366
IP - Displays Transmission Emergency Mode Warning
Group 62
Instruments
Bulletin Number
62 04 97
Woodcliff Lake, NJ
May 1999
Product Engineering
This Service Information bulletin supersedes S.I. 62 04 97 dated January 1998 which should be removed and discarded from your S.I. binder.
Changes to this revision are identified by asterisks.
SUBJECT:
Cluster Displays "Transmission Emergency Mode" Warning.
MODEL:
5 Series (E39) fitted with Low Instrument Cluster
Situation:
Low Instrument Clusters with software versions SW 9.0 and SW 10.0 can sometimes partly misinterpret data telegrams from the transmission control
unit and set the "Transmission emergency mode" warning light on the Instrument Cluster display. The transmission continues to shift normally.
Instrument clusters with revised software (SW 11.0) were phased into production in September 1997.
Correction:
1. In case of customer complaint, carry out diagnosis with the DIS tester (or MODiC) to confirm complaint:
- Access the "Fault Memory" of the Transmission Control Unit and confirm "No faults stored".
- Access the "Fault Memory" of the Instrument Cluster and confirm one of the following faults are stored: "EGS signal line defective", or
"Transmission has signaled emergency mode program".
2. Replace the instrument cluster with new Instrument Cluster, SW 11.0, or higher. Refer to Repair Instructions 62 21 000.
3. The new Instrument Cluster SW 11.0 is supplied with a Supplementary Owners Handbook which describes revised telltale and warning light
operation. Be sure to provide this Supplementary Owners Manual to the vehicle owner.
Parts Information:
Part Number Description Quantity
62 11 8 375 674 Instrument Cluster SW 11.0 1
Warranty Information:
Covered under the BMW New Car Limited Warranty.
**Defect Code: 62 11 95 11 00**
Labor Operation: Removing and installing complete instrument carrier
Labor Operation Labor Allowance
Main Work: 62 21 000 5 FRU
Associated Work: +62 21 500 3 FRU
Note:
The following explanations will spell out the correct use of the work times.
Main Work: Use this labor operation number when the only repair performed is the listed warranty repair.
OR
+Associated Work: Use this labor operation number when other repairs or services are performed along with the listed warranty repair.
Under no circumstances should both labor operation numbers be claimed. Attempts to claim both times will result in an unnecessary delay in
claim processing and payment.
