ TCU ESN/TCU IMEI status:
"INACTIVE" or "ACTIVE"
2. Identify which TCU type is installed in the vehicle by referring to the model section in this bulletin.
^ CDMA: proceed to step 3.
^ GSM: proceed to step 10.
^ INACTIVE: If the customer previously declined or did not renew the BMW Assist services, or if a subscriber agreement was never processed or
received, BMW NA deactivates the wireless carrier and Response Center services.
^ ACTIVE: The TCU is still activated on the wireless carrier network. The "Assist Safety Plan expires" must be beyond today's date, and the TCU
must be active BMW Assist services to work.
^ The complete reactivation process must be followed for the services to work.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 262
3. On CDMA TCUs, verify the work that needs to be performed, using the chart below.
^ Important information on vehicles equipped with a CDMA TCU from 9/05 production, or if the TCU was replaced on a pre-9/05
production vehicle with newer hardware:
^ To comply with wireless service provider restrictions, when a BMW Assist account expires, BMW of North America, LLC must prevent the
Network Access Device (NAD) from registering on the wireless network. If a BMW Assist account has expired and the vehicle was produced
after 9/05 production, BMW may send the Power Off Command (POC) to the TCU. This means that the NAD will not turn on or register on the
network.
^ When a TCU receives the POC, the BMW workshop tools will not be able to communicate with the NAD. When the DIS/GT1 is unable to
communicate with the NAD, the tester will NOT display any information when trying to read the ESN, MIN or MDN. For vehicles which have
received the POC, an alternate test module must be used to turn the NAD back on.
4. Using the above time estimates, identify the scope of work that needs to be performed. Provide the customer with an estimate to reactivate BMW
Assist services.
5. If the customer wishes to reactivate BMW Assist services, he or she must complete a valid, active subscriber agreement with the BMW Assist
Response Center through the enrollment application on DCSnet, located at Sales | BMW Assist | Electronic Subscriber Agreement.
^ Incentives for renewing BMW Assist services: The BMW Assist incentive for selling term extensions is $20 per year of renewed service. For
additional information, please visit BMW/BMW Assist/Bulletins on Centernet and review Parts bulletin B84 07 06 (BMW Assist Enrollment
Sales Incentive Program).
6. Upon completion of an Electronic Subscriber Agreement (ESA), the TCU will be automatically reactivated with the wireless carrier. A new
Mobile Identification Number (MIN) and Mobile Device Number (MDN) will be automatically assigned within 20 minutes.
^ Wait 20 minutes before printing an updated DCSnet vehicle history report, so that the new numbers are displayed.
7. The MIN and MDN are displayed after the reactivation for 14 days. Print this page for the technician to complete the TCU reactivation process by
writing the numbers in to the TCU.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 263
8. If the MIN and MDN information is required outside this reactivation period, please call the Telematics Analyst to obtain this information prior to
having a technician complete the reactivation process.
A return call or fax from the Telematics Analyst with the new MIN and MDN will occur within three hours during business hours (8:30 AM to
4:30 PM EST). if the customer is waiting, fax the BMW Assist reactivation form and call the telematics Analyst to expedite the process.
9. Provide the technician a copy of the DCSnet service history report, showing the new MIN and MDN.
10. GSM: The Mobile Subscriber International Services Digital Network Number (MSISDN) is NOT needed during the reactivation process. If you
need the MSISDN or if the ICC-ID was not automatically reactivated, obtain this information by faxing the BMW Assist reactivation form. A return
call or fax from the Telematics Analyst with the new MSISDN will occur within three hours during business hours (8:30 AM to 4:30 PM EST). If
the customer is waiting, fax the BMW Assist reactivation form and call the Telematics Analyst to expedite the process.
11. On GSM TCUs, verify the work that needs to be performed using the below chart.
12. Using the above time estimates, identify the scope of work that needs to be performed. Provide the customer with an estimate to reactivate BMW
Assist services.
13. If the customer wishes to reactivate BMW Assist services, he or she must complete a valid, active subscriber agreement with the BMW Assist
Response Center through the enrollment application on DCSnet, located at Sales | BMW Assist | Electronic Subscriber Agreement.
^ Incentives for renewing BMW Assist services: The BMW Assist incentive for selling term extensions is $20 per year of renewed service. For
additional information, please visit BMW/BMW Assist/Bulletins on Centernet and review Parts bulletin B84 07 06 (BMW Assist Enrollment
Sales Incentive Program).
14. Upon completion of an Electronic Subscriber Agreement (ESA), the TCU will be automatically reactivated with the wireless carrier. A new
Mobile Subscriber International Services Digital Network Number (MSISDN) will be assigned to the International Circuit Card Identifier (ICCID).
The MSISDN is not needed for the reactivation process.
15. Have the technician initialize BMW Assist and make a test call per the attachment to this bulletin (B842205_GSM_MOST-bus_Vehicles).
Procedure (Technician)
PROCEDURE (TECHNICIAN)
[NEW] See Attachment "B842205_IK-bus_Vehicles" for the following vehicles:
E46 (3 Series) from 9/03 production, with Premium Package (ZPP) or BMW Assist (SA 639)
E53 (X5) from 10/03 production, with Premium Package (ZPP) or BMW Assist (SA 639)
E83 (X3) from 9/03 production, with Premium Package (ZPP) or BMW Assist (SA 639)
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 264
E85 (Z4) from 10/03 production, with Premium Package (ZPP) or BMW Assist (SA 639)
[NEW] See Attachment "B842205_CDMA_MOST-bus_Vehicles" for the following vehicles:
E60, E61 (5 Series) from SOP to 3/08
E63, E64 (6 Series) from SOP to 3/08
E65, E66 (7 Series) from 01/03 production
E70 (X5) from SOP to 4/08, with Premium Package (ZPP) or BMW Assist (SA 639)
E71 (X6) from SOP to 4/08, with Premium Package (ZPP) or BMW Assist (SA 639)
E82, E88 (1 Series) from SOP to 3/08, with Premium Package (ZPP) or BMW Assist (SA 639)
E90, E91, E92, E93 (3 Series) from SOP to 3/08, with Premium Package (ZPP) or BMW Assist (SA 639)
[NEW] See Attachment "B842205_GSM_MOST-bus_Vehicles" for the following vehicles:
E60, E61 (5 Series) from 3/08 production
E63, E64 (6 Series) from 3/08 production
E70 (X5) from 4/08 production, with Premium Package (ZPP) or BMW Assist (SA 639)
E71 (X6) from 4/08 production, with Premium Package (ZPP) or BMW Assist (SA 639)
E82, E88 (1 Series) from 3/08 production, with Premium Package (ZPP) or BMW Assist (SA 639)
E89 (Z4) from SOP, with Premium Package (ZPP) or BMW Assist (SA 639)
E90, E91, E92, E93 (3 Series) from 3/08 production, with Premium Package (ZPP) or BMW Assist (SA 639)
F01, F02, F04 (7 Series) from SOP
F07 (5 Series Gran Turismo) from SOP, with Premium Package (ZPP) or BMW Assist (SA 639)
[NEW] See Attachment "B842205_FAQ": for a list of Frequently Asked Questions (FAQ) on renewing or reactivating BMW Assist
services.
WARRANTY INFORMATION
This is NOT a warranty issue. All costs are the customer's responsibility.
[NEW] TIME
See the charts in this bulletin.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 510205 Date: 100301
Body - Squeaking From Door Frame Area
SI B 51 02 05
Body Equipment
March 2010
Technical Service
This Service Information bulletin supersedes SI B51 02 05 dated January 2008.
[NEW] designates changes to this revision
SUBJECT
Squeaking Noise from Door Frame Area While Driving
MODEL
E60, E61 (5 Series)
[NEW] F01, F02 (7 Series)
SITUATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 265
Some customers may complain of hearing squeaking or creaking noises coming from the door frame area when driving on rough roads.
CAUSE
Movement between the flocking material (felt-like material indicated by the arrows) on the upper door seal and the surrounding roof panel may
produce squeaking or creaking noises. These noises may be amplified by contamination or cleaner residue on the door opening.
CORRECTION
Refer to the procedure outlined below to replace the seals with improved parts and/or apply the specified transparent Teflon tape.
[NEW] For E60 and E61 models: The flocking material was changed in 01/2005 to an improved material with exceptional rigidity, strength, and
low moisture absorption.
The new and improved parts may not have any unique identifying stamps or markings. Therefore, the production date should be used to identify the
new seals.
Updated seals will have a date stamp on the back of the part reading later than January 3, 2005 (3.1.2005).
PROCEDURE
Depending on the status of the vehicle, perform the applicable procedure described below.
[NEW] A. E60 and E61 vehicles produced up to 01/2005 - first complaint:
^ Replace all 4 upper door seals with the improved parts.
^ Follow Repair Instruction RA 51 21 360 to replace the front upper door seals.
^ Follow Repair Instruction RA 51 22 360 to replace the rear upper door seals.
^ Thoroughly clean the upper door seal's mating surface on the body of the vehicle with a silicone remover, such as 3M General Purpose Adhesive
Cleaner or Wurth Silicone Remover.
^ Do not apply "Carbaflo" on these door seals.
[NEW] B. E60 and E61 vehicles produced from 01/2005, and all F01/02 vehicles:
^ Thoroughly clean the upper door seal's flocking material, as well as the mating surface on the body of the vehicle with a silicone remover such as
3M General Purpose Adhesive Cleaner or Wurth Silicone Remover.
Apply a continuous length of Teflon tape (PN 9 407 798) to the contact area of the flocking material (1) on the body of the vehicle.
The area which the tape should be applied to spans from the middle of the A-pillar to the rear-most point on the rear door opening, as indicated by
the arrows.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 266
Notes:
The tape should be applied slowly and very carefully to avoid trapping air bubbles under the tape. To eliminate visibility of the tape when the door is
closed and ensure proper contact with the flocking surface, the upper edge of the tape (1) should line up evenly with the top of the door seal (2) for
the entire length of the applied area. The tape should be applied in its full width (16mm) and not be cut down to a narrower width.
[NEW] C. E60 and E61 vehicles produced up to 01/2005 which are in for a repeat complaint and have the original seals installed:
^ Replace all 4 upper door seals as per procedure A.
^ Apply Teflon tape as per procedure B.
PARTS INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 267
WARRANTY INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 510610 Date: 100301
Body - Front Door Handle Is Difficult To Move
SI B 51 06 10
Body Equipment
March 2010
Technical Service
SUBJECT
Front Door Handle Is Difficult to Move
MODEL
F01, F02 (7 Series)
F07 (5 Series Gran Turismo)
SITUATION
The Bowden cable for the outside door handle on both front doors may not be watertight. As a result, water and/or dirt may enter the cable if it is not
sealed properly. The handle may therefore be difficult to move. This situation is most common at very cold ambient temperatures.
CAUSE
The Bowden cable has become contaminated with water and/or dirt and the water may have frozen around the cable.
CORRECTION
Check and replace the Bowden cable[s] as needed.
It is not necessary or recommended to replace any other door components for this matter.
PROCEDURE
1. Remove the affected door handle Bowden cable per Repair Instruction REP 51 21 233.
2. Inspect the Bowden cable for signs of water intrusion, corrosion, or poorly seated gaiters.
3. If any moisture or corrosion is present, replace the Bowden cable.
PARTS INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 268
WARRANTY INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 650510 Date: 100301
Antitheft - Alarm Triggers And DTCs 801A3A/801A51 Set
SI B 65 05 10
Audio, Navigation, Monitor, Alarms, SRS
March 2010
Technical Service
SUBJECT
Anti-theft Alarm Triggers Unexpectedly
MODEL
F01, F02 and F04 (7 Series)
F07 (5 Series Gran Turismo)
SITUATION
The anti-theft alarm triggers for no apparent reason. Fault codes 801A3A and/or 801A51 may be stored in the FZD3 (Roof function center) control
module.
CAUSE
Watchdog reset fault in the FZD3 software
CORRECTION
Program the vehicle using ISTA/P 2.37.0 or later.
Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software.
For information on programming and coding with ISTA/P, refer to CenterNet / Aftersales Portal / Service / Workshop Technology / Vehicle
Programming.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 269
WARRANTY INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # NHTSA10V047000 Date: 100129
Recall 10V047000: Tire Label Non-Compliance
VEHICLE MAKE/MODEL: MODEL YEAR(S):
BMW/550I Gran Turismo 2010
BMW/7-Series 2009-2010
MANUFACTURER: BMW of North America, LLC
MFR'S REPORT DATE: January 29, 2010
NHTSA CAMPAIGN ID NUMBER: 10V047000
NHTSA ACTION NUMBER: N/A
COMPONENT: Equipment: Other: Labels
POTENTIAL NUMBER OF UNITS AFFECTED:
SUMMARY:
BMW is recalling certain model year 2009-2010 7-Series and model year 2010 550i Grand Turismo vehicles for failing to comply with the
requirements of Federal Motor Vehicle Safety Standard No. 110 "Tire Selection and Rims." These vehicle's are equipped with a tire pressure label
indicating that the vehicle's seating capacity is five (5) passengers. The actual seating capacity is four (4) passengers. The tire size, tire pressure, and
vehicle capacity weight on the label are correct.
CONSEQUENCE:
The tire label does not conform to FMVSS 110.
REMEDY:
BMW has not yet provided a remedy or an owner notification schedule for this campaign. Owners may contact BMW at 1-800-831-1117.
NOTES:
Owners may also contact The National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153),
or go to http://www.safercar.gov.2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 640210 Date: 100401
Heating/A/C - Blower Speed Reduced When Idling
SI B 64 02 10
Heating and Air Conditioning
April 2010
Technical Service
SUBJECT
Blower Speed Is Greatly Reduced when the Vehicle Is Stationary
MODEL
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 270
F01, F02 (7 Series)
F07 (5 Series Gran Turismo)
Vehicles produced from 12/7/2008 to 10/13/2009
SITUATION
Blower speed is greatly reduced when the vehicle is stationary, but the blower indicator in the IHKA control panel remains unchanged.
CAUSE
System control software for the heating/air conditioning system
PROCEDURE
Program the vehicle using ISTA/P 2.36.1 or later.
Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software.
For information on programming and coding with ISTA/P, refer to CenterNet / Aftersales Portal / Service / Workshop Technology / Vehicle
Programming.
WARRANTY INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 170107 Date: 100601
Cooling System - Long Term Coolant Service Information
SI B 17 01 07
Cooling Systems
June 2010
Technical Service
This Service Information bulletin supersedes SI B17 01 07 dated October 2007.
[NEW] designates changes to this revision
SUBJECT
BMW Long-term Antifreeze/Coolant: Maintenance, Repairs, and Replacement Requirements
MODEL
2003 E85 (Z4)
2004 and newer, all models
INFORMATION
The cooling systems for the BMW vehicles listed above must only be filled with a long-term ethylene glycol antifreeze/coolant solution containing
corrosion inhibitors that are compatible with aluminum components.
Engine Antifreeze/Coolants for BMW vehicles have four basic functions:
^ Help provide sufficient cooling;
^ Help provide the cooling system with protection against winter freeze-ups and summer boilovers;
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 271
^ Protect various metals (gray cast iron, steel, aluminum alloys, brass, copper, and solder) against corrosion; and
^ Prevent excessive silicate gel precipitation, which may cause clogging of the cooling system.
[NEW] Coolant System Repairs
In conjunction with any major repairs where aluminum or metal cooling system components are replaced (e.g., radiator, cylinder head), drain and
completely replace the long-term antifreeze/coolant. These components require corrosion protection that is only available with new long-term
antifreeze/coolant.
For all other repairs involving the draining of partial quantities of coolant (e.g., thermostat replacement), replenish those drained quantities with new
long-term antifreeze/coolant. It is important, in order to maintain corrosion protection, not to reuse any drained coolant. Always recycle or properly
dispose of used engine coolant.
Initial Filling at the Factory and Refilling
The antifreeze concentration of the coolant installed at the factory is valid for all areas of the U.S. and Canadian markets. This should be checked
before the beginning of each winter for sufficient protection against freezing. An antifreeze tester is required to correctly determine the level of
antifreeze concentration.
[NEW] Refer to SI B17 01 06 and SI B17 01 10 (or REP 17 00 039) for more details on refilling the coolant system.
Diluted or Contaminated Long-term Antifreeze/Coolant
The corrosion inhibitors of long-term and short-term antifreeze/coolants do not work together, so it is not advisable to mix the two products.
Topping off a long-term antifreeze/coolant solution with a short-term antifreeze/coolant solution dilutes the level of corrosion protection. In an
emergency situation, when long-term antifreeze is not available, top off with water until a long-term antifreeze/coolant is obtained. Since adding
water will dilute the level of antifreeze protection, always remember to check and adjust the antifreeze concentration as necessary after such
situations.
The color of BMW Long-term Antifreeze/Coolant is blue; however, the colors of other locally available long and short-term coolants vary. These
colors include green, orange, pink, red, or yellow. Mixing BMW Long-term Antifreeze/Coolant with these different colors and types of
antifreeze/coolants can result in a discolored solution in the cooling system. If a discolored antifreeze/coolant solution is found in the cooling system,
determine the cause, repair the vehicle as needed, and, if necessary, replace the antifreeze/coolant completely to ensure adequate corrosion
protection.
BMW Long-term Antifreeze/Coolant Chemistry
Long-term antifreeze/coolants utilize Organic Acid Technology (OAT). OAT-type antifreeze/coolant solutions use organic acid salts in place of the
inorganic corrosion inhibitor additives found in traditional short-term antifreeze/coolants. OAT-type corrosion inhibitors are slower-acting, last
longer, and provide excellent long-term corrosion protection for various coolant system aluminum and metal components, along with no required
change interval.
