Campaign 569 - Replace RAD2+ Radio
SI B65 06 10
Audio, Navigation, Monitors, Alarms, SRS
August 2010
Technical Service
This Service Information bulletin supersedes SI B65 06 10 dated July 2010.
PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER
DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS.
[NEW] designates changes to this revision
SUBJECT
[NEW] Service Action: Replace the RAD2+ Radio
MODEL
2010 BMW 328Cic Convertible (E93) L6-3.0L (N52K) Page 313
E82, E88 *(1 Series)
E89 *(Z4)
E90, E91, E92, E93 *(3 Series)
*with option 663 (Radio BMW Professional, RAD2+) and option 655 (Satellite radio)
[NEW] SITUATION
After programming the vehicle with ISTA/P, the radio is completely inoperative and cannot be recovered.
^ The radio display is blank.
^ The audio output is inoperative.
CAUSE
Hardware failure in the RAD2+ radio
[NEW] AFFECTED VEHICLES
This Service Action involves 1 Series, 3 Series and Z4 vehicles which were produced from January 8, 2010, to February 27, 2010.
In order to determine whether a specific vehicle has had this Service Action completed or is affected by this Service Action, first check the B-pillar
label for code number 569. If code number 569 has been punched out, the campaign has already been performed. If code number 569 has not been
punched out, it will be necessary to utilize the "Service Menu" of DCSnet (Dealer Communication System) or the Key Reader. Based on the
response of the system, either proceed with the corrective action or take no further action.
[NEW] CORRECTION
Replace the RAD2+ radio (REP 65 12 220) and reprogram the vehicle using ISTA/P 2.38.1 or higher.
Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software.
For information on programming and coding with ISTA/P, refer to CenterNet/Aftersales Portal/Service/Workshop Technology/Vehicle
Programming.
[NEW] PARTS INFORMATION
[NEW] LABEL INSTRUCTIONS
This Service Action has been assigned code number 569. After the vehicle has been checked and/or corrected, obtain a label (SD 92-380) and:
A. Emboss your BMW center warranty number in the middle of the label (1):
B. Punch out code number 569 (2), printed on the label; and
C. Affix the label to the B-Pillar as shown.
If the vehicle already has a label from a previous Service Action/Recall Campaign, affix the new label next to the old one. Do not affix one label on
top of another one, because a number from an underlaying label could appear in the punched-out hole of the new label.
2010 BMW 328Cic Convertible (E93) L6-3.0L (N52K) Page 314
[NEW] WARRANTY INFORMATION
