2019 BMW 128i Convertible (E88) L6-3.0L (N51) Technical Service Bulletin # 652019 Date: 101101
iPhone(R)/iPod Touch(R) - Audio Output Interruptions
SI B65 20 10
Audio, Navigation, Monitors, Alarms, SRS
November 2019
Technical Service
SUBJECT
2019 BMW 128i Convertible (E88) L6-3.0L (N51) Page 399
USB Audio Output Is Inoperative or Intermittently Interrupted
MODEL
All models
Produced from 09/2019 with option 6FL (iPod and USB adapter) and option 6VC (Combox controller)
SITUATION
With the iPhone or iPod Touch connected to the vehicle via the white Apple USB cable, the audio output may be:
^ Intermittently interrupted
^ Interrupted after unplugging and reconnecting the USB device, or after a vehicle start
CAUSE
The Apple software iOS4.1 installed on the Apple iPhone and iPod Touch devices
INFORMATION
Do not replace parts and do not perform any repair attempt!
Explain to the customer that the Apple software iOS4.1 is causing this behavior. The Apple device must be updated with the improved Apple
software iOS4.2 as soon as it becomes available.
The Apple software update on the device must be performed by the customer. For information on Apple software availability and the update
process please refer to the Apple web site:www.apple.com/iphone/software-update/