BMW's Long-term Antifreeze/Coolant (82 14 1 467 704) is a Hybrid OAT (HOAT) solution, since it also has added silicates to provide quick-acting
protection for aluminum surfaces. Silicates help repair surface erosion caused by cavitation in the water pump.
BMW's Long-term Antifreeze/Coolant does not contain nitrites or phosphates and has been formulated to prevent excessive silicate gel precipitation,
significantly reducing the possibility of harmful deposit formation.
BMW Antifreeze/Coolant Maintenance Summary
BMW's Long-term Antifreeze/Coolant can be used for all model years; however, its use does not eliminate or supercede a stated change interval.
Always maintain the antifreeze/coolant in accordance with the cooling system maintenance requirements outlined in the corresponding vehicle's
Service and Warranty Information Booklet.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 272
The summary above details the BMW conversion, by model year (MY) and model, to a long-term antifreeze/coolant solution.
WARRANTY INFORMATION
Covered under the terms of the BMW New Vehicle Limited Warranty or the BMW Maintenance Programs.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 000702 Date: 090201
Maintenance - Condition Based Service (CBS) Overview
SI B 00 07 02
Maintenance and General Hints
February 2009
Technical Service
This Service Information bulletin supersedes SI B00 07 02 dated November 2007.
[NEW] designates changes to this revision
SUBJECT
Condition Based Service
MODEL
[NEW] All models with Condition Based Service
SITUATION
This information is intended to provide a general system overview of Condition Based Service (CBS), which is an advanced development of the
previous Service Interval Indicator systems.
CBS measures, monitors and determines the required maintenance of several service items independently of each other. This technology prompts the
customer to bring the vehicle in for service whenever one of the CBS items requires maintenance or replacement. CBS strikes a compromise between
too frequent maintenance intervals and too rigid service intervals that call for the replacement of service items that may still have substantial
remaining useful life. CBS also details the recommended, due, and overdue required maintenance during and after the BMW Vehicle Maintenance
Program Agreement.
[NEW] For details of CBS service items and maintenance intervals, refer to the vehicle and model year specific Service Information bulletins
entitled "New Vehicle Preparation and Maintenance Requirements" located in Group 00 or the relevant Owner's Manual.
SERVICE RECOGNITION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 273
The vehicle recognizes when a service is required using the following three methods:
A. Adaptive, using sensor technology and algorithms to determine the required maintenance of a service item depending upon the individual
customer driving style. For example:
^ Oil change is determined from the engine oil condition sensor which monitors the oil condition, oil level, and oil temperature, and from
additional algorithms using these parameters: engine load, fuel consumption, time and distance since the last oil change.
^ [NEW] Microfilter replacement (dependent on vehicle model and CBS version).
^ Replacements of front and rear brake pads are determined from 2-stage brake lining wear sensors located on the left front and right rear brake
pads, and from residual wear algorithms using these input parameters: travel distance, wheel speed, braking pressure, braking time, and
braking frequency.
B. Fixed Time (months) to determine the required maintenance of a service item. For example:
^ Brake Fluid and Engine Coolant changes.
^ State Safety and Emissions Inspections.
C. Fixed Distance (miles) to determine the required maintenance of a service item. For example:
^ Vehicle Check.
^ [NEW] Spark plug replacement (dependent on vehicle model and CBS version)
^ [NEW] State Safety and Emissions inspections
D. [NEW] Connected to Oil Service, based on which oil service being performed. For example:
^ Spark plug replacement (dependent on vehicle model and CBS version)
^ Air filter
^ Automatic transmission fluid
^ Microfilter replacement (dependent on vehicle model and CBS version)
[NEW] SERVICE INDICATION (EXCEPT E65 AND E66)
The service indicators are displayed in two possible locations inside the vehicle:
1. Instrument Cluster
The Instrument Cluster CBS display uses two separate displays:
^ A colored symbol in the center upper display:
^ Orange for normal
^ Yellow for service due
^ Red for service overdue
^ The remaining distance display is in the center lower display.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 274
The illustration shows the CBS Display in the Instrument Cluster.
(1) The CBS symbol in center upper display
(2) The remaining distance display in the center lower display
(3) The Next Service Due date information in the center lower display
2. Central Information Display (CID)
For vehicles with a CID, the CID can display all information on the individual service operations. The CBS functions are stored in the "Settings"
menu item and can be used exclusively for individual user settings.
Press the controller down in the main menu and the "Settings" menu will appear.
Turn the controller until "Service" is highlighted, then press to activate the CBS menu.
The CBS menu window will appear and is divided into the following control and display fields:
^ Status bar
^ First menu bar
^ Second menu bar
^ Display field for CBS symbol
^ Display field for service operation.
[NEW]
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 275
For vehicles with a CIC (Car Information Computer): from the start screen, select Vehicle Info / Vehicle status / Service required.
[NEW]
The Service required screen displays all the maintenance items and their current status.
[NEW] PROCEDURE TO VIEW OR RESET SERVICE ITEMS IN THE INSTRUMENT CLUSTER (EXCEPT THE E65 AND E66)
1. Turn ignition to Terminal 15.
2. Press and hold the Instrument Cluster Set/Reset button for 10 seconds.
3. The upper display in the Instrument Cluster will be illuminated with a Service Item (example: An oil can is the designation for Oil Service). The
lower display in the Instrument Cluster will indicate the remaining time or mileage left for that Service Item (example: 14000). Pressing the button
repeatedly will allow the display to scroll through all of the Condition Based Service Items.
4. Press and hold the Instrument Cluster Set/Reset button again and the lower display screen will indicate "OK" or "DUE".
5. Pressing the Instrument Cluster Set/Reset button again will allow the "RESET" to appear in the lower window for that service. Releasing and
reapplying the button one more time will reset the service displayed in the upper window only. Repeat the procedure for any additional service reset
needs.
Note:
The CBS service items for both State Vehicle Safety Inspection and State Emissions Inspection cannot be viewed in the Instrument Cluster. These
State Inspections can be viewed on the CBS Menu in the Control Display or by DISplus / GT1.
[NEW] PROCEDURE TO RESET THE CBS DISPLAY BMW GROUP DIAGNOSTIC SYSTEM (EXCEPT THE E65 AND E66)
Using the [NEW] BMW diagnostic system, the CBS Reset sets the selected service item to 100% (full service interval) and displays a service
counter indicating how many times the service item has been reset.
The CBS reset procedure is found under: Diagnosis - Function Selection - Service Functions - Maintenance - CBS Reset - Test Plan. Then highlight
the listed procedure and press the bottom right corner green arrow to the right.
Note:
The original value of the individual CBS service item will be deleted during the reset procedure.
The next screen offers 3 selection menus:
The next screen offers 4 selection menus:
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 276
E65 AND E65 SERVICE INDICATION
The service indicators can be displayed in three different locations inside the vehicle:
A. The Service Need Display (SBA) , located in the Instrument Cluster under the Speedometer, is the evolution of the SIA4 Service Interval Display.
When the ignition (KL15 Terminal) is on, the SBA appears briefly. The first line specifies the mileage range before the next service is due. The
second line, displayed by a clock symbol, specifies the time range before the next service is due. If service is overdue, a minus sign ("-") will appear
with the overdue mileage or time.
For example: The next mileage-dependent service item is due in 350 miles and the next time-dependent service item is due in 14 months.
B. The Check Control Display located in the Instrument Cluster under the tachometer.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 277
For example: If either the front or rear brake linings are worn, the following is displayed:
^ "Service, see Vehicle menu" is displayed in the Check Control Display. For more detailed information, the user can access the CBS Menu in the
Control Display.
^ The general brake warning lamp and the variable control lamp illuminate in the Instrument Cluster.
^ The variable control lamp shows the symbol of a car on a lifting platform in the bottom center of the Instrument Cluster.
C. The CBS Menu in the Control Display provides additional information on any required service. The CBS Menu can be accessed by doing the
following:
^ Select the "Car Data" menu using the controller.
^ After releasing the controller or returning to the central position, the "On-board Data" menu appears.
^ Turn the controller until the Vehicle Symbol (bottom left) is highlighted.
^ Confirm the selection by pressing the controller.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 278
^ Turn the controller until Service (top left) is highlighted.
^ Confirm the selection by pressing the controller.
^ The CBS menu appears with the service items.
The service items are displayed in three different colors:
1. Green - No service is currently required.
2. Yellow - Service deadline is approaching (please see the above table: "Yellow" Interval Before Service Is Due).
3. Red - Service deadline has already passed (overdue).
To display the information of a service item, turn the controller to select the item and confirm the selection by pressing the controller.
E65 AND E66 PROCEDURE TO RESET THE CBS DISPLAY USING THE INSTRUMENT CLUSTER
The CBS Reset procedure enables resetting of the individual service item. After a service has been performed, the service item must be reset to
100% (full service interval). To reset a service item:
1. Insert the Remote Control into the Ignition Lock.
2. Press the Start/Stop Button once (KL 15 is "ON") with foot off the Brake Pedal.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 279
3. Press and hold the Reset Button located on the upper left side of the Instrument Cluster for about 5 seconds.
4. Release the Reset Button when a 4-line menu appears inside the Speedodometer display. At the top line is the "Back" function, followed by the
first 3 service items. The menu will list the service items sorted by priority of the service due.
Note:
If the Reset Button is held too long and not released when the above 4-line menu appears, the system will go into Instrument Cluster Test Functions:
01 Identification
02 System test
03 Not used
04 Consumption
To exit Test Functions, remove the Remote Control from the Ignition Lock and repeat steps 1 through 4 above.
5. Tap the Reset Button or the lower FAS Button located in the side of the Turn Signal/High Beam Stalk to view the next service items in the menu.
6. Select the Service Item with "!" or "-" by tapping the Reset Button or the lower FAS Button.
7. Press and hold the Reset Button for a few seconds to display a 2-line menu in the Tachometer.
The third menu line will appear to confirm if the reset is successful. The nominal interval for the service item will also be highlighted in the Service
Need Display (SBA), located under the Speedometer in the Instrument Cluster.
[NEW] E65 AND E66 PROCEDURE TO RESET THE CBS DISPLAY USING BMW DIAGNOSTIC TESTER
Using the [NEW] BMW diagnostic tester, the CBS Reset sets the selected service item to 100% (full service interval) and displays a service counter
indicating how many times the service item has been reset.
The CBS reset procedure is found under: Diagnosis - Function Selection - Service Functions - Maintenance - CBS Reset - Test Plan. Then highlight
the listed procedure and press the bottom right corner green arrow to the right. The original value of the individual CBS service item will be deleted
during the reset procedure.
The first vital step of the reset procedure is to verify the DISplus or GT1 correct date and time: "Are the current date and time correct?" This is
important for time and distance-based service items that are managed by the Instrument Cluster, because the internal vehicle trip odometer and
vehicle data will be synchronized with the internal Tester data. Confirm by either pressing Yes or No (if required, correct date and time in Main
Menu - Administration - DIS - Date/Time). Then select the bottom right corner green arrow to the right.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 280
The next screen offers 3 selection menus shown above.
The next screen offers 4 selection menus shown above.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 642105 Date: 100501
A/C - Compressor Noise Troubleshooting
SI B 64 21 05
Heating and Air Conditioning
May 2010
Technical Service
This Service Information bulletin supersedes SI B64 21 05 dated May 2008.
[NEW] designates changes to this revision
SUBJECT
Troubleshooting Air Conditioning Compressor Noise
MODEL
All
SITUATION
A high percentage of air conditioning compressors which are returned under warranty for complaints of noisy operation have been found to be
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 281
non-defective.
PROCEDURE
[NEW] This procedure only applies to compressor noise diagnosis that does not require a DIAGCODE as per SI B01 01 10. For these vehicles,
complete the mechanical diagnosis test plan in ISTA (Integrated Service Technical Application). This test plan can be found by performing a text
search using the search term "M6450", or by selecting the following path: "Function structure / Body / Heating and Air Conditioning systems" and
"Start search".
In order to assist with the diagnosis of noisy compressors, a "Check Sheet" has been developed to assist the workshop with gathering information
from the customer to ensure proper diagnosis the first time. Please return this "Check Sheet" with any replaced compressor.
Check to see whether a relevant fault symptom is available, using fault symptom diagnosis. Refer to SI B64 04 07 for more information on how to
access fault symptom troubleshooting.
If no fault symptom is available, please use the attached "Compressor Noise Diagnosis" chart when diagnosing any air conditioning compressor
noises.
WARRANTY INFORMATION
For information only
ATTACHMENTS
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 282
view PDF attachment B642105Customer_Checksheet.
view PDF attachment B642105Diagnosis_Flowchart.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 520610 Date: 100701
Interior - Front Passenger Seat Noise While Driving
SI B 52 06 10
Seats
July 2010
Technical Service
SUBJECT
Creaking Noise from Front Passenger Seat when Unoccupied
MODEL
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 283
F01, F02, F04 (7 Series)
SITUATION
The passenger seat leather exhibits a creaking noise while driving when the seat is unoccupied.
CAUSE
The noise occurs between the leather upholstery of the seat cushion and the backrest, particularly when the vehicle is in motion.
PROCEDURE
Obtain a piece of foam strip, P/N 16 11 1 108 667, from the Parts department.
Follow the procedure, as outlined in the attachment, in order to install the foam strip.
PARTS INFORMATION
WARRANTY INFORMATION
ATTACHMENTS
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 284
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 285
view PDF attachment B520610_Attachment.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 121010 Date: 100501
Campaign - Various DME Code Values Can't Be Read
SI B 12 10 10
Engine Electrical Systems
May 2010
Technical Service
PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES THE NEXT TIME THEY
ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS AND PRIOR TO RETAIL DELIVERY.
SUBJECT
Service Action: Program Control Units (DME)
MODEL
F02 with the N74 engine produced from 4/14/2008 to 2/18/2010
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 286
SITUATION
Due to errors in the data in the DME (Digital Motor Electronics), in the test module no values can be read out for the following error codes:
^ Oxygen sensor check response time
^ Charge air temperature sensor
^ Intake air temperature sensor
CAUSE
DME software error
AFFECTED VEHICLES
This Service Action involves F02 vehicles with the N74 engine which were produced from 4/14/2008 to 2/18/2010.
In order to determine whether a specific vehicle has had this Service Action completed or is affected by this Service Action, first check the B-pillar
label for code number 563. If code number 563 has been punched out, the campaign has already been performed. If code number 563 has not been
punched out, it will be necessary to utilize the "Service Menu" of DCSnet (Dealer Communication System) or the Key Reader. Based on the
response of the system, either proceed with the corrective action or take no further action.
PROCEDURE
Program the vehicle using ISTA/P 2.37.0 or a more recent version.
F02 - Integration level (new): F001-10-03-501 or higher.
Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software.
For information on programming and coding with ISTA/P, refer to Centernet / Aftersales Portal / Service / Workshop Technology / Vehicle
Programming.
LABEL INSTRUCTIONS
This Service Action has been assigned code number 563. After the vehicle has been checked and/or corrected, obtain a label (SD 92-380) and:
A. Emboss your BMW center warranty number in the middle of the label (1);
B. Punch out code number 563 (2), printed on the label; and
C. Affix the label to the B-Pillar as shown.
If the vehicle already has a label from a previous Service Action/Recall Campaign, affix the new label next to the old one. Do not affix one label on
top of another one because a number from an underlying label could appear in the punched-out hole of the new label.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 287
WARRANTY INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 841503 Date: 100401
BMW Assist(R) - Initialization Of Services
SI B 84 15 03
Communication Systems
April 2010
Technical Service
This Service Information bulletin supersedes SI B84 15 03 dated May 2008.
[NEW] designates changes to this revision
SUBJECT
Initialization of BMW Assist Services
MODEL-CDMA (VERIZON WIRELESS)
E60, E61 (5 Series) from SOP to 3/08
E63, E64 (6 Series) from SOP to 3/08
E65, E66 (7 Series) from 3/05 production
E70 (X5) vehicles equipped with ZPP (Premium Package) or SA639 (BMW Assist) from SOP to 4/08
E71 (X6) vehicles equipped with ZPP (Premium Package) or SA639 (BMW Assist) from SOP to 4/08
E82, E88 (1 Series) vehicles equipped with ZPP (Premium Package) or SA639 (BMW Assist) from SOP to 3/08
E90, E91, E92, E93 (3 Series) vehicles equipped with ZPP (Premium Package) or SA639 (BMW Assist) from SOP to 3/08
MODEL-GSM (AT&T WIRELESS)
E60, E61 (5 Series) from 3/08
E63, E64 (6 Series) from 3/08
E70 (X5) vehicles equipped with ZPP (Premium Package) or SA639 (BMW Assist) from 4/08
E71 (X6) vehicles equipped with ZPP (Premium Package) or SA639 (BMW Assist) from 4/08
E82, E88 (1 Series) vehicles equipped with ZPP (Premium Package) or SA639 (BMW Assist) from 3/08
E90, E91, E92, E93 (3 Series) vehicles equipped with ZPP (Premium Package) or SA639 (BMW Assist) from 3/08
E89 (Z4) vehicles equipped with ZPP (Premium Package) or SA 639 (BMW Assist) from SOP
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 288
F01, F02 (7 Series) vehicles equipped with ZPP (Premium Package) or SA 639 (BMW Assist) from SOP
F07 (5 Series Gran Turismo) vehicles equipped with ZPP (Premium Package) or SA 639 (BMW Assist) SOP
SITUATION
In order for BMW Assist services to function properly, an initialization procedure must be performed to activate these functions on the vehicle.
Important Information:
Starting with March 2008 production vehicles (E70 and E71 4/08) except for the E65, E66, E83 and E85, the CDMA based Telematics Control Unit
(TCU) will migrate to a GSM-based control unit. The wireless carrier for the GSM-based module is AT&T Wireless.
^ CDMA: Code Division Multiple Access uses the Advanced Mobile Phone System (AMPS) as a back up. As of February 18, 2008, Verizon
Wireless decommissioned its AMPS service, as allowed by the Federal Communications Commission (FCC).
