CCC(R) - Symptom Troubleshooting
SI B65 06 07
Audio, Navigation, Monitors, Alarms, SRS
December 2010
Technical Service
This Service Information bulletin supersedes SI B65 06 07 dated October 2009.
[NEW] designates changes to this revision
SUBJECT
CCC Symptom Troubleshooting
MODEL
E82, E88 (1 Series) with CCC-Navigation SA 609 up to 9/2008
E90, E91, E92, E93 (3 Series) with CCC-Navigation SA 609 up to 9/2008
E60, E61 (5 Series) with CCC-Navigation SA 609
E63, E64 (6 Series)
E70 (X5) with CCC-Navigation SA 609
E71 (X6) with CCC-Navigation SA 609
SITUATION
With the release of ISTA D2.16.0, symptom troubleshooting has been improved for the CCC (Car Communication Computer).
CAUSE
The CCC is a complex control module with a large number of possible fault profiles. This added diagnosis via symptom troubleshooting enhances
the ability to properly diagnose the "symptom" on the vehicle, rather than just the fault codes that are stored, if any. This ensures a more reliable
diagnosis the first time.
[NEW] PROCEDURE
1. It is always important to duplicate the customer complaint first.
2. Using the latest ISTA version, perform a vehicle test on the vehicle and troubleshoot any relevant faults.
3. Select "Information search".
4. Select "Function structure".
5. Select "03 Body".
6. Select "Audio, Video, Telephone, Navigation (MOST Ring)".
7. Select "Start search".
2010 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 161
8. Select "ABL W6590_WAS2-CCC: Fault patterns" and "Display" to run the test plan.
9. Select the applicable fault symptom; if the fault symptom table is not displayed in the test plan, refer to the list of fault symptoms shown below
based on the software level of the vehicle. Finish the test plan, noting any DIAGCODE that is generated during the test plan.
WARRANTY INFORMATION
For information only
ATTACHMENTS
2010 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 162
2010 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 163
Fault profiles: function fault in navigation system Professional 03/08
2010 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 164
2010 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 165
2010 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 166
Fault profiles: function fault in navigation system Professional 09/07
2010 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 167
2010 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 168
2010 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 169
Fault profiles: function fault in navigation system Professional 03/07
2010 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 170
2010 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 171
2010 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 172
2010 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 173
Fault profiles: function fault in navigation system Professional 12/06
