Audio - CD/DVD Changer Is Inoperative/DTC 9D4E
SI B65 19 10
Audio, Navigation, Monitors, Alarms, SRS
March 2011
Technical Service
This Service Information bulletin supersedes SI B65 19 10 dated November 2010.
[NEW] designates changes to this revision
SUBJECT
CD/DVD Changer Is Inoperative
MODEL
E89 (Z4)
E70 (X5)
E71, E72 (X6)
F01, F02 (7 Series)
F07 (5 Series)
Produced up to January 27th, 2010 with option 696 (DVD changer) or option 672 (CD Changer)
SITUATION
Scenario 1: The CD/DVD changer is inoperative and all LEDs are flashing rapidly.
Scenario 2: The CD/DVD changer is inoperative; the LEDs are not flashing.
In both scenarios, the inserted CDs/DVDs can neither be played nor ejected.
CAUSE
The CD/DVD changer is in safety mode and is locked. Fault code 9D4E can be stored in the CD/DVD changer.
CORRECTION
Connect a BMW approved battery charger and perform a vehicle test using the latest ISTA (Integrated Service Technical Application) diagnostic
software.
Diagnose any relevant faults that are stored by completing the test plans.
Scenario 1
Perform and complete the test plan "AW6512_WAS7-CD changer/DVD changer: All LEDs flash in quick succession". Please note the DIAGCODE
(Diagnosis Code) presented at the end of the test plan. The test plan can be accessed via the following path:
^ Select "Activities\Information Search\Function structure\Body\Audio, Video, Navigation, Telephone (MOST ring)\Fault patterns\CD changer
/DVD changer: All LEDs flash in quick succession" and start search.
2010 BMW 760Li (F02) V12-6.0L Turbo (N74) Page 195
^ Select AW6512_WAS7-CD changer/DVD changer: All LEDs flash in quick succession" and press "Display".
^ Follow the on-screen instructions to work through the test plan.
Scenario 2
Perform and complete the test plan "B6512_MMCE70-DVD Changer". Please note the DIAGCODE (Diagnosis Code) presented at the end of the
test plan. The test plan can be accessed via the following path:
^ Select "Activities\Information Search\Function structure\Body\Audio, Video, Navigation, Telephone (MOST ring)\DVD Changer\DVD Changer"
and start search.
^ Select "B6512_MMCE70-DVD Changer" and press "Display".
^ Follow the on-screen instructions to work through the test plan.