^ GSM = Global System for Mobile communications
Starting from April 1, 2005, all eligible vehicles processed at the Vehicle Processing Centers have BMW Assist already initialized before they reach
your BMW center. Therefore it is no longer necessary to perform this procedure during the QC1 on these vehicles. However, initialization will still
be necessary in cases with the following scenarios:
^ If the TCU is replaced on any vehicle (except pre-3/05 production E65 and E66 vehicles);
^ E65, E66, E90, and E91 vehicles from 3/05 to 8/05 production if the TCU is programmed;
^ E60, E61, E63, and E64 vehicles from 7/03 to 8/05 production if the TCU is programmed;
^ If BMW Assist services are reactivated (except pre-3/05 production E65 and E66 vehicles); and E70 (X5) vehicles not delivered with BMW
Assist services initialized.
E70 (X5) vehicles built prior to 4/2/2007 production may have been delivered to your center without the BMW Assist services initialized. All E70
(X5) vehicles built prior to 4/2/2007 production must have the status of BMW Assist initialization checked as part of the Quality Certification (QC1)
on all E70 vehicles. Refer to SI B84 63 06 for additional information.
Note:
All X5 vehicles produced after April 2, 2007 have BMW Assist initialized at the plant. It is NOT necessary to check the status of BMW Assist on
any X5 produced after April 2, 2007.
BMW ASSIST CUSTOMER CARE
BMW Assist Customer care is available Monday through Friday from 7:00 AM to 11:00 PM CT, and on Saturdays from 8:00 AM to 9:00 PM CT.
The Telematics Analyst at BMW NA handles escalated issues and can be reached Monday through Friday from 8:00 AM to 4:30 PM ET.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 289
WARRANTY INFORMATION
Procedure
PROCEDURE
Before this procedure can be performed, the following preconditions must be met:
^ The BMW Handover Inspection must be carried out to ensure that the proper phone numbers are entered into the Telematics Control Unit (TCU).
Refer to SI B84 14 01.
^ The vehicle must be parked outside, with the key on and an unrestricted line of sight to the sky for proper Global Positioning System (GPS)
reception. GPS signal acquisition may take up to 15 minutes.
^ After programming and/or coding of the vehicle, turn the key off and let the vehicle enter sleep mode (4 minutes). If the optional CPT9000
handset has been installed, remove the handset from the eject box before turning the vehicle off.
^ Transport mode deactivated.
^ No vehicle should be displayed or sold, nor the "SOS" button be pressed, until this procedure is successfully completed as described below.
^ A vehicle that has not been provisioned will not make a 911 call (since 3/04) and does not have e-911 permission.
^ Non-provisioned e-calls are directed to a hotline number at the service provider. If the SOS button is pressed without the system being initialized,
the call will be initiated but the vehicle will not transmit any vehicle data.
^ Non-provisioned e-calls are voice-only without data transmission.
Enabling/Initializing BMW Assist/Roadside Assistance/SOS Call
ENABLING/INITIALIZING BMW ASSIST
^ E60 and E61 (5 Series)
^ E63 and E64 (6 Series)
^ E70 (X5)
^ E71 (X6)
^ E82 and E88 (1 Series) with CCC
^ E90, E91, E92, and E93 (3 Series) with CCC
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 290
1. Press the "Menu" button and ensure that the Central Information Display (CID) is set to the basic menu screen.
2. Press down briefly on the controller to enter the "Settings" menu.
3. Scroll down to "Communication Interface" and select.
4. The "Assist Settings" menu will then be displayed.
5. Select "BMW service settings".
6. Select "Service Status".
7. Select "Enable services" ("Update services" if this is a second attempt to initialize).
Note:
"Terminate Services" is not an option and will NOT be displayed on vehicles equipped with a GSM TCU.
8. A box will then be displayed on the CID with a bar graph and the following messages:
^ "Establishing connection"
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 291
^ "Data exchange active"
^ "Data exchange completed"
9. Data exchange can take 3-8 minutes.
10. Do not turn off the ignition.
11. Please wait until the initialization process has been completed successfully.
12. If the message "Data transmission failure. Call BMW Customer Relations" appears, do not call Customer Relations; instead, refer to the
"Troubleshooting" section of this Service Information bulletin.
13. After successful initialization, please check the following:
^ On CCC-equipped vehicles, the "Service status" screen is displayed with the services checked (minimum requirement for QC1 completion). The
"Update services" selection is displayed.
^ The "Terminate Services" selection is displayed.
^ As of March 1, 2004, all of the services will be checked off when performing the initialization.
Note:
Terminate Services" is not an option and will NOT be displayed on vehicles equipped with a GSM TCU.
14. After successful initialization, please check the following:
^ On M-ASK and CHAMP-equipped vehicles, the "Service Status" screen is displayed with all the available Assist services listed (minimum
requirement for QC1 completion).
^ As of March 1, 2004, all of the available services will be listed when performing the initialization.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 292
15. On vehicles equipped with CCC (Car Communication Computer), there may be extra settings in the "Service Status" menu that will not be used
at this time. These may include:
^ Traffic Info
^ My Info
^ Where to go?
^ Floating Car Data FCD
ENABLING/INITIALIZING BMW ASSIST
^ E82 and E88 (1 Series) without CCC
^ E90, E91, E92, and E93 (3 Series) without CCC
1. Press the "MENU" button above the radio rotary knob.
2. Rotate the rotary knob until "ASSIST" is highlighted, and press the rotary knob briefly.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 293
3. Once within the BMW Assist menu, press the button under "SET".
4. Turn the rotary knob until "SETUP" is highlighted, and press the rotary knob briefly to start the initialization.
5. The display will now show the % (progress) of the initialization.
6. The initialization process will take approximately 2 minutes. The process is complete when "complete" is displayed.
7. The word "complete" will only be displayed for about 5 seconds after the initialization is finished.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 294
8. Once the initialization is completed (100%), the display will show the various functions enabled by BMW Assist.
9. If an error message is displayed and BMW Assist cannot be initialized, follow the troubleshooting section of this Service Information bulletin.
ENABLING/INITIALIZING BMW ASSIST FOR THE E65 AND E66 (7 SERIES) FROM 3/05
1. Press the "MENU" button and ensure that the Control Display is set to the basic menu screen.
2. Starting from the basic menu, slide the controller towards "BMW Assist".
3. Rotate the controller to select "Status" and push the controller down.
4. Rotate the controller to select "BMW Assist" and push the controller down.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 295
5. Rotate the controller to select "INITIALIZE" and push down on the controller.
6. The message "Initializing, please wait....50%" will be shown (progress is shown in increments of 10%).
7. Please do not turn off the ignition while the initialization/update process is running!
8. The functions which are enabled have the boxes checked off. This serves as a confirmation that BMW Assist has been successfully initialized.
9. If the message "An error has occurred during the initializing. Would you like to call the operator?" is displayed, follow the troubleshooting section
of this Service Information Bulletin.
[NEW] ENABLING/INITIALIZING BMW ASSIST
^ 2009 and later 1 Series (E82, E88) with iDrive
^ 2009 and later 3 Series (E90, E91, E92, E93) with iDrive
^ 2010 and later 5 Series (E60, E61)
^ 2010 and later 6 Series (E63, E64)
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 296
^ 2009 and later 7 Series (F01, F02)
^ 2010 and later 5 series 550 GT (F07)
^ 2009 and later Z4 (E89) with iDrive
^ 2010 and later X5 and X6 with iDrive
1. Accept the Disclaimer message if it is displayed.
2. If the "Main menu" is not displayed, press the "MENU" button next to the iDrive.
3. Scroll down and select "BMW Assist".
4. Select "Activate BMW Assist".
5. "Transferring data" will be displayed as BMW Assist services are initialized.
6. Note: If the message appears "Data Exchange Not Enabled", do not call Customer Relations, but instead refer to the "Troubleshooting" section of
this VDC Bulletin.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 297
7. Note: his most likely occurs if there is a break in the signal or the automatic data transmission call.
8. Once BMW Assist is initialized, "BMW Assist active" will be displayed.
9. Follow supplemental laptop procedure to put TCU to "Sleep".
10. Disconnect the laptop.
11. The vehicle can either be moved, or the battery main Switch can be activated.
Test the BMW Assist service for proper operation by placing a test call (press the SOS button or via the iDrive in the BMW Assist menu). Make
sure that the BMW Assist Response Center has received the correct MIN/MDN, VIN and location of the vehicle. Have the representative update his
or her records as needed.
Roadside Assistance call
^ Go back to the Main menu by pressing the "Menu" button.
^ Select the "Communications" menu.
^ Select "BMW Assist".
^ Select "Roadside Assistance" and then select "Start service".
^ Once a connection has been established, speak to the representative, identify yourself and tell the representative, "This is a BMW test call".
^ Verify that the correct MIN/MDN, VIN and location of the vehicle have been transmitted to the representative. Verify that the audio to and from
the representative is OK (you can hear the representative and the representative can hear you). Once this is verified, ask the representative to end
the call. Do not turn off or leave the car until the message "End call successful" appears.
"SOS" call
^ Press the "SOS" button in the overhead console to place a test emergency call.
^ Once the connection has been established, please identify yourself and tell the representative "This is a BMW test call." Verify that the correct
MIN/MDN, VIN and location of the vehicle have been transmitted to the representative. Verify that the audio to and from the representative is
OK (you can hear the representative and the representative can hear you). Once this is verified, ask the representative to end the call. Do not turn
off or leave the car until the message "End call successful" appears.
^ Do not press the "SOS" button and leave the vehicle, since local emergency services will be dispatched if voice communication is not established.
If no voice communication is established, call BMW Assist Customer Care immediately at (888) 333-6118, option 4, to cancel the dispatch.
Disabling BMW Assist/Troubleshooting
DISABLING BMW ASSIST
If the customer does not want BMW Assist and has completed a BMW Assist Waiver Form with the client advisor, then BMW Assist may be coded
out of the vehicle.
1. The Telematics functionality of the TCU must be deactivated via Progman.
2. Refer to the retrofits section of SI B09 05 01 and select "Active/Deactivate Telematics". This will add "+TELD" to the vehicle order. Follow the
onscreen prompts to complete this procedure.
3. This will eliminate BMW Assist as a selectable option in the radio, Control Display (CD) or Central Information Display (CID). This means the
option "Enable Services" will no longer be a selectable option.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 298
TROUBLESHOOTING
1. If the initialization procedure has been successfully completed, but the transmitted data is different than the data on file at the BMW Assist
Response Center:
^ CDMA: Obtain the Mobile Identification Number (MIN), Mobile Device Number (MDN) and Electronic Serial Number (ESN). Refer to the
"Obtaining ESN, MIN and MDN or IMEI and ICC-ID " section of this bulletin for the procedure.
^ Contact BMW Assist by calling. The BMW Assist Customer Care representative will reconcile the transmitted data against the data on file.
Please wait one hour before attempting re-initialization.
^ GSM: Obtain the International Mobile Equipment Identity (IMEI) and the Integrated Circuit Card ID (ICC-ID). Refer to the "Obtaining ESN,
MIN and MDN or IMEI and ICC-ID " section of this bulletin for the procedure.
^ Contact BMW Assist by calling. The BMW Assist Customer Care representative will reconcile the transmitted data against the data on file.
Please wait one hour before attempting re-initialization.
2. If the initialization procedure has failed and the message "Data transmission fault, Call Customer Relations" is displayed, check and perform the
following:
^ Turn the ignition off for 16 minutes and allow the vehicle to enter sleep mode. Then turn the ignition on and try initializing BMW Assist services
again.
^ Note: If the vehicle is equipped with an optional CPT9000 handset or a snap-in adaptor for a Bluetooth(R) handset, remove the handset from
the cradle.
^ Ensure that the vehicle has been parked outside, with the key on, and has an unobstructed line of sight to the sky in order to receive a proper GPS
signal. GPS signal acquisition may take up to 5 minutes.
^ The ability to view the signal strength of the BMW Assist Network Access Device (NAD), either in the radio or Central Information Display
(CID), was eliminated on vehicles from 09/05 production. Refer to SI B84 05 07 (Checking NAD Signal Strength for BMW Assist). If necessary,
drive the vehicle to a location with adequate cellular reception.
^ If all the above items are OK, try parking the vehicle in a different location. Let the vehicle enter sleep mode and repeat the initialization
procedure.
^ If the procedure still fails, the problem may be that the BMW Assist coding bit in the Telematics Control Module (TCU) is not correct. Code the
TCU using the latest version of Progman. Then repeat the initialization procedure.
^ If the procedure still fails, use DIS/GT1 to enter the TCU "Control Module Functions"; select "Component Activation" and select "Control Unit
reset". Make sure the results screen shows the reset procedure as being activated. Turn the vehicle off for 16 minutes and let the vehicle enter
sleep mode. Repeat the initialization procedure.
^ If the procedure still fails, using BMW Diagnostic Tools obtain the information below:
^ CDMA vehicles: Electronic Serial Number (ESN), Mobile Identification Number (MIN) and Mobile Device Number (MDN). Refer to the
"Obtaining ESN, MIN and MDN or IMEI and ICC-ID " section of this bulletin for the procedure.
^ GSM Vehicles: International Mobile Equipment Identity (IMEI) and the Integrated Circuit Card ID (ICC-ID). Refer to the "Obtaining ESN,
MIN and MDN or IMEI and ICC-ID" section of this bulletin for the procedure.
3. If further technical support is needed, create a PuMA for further assistance. When creating a PuMA case, advise the technical support
representative whether this is a single vehicle or if multiple vehicles at the center are experiencing the same error(s).
Obtaining The ESN, MIN, And MDN Or IMEI And ICC-ID
OBTAINING THE ESN, MIN AND MDN OR IMEI AND ICC-ID
Use the path below within BMW Diagnostic Tools with DIS V53 or higher to obtain the ESN, MIN and MDN or IMEI and ICC-ID numbers.
1. Perform a Short Test.
2. Function Selection
3. Complete vehicle
4. Body
5. Audio, video, navigation (MOST)
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 299
6. Telecommunication/Telephone
7. Fixed Installation (This selection is omitted on 3 Series vehicles without CCC.)
8. Telematic Control Module (US) Note: This step is deleted in DIS V46 on some models.
9. Overview, telephone data
10. Select the test module (Overview, telephone data B8400_10002).
11. Select "Concise".
12. Print the screen to record the ESN, MIN & MDN (CDMA) or IMEI and ICC-ID (GSM).
ADDITIONAL TROUBLESHOOTING INFORMATION
1. For further troubleshooting, refer to the attached Troubleshooting Guide.
2. Refer to the attached list of BMW centers that are outside the Verizon Wireless Network.
3. BMW Assist relies on the Verizon Wireless and AT&T Wireless networks for communication between the vehicle and the BMW Assist response
center. Occasionally there may be network problems which prevent the vehicle from being properly initialized. A DCS message will be released
when there is an extended outage, to keep you informed.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 300
VEHICLES OUTSIDE OF THE VERIZON WIRELESS NETWORK
^ The vehicle must be in the Verizon Wireless Network for the initialization procedure to work properly. If the vehicle is not in the Verizon
Wireless Network, perform the outlined procedure and then follow these additional steps. For a complete list of BMW centers outside of the
Verizon Wireless network, refer to the attachment B841503_Centers_Outside_of_Verizon_Coverage.
^ Create a PuMA case to receive TCU shipping authorization.
^ Remove the TCU from the vehicle.
^ Send the TCU and a copy of the PuMA case via FedEx to:
BMW of North America, LLC
Attn: Body Electrical Group (BMW Assist Initialization B84 15 03)
^ BMW of North America, LLC will initialize the TCU and ship it out on the same business day that it was received.
^ After receiving the TCU from BMW of North America, reinstall the TCU and place a BMW Assist call.
^ All shipping charges (both ways) are to be billed to the dealer's FedEx account. On the warranty claim, submit the FedEx shipping charges
(double the amount provided to you in the PuMA case to cover shipment both ways) in the sublet section (using sublet code 4).
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 650710 Date: 100501
Restraints - Air Bag Light ON/DTCs 930915/93091B/930921
SI B 65 07 10
Audio, Navigation, Monitors, Alarms, SRS
May 2010
Technical Service
SUBJECT
Airbag Warning Lamp Illuminated; Low Resistance Fault Stored
MODEL
F01, F02 (7 Series)
SITUATION
The airbag warning lamp (AWL) is illuminated. One or more of the following low resistance faults may be stored for the passenger front airbag:
930915, 93091B, and 930921.
CAUSE
The airbag wires are shorting to a sharp metal bracket behind the DVD player in the glove compartment (see attachment).
CORRECTION
Normally, it is sufficient to reinsulate the wire using electrical tape. If a more substantial wire repair is necessary, refer to SI B61 01 07.
Apply protection to any sharp edges to prevent any further harness damage.
PARTS INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 301
WARRANTY INFORMATION
ATTACHMENTS
view PDF attachment B650710Attachment.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 090409 Date: 100501
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 302
Computers/Control - Loading/Activation Of Enabling Codes
SI B 09 04 09
Programming/Coding Explanations
May 2010
Technical Service
This Service Information bulletin supersedes SI B09 04 09 dated April 2010.
[NEW] designates changes to this revision
SUBJECT
Enabling Codes
MODEL
All
SITUATION
Enabling Codes are needed for certain module replacements, retrofits, crashed modules or during the QC1 Pre-Delivery Check. This bulletin gives a
general overview of Enabling Codes, which parts are affected, and how to load and activate Enabling Codes.
WHAT ARE FSC ENABLING CODES?
The abbreviation FSC stands for Freischaltcode, which is the German translation for Enabling Code. These codes are used to enable hardware or
software in our vehicles to protect unauthorized access to various vehicle functions. These codes are ordered via the EPC and delivered through the
Sweeping Technology system, SWT.
