2011 BMW X5 xDrive 35d (E70) L63.0L DSL Turbo (M57Y)
Vehicle: All Technical Service Bulletins
Audio System Interference Noise From Speakers
SI B65 32 09
Audio, Navigation, Monitors, Alarms, SRS
January 2013
Technical Service
This Service Information bulletin supersedes SI B65 32 09 dated November 2009.
[NEW] designates changes to this revision
SUBJECT
Interference Noise from the Loudspeakers
MODEL
All
SITUATION
Interference noise from the loudspeakers can be heard in all audio modes
CAUSE
Cause 1: The door panel is improperly fitted (torsion, stress, etc.).
Cause 2: The loudspeaker wiring or the loudspeaker itself is damaged.
[NEW] CORRECTION
1. Perform a vehicle test using the latest ISTA diagnostic software.
Note:
When the ISTA system message displays: Battery voltage only "XX.XX" V. Please connect charger. Please note the
displayed battery voltage reading in the repair order comments section. This documentation is not necessary when part of
an approved Technical Service repair procedure; the battery charger is required to be attached before performing the
Vehicle Test.
2. Work through the appropriate test plans integrated in ISTA diagnosis:
Activities / Information search / Function Structure / 03 Body / Audio, Navigation, Telephone (MOST ring)/ [!] Current fault
patterns / Audio output fault patterns
3. Select the appropriate test plan from the list and click on "Display."
[NEW] WARRANTY INFORMATION
If performing ISTA diagnostics and the related test plans result in eligible and covered work, claim this work with the applicable
defect code and labor operations listed in KSD2.
Note:
Please follow any TeileClearing (TC) or Diagcode (DC) requirements that may apply to this work.
