406
Voice Input System - Improper Functioning
Group 65
Sound System, Cruise, Alarm
65 04 00
Woodcliff Lake, NJ
Service Engineering
February 2001
PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES THE NEXT TIME THEY
ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS.
SUBJECT:
E39 New Generation Radio Replacement
MODEL:
E39 produced 08/28/00 - 09/18/00
SITUATION:
The Voice Input System (SES Module) will be available in the near future on E39 vehicles, as optional equipment in conjunction with a digital
cellular phone.
Faulty software in the NG (new generation) radio will cause the following malfunction:
-- When the Voice Input System is switched on there is no acoustical (beep) if the radio is off.
AFFECTED VEHICLES:
This Service Action involves E39 vehicles (525iA, 525iT, 525iTA, 530iA, 540i, and 540iA) with C53 BMW Business Radio (with cassette drive)
and without DSP audio system, which were produced from August 28th, up to September 18th of 2000.
In order to determine if a specific vehicle is affected by this Service Action, it will be necessary to utilize the "Service Menu" of the DCS (Dealer
Communication System). Based on the response of the system, either proceed with the corrective action or take no further action.
407
The Chassis Number Ranges as shown are only for informational purposes and are not to be considered as the only deciding factor.
CORRECTION
On all affected vehicles replace the radio. For the replacement procedure, please refer to the Repair Instruction RA 65 11 030 (which can be found in
BMW technical Information System - TIS).
After switching the radio ON for the first time, the country (area) codes will appear in the MID display. Confirm the relevant code (USA) by
pressing the corresponding preset key located underneath.
LABEL INSTRUCTIONS
This Service Action has been assigned code number 290. After the vehicle has been checked, and corrected if necessary, obtain a label (SD 92-155)
and:
a. emboss your BMW dealer warranty number in the middle of the label (1);
b. punch out code number 290 printed on the label and,
c. affix the label to the B pillar as shown.
If the vehicle already has a label from a previous Service Action/Recall Campaign, affix the new label next to the old one. Do not affix one label on
top of another one because a number from an underlying label could appear in the punched-out hole of the new label.
Part Number Description Quantity
65 12 6 914 868 NG C53Radio 1