WHY DO WE NEED ENABLING CODES?
Hardware activation:
With the introduction of the Night Vision System in March 2006, Enabling Codes were first used in a BMW vehicle to activate the components
(Camera and control module) in the vehicle. These codes are the result of a legal requirement, because of strict conditions applying to the use of this
Night Vision technology. With Enabling Codes, BMW could ensure that the system can only be used in the registered vehicle.
Software activation:
Enabling Codes allow BMW to develop new business models like software as a product. This means that the hardware functionality is already in the
vehicle, but is not usable by the customer until he or she purchases and enters the Enabling Code into the vehicle. The first use of the software
Enabling Codes was in the CCC (Car Communication Computer) in March 2007. Enabling Codes protected the speech recognition software within
the CCC.
WHICH SYSTEMS OR CONTROL MODULES REQUIRE ENABLING CODES
^ CCC head unit
^ CIC head unit
^ CIC navigation road map
^ NiVi (Night Vision) camera or control module
^ SDARS (Satellite radio)
^ BMW Performance Power Kit retrofit
^ Future applications
WHAT ARE THE DIFFERENT TYPES OF ENABLING CODES?
1. "INITIAL" Enabling Code*
2. "REPAIR" Enabling Code*
3. "RETROFIT" Enabling Code (Customer pay)
4. "UPDATE" Enabling Code (Customer pay)
* Supplied free of charge
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 303
WHICH CODE IS NEEDED AT QC1?
Order an INITIAL navigation map Enabling Code.
All 3/2010 or later vehicles with navigation (option 609) will require an Enabling Code to activate the navigation map for the first time.
The code is entered when running the QC1 test module. No programming is required.
For more detail, refer to SI B65 30 09.
WHICH CODE IS NEEDED FOR A REPAIR OR PARTS REPLACEMENT?
Order the REPAIR Enabling Code directly in ASAP. Refer to the attachment how to order and retrieve Enabling Codes in ASAP.
Depending on the vehicle system, there are a number of different procedures:
CCC: Order a REPAIR Enabling Code any time a CCC is replaced in order to activate SVS. The Enabling Codes are shown in the EPC. For details,
refer to SI B09 02 07. Only for E60 vehicles produced between 9/2003 and 12/2003: submit a PuMA case to request the REPAIR Enabling Codes.
CIC: Order REPAIR Enabling Codes any time a CIC is replaced in order to activate SVS and the navigation system. For details, refer to SI B65 28
08.
NiVi: These REPAIR codes are supplied automatically with the parts when ordered. These codes are supplied on a CD and come with the camera or
control module.
SDARS (from 9/09): Order REPAIR Enabling Codes any time an SDARS component (CIC, RAD2+, etc.) is replaced.
DME with Power Kit upgrade: Order a REPAIR Enabling Code any time a DME is replaced.
WHICH CODE IS NEEDED FOR A RETROFIT INSTALLATION?
Order the RETROFIT Enabling Code.
Depending on the vehicle system, there are a number of different procedures:
BMW Performance Power Kit Retrofit: This RETROFIT code is ordered via the EPC. The CD key is delivered to the dealer in a red envelope that is
supplied as part of the retrofit kit. Instructions for obtaining the RETROFIT Enabling Code are described in the installation instructions in ASAP
(Refer to Parts Information bulletin 11 06 09).
SDARS Retrofit: Instructions for obtaining the RETROFIT Enabling Code are described in the installation instructions in ASAP (refer to Parts
Information bulletin [NEW] 65 02 10).
WHICH CODE IS NEEDED FOR AN UPDATE INSTALLATION?
Order the UPDATE Enabling Code for a Navigation Road Map Upgrade (installing a map update): Instructions for obtaining the UPDATE Enabling
Code are described in the installation instructions in ASAP (Refer to Parts Information bulletin 65 03 10). Installation is also described in SI B65 38
09.
INFORMATION ON LOADING ENABLING CODES
Please follow the procedures below to load and activate the Enabling Codes with ISTA/P. Refer to the attached documents for detailed information
and screenshots. Refer to SI B09 05 09 to determine which Enabling Code is needed for which function and/or component.
Module Replacement Procedure
^ ISTA/P will ask you to import codes depending on option codes and the replaced module. For details on unidentified which code is being
requested by ISTA/P, please see SI B09 05 09.
^ Request and download "REPAIR enable codes" in ASAP.
Retrofit Procedure
^ Order codes as listed in the installation instructions and/or EPC (it may take up to 24 hours to generate codes); Note: Codes expire after 30 days.
^ ISTA/P will ask you to import codes.
^ Download the RETROFIT codes in ASAP, at which point the retrofit will be charged to the dealer.
Crashed Module Procedure
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 304
^ ISTA/P will ask you to import codes depending on which module crashed. For details on the unidentified which code is being requested by
ISTA/P, please see SI B09 05 09.
^ Request and download "repair enable codes" in ASAP.
^ Try to import and activate in another ISTA/P session.
^ If those codes don't work, open a PuMA case to generate new codes.
QC1 with Navigation (SA 609) Procedure
^ Refer to SI B65 30 09 (no programming required).
TROUBLESHOOTING
If you don't receive the ordered code or have problems using the code, check the following:
1. That the correct VIN (Vehicle Identification Number) was used for the order check the VIN on the vehicle, not the Repair Order.
2. That the correct ordering instructions were followed refer to earlier sections of this Service Information.
3. The correct dealer number was used. If your dealer has multiple locations and dealer numbers, you must make sure your Parts department orders
the codes under the same dealer number that you enter into ASAP to download the codes.
4. That the correct code was ordered for the situation with which you are dealing.
^ INITIAL Code for CIC Road Map Enabling during QC1
^ REPAIR code for vehicle repair or parts replacement
^ RETROFIT code for a new installation in a vehicle
^ UPDATE Code for CIC Road Map Upgrade.
5. NOTE - If you order the wrong code and the code carries a cost, your dealership will be billed when the code is downloaded.
6. The date when ordered, because the Enabling Codes have a shelf life of 30 days.
7. If the wrong dealer code was used, or the wrong part number was ordered in the case where the message "No delivery possible please check part
number" is displayed.
8. If the wrong part number code was ordered in the case that the "pdf" file was not received when ordering an INITIAL code for the Navigation
road map at QC1.
9. If the vehicle was swapped from another dealer who had ordered but not downloaded the Enabling Code. The ordering dealer must cancel the
previous order.
10. If the same code for the same VIN was ordered twice in the same order - submit a PuMA case requesting assistance.
For further details on importing these codes into ISTA/P, please see CenterNet under: BMW./ Aftersales Portal / Service, Workshop Technology /
Vehicle Programming.
If after following all these steps additional support is required, please submit a PuMA case using "FSC Support Requested" in the subject line.
WARRANTY INFORMATION
For information only
ATTACHMENTS
B090409Attachment.pdf describes how to load the codes from ASAP into ISTA/P.
B090409SWT_Info.pdf provides a more detailed description of how to get the codes from ASAP.
ATTACHMENTS
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 305
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 306
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 307
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 308
view PDF attachment B090409Attachment.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 309
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 310
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 311
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 312
view PDF attachment B090409SWT_Info.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 653009 Date: 100401
Navigation System - Initialization Procedure
SI B 65 30 09
Audio, Navigation, Monitors, Alarms, SRS
April 2010
Technical Service
This Service Information bulletin supersedes SI B65 30 09 dated January 2010.
[NEW] designates changes to this revision
SUBJECT
[NEW] Enabling Code FSC/SWT - Enabling the Navigation System Map at QC1
MODEL
[NEW] All models produced from January 2010 on with option 609 (Navigation System Professional, CIC)
SITUATION
The navigation system is inoperative unless the map is enabled during the QC1 Pre-Delivery Check.
[NEW] INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 313
New vehicles come equipped with a navigation road map (PREMIUM 2010) that must be enabled via an enabling code (FSC). This process is part
of the new QC1 Pre-Delivery Check performed with the ISID (ISTA Diagnosis).
IMPORTANT:
There is no programming involved!
[NEW] PROCEDURE
Enabling the navigation map at QC1 requires the use of an "INITIAL" enabling code.
Note:
In order to avoid unnecessary delays in the QC1 process, order this "INITIAL" enabling code at least 24 hours before performing QC1. This code is
valid for 30 days, after which it is automatically deleted. Unlike other enabling codes, these "INITIAL" codes are available free of charge from the
Parts department (nominal charge $.01). The part number for the "INITIAL" enabling code is published in the EPC. It must be ordered as a coded
part via the parts ordering process.
The delivery of the enabling code takes place in the After Sales Assistance Portal (ASAP).
Note:
If a BMW center has two dealer numbers, when retrieving the enabling code, be sure to use the same dealer number that your Parts department used
when the original order was placed.
Procedure for ordering and downloading the initial enabling code:
Refer to attachment A.
Procedure for activation of the navigation system map using ISTA:
Refer to attachment B.
For a general overview on the enabling code ordering and downloading process, refer to SI B09 04 09.
PARTS INFORMATION
WARRANTY INFORMATION
Since this process is part of the new QC1 Pre-Delivery Check, no additional warranty costs can be claimed.
ATTACHMENTS
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 314
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 315
view PDF attachment B653009_Attachment_A.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 316
view PDF attachment B653009_Attachment_B.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 640910 Date: 100901
A/C - Revised Refrigerant/Compressor Oil Reuse Statement
SI B 64 09 10
Heating and Air Conditioning
September 2010
Technical Service
SUBJECT
Refrigerant and Compressor Oil Reuse
MODEL
All
SITUATION
The A/C compressor test plans state "the extracted refrigerant must not be reused". This statement is incorrect.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 317
CAUSE
Incorrect statement in the A/C compressor test plan.
INFORMATION
The extracted refrigerant can be reused. The test plan statement should read "the extracted compressor oil must not be reused". This statement will
be corrected in a future version of ISTA.
WARRANTY INFORMATION
For information only
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 520810 Date: 100801
Interior - One Touch Memory Function Information
SI B 52 08 10
Seats
August 2010
Technical Service
SUBJECT
Front Seats: One Touch memory Function
MODELS
All models
SITUATION
There may be some confusion as to the operation of the "one touch memory function", when requesting a saved seat position. In most cases the
operation is normal. This service information bulletin will clarify the normal operation below.
INFORMATION
When using the seat memory, there are two options for requesting a successfully saved seat position from the vehicle, depending on the operating
mode.
1. With the vehicle unlocked and terminal 15 off, press the desired memory button once, briefly. The seat moves to the stored position. This is
considered the "one-touch function".
2. With the vehicle unlocked and terminal 15 on (ignition on or while driving): the desired memory button must be pressed and held until the seat
moves to final stored position. Under all circumstances, avoid moving the seat to a position which is uncomfortable for the driver while the vehicle is
in motion. This situation does not allow the "one-touch function".
WARRANTY INFORMATION
For information only
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 521309 Date: 101001
Interior - Front Seat Noise Symptom Diagnostics
SI B52 13 09
Seats
October 2010
Technical Service
This Service Information bulletin supersedes SI B52 13 09 dated October 2009.
[NEW] designates changes to this revision
SUBJECT
Front Seat Noise Symptom Diagnosis
MODEL
E60, E61 (5 Series)
E70 (X5)
E71 (X6)
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 318
F01, F02 (7 Series)
[NEW] INFORMATION
With the release of ISTA D2.22.17, front seat noise symptom diagnosis has been integrated into the diagnostic software.
PROCEDURE
Perform a "Vehicle test" and diagnose any related faults. In order to access fault symptom troubleshooting, follow the path as outlined below:
1. Select "Fault pattern" while on the "Fault memory" screen.
2. Select "06 Body" from the "Level 1" column.
3. Select ""0613 Seats" from the "Level 2" column.
4. Select "Accept fault pattern" and the screen will revert back to the "Level 1 screen".
5. Select "Calculate test schedule".
6. [NEW] Select "ABL AM5201_00012 - Front seats, interference noises" and "Display"
7. Please observe the notes and safety information when performing repairs on the front seats.
8. Select one of the following selections in order to start seat noise diagnosis:
1. Front seat makes creaking/cracking noise under varying load (cornering, braking, and accelerating)"
2. [NEW] Front seat rattles when driving over uneven road surfaces, passenger's seat rattles when not subjected to load"
3. [NEW] "Leather upholstery makes creaking noise"
4. [NEW] "Noise from electrical seat adjustment"
5. [NEW] The cover behind the head restraint, squeaks/cracks when slight pressure is applied (if cover present)"
6. [NEW] "Noises from a fan of the active seat ventilation"
9. [NEW] If there are any errors in the content of the test plan, please submit diagnosis feedback within ISTA. Refer to SI B07 06 08 for more
information on diagnosis feedback.
WARRANTY INFORMATION
For information only
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 660509 Date: 100801
Night Vision System - Intermittently Inop./DTC 0x800495
SI B 66 05 09
Distance Systems, Cruise Control, Remote Control
August 2010
Technical Service
This Service Information bulletin supersedes SI B66 05 09 dated April 2009.
[NEW] designates changes to this revision
SUBJECT
Vision System Is Intermittently Inoperative
MODEL
F01, F02* (7 Series)
[NEW] F07 * (5 Series Gran Turismo)
[NEW] *from SOP to 02/28/2010 with option 6UK (Night Vision with Pedestrian Detection)
SITUATION
Intermittently the Night Vision system is inoperative when the ignition is on.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 319
Fault code memory entry "0x800495 - anti-theft protection: incorrect component allocation" is stored in the Night Vision control module.
After switching the ignition off and back on again, the Night Vision system works properly.
CAUSE
Software issue in the Night Vision control module
[NEW] CORRECTION
Do not replace parts!
^ Perform a vehicle test and check whether fault code 800495 is stored in the Night Vision system.
^ If fault code 800495 is stored in the in the Night Vision system, delete the fault code entry and program the vehicle using ISTAIP 2.37.0 or later.
^ If no fault code is stored in the Night Vision system, follow diagnostics and the relevant test plan (s), using the latest ISTA version.
Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software.
For information on programming and coding with ISTA/P, refer to CenterNet / Aftersales Portal / Service / Workshop Technology / Vehicle
Programming.
[NEW] WARRANTY INFORMATION
Covered under the terms of the BMW New Vehicle Limited Warranty.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 611110 Date: 101001
Computers/Controls - Various Electrical Issues And DTC's
SI B61 11 10
General Electrical Systems
October 2010
Technical Service
SUBJECT
Various Electrical Complaints
MODEL
F01, F02, F04 (7 Series)
F07, F10 (5 Series)
Vehicles produced from February 28, 2010 to January 9, 2011
SITUATION
The following issues may occur:
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 320
^ The anti-theft alarm cannot be activated (anti-theft alarm does not flash in acknowledgement).
^ Central locking cannot be activated either by remote control or manually with the key.
^ The interior lighting does not switch off until the vehicle enters sleep mode.
^ The interior lighting does not switch on when the rear doors are opened.
Fault codes 800ED3 (Door contact FAT_H - cable break short-circuit to battery terminal) and 800ED7 (Door contact BFT_H - cable break
short-circuit to battery terminal) are stored in the FRM3 (Footwell module).
Depending on the vehicle equipment level, fault codes 800EBF and 800EC4 may also be stored.
CAUSE
FRM3 software error
CORRECTION
Program the vehicle using ISTA/P 2.39.3 or later.
Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software.
For information on programming and coding with ISTA/P refer to CenterNet/Aftersales Portal / Service / Workshop Technology / Vehicle
Programming.
WARRANTY INFORMATION
Covered under the terms of the BMW New Vehicle Limited Warranty.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 653909 Date: 100901
Audio - No Audio For Various Systems/DTC B7F491
SI B65 39 09
Audio, Navigation, Monitors, Alarms, SRS
September 2010
Technical Service
This Service Information bulletin supersedes SI B65 39 09 dated August 2010.
[NEW] designates changes to this revision
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 321
SUBJECT
No Audio Output in All Modes
MODEL
F01, F02* (7 Series) from 08/01/2009 to 12/31/2009
F07* (5 Series Gran Turismo) from SOP to 12/31/2009
E70* (X5) from 08/01/12009 to 12/31/2009
E71* (X6) from 08/01/2009 to 12/31/2009
E72* (ActiveHybrid X6) from 08/01/2009 to 12/31/2009
*With option 677 (HiFi System Professional)
SITUATION
On the above-mentioned cars, there is no audible output for the following systems:
^ Audio sound system (radio, CD/DVD, AUX-In, USB, etc.)
^ Warning gongs
^ Park Distance Control
^ Navigation system
^ Speech Recognition System
^ Rear Seat Entertainment System
^ Hands-free phone calls (SOS call is not affected)
CAUSE
Software and/or hardware error in the top HiFi amplifier
In the case of a software error, fault code B7F491 (Internal control unit error) is stored in the AMPT07 (amplifier).
PROCEDURE
^ Perform a vehicle test and check whether fault code B7F491 is stored in the amplifier.
^ When no fault code is stored in the amplifier, refer to Attachment_A.
^ If fault code B7F491 is stored in the amplifier, delete the fault code entry and reprogram the vehicle using ISTA/P 2.37.0 or later.
Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software.
For information on programming and coding with ISTA/P, refer to CenterNet / Aftersales Portal / Service / Workshop Technology / Vehicle
Programming.
PARTS INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 322
WARRANTY INFORMATION
ATTACHMENT
View B653309 - Procedure
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 323
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 840610 Date: 100901
Infotainment Sys. - Incoming Call Ringtone Very Loud
SI B84 06 10
Communication Systems
September 2010
Technical Service
SUBJECT
Telephone: Ringtone Intermittently Too Loud
MODEL
All vehicles with Car Information Computer (CIC)
SITUATION
The ringtone volume from an incoming call is intermittently very loud within the vehicle.
CAUSE
The customer uses various remote controls.
The ringtone volume is set to very loud in the profile belonging to the remote control.
PROCEDURE
Check the vehicle with all its associated keys.
^ Open the vehicle with the first key (leave other keys outside the vehicle).
^ Couple the Bluetooth telephone in the vehicle (if possible, use the customer's telephone).
^ Call the telephone.
^ While the telephone is ringing, set the ringtone to the desired volume via the volume control.
WARRANTY INFORMATION
For information only
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 651810 Date: 101001
Audio - iPod/iPhone(R) Poor Audio Quality/No Recognition
SI B65 18 10
Audio, Navigation, Monitors, Alarms, SRS
October 2010
Technical Service
SUBJECT
iPod/iPhone Has Extremely Poor Audio Quality and/or Is Not Recognized
MODEL
All models
Produced between 02/28/2007 and 10/31/2010 with option 6FL (USB Audio Interface)
SITUATION
When the iPod/iPhone is connected to the USB connector with the original Apple USB cable (white cable which comes with the iPod/iPhone):
^ The audio quality may be extremely poor
^ The device may not be recognized intermittently
CAUSE
1. Defective Apple USB cable or defective 30-pin socket on the iPod/iPhone
2. Defect in the USB audio interface (ULF, hands-free charging module integrated in the CIC)
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 324
CORRECTION
Cause 1:
Check the function with an Apple USB cable known to work properly; if it is still acting the same way, test the original Apple USB cable with an
iPod/iPhone known to work properly.
If both tests do not resolve the issue, follow the procedure outlined for Cause 2.
Cause 2:
1. Connect a BMW approved battery charger and perform a vehicle test using the latest ISTA (Integrated Service Technical Application) diagnostic
software.
2. Diagnose any relevant faults that are stored by completing the test plans.
3. Perform and complete the test plan "AT8400_SYSTEL - Check of telecommunications system". Please note the DIAGCODE (Diagnosis Code)
presented at the end of the test plan. The test plan can be accessed via the following path:
^ Select "Activities\Information Search/Function structure\Body\Audio,Video,Navigation, Telephone (MOST ring)\Telecommunications" and start
search.
^ In Telecommunications, select "AT8400_SYSTEL - Check of telecommunications system" and press "Display".
^ Follow the on-screen instructions to work through the test plan.
WARRANTY INFORMATION
Covered under the terms of the BMW New Vehicle/SAV Limited Warranty as applicable.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 840410 Date: 101001
Cell Phone - Bluetooth Compatibility Information
SI B84 04 10
Communication Systems
October 2010
Technical Service
SUBJECT
General Bluetooth Information
MODEL
All vehicles with option 644 or 639
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 325
SITUATION
The customer experiences termination of the Bluetooth connection during telephone calls; a switch to Privacy mode; or faults during the telephone
book transfer for no apparent reason. Some customers might experience voice quality issues in the car or on the landline side.
CAUSE
The terminal device (mobile phone) is most likely not 100% compliant with the BMW Assist Bluetooth hands-free kit.
PROCEDURE
To check restrictions for the customer's terminal device (mobile phone), please refer to the following web site:
www.bmwusa.com/bluetooth
The attachment provides instructions on how to use and interpret the website.
Important note:
Only BMW tested phones are displayed on the web site. A variety of other Bluetooth phones is compatible with the BMW Assist hands-free kit but
not tested by BMW. In those cases, please assist the customer in pairing the phone - if the phone still doesn't work with the hands-free kit, inform the
customer about Bluetooth compatibility issues. Please send a feedback to:
Bluetooth.Feedback@bmwna.com
Containing information about the phone model (exact model code), used software version, network provider, details about the complaint (vehicle
status, phone status, performed action).
If the encountered issues on a BMW tested phone differ from the information provided on the website, please perform diagnostics with the ISTA
workshop system and follow the test plan.
WARRANTY INFORMATION
For information only
ATTACHMENTS
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 326
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 327
ATTACHMENT - PROCEDURE
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 652403 Date: 100801
Restraint System - Passenger Airbag Status Lamp Info.
SI B 65 24 03
Audio, Navigation, Monitors, Alarms, SRS
August 2010
Technical Service
This Service Information bulletin supersedes SI B65 24 03 dated November 2006.
[NEW] designates changes to this revision
SUBJECT
Passenger Airbag Status Lamp
MODELS
All models with a Passenger Airbag Status Lamp
INFORMATION
This bulletin is intended to address customer questions you may receive regarding operation of the Passenger Airbag Status Lamp, once the customer
has consulted the Owner's Manual.
The Passenger Airbag Status Lamp is installed to meet a National Highway Traffic Safety Administration (NHTSA) regulation and, except for in the
Z4, is located in the headliner near the interior light (the E60 installation is shown in the illustration). On the Z4, the status lamp is located on the
center console.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 328
The Passenger Airbag Status Lamp illuminates to show that the front passenger airbag is OFF (not active).
[NEW] For an overview by vehicle, refer to the attachment "POL matrix"
[NEW] For E60, E65 and E66 to 9/04; E83 to 9/05; E85 to 10/04; and F01 and F02 to 9/09 with the 0C3 (pressure-sensing) occupancy mat,
the lamp is illuminated:
^ With the ignition in the "ON" position AND the passenger seat unoccupied
^ With the ignition in the "ON" position AND when a child in a rear-facing child restraint system is recognized
^ [NEW] With the ignition in the "ON" position AND the passenger airbag deactivation switch in the "OFF" position (E85 only).
The lamp illuminates briefly during start-up and stays illuminated if a child in a rear-facing child restraint system is recognized or if the passenger
seat is unoccupied. The lamp goes out if an adult or a child of sufficient size is recognized.
[NEW] For all vehicles with the 0C3 (pressure-sensing) occupancy mat except those stated above, the lamp is illuminated:
^ With the ignition in the "ON" position AND when a child in a rear-facing child restraint system is recognized
^ With the ignition in the "ON" position AND the passenger airbag deactivation switch in the "OFF" position (E85 and E86 only).
The lamp illuminates briefly during start-up and stays illuminated if a child in a rear-facing child restraint system is recognized. The lamp goes out if
an adult or a child of sufficient size is recognized, or if the passenger seat is unoccupied.
[NEW] For all vehicles with the CIS (capacitive-sensing) occupancy mat, the lamp is illuminated:
^ With the ignition in the "ON" position AND the passenger seat unoccupied
^ [NEW] With the ignition in the "ON" position AND when a child in a child restraint system is recognized.
The lamp illuminates briefly during start-up and stays illuminated if a child in a child restraint system is recognized. The lamp goes out if the
passenger seat is occupied, regardless of the size of the individual (no child restraint system).
WARRANTY INFORMATION
For information only
ATTACHMENTS
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 329
view PDF attachment
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 631010 Date: 101001
Lighting - Adaptive Headlight DTC 800FC6
SI B63 10 10
Lights
October 2010
Technical Service
This Service Information bulletin supersedes SI B63 10 10 dated July 2010.
[NEW] designates changes to this revision
SUBJECT
CC Message: Adaptive Headlights
MODEL
F07 (5 Series)
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 330
F01, F02, F04 (7 Series)
Vehicles produced up to February 28, 2010
SITUATION
[NEW] A Check Control (CC) message is displayed for the adaptive headlights. The headlamps no longer turn with steering wheel movement. Fault
code 800FC6 is entered in the Footwell Module (FRM3).
CAUSE
A second turn signal request is made at the exact moment when the steering wheel is automatically cancelling from a previous turn signal request.
The sequence of events is as follows:
^ The turn signal is indicated in one direction.
^ The vehicle makes the turn.
^ As the steering wheel begins to straighten, the turn signal is cancelled automatically.
^ At the exact moment the turn signal is cancelling, the turn signal is indicated in the opposite direction.
^ Intermittently the CC message is displayed.
CORRECTION
[NEW] Program the vehicle using ISTA/P 2.39.0 or later.
Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software.
For information on programming and coding with ISTA/P, refer to Centernet / Aftersales Portal / Service / Workshop Technology / Vehicle
Programming.
WARRANTY INFORMATION
Covered under the terms of the BMW New Vehicle Limited Warranty.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 630201 Date: 100801
Light Bulb - Replacement Guidelines
SI B 63 02 01
Lights
August 2010
Technical Service
This Service Information bulletin supersedes SI B63 02 01 dated March 2001.
[NEW] designates changes to this revision
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 331
SUBJECT
Light Bulb Replacement - Incandescent and Halogen Light Bulbs
MODEL
ALL excluding Xenon light bulbs and light-emitting diodes (LEDs)
[NEW] SITUATION
Functional testing of incandescent and halogen light bulbs replaced under warranty and returned to the Warranty Parts Return Center (WPRC) along
with the analysis of light bulb claim data shows that some of these light bulbs are:
^ Being replaced unnecessarily;
^ Incorrectly handled during a previous repair or replacement; or
^ Not replaced, as a set, when they should have been
This can result with unnecessary additional warranty costs, service visits and reduced customer satisfaction.
Note:
The situation above does not apply to Xenon bulbs that may only be replaced as instructed after running the corresponding ISTA test plan.
[NEW] PROCEDURE
When replacing incandescent and halogen light bulbs, always follow the guidelines listed below:
1. Before replacing these light bulbs, confirm that they are defective (most times a broken filament can be seen visually). If there is no visual
confirmation, test the bulb using a multimeter or 12-volt power supply with a suitable bulb holder to confirm that the bulb is defective.
2. A failed light bulb with distinctly "blackened" glass indicates a failure. In situations where the failed vehicle bulb as a "twin" with the same
function (for example, left and right parking lights), replace the other bulb as well if it also found to be "blackened" in the same way.
3. Only replace light bulbs when the lighting system is switched off or when the vehicle is powered down.
4. Do not touch any bulb glass directly with your fingers - this will cause local overheating spots and premature bulb failure. The best practice is to
hold the bulb using a clean cloth or while wearing clean gloves. Clean off any dirty bulbs as necessary.
5. Before installing the replacement light bulb, check the bulb holder contacts for traces of oxidation and clean if necessary. Check for adequate
contact force.
6. In cases where a vehicle has had repeated light bulb failures, check the wiring system supply voltage using ISTA diagnosis.
7. Use only genuine BMW replacement light bulbs sourced through the BMW NA Parts department to help avoid bulb compatibility issues.
[NEW] WARRANTY INFORMATION
For information only
The bulb replacement reason including the applicable guidelines listed above must be stated on the repair order and in the corresponding claim
comment section.
Please follow the standard warranty parts documentation and retention procedures for all bulb replacement repairs.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 631210 Date: 101001
Lighting - (CC) Mssg. Front RH/LH Indicator Light Failed
SI B63 12 10
Lights
October 2010
Technical Service
SUBJECT
CC Message: "Front Left/Right Indicator Light Failed"
MODEL
F01, F02 and F04 (7 Series) vehicles produced from August 31, 2009 to August 30, 2010
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 332
SITUATION
When activating the turn signals, a Check Control (CC) message "Front right/left indicator light failed" is displayed.
At the same time, a fault is stored in the Footwell Module (FRM3); either fault code 800F42 for the left side or 800F43 for the right side. On any
particular vehicle, either one or both faults may be stored.
CAUSE
FRM software
CORRECTION
Perform ISTA diagnostics using ISTA D2.22 or later. The stored faults will generate test plan AT6300_FRM3FRA (Turn signal lamp LED/Hazard
warning light switch). Run the test plan following the on-screen prompts to correct the vehicle problem.
WARRANTY INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 130506 Date: 100801
Fuel System - BMW Group Fuel System Cleaner Plus Info.
SI B 13 05 06
Fuel System
August 2010
Technical Service
This Service Information bulletin supersedes SI B13 05 06 dated September 2006.
[NEW] designates changes to this revision
SUBJECT
BMW Group Fuel System Cleaner Plus
MODEL
All
SITUATION
Recent field experiences have shown a significant increase in various drivability complaints due to excessive carbon deposits in engines combustion
chambers on the intake valves and fuel injectors.
The overall rise in carbon deposit accumulation is generally attributed to poor gasoline quality; namely, a low level of cleaning additives and fuel
contamination.
TECHNICAL BACKGROUND
Combustion chamber deposit formation is a by-product of the gasoline burning process. Fuel injector and intake valve deposits may become less
troublesome with the recently introduced Top Tier Detergent Gasoline deposit control standards, which are exceeding the detergent requirements
imposed by the EPA in 1995.
However, vehicles that do not exclusively use a Top Tier Detergent Gasoline or are regularly driven under severe conditions, such as stop-and-go
traffic, high ambient temperatures and high altitude, can experience performance problems caused by intake system and combustion chamber
deposits.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 333
The most common customer complaints may include:
FUEL INJECTORS
Deposits at the injector's tip can impact fuel flow, upsetting the air/fuel mixture ratio.
Symptoms:
^ Hesitation or stumble during acceleration or even loss of power
^ Poor fuel efficiency
^ Increased emissions of HC and CO
^ "Service Engine Soon" lamp illumination due to intermittent misfire faults or lean mixture adaptation values.
INTAKE VALVES:
Deposits at the valves and on the intake manifold ports can absorb fuel during the warm-up phase, leaning out the air/fuel mixture ratio. Carbon
buildup may disturb mixture flow at low throttle conditions/idle speeds.
Symptoms:
^ Poor drivability
^ Loss of power
^ Unstable/rough idle
^ Increased emissions of HC, CO and NOx
^ "Service Engine Soon" lamp illumination due to intermittent misfire faults.
COMBUSTION CHAMBER:
Combustion Chamber Deposit Interference, or CCDI, occurs when there is contact between carbon deposits on the piston crown and cylinder head.
The noise can be confused or misdiagnosed as ping, knock or other noises that could indicate a mechanical failure. CCDI occurs first as a cold start
noise that can fade as the engine warms to operating temperature. The noise will reoccur at the next cold start. As deposits build, there is an increase
in compression temperature that may cause pre-ignition detonations.
Symptoms:
^ Knocking
^ Pinging
^ Run-on
^ Poor acceleration
^ Octane requirement increase
^ Increased emissions of NOx
^ Engine idle speed surges.
Depending on the manufacturer, fuels may contain various additives such as: oxidation and corrosion inhibitors, metal deactivators, emulsifiers,
anti-icing agents and dyes. They are also required to include some form of an intake system deposit control package. Unfortunately, not all fuels are
created equal, and some additive packages are not effective enough to maintain integrity of the intake systems in high performance engines, or
engines operating under severe environmental conditions. Even worse, the intake system deposit control additives in some fuels may actually
contribute to the combustion chamber deposit accumulation and to the problems associated with those deposits: knock, run-on and increased
emissions of oxides of nitrogen.
RECOMMENDATION
BMW recommends using TOP TIER Detergent Gasoline with a minimum octane rating of AKI 91 and with alcohol content of less then 10% by
volume (or any other oxygenates with up to 2.8% of oxygen by weight). Only the exclusive use of TOP TIER Detergent Gasoline provides the full
benefit of reducing deposit formation. For more information related to TOP TIER Gasoline, refer to SI B13 02 06.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 334
If the TOP TIER Detergent Gasoline is unavailable, we recommend that BMW Group Fuel System Cleaner Plus (P/N 82 14 0 413 341) be added to
the gas tank. For optimum cleaning and deposit control, add a 20 fl. oz. bottle every 3,000 miles when refueling.
Regular use of BMW Group Fuel System Cleaner Plus can help address carbon deposits related to the symptoms listed above. By removing these
deposits, an engine may experience restored power, performance and fuel efficiency; a smoother idle running; lower emissions; and reduced octane
requirement.
BMW Group Fuel System Cleaner Plus uses polyether amine TECHRONreg;-based technology developed and patented by Chevron. BMW Group
Fuel System Cleaner Plus has proven to clean up deposits in fuel injectors, ports and intake valves, and reduces the harmful effects of combustion
chamber deposits. It helps restore performance lost due to deposit buildup.
Chevron and BMW have run extensive "no harm" tests with polyether amine technology. When used as directed, it will not harm catalytic converters
, oxygen sensors, or any other mechanical components of the engine or fuel delivery system.
The effectiveness of the additive depends on its presence in the gasoline in large concentrations for short periods of time. One treatment is usually
sufficient, but a second treatment (one 20 oz. bottle per each consecutive full tank of gas) may give additional benefits. To keep your fuel intake
system clean, we recommend usage at every 3,000 miles.
Additionally, the vehicle's fuel sending units, equipped with silver-plated resistor card/contacts, are especially vulnerable to attacks by the elemental
sulfur and/or hydrogen sulfide found in fuels. Adding BMW Group Fuel System Cleaner Plus immediately upon noticing erratic fuel gauge behavior
may, in many cases, restore proper performance due to the additive's ability to remove the harmful sulfur compounds from the sending unit's contact
surface. Additionally, BMW Group Fuel System Cleaner Plus can help protect the fuel gauge from future malfunctioning by coating all metal
surfaces of the fuel system.
BMW Group Fuel System Cleaner Plus.
P/N 82 14 0 413 341
1 bottle, 20 fl. oz.
Order in multiples of 6 bottles per case.
[NEW] Note:
BMW Group Fuel System Cleaner Plus is the only BMW approved in-tank additive. Using non-approved fluids or tools can lead to premature
component failure and will not be covered under Warranty.
PARTS INFORMATION
WARRANTY INFORMATION
[NEW] Because carbon deposit buildup is related to fuel quality, it cannot be considered as a defect in the vehicle's materials or workmanship.
Consequently, usage of BMW Group Fuel System Cleaner Plus is not covered under the terms of the BMW New Vehicle Limited Warranty,
maintenance plan or the Certified Pre-Owned program.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 660510 Date: 100901
Collision Avoidance (CID) Display Flickers
SI B66 05 10
Distance Systems, Cruise Control, Remote Control
September 2010
Technical Service
SUBJECT
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 335
CID Flickers when the Reversing or Side View Camera Is Operation
MODELS
E70 (X5)
E71, E72 (X6)
F01, F02, F04 (7 Series)
F07 (5 Series Gran Turismo)
F10 (5 Series)
Vehicles produced from 8/31/08
SITUATION
The camera picture displayed in the CID (Central Information Display) flickers. This only occurs in the vicinity of gas discharge lamps or halogen
lamps in garages or workshops. Upon leaving the area of the light source, the picture returns to normal.
CAUSE
Pulsed light, including gas discharge lamps or halogen lamps, can produce flickering of the picture displayed in the CID.
INFORMATION
Do not replace any parts!
This bulletin will be updated once further information is available.
WARRANTY INFORMATION
For information only
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 651010 Date: 101001
Audio Sys. - USB Functions Inop. and DTC's DE4E And 9308
SI B65 10 10
Audio, Navigation, Monitors, Alarms, SRS
October 2010
Technical Service
SUBJECT
USB Audio Functions Delayed After Vehicle Start
MODEL
All models
Produced between 01/17/2010 and 03/14/2010 with option 6FL (USB Audio Interface)
SITUATION
Intermittently the USB audio functions (iPod/iPhone, MP3 player) are inoperative for the first 3 minutes after the vehicle is started. Fault codes
DE4E and 9308 are stored in the ULF module.
This behavior happens more often during higher ambient temperatures.
CAUSE
Hardware failure in the ULF (hands-free charge module)
CORRECTION
Perform diagnostics using the latest ISTA version and work through any related test module(s).
Replace the ULF module and program the vehicle.
Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software.
For information on programming and coding with ISTA/P, refer to CenterNet / Aftersales Portal / Service / Workshop Technology / Vehicle
Programming.
PARTS INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 336
WARRANTY INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 513510 Date: 101001
Interior - Noise From R/H And L/H Of Dashboard
SI B51 35 10
Body Equipment
October 2010
Technical Service
SUBJECT
Rattle Noises from A-pillar Area of Dashboard
MODEL
F01, F02 (7 Series) Vehicles produced up to June 2010
SITUATION
A noise is heard from the dashboard area on the far left and right sides while driving.
CAUSE
"Slip-stick" effect between the dashboard and the upper retaining screws.
CORRECTION
Replace the retaining screws with special screws with a plastic washer.
PROCEDURE
Refer to attachment B513510.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 337
PARTS INFORMATION
ATTACHMENT
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 338
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 339
B513510 Procedure
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 661010 Date: 101001
Accessories - Integrated Univ. Remote Control Diag. Tips
SI B66 10 10
Distance Systems, Cruise Control, Remote Control
October 2010
Technical Service
SUBJECT
Diagnosis Tips - Integrated Universal Remote Control (UGDO)
MODEL
All with option code 319 (Universal garage door opener)
SITUATION
The Integrated Universal Remote Control (UGDO) is located in the interior mirror and is typically used for controlling garage door openers.
Most interior mirrors replaced for UGDO complaints are without fault when tested. This Service Information provides diagnostic tips in order to
avoid unnecessary mirror replacement.
INFORMATION
Information on the HomeLink(R) UGDO can be found at www.homelink.com/home.php. Direct the customer to this excellent resource if diagnosis
at the dealership indicates that the UGDO is working correctly and the customer needs additional programming assistance. Additional UGDO
information can be found in the vehicle Owner's Manual.
Programming problems:
Request that the customer bring in the hand-held remote control transmitter (remote) that is causing difficulty, together with any other remotes that
the customer uses. If necessary, the UGDO can be reprogrammed using these remotes. For rolling code devices, the customer will need to train the
UGDO upon returning home (see item 5 below).
NOTE:
If the customer has a regular full-size remote as well as a smaller (key ring) remote, only the full-size remote should be used for the programming
procedure.
With the vehicle ignition turned to the "on" position, check the status of the UGDO by pressing each of the programming buttons. Note that the
UGDO is "off" if the vehicle ignition is "off".
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 340
1. Each button should illuminate the LED in some way (steady on or flashing). This indicates a fully functional UGDO.
^ If no LED illuminates, possible causes are:
^ Ignition not switched on
^ No power or ground
^ Faulty mirror
^ If one button illuminates the LED, but any one or two buttons do not, the mirror is faulty.
2. If any button illuminates with a slow flashing LED, the memory is empty; the button has not been programmed.
^ Check the batteries in the customer remote control and replace if necessary.
^ Refer to the attachment from step 2 to program the UGDO.
3. If every button illuminates with a steady "on" LED, most likely the customer has not cleared the factory setting. Attentively, the customer has
programmed each button with a fixed code. (Check with the customer.)
^ Refer to the attachment from step 1 to delete the stored memories and program the UGDO.
4. If any button illuminates with a steady "on" LED, the button has been programmed with a fixed code.
^ Check that the correct remote is being used.
^ The garage door may have a range problem.
5. If any button illuminates with a rapid flashing LED, followed after 2 seconds by a steady "on" LED, the button has been programmed with a
rolling code. However, the training mode for the rolling code may not have been successfully completed.
^ Provide the attachment to the customer and refer the customer to steps 5 - 7. Direct the customer to the instructional videos on the HomeLink(R)
website, www.homelink.com/program.php..
Range problems:
1. Advise the customer that the UGDO range is less than the original hand-held remote's range. A range of less than 50% of the original remote's
range should be investigated as a vehicle/interior mirror problem.
2. If the UGDO and the original remote both have reduced range, the UGDO is not at fault. The customer should check the garage door opener;
possibly, the antenna wire is not properly extended.
WARRANTY Information
For information only
ATTACHMENTS
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 341
view PDF attachment B661010 Attachment.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 650910 Date: 101001
Entertainment Sys - DVD Changer Media6 Can't Be Selected
SI B65 09 10
Audio, Navigation, Monitors, Alarms, SRS
October 2010
Technical Service
SUBJECT
Media #6 in the DVD Changer Cannot Be Selected
MODEL
E89 *(Z4)
E70 *(X5)
E71, E72 *(X6)
F01, F02, F04 *(7 Series)
F07, F10 *(5 Series)
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 342
* Vehicles from 07/2009 with option 696 (DVD changer)
SITUATION
Media #6 (CD/DVD) inserted in the 6-disc DVD changer cannot be selected and is not displayed.
CAUSE
Software application error in the DVD changer (MMC2)
The storage space is not sufficient for very long titles. Therefore only five media can be displayed in certain cases.
INFORMATION
Do not replace parts!
This Service Information will be updated as soon as an improvement is available.
WARRANTY INFORMATION
For information only
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 651110 Date: 101001
Entertainment - Rear Seat Entertainment System Inop.
SI B65 11 10
Audio, Navigation, Monitors, Alarms, SRS
October 2010
Technical Service
SUBJECT
Rear Seat Entertainment System Is Intermittently Inoperative
MODEL
F01, F02, F04 *(7 Series)
F07, F10 *(5 Series)
*Vehicles up to 06/2010 with option 6FG (Rear Seat Entertainment System)
SITUATION
Intermittently the Rear Seat Entertainment system will not play a DVD and/or the display is inoperative.
CAUSE
Software error in the Rear Seat Entertainment system
PROCEDURE
Reprogram the vehicle using ISTA/P 2.39.1 or higher.
Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software.
For information on programming and coding with ISTA/P, refer to CenterNet/Aftersales Portal/Service/Workshop Technology/Vehicle
Programming.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 343
WARRANTY INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 521310 Date: 101101
Interior - Rear Seat Ventilation Is Weak Or Inoperative
SI B52 13 10
Seats
November 2010
Technical Service
SUBJECT
Rear Seat Ventilation Is Perceived as Weak or Not Working
MODEL
F01, F02, F04 (7 Series)
F07 (550i Gran Turismo)
Vehicles equipped with SA 454 (Rear Ventilated Seats)
SITUATION
With the rear seat ventilation switched on, the customer perceives that the ventilation (air flow) is weak or not working at all.
CAUSE
In most cases, the rear seat ventilation is working properly. The design and function of the rear seat ventilation is a further development of the
system used in the previous 7 Series (E65/66), and should not be compared to in regards to function and operation. An intelligent temperature
control has been incorporated for enhanced comfort. The functional description of the rear seat ventilation operation in this bulletin will be
integrated into a future ISTA (Integrated Service Technical Application) version.
INFORMATION
Functional Description and Operating Information;
1. The ventilation of each seat is individually adjustable. Each seat consists of the following components:
^ 2 radial fans (one for each seat and backrest, fitted on the insulation box under the front edge of the seat cushion; the backrest fan in the F07 is
located on the backrest rear panel).
^ 2 ventilation mats (one for each seat cushion and backrest on the foam section)
^ 2 NTC (Negative Temperature Coefficient) temperature sensors (seat and backrest)
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 344
2. The ventilated rear seats are equipped with a temperature control. This controls the fan output and fan speed according to the set temperature. The
seat bottom and backrest are each controlled separately (similar to the logic of seat heating).
^ Setting 1: Slightly cool
^ Setting 2: Medium
^ Setting 3: Cold
3. When switching down from setting 3 to 2 or from 2 to 1, and if the seat ventilation was active for longer than 1 minute, the seat ventilation is
switched off briefly for a fixed amount of time. The seat ventilation then continues to run at the temperature-regulated state at the nominal
temperatures for that specific setting.
4. After switching on setting 3, it runs for a fixed time at 100% PWM (Pulse Width Modulated) speed. After this time, the seat continues to run at
the temperature-regulated state at the nominal temperatures for that specific setting.
5. If the ventilated seat is active when the MAX AC function is switched on (only in vehicles equipped with 4-zone air-conditioning system), the seat
setting is switched automatically to setting 3. When MAX AC is switched off, the system is adjusted to the previously selected setting again.
6. If seat heating and seat ventilation are running at the same time, the ventilated seat is operated at a fixed fan speed for that specific setting. The
temperature control is not active for as long as the seat heating is active (seat heating and seat ventilation use the same temperature sensor).
7. For acoustic masking, the permissible fan speed is limited by vehicle speed and the fan output of the ventilation system. The function is designed
so that even at speeds used in city traffic or at medium fan speeds, there is no longer any limit on fan speed. However, when the vehicle is stationary
and with automatic heating and air-conditioning switched off, noise disturbance to passengers is avoided by limiting the fan speed.
WARRANTY INFORMATION
For information only
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 652010 Date: 101101
iPhone(R)/iPod Touch(R) - Audio Output Interruptions
SI B65 20 10
Audio, Navigation, Monitors, Alarms, SRS
November 2010
Technical Service
SUBJECT
USB Audio Output Is Inoperative or Intermittently Interrupted
MODEL
All models
Produced from 09/2010 with option 6FL (iPod and USB adapter) and option 6VC (Combox controller)
SITUATION
With the iPhone or iPod Touch connected to the vehicle via the white Apple USB cable, the audio output may be:
^ Intermittently interrupted
^ Interrupted after unplugging and reconnecting the USB device, or after a vehicle start
CAUSE
The Apple software iOS4.1 installed on the Apple iPhone and iPod Touch devices
INFORMATION
Do not replace parts and do not perform any repair attempt!
Explain to the customer that the Apple software iOS4.1 is causing this behavior. The Apple device must be updated with the improved Apple
software iOS4.2 as soon as it becomes available.
The Apple software update on the device must be performed by the customer. For information on Apple software availability and the update process
please refer to the Apple web site:www.apple.com/iphone/software-update/
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 512810 Date: 101101
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 345
Body - Creaking Noise From Top Of Window And Door Frame
SI B51 28 10
Body Equipment
November 2010
Technical Service
This Service Information bulletin supersedes SI B51 28 10 dated September 2010.
[NEW] designates changes to this revision
SUBJECT
Creaking Noise from Top of Door Frame and Window
MODEL
E60, E61 (5 Series)
E70 (X5)
E71, E72 (X6)
F01, F02 (7 Series)
SITUATION
A creaking noise is generated from the top of the door window area while driving. The noise level varies based on road conditions, temperature and
humidity. If the door window is lowered, the noises stop.
CAUSE
The door seal at the top of the door window frame causes the noise where it makes contact with the vehicle roof Dirt and silicon-based products
negatively impact the flocking of the seal.
CORRECTION
Install a strip of clear Teflon tape to the painted roof area where the door seal meets the roof.
PROCEDURE
Refer to attachment B512810.
PARTS INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 346
WARRANTY INFORMATION
ATTACHMENTS
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 347
B512810_Procedure
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 514010 Date: 101101
Interior - Proper Installation Of Carpet Floor Mats
SI B51 40 10
Body Equipment
November 2010
Technical Service
SUBJECT
Proper Installation of BMW Carpet Floor Mats
MODEL
All
SITUATION
The intent of this bulletin is to ensure proper carpet floor mat installation and increase customer satisfaction. Our internal quality observations have
shown that improper floor mat installation can occur during the new car preparation or when the service department is detailing the interior. Also, the
customer or car wash attendant may remove the floor mats for interior cleaning. This can lead to damage to the retaining system and result in
improper installation. The installation guide attached is also included with the new floor mat sets. These installation instructions must be reviewed
and followed while installing the floor mats. The installation guide must also be given to the customer for future reference.
CAUSE
The center installations of floor mats are inconsistent.
PROCEDURE
Refer to attachment B514010.pdf
ATTACHMENTS
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 348
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 349
B51 40 10 - Procedure
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 350
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 351
B514010 - Floor Mat Installation Guide
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 360110 Date: 101101
Wheel/Tires - New Style Tire Valves
SI B36 01 10
Wheels and Tires
November 2010
Technical Service
SUBJECT
New Style Tire Valves
MODEL
All
INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 352
The tire valves for use with Tire Pressure Monitor Systems have been redesigned. The new style valves (on the right in the illustration) can be
identified by the smaller/conventional type cap (1) and the tapered seat at the valve's base (3).
^ The sealing washer (indicated by the arrow) is no longer required with the new style valve.
^ The valve has been modified in the area of the rubber seal (3).
^ The only component which is interchangeable between the two valves is the valve cap (1). When replacing a tire valve, the old cap can be reused,
if necessary, to ensure that all the tire valves are fitted with matching caps.
^ Always refer to the Repair Manual for proper installation instructions, including tightening torques.
WARRANTY INFORMATION
For information only
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 210110 Date: 101101
M/T - Dual Mass Flywheel Diagnostic Criteria
SI B21 01 10
Clutch
November 2010
Technical Service
SUBJECT
Dual Mass Flywheel - Diagnosis and Inspection
MODEL
All models equipped with dual-mass flywheel, except Motorsport vehicles
INFORMATION
Prior to condemning the dual-mass flywheel as defective, the following three criteria have to be checked and evaluated:
1. Total rotational angle at no load condition (with applied torque less then 20 Nm)
2. Secondary plate longitudal axial play
3. Friction surface appearance changes due to thermal overload.
PROCEDURE
Refer to the attached "Dual-mass Flywheel Inspection" document for the complete inspection procedure.
The dual-mass flywheel replacement is justified only if one or more of the following criteria are met:
1. The total rotational free-play, measured at the flywheel gear ring, is equal or greater than 7 tooth gaps.
2. The secondary plate total axial bearing play, measured at outside diameter of the flywheel, is equal or greater than 5 mm.
3. A significant discoloration in the adjoining area outside the friction ring, or a severe ablation/erosion of the friction area, is present.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 353
WARRANTY INFORMATION
For information only
Warranty claims may be denied:
^ If the diagnostic procedure outlined above is not followed when replacing a dual-mass flywheel.
ATTACHMENTS
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 354
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 355
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 356
B210110_Dual_Mass_Flywheel_Inspection2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 641510 Date: 101201
A/C - False Ionizer Short To Ground Fault Stored In IHKA
SI B64 15 10
Heating and Air Conditioning
December 2010
Technical Service
SUBJECT
Fault Code for Ionizer Short to Ground Is Stored in the IHKA
MODEL
F01, F02, F04 (7 Series)
F07, F10 (5 Series)
Vehicles produced from 8/31/2010 to 2/28/2011
SITUATION
During diagnosis, the vehicle test displays fault code 0X8011FD "PATT module, signal cable: short circuit to ground or break in the circuit". This
fault is stored in the IHKA control module. The customer will not experience any operational failure due to this fault.
CAUSE
The ionizer is not installed in the vehicle.
INFORMATION
Do not replace any part or install any parts.
The ionizer was not installed in vehicles with a production date of 9/01/2010 or newer. As a result, fault code 0x8011FD is stored in the IHKA.
There are no functionality errors. This fault can be ignored and deleted from the IHKA control module.
A solution is expected with the release of ISTA/P 2.41.0 in March 2011.
This bulletin will be updated once ISTA/P2.41.0 is released.
WARRANTY INFORMATION
For information only
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 513412 Date: 121101
Interior - Rattle/Creak From Passenger Instrument Panel
SI B51 34 12
Body Equipment
November 2012
Technical Service
SUBJECT
Rattling/Creaking Noise from Front Passengers Side Instrument Panel
MODEL
F01
F02
F04
Produced from August 31, 2008 to April 1, 2012
SITUATION
A rattling or clattering noise may be heard from the front passengers side instrument panel, when driving on rough roads.
CAUSE
The front passengers defroster air duct makes contact with the windshield.
PROCEDURE
Confirm the rattling noise is coming from the instrument panel at the windshield by pressing down on the instrument panel in the area shown. If the
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 357
noise can be duplicated, remove the instrument panel. Refer to ISTA Repair Instructions 51 45 030, "Removing and installing trim panel for the
instrument panel."
1. The area of concern is where the right side defroster air duct makes contact with the front windshield.
2. With the instrument panel removed, place the panel on a clean work surface. Locate the extreme left side of the passengers side defroster air
duct. Prepare a self-adhesive felt strip measuring (20 x 15 x 2 mm) and apply it to the area shown, while keeping it parallel to the top of the
defroster air duct.
Reinstall the removed parts in the reverse order of their removal; then check the repair effectiveness by pressing on the instrument in the same
area as before.
PARTS INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 358
WARRANTY INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 611808 Date: 121201
Electrical - Battery Maintenance Requirement Information
SI B61 18 08
General Electrical Systems
December 2012
Technical Service
This Service Information bulletin supersedes SI B61 18 08 dated January 2012.
[NEW] designates changes to this revision
SUBJECT
Battery Maintenance Requirements
MODEL
All (new and used vehicles in BMW center inventory
[NEW] SITUATION
Proper battery maintenance is vital when BMW vehicles are in your centers inventory. Allowing a vehicles battery voltage to drop below 12.0 volts
(12.0V) permanently reduces the battery life expectancy and can lead to premature failure of the battery.
We provide a flexible battery maintenance system every BMW center can use in accordance with their particular needs. This bulletin explains the
2013 Battery Charging calendar and charging systems.
PROCEDURE FOR 12V BATTERY SYSTEMS (INCL. 12 VOLT SYSTEMS IN HYBRID VEHICLES)
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 359
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 360
Upon receipt of a new vehicle, remove the battery log form (see above) from the glove compartment and complete section "A". Check the voltage of
the 12V battery and recharge if less than 12.5V or 71% SoC (State of Charge).
The maintenance tracking system provides for 3 distinct options:
1. The vehicle goes into storage (back lot), or in a new vehicle display (not in the showroom)
^ The battery main disconnect switch has been removed; and
^ The vehicle may or may not be in Transport Mode.
A four-week charging cycle and calendar have been established for these cases.
The vehicle arrives, marked with a color-coded round sticker on the windshield. The respective color (one out of four possible colors)
designates that the vehicles battery voltage must be checked in accordance with the new calendar on a four-week cycle.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 361
Recharge any time the battery voltage is less than 12.5V or 71% SoC.
Each time a battery is checked, record the voltage in section "B" of the BATTERY LOG FORM.
2. The vehicle goes into the showroom, or a similar display area
^ The electrical system is "Customer ready"; and
^ The battery main disconnect switch has been removed; and
^ The vehicle has been taken out of Transport Mode using the BMW Diagnosis System.
When in the showroom display, energy consumption is frequent and unpredictable because of the showroom traffic. A four-week charging
cycle will not suffice, due to the increased current draw imposed on the battery. This is because of frequent usage of the vehicles electrical
components (demonstrations, product familiarization, etc.).
To ensure the battery charge is maintained, connect the battery via the underhood charging terminals to a suitable power supply (SI B04 23
10 and B04 21 09).
If the showroom vehicle battery needs to be disconnected due to state regulations, check the battery voltage on a regular basis to ensure the
state of charge is maintained above 12.5V or 71% SoC. Record when the battery is recharged in section "C" of the BATTERY LOG
FORM.
Note 1: For those BMW centers which have established their own working battery maintenance procedure which fulfills BMW guidelines,
Section C can be used to track the charging of those vehicles.
[NEW] For BMW ActiveHybrid vehicles: Refer to SI B61 37 12 for special High-voltage Battery care instructions when using an external
12 volt battery charger.
3. The battery draw has been minimized for storage purposes
^ Either the battery main disconnect switch remains on the vehicle in the "OFF" position; or
^ The vehicle battery has been disconnected.
With the battery draw minimized, a 12-week charging cycle can be followed. Use section "D" of the BATTERY LOG FORM to document
when the charging has been performed.
The columns on the form are identified by the colors white, red and green of the 12-week charging calendar, designating the months when
the vehicles are to be charged. The windshield labels can also be used to track these vehicles, with the exception of the 4th color, yellow.
Therefore, vehicles received with a yellow label will need to be reassigned another color.
The 12 week charging cycle requires the battery to be recharged at every check.
IMPORTANT:
Use a calibrated fluke 87 multimeter or similar device to measure battery voltage.
On vehicles equipped with maintenance-free batteries (with integrated hydrometer - "Magic Eye"), under certain circumstances (vehicle
parked for an extensive period of time) due to electrolyte density stratification inside the battery, the internal hydrometer ("Magic Eye") may
remain black after recharging, even though the battery tester shows it to be fully charged. Such batteries are fully serviceable.
Replace the battery if the battery acid level is too low (Magic Eye light yellow).
Since BMW uses only maintenance-free or AGM batteries, DO NOT ADD DISTILLED WATER!
If, at any time, the battery open circuit voltage should drop below 12.0V, or a battery replacement is indicated during the CBS handover
inspection, perform Energy Diagnosis (refer to SI B61 13 05) to determine the cause. Any necessary repairs should be carried out and the
battery MUST BE REPLACED. The replacement battery must be registered using the service function in the diagnosis equipment.
Dispose of all batteries properly, observing legal regulations.
Charging Procedure:
Battery charging must be performed using an approved battery charger (recommended charging voltage 14.8V). Refer to SI B04 21 09 and
B04 23 10 for recommended chargers.
For an optimized charging procedure, the ambient temperature should be between 60°F and 75°F. Under these conditions, the battery can be
considered fully charged when the charging current has fallen below 2.5 Amps.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 362
Charging below 60°F should be avoided if possible, since the capacity of the battery to take up current is reduced and the charging time is
extended considerably. However, if provisional charging below 60°F is performed, the charging voltage must be set to 14.8V. Charging shall
be discontinued no earlier than when the charging current falls below 1.5 Amps.
Further Technical Notes
PROCEDURE FOR HIGH-VOLTAGE BATTERY PACKS INSTALLED IN HYBRIDS
High-voltage battery packs should be checked at the same maintenance intervals as for 12 volt batteries.
The charge status of the high-voltage battery pack is shown in the instrument cluster. If the charge indicator displays a state of charge in the
lower quarter of the gauge (A), the high-voltage battery pack must be recharged until the charge indicator displays a value in the upper quarter
(B).
On the battery log form, charge indicator positions A or B should be logged as follows:
A = 0 or 1/4 (depending on actual needle position)
B = 3/4 or F (depending on actual needle position)
^ Charge the high-voltage battery pack by starting the engine and letting it run until the required charge status is reached. If the vehicle is
inside a building, exhaust extraction must be used. If the vehicle is outside, the vehicle must be in a secure area.
^ For vehicles where the state of charge of the high-voltage battery pack is insufficient to start the engine, connect a BMW recommended
battery charger to the battery posts under the hood. Only use Deutronic DBL 1600 or Multi Charger 1500 battery chargers due to
amperage requirements needed to bring the HV battery up to the necessary state of charge (refer to SI B04 23 10 for more information on
currently approved battery chargers). The ignition must be switched on and all consumers that are not required switched off (e.g., lights,
radio, A/C). When the CC message "Charging completed" is displayed, this means that the engine start capability has been restored. Start
the engine and continue the charging process as described above.
Vehicles on the showroom floor should have the high-voltage system de-energized using the Service Disconnect on the top of the high-voltage
battery unit.
USED VEHICLES
Used vehicles in BMW center inventory should be monitored and recharged according to the above principles. There is no reason why the
battery maintenance should be neglected, since poor reliability of a pre-owned BMW may deter a customer from buying a new one at a later
date.
VEHICLE DELIVERY
The CBS Handover Inspection must be performed as the last process step, immediately before delivery to the customer! Refer to the Service
Information entitled "New Vehicle Preparation and Maintenance Requirements" for the vehicle model concerned.
Upon the sale of a vehicle, its BATTERY LOG FORM should be removed from the BATTERY CHARGE LOG (binder) and filed in the
vehicle file, to be available for future reference.
To ensure that the battery remains fully charged, start the engine before demonstrating the operation of components to the customer at the time
of delivery.
UNDER NO CIRCUMSTANCES should a vehicle equipped with a battery disconnect switch be sold or delivered to a customer.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 363
GENERAL INFORMATION
If a vehicle is used as a demonstrator, the battery disconnect switch MUST BE REMOVED.
When reconnecting the battery, torque the battery nut by following the appropriate specification listed in Tightening Torque 61 21...
Under special circumstances where the battery disconnect switch is not removed, extreme caution must be taken not to turn off the battery
disconnect switch while driving (for example, when moving the vehicle on the lot).
Note that the procedures outlined above are meant to be guidelines to assist BMW centers in assuring a sufficient state of charge of vehicle
batteries at all times. Following these procedures, however, will not guarantee a sufficient state of charge on all batteries: there may be
exceptional cases of excessive current draw through very frequent movement of back lot vehicles, for example, which may call for more
frequent recharging than otherwise necessary.
The above guidelines for proper battery maintenance are meant to provide maximum flexibility for every BMW center. Regional BMW
personnel will be happy to assist with setting up an effective charging and monitoring program.
PARTS INFORMATION
WARRANTY INFORMATION
Attachments
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 364
Flow Chart
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 365
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 366
Battery Log Form
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 652112 Date: 121201
Antitheft System - Siren Not Active When Panic Button Pressed
SI B65 21 12
Audio, Navigation, Monitors, Alarms, SRS
December 2012
Technical Service
SUBJECT
Alarm System Siren Is Not Active when Panic Button Is Pressed
MODEL
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 367
F01
F02
F10
F25
Vehicles with option code 302 (Anti-theft Alarm System)
SITUATION
When the panic button is pressed on the remote control key for 3 seconds or more, the alarm siren does not sound. Only the 4-way flashers come on.
CAUSE
Software error in the FZD module (Roof Function Center)
This error only occurs when the vehicle is programmed with ISTA/P2.47.7 or 2.48.1
PROCEDURE
Do not replace parts.
1. Perform diagnosis using the latest ISTA diagnostic software version. Complete all test plans for any stored faults in the DWA (Anti-theft
Alarm System). If no faults are stored proceed to the next step.
Note:
When the ISTA system message displays: "Battery voltage only "XX.XX" V. Please connect charger." Please note the displayed battery
voltage reading in the repair order comments section.
2. Reprogram the vehicle using ISTA/P 2.48.2 or higher. For example, if the vehicle was programmed with ISTA/P2.48.1, the measures plan will
only include the FZD module for new coding. The new I-Levels included in 2.48.2 are as follows:
^ F01, F02: F001-12-11-503
^ F10: F010-12-11-503
^ F25: F025-12-07-509
Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software.
For information on programming and coding with ISTA/P, refer to CenterNet / Aftersales Portal / Service / Workshop Technology / Vehicle
Programming.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 368
WARRANTY INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 651011 Date: 121201
Audio System - Cannot Select SIRIUS/XM(R) Preset 2
SI B65 10 11
Audio, Navigation, Monitors, Alarms, SRS
December 2012
Technical Service
This Service Information bulletin supersedes SI B65 10 11 dated July 2011.
[NEW] designates changes to this revision
SUBJECT
SIRIUS/XM Radio Station Stored on Preset # 2 Cannot Be Selected via SVS
MODEL
All with option 609 (Navigation System Professional, CIC) and option 655 (Satellite Radio)
SITUATION
When a SIRIUS/XM satellite radio station is stored on Preset #2, it cannot be selected using the voice recognition system (SVS). All other presets
can be used without a problem.
Note: AM/FM stations are not affected!
CAUSE
Software issue in the Car Information Computer (CIC)
[NEW] CORRECTION
Do not replace parts for this issue.
1. Reprogram the vehicle using ISTA/P 2.48.1 or later.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 369
Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software.
2. Complete all of the post-programming work as indicated in the ISTA/P Final Report. This includes performing diagnosis and clearing faults
with ISTA, if necessary.
For information on programming and coding with ISTA/P, refer to CenterNet / Aftersales Portal / Service / Workshop Technology / Vehicle
Programming.
Note:
When the ISTA system message displays: Battery voltage only "XX.XX" V. Please connect charger. Please note the displayed battery
voltage reading in the repair order comments section. This documentation is not necessary when part of an approved Technical Service
repair procedure; the battery charger is required to be attached before performing the Vehicle Test.
[NEW] WARRANTY INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 310412 Date: 121201
Suspension System - Groaning Noise From Front Axle
SI B31 04 12
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 370
Front Axle
December 2012
Technical Service
SUBJECT
Groaning Noise from Front Axle
MODEL
F01
F02
F07
Without xDrive
Produced to 5/31/12
SITUATION
Groaning noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or over uneven road surfaces.
CAUSE
Hydraulic mount in tension strut
PROCEDURE
Confirm the groaning noise is coming from the front axle area and isolate to either the drivers or passengers side. Replace the tension strut with the
hydraulic mount for the affected side.
PARTS INFORMATION
WARRANTY INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 371
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 653209 Date: 130101
Audio System - Interference Noise From Speakers
SI B65 32 09
Audio, Navigation, Monitors, Alarms, SRS
January 2013
Technical Service
This Service Information bulletin supersedes SI B65 32 09 dated November 2009.
[NEW] designates changes to this revision
SUBJECT
Interference Noise from the Loudspeakers
MODEL
All
SITUATION
Interference noise from the loudspeakers can be heard in all audio modes
CAUSE
Cause 1: The door panel is improperly fitted (torsion, stress, etc.).
Cause 2: The loudspeaker wiring or the loudspeaker itself is damaged.
[NEW] CORRECTION
1. Perform a vehicle test using the latest ISTA diagnostic software.
Note:
When the ISTA system message displays: Battery voltage only "XX.XX" V. Please connect charger. Please note the displayed battery
voltage reading in the repair order comments section. This documentation is not necessary when part of an approved Technical Service repair
procedure; the battery charger is required to be attached before performing the Vehicle Test.
2. Work through the appropriate test plans integrated in ISTA diagnosis:
Activities / Information search / Function Structure / 03 Body / Audio, Navigation, Telephone (MOST ring)/ [!] Current fault patterns / Audio
output fault patterns
3. Select the appropriate test plan from the list and click on "Display."
[NEW] WARRANTY INFORMATION
If performing ISTA diagnostics and the related test plans result in eligible and covered work, claim this work with the applicable defect code and
labor operations listed in KSD2.
Note:
Please follow any TeileClearing (TC) or Diagcode (DC) requirements that may apply to this work.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 651313 Date: 130401
Instruments - Intermittent 'No Signal' Displayed on the CID
SI B65 13 13
Audio, Navigation, Monitors, Alarms, SRS
April 2013
Technical Service
SUBJECT
Headunit-High: CID Is Blank and "NO SIGNAL" Is Displayed
MODEL
F01
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 372
F02
F02H
F07
F10
F10H
F12
F13
F30H
With option 609 (Navigation System Professional, HU-H)
and
Without option 6VA (CIC contribution)
SITUATION
Intermittently the Central Information Display (CID) is blank and "NO SIGNAL" is displayed on the CID.
^ Fault Code B7F8C3 "no response from CID (HW error: loss of CID communication)" is stored in the HU-H
CAUSE
Hardware error in the Headunit-High
CORRECTION
1. Perform a vehicle test using the latest ISTA diagnostic software.
Note:
When the ISTA system message displays: Battery voltage only "XX.XX" V. Please connect charger. Please note the displayed battery
voltage reading in the repair order comments section. This documentation is not necessary when part of an approved Technical Service repair
procedure; the battery charger is required to be attached before performing the Vehicle Test.
2. When fault code B7F8C3 is stored in the HU-H, replace the head unit. Otherwise, complete all test modules relevant to head unit faults.
3. Only after parts replacement, reprogram the vehicle using ISTA/P 2.49.2 or later.
F01/F02/F02H/F07 - New integration level: F001-13-13-503 or higher
F10/F10H/F12/F13 - New integration level: F010-13-13-503 or higher
F30H - New integration level: F020-13-13-503 or higher
Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software.
For information on programming and coding with ISTA/P, refer to CenterNet / Aftersales Portal / Service / Workshop Technology / Vehicle
Programming.
PARTS INFORMATION
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 373
WARRANTY INFORMATION
Covered under the terms of the BMW New Vehicle/SAV Limited Warranty.
Labor operation code 00 00 006 is a Main labor operation. If you are using a Main labor code for another repair, use the Plus code labor operation
00 00 556 instead.
Refer to KSD2 for the corresponding flat rate unit (FRU) allowance. Enter the Chassis Number, which consists of the last 7 digits of the Vehicle
Identification Number (VIN). Click on the "Search" button, and then enter the applicable flat rate labor operation in the FR code field.
If a control module was working properly and/or had no related faults stored prior to vehicle programming and it fails to program correctly or
requires initialization, this additional work must be claimed with separate labor operations under the defect code listed above; refer to KSD2.
Other Repairs
If performing other ISTA diagnostics and the related test plans results with eligible and covered work, claim this work with the applicable defect
code and labor operations listed in KSD2.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 640111 Date: 130301
A/C - Whistle Noise Heard From Center Fresh-Air Vent
SI B64 01 11
Heating and Air Conditioning
March 2013
Technical Service
This Service Information bulletin supersedes SI B64 01 11 dated December 2011.
[NEW] designates changes to this revision
SUBJECT
Whistling Noise Heard from the Center Fresh-Air Vent During Heating
MODEL
[NEW] F01
[NEW] F02
[NEW] F04
[NEW] F07
[NEW] F10
[NEW] Produced from April 22, 2010 to August 30, 2012
SITUATION
A whistling noise is heard from the center fresh-air vents. The noise can be heard during the wan up phase (3 to 10 mins) after the heating system is
first activated, with low outside temperatures and the center vents stratification adjustment wheel is turned to the "red" position.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 374
Note:
This is independent of the air distribution setting, but a lower fan speed is required.
CAUSE
Unfavorable air flow against the mixing flaps in the upper distribution housing
PROCEDURE
Note:
Review the complete repair procedure before starting.
1. Verify the customer complaint.
2. Perform a vehicle test using the latest ISTA (Integrated Service Technical Application) diagnostic software version.
Note:
When the ISTA system message displays:
Battery voltage only "XX.XX" V. Please connect charger.
Please note the displayed battery voltage reading in the repair order comments section.
3. If applicable, diagnose any IHKA faults stored in the control modules by completing the test plans before continuing with the next step, # 4.
4. Connect the vehicle to ISTA/P 2.43.0 or higher.
5. Select the "vehicle" tab and then choose "conversion, ventilation whistling".
6. Complete programming and coding the vehicle. This will update the flap settings.
7. Complete the ISTA/P conclusion work as applicable.
8. Turn ignition off lock the vehicle and allow it to enter sleep mode (>5 minutes)
9. Retest. When the problem has been resolved no further actions are required.
Note:
Only if the problem has not been resolved after programming and coding conversion, perform the following steps:
10. Connect the vehicle to ISTA/P and remove the recently added "conversion, ventilation whistling". Submit a PuMA case titled "Ventilation
Whistling" to obtain an original vehicle order (VO).
11. With the vehicle connected to ISTA/P, import the supplied VO.
12. Replace the upper distribution housing. Refer to ISTA REP 64 11 540 "Replace the upper distribution housing for the heating and air
conditioning system".
13. Confirm the problem has been resolved.
Note:
ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software.
For information on programming and coding with ISTA/P, refer to CenterNet / Aftersales / Aftersales Business Development & Marketing Portal /
Service Operations / Workshop Technology / Vehicle Programming.
PARTS INFORMATION
WARRANTY INFORMATION
Covered under the terms of the BMW New Vehicle/SAV Limited Warranty or the BMW Certified Pre-Owned Program.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 375
Procedure Steps 1 through 9
Labor operation code 00 00 006 is a Main labor operation. If you are using a Main labor code for another repair, use the Plus code labor operation
00 00 556 instead.
Even though work time labor operation code 61 00 006 ends in "006," it is not considered a Main labor operation.
Work time (WT) labor operation 61 00 006 - requires an individual punch time.
Procedure Steps 10 through 13 (If Necessary)
Even though work time labor operation code 61 99 000 ends in "000," it is not considered a Main labor operation.
Work time (WT) labor operation 61 99 000 - requires an individual punch time.
Refer to KSD2 for the corresponding flat rate unit (FRU) allowance. Enter the Chassis Number, which consists of the last 7 digits of the Vehicle
Identification Number (VIN). Click on the "Search" button, and then enter the applicable flat rate labor operation in the FR code field.
Other Repairs
[NEW] If performing other ISTA diagnostics and the related test plans results with eligible and covered work, claim this work with the applicable
defect code and labor operations listed in KSD2.
[NEW] Note:
Please follow any TeileClearing (TC) or Diagcode (DC) requirements that may apply.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 651009 Date: 130301
Navigation System - Vehicle Position Missing/Incorrect
SI B65 10 09
Audio, Navigation, Monitors, Alarms, SRS
March 2013
Technical Service
This Service Information bulletin supersedes SI B65 10 09 dated September 2009.
[NEW] designates changes to this revision
SUBJECT
MODEL
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 376
[NEW]
E60
E61
E63
E64
F70
E71
E72
E82
E82E
E84
E88
E89
E90
E91
E92
E93
F01
F02
F04
F06
F07
F10
F12
F13
F25
F30
Vehicles with option 609 (Navigation System Professional, CIC)
SITUATION
The vehicle position is missing or incorrect on the navigation map.
[NEW] CAUSE
The navigation system integrated in the Car Information Computer (CIC) is not calibrated correctly.
[NEW] CORRECTION
Recalibrate the CIC navigation system
[NEW] PROCEDURE
Do not replace parts!
Refer to the attachment.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 377
NOTE:
Before delivery of the vehicle to the customer, perform a calibration drive for 15 minutes at a speed of 30 mph.
Note:
When the ISTA system message displays: Battery voltage only "XX.XX" V. Please connect charger. Please note the displayed battery voltage
reading in the repair order comments section.
[NEW] WARRANTY INFORMATION
Covered under the terms of the BMW New Vehicle/SAV Limited Warranty.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 378
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 379
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 380
ATTACHMENTS
View PDF attachment B651009_Attachment.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 611305 Date: 130301
Battery - 'Discharged Battery' Energy Diagnosis Required
SI B61 13 05
General Electrical Systems
March 2013
Technical Service
This Service Information bulletin supersedes SI B61 13 05 dated October 2012.
[NEW] designates changes to this revision
SUBJECT
Discharged Battery: Energy Diagnosis Must Be Performed
MODEL
[NEW] All vehicles produced from 3/2004 (except I-Bus vehicles)
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 381
[NEW] SITUATION
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased
demands being placed on the battery. This document covers important information for the dealer on how to handle "discharged battery" complaints.
In order to properly repair the vehicle the first time in the workshop, it is very important that the diagnostic test plans are performed to completion,
with all results taken into consideration. The procedure as outlined below contains information that will guide the technician to properly repairing the
vehicle and getting paid for a warranty claim.
[NEW] CAUSE
A discharged battery can have various causes, most of which do not concern the battery itself. A failed battery is often the symptom and not the
cause. A fully serviceable battery fails when an electrical component causes the battery to discharge; the battery becomes internally damaged and
must be replaced. For more information, refer to www.batteryuniversity.com/parttwo-42B.htm. For this reason, replacing the battery is not usually a
permanent repair. The cause of the discharged battery must be analyzed in order to guarantee a proper repair.
[NEW] PROCEDURE
Before starting diagnosis, refer to the attached flowchart which will guide you through this procedure, and can be used as a reference guide for all
E-Series and FO1/F02 vehicles produced up to 9/2010.
For F10 vehicles and later with advanced onboard battery diagnostics, please refer to SI B61 02 11.
For all models, "Energy Diagnosis" must be performed on all discharged battery complaints. At the conclusion of the "Energy Diagnosis" test plan, a
diagnostic code is generated. The exceptions are:
^ "Exhaustive Battery discharge" test plan results
^ "Terminal 30g-f shutdown due to start capability limit"
These 2 exceptions are displayed for informational purposes only, and would not display a diagnostic code. In these cases, the most likely cause is a
faulty battery, and this can be determined by the Midtronics battery tester.
1. Fault analysis (Energy Diagnosis)
Complete the energy diagnosis test plan on every vehicle with a discharged battery. There are currently two paths to access the energy diagnosis
test plan:
^ If a power management fault is stored, ISTA will select the energy diagnosis test plan automatically.
^ The test plan can also be selected manually: "Function structure > Body > Power supply > Energy Diagnosis."
2. Once the test plan has finished, the number [1] "Most Likely Cause" is automatically displayed if any faults are calculated by the test plan. Finish
the test plan by processing all the "Most Likely Causes," starting from [1]. The most recent cause of a discharged battery is listed under [1]. If no
"Most Likely Causes" are calculated, the results screen will be displayed: "Most Likely Cause (0)," diagnostic code is undetermined.
3. The following is a list of reasons for a discharged battery, indicated by the results of the test plan.
A. Examples of vehicle faults
^ Battery fault (aged battery - only on IBS-equipped vehicles)
^ Alternator fault
^ Vehicle is not entering sleep mode (sleep mode prevented)
^ Vehicle is constantly woken from sleep mode
^ Closed-circuit current is too high
^ Closed-circuit current infringement
^ Exhaustive battery charge (for information only)
^ Terminal 30g-f shutdown due to start capability limit (for information only)
^ Terminal 30F shutdown due to start capability limit (for information only)
^ Terminal 30B electric fan or coolant pump after-run (for information only)
^ Undetermined
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 382
B. Examples of operating faults
^ Lights/hazard warning lights left on for too long
^ Terminal R or terminal 15 left on for too long (this fault may also be set when the vehicle is in the workshop - refer to the mileage that the
fault set in order to determine this). Except for the vehicles listed below, the fault is set when the engine is off and terminal R or terminal 15
is left on for more than 30 minutes; and the power supply drops below 11.5 volts for at least 2 minutes. The amount of time that terminal R or
terminal 15 is left on is accurate.
^ E65 and E66 (7 Series)
^ E90, E91, and E92 (3 Series) prior to 3/07
^ E60 and E61 (5 Series), vehicle integration level prior to E060-07-09-500
^ E63 and E64 (6 Series), vehicle integration level prior to E060-07-09-500
^ E70 (X5) prior to 3/07
^ Vehicle parked for too long
^ Vehicle use when stationary
If a new battery is installed, the "Energy Diagnosis" test plan should be completed prior to registering the new battery. When the battery is
registered, the stored energy history is deleted. This may cause the vehicle to return if the root cause of the discharged battery is not determined.
WARRANTY INFORMATION
In order to claim an eligible faulty battery either under the BMW New Vehicle/SAV Limited Warranty or the BMW Original Parts Warranty
(In-center workshop repairs), the Energy Diagnosis test plan must be performed to completion.
When required, a Midtronics' Battery Test procedure must also be performed. The Midtronic battery tester printout(s) must be retained with the
repair order.
To assist you in determining the warranty coverage on a battery, please refer to the following guidelines:
Covered under warranty,
^ A diagnostic code is generated for a vehicle fault
^ A diagnostic code is undetermined
^ A diagnostic code is generated for an operating fault such as unfavorable driving profile (e.g., driven extremely short distances) and the
Midtronics battery tester or Energy Diagnosis results indicate the battery needs to be replaced.
A "Stand-alone" faulty battery is claimed using the battery defect code listed in KSD2.
Other Repairs
If it is determined that some other covered vehicle fault and repair caused the battery to fail, the failed battery is to be claimed under the KSD2
defect code that applies to the failed (casual) component or repair (e.g. Alternator, permanent failure).
[NEW] Note:
Please follow any TeileClearing (TC) or Diagcode (DC) requirements that may apply to this work.
Not covered under warranty,
^ A diagnostic code is generated for an operating fault such as leaving the lights on, vehicle parked too long, battery not maintained etc.
ATTACHMENTS
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 383
view PDF attachment B611305_BN2000_Battery_Diagnosis
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 110308 Date: 130301
Emissions - Pressure Cont. Crankcase Ventilation Info.
SI B11 03 08
Engine
March 2013
Technical Service
This Service Information bulletin supersedes SI B11 03 08 dated August 2011.
[NEW] designates changes to this revision
SUBJECT
Crankcase Ventilation System Diagnosis and Measurement
MODEL
All
INFORMATION
All current BMW engines incorporate a pressure-controlled crankcase ventilation system. The crankcase ventilation systems use various different
crankcase ventilation valves, depending on the engine type. Although the valves all look different, they function similarly, using a spring and
diaphragm assembly to control the crankcase pressure. A properly functioning pressure control valve is designed to maintain a slight vacuum
(underpressure) in the crankcase, which assures reliable crankcase venting during all engine operating conditions. Some of the causes and results of a
malfunctioning crankcase ventilation system are listed below.
Causes of Excessive Overpressure (Pressure)
^ Internal engine damage/wear
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 384
^ Obstruction in the crankcase ventilation system
^ Defective pressure control valve(s)
Results of Excessive Overpressure
^ Damage to the engine oil seals
^ Increased engine oil consumption (can be misdiagnosed as a defective turbocharger)
^ Excessive engine oil in the intake system
^ Excessive engine oil in the charged intake tubes or the intercooler on turbocharged engines (can be misdiagnosed as a defective turbocharger)
^ Engine oil dip stick is dislodged from the guide tube (if equipped)
Cause of Excessive Underpressure (Vacuum)
^ Defective pressure control valve
Results of Excessive Underpressure
^ Damage to the engine oil seals
^ Increased engine oil consumption
^ Excessive engine oil in the intake system
^ Rough engine idling or engine misfire
^ Whistling or howling noise from the engine (can be misdiagnosed as a defective turbocharger)
^ Increased mixture adaptation values
Attached to this Service Information bulletin is a procedure for measuring the crankcase ventilation system, using the ISID and IMIB diagnostic
equipment.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 385
[NEW] Specification and actual readings from the vehicle may vary by up to +/-10%, but not more than 5.0 mBar. Various measuring tools may
provide results that are not within specification. All measurements below were recorded using the IMIB. See the attachment for IMIB connection
hints.
WARRANTY
[NEW] Not applicable.
ATTACHMENTS
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 386
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 387
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 388
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 389
view PDF attachment B110308_Measuring_Crankcase_Pressure_Using_IMIB.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 130213 Date: 130301
Fuel System - Fuel Pressure Control Test Plan Error
SI B13 02 13
Fuel Systems
March 2013
Technical Service
SUBJECT
N54 Engine: Fuel Pressure Control Test Plan Error
MODEL
F01
F02
E82
E88
E89
E90
E92
E93
E60
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 390
E61
E71
SITUATION
Two errors may be encountered when performing Test Plan B1214_DI6KDR - Fuel Pressure Control with the current version of ISTA/D:
^ On the last step when the diagnosis code is displayed, the test plan may state to replace the fuel low-pressure sensor and that a Bosch sensor
will need to be installed.
^ The right side of the test plan screen will provide two incorrect pictures and statements describing the fuel low-pressure sensors.
All of the statements related to the identification of the fuel low-pressure sensor are incorrect. Replace the fuel low-pressure sensor that is identified
in ETK only after entering the vehicle identification number. Do not replace the metal fuel line with this pressure sensor.
This error will be corrected in ISTA/D 3.39.0.
WARRANTY INFORMATION
Not applicable.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 610603 Date: 130401
Wipers/Washers - Maintenance Program Wiper Inserts
SI B61 06 03
General Electrical Systems
April 2013
Warranties
This Service Information bulletin supersedes SI 61 06 03 dated February 2010.
[NEW] Please read this Service Information bulletin in its entirety; the content has been completely updated.
[NEW] designates changes to this revision
SUBJECT
BMW Maintenance Program: Replacement Wiper Inserts
MODEL
All
INFORMATION
The BMW Maintenance Programs allow for the replacement of wiper blade inserts:
^ At intervals of 12 months or longer, only when necessary, for all models The replacement interval begins on the vehicle's original in-service date.
This policy supersedes all other statements concerning wiper blade maintenance replacement intervals (front and rear when applicable).
Note:
There is no required replacement at 12 months.
Wiper Blade and Insert Care
Regularly clean the wiper blade assemblies with soapy water to avoid streaking.
Windshield Care
Wax, dirt and road film buildup on the windshield can cause streaking, poor wiper operation and premature wear of the wiper blade inserts. The
windshield should be cleaned regularly to remove contamination. Use BMW approved car care products to clean and care for the vehicle.
PARTS INFORMATION
It is important to use the "Set" part numbers, which contain both front wiper blades, when available.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 391
WARRANTY INFORMATION
Covered under the terms of the BMW Maintenance Programs.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 640113 Date: 130401
Interior, A/C - IHKA Operating Panel Buttons Are Peeling
SI B64 01 13
Heating and Air Conditioning
April 2013
Technical Service
This Service Information bulletin supersedes SI B64 01 13 dated February 2013.
[NEW] designates changes to this revision
SUBJECT
IHKA Operating Panel Buttons Are Peeling
MODEL
F01
F02
F04
F05
F06
F07
F10
F12
F13
SITUATION
The surface is peeling off one or more of the IHKA operating panel buttons, and the button symbol may become unreadable.
CAUSE
Ingredients in certain skin care products, including sunscreens and hand lotions, causes the button surface to peel.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 392
In the picture, you can clearly see how the low fan speed button is just starting to peel. Two of the four fan blades are missing from the button
symbol, and soon the entire symbol will be gone.
[NEW] PROCEDURE
Improved replacement buttons for the IHKA panel are now available as a kit.
Refer to ETK for the correct part number for your model. Replace ALL the buttons included in the kit.
Note:
The repair procedure can be performed inside the car without removing the console or control panel.
1. Use two narrow picks to carefully pry off the button caps. Since the button will be replaced, pay special attention not to damage the switch.
Note:
There are two types of button switches; a rocker type for the fan speed adjustment, and a regular push-button type for the others.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 393
2. In this picture, the fan speed button cap has been removed. The cap is attached to the two individual square openings of the switch
3. In this picture, the driver's side seat heating button is being removed. The cap is attached by four retaining tabs; two on the top, and two on the
bottom. Remove the two top tabs, and then the two bottom tabs.
4. The cap has been removed, and the four retaining tabs can be seen.
5. After all button caps have been removed, install the new caps by aligning them squarely to the switch, and then pushing in firmly. Working from
the center outward will simplify the installation. After the first cap is installed, check for functionality and smooth operation before installing the
next cap. Continue installing the remaining caps in the same fashion.
[NEW] PARTS INFORMATION
Refer to ETK.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 394
[NEW] WARRANTY INFORMATION
Covered under the terms of the BMW New Vehicle/SAV Limited Warranty.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) DIAGNOSIS AND REPAIR, MAINTENANCE, Technical Service Bulletin # 651113 Date: 130301
Air Bag - CIS Seat Mat Replacement
SI B65 11 13
Audio, Navigation, Monitors, Alarms, SRS
March 2013
Technical Service
SUBJECT
CIS Seat Mat Replacement
MODEL
F01
F02
F04
F07
F10
F12
F13
SITUATION
Installation of a new CIS (capacitive sensing passenger occupancy mat) will not enable with ISTA/P.
CAUSE
Wrong coding in the spare part from the supplier
CORRECTION
This is an update to a topic presented in the February 2013 SRT (Service Roundtable).
Feedback from the field has indicated that some parts that do not have the label (as mentioned in the SRT) are correctly enabled using ISTA/P.
Install the replacement CIS mat in the vehicle (whether it has a label or not) and code the ACSM (Advanced Crash Safety Module) with ISTA/P.
If the following ACSM faults are still present, the CIS mat is not enabled. Submit a TTS PuMA case for Parts Group assistance.
^ FC 9309ED - ODS-system: seat occupancy sensor Passenger: not yet enabled
^ FC 9309F4 - ODS-system: seat occupancy sensor Passenger: could not be enabled
