BMW X5 M (E70) V8-4.4L Turbo (S63) Technical Service Bulletin # 651910 Date: 110301
Audio - CD/DVD Changer Is Inoperative/DTC 9D4E
SI B65 19 10
Audio, Navigation, Monitors, Alarms, SRS
March 2011
Technical Service
This Service Information bulletin supersedes SI B65 19 10 dated November 2010.
[NEW] designates changes to this revision
SUBJECT
CD/DVD Changer Is Inoperative
MODEL
E89 (Z4)
E70 (X5)
E71, E72 (X6)
F01, F02 (7 Series)
F07 (5 Series)
BMW X5 M (E70) V8-4.4L Turbo (S63) Page 293
Produced up to January 27th, 2010 with option 696 (DVD changer) or option 672 (CD Changer)
SITUATION
Scenario 1: The CD/DVD changer is inoperative and all LEDs are flashing rapidly.
Scenario 2: The CD/DVD changer is inoperative; the LEDs are not flashing.
In both scenarios, the inserted CDs/DVDs can neither be played nor ejected.
CAUSE
The CD/DVD changer is in safety mode and is locked. Fault code 9D4E can be stored in the CD/DVD changer.
CORRECTION
Connect a BMW approved battery charger and perform a vehicle test using the latest ISTA (Integrated Service Technical Application) diagnostic
software.
Diagnose any relevant faults that are stored by completing the test plans.
Scenario 1
Perform and complete the test plan "AW6512_WAS7-CD changer/DVD changer: All LEDs flash in quick succession". Please note the DIAGCODE
(Diagnosis Code) presented at the end of the test plan. The test plan can be accessed via the following path:
^ Select "Activities\Information Search\Function structure\Body\Audio, Video, Navigation, Telephone (MOST ring)\Fault patterns\CD changer
/DVD changer: All LEDs flash in quick succession" and start search.
^ Select AW6512_WAS7-CD changer/DVD changer: All LEDs flash in quick succession" and press "Display".
^ Follow the on-screen instructions to work through the test plan.
Scenario 2
Perform and complete the test plan "B6512_MMCE70-DVD Changer". Please note the DIAGCODE (Diagnosis Code) presented at the end of the
test plan. The test plan can be accessed via the following path:
^ Select "Activities\Information Search\Function structure\Body\Audio, Video, Navigation, Telephone (MOST ring)\DVD Changer\DVD Changer"
and start search.
^ Select "B6512_MMCE70-DVD Changer" and press "Display".
^ Follow the on-screen instructions to work through the test plan.
WARRANTY INFORMATION
Audio - CD/DVD Changer Is Inoperative/DTC 9D4E
SI B65 19 10
Audio, Navigation, Monitors, Alarms, SRS
March 2011
Technical Service
This Service Information bulletin supersedes SI B65 19 10 dated November 2010.
[NEW] designates changes to this revision
SUBJECT
CD/DVD Changer Is Inoperative
MODEL
E89 (Z4)
E70 (X5)
E71, E72 (X6)
F01, F02 (7 Series)
F07 (5 Series)
BMW X5 M (E70) V8-4.4L Turbo (S63) Page 293
Produced up to January 27th, 2010 with option 696 (DVD changer) or option 672 (CD Changer)
SITUATION
Scenario 1: The CD/DVD changer is inoperative and all LEDs are flashing rapidly.
Scenario 2: The CD/DVD changer is inoperative; the LEDs are not flashing.
In both scenarios, the inserted CDs/DVDs can neither be played nor ejected.
CAUSE
The CD/DVD changer is in safety mode and is locked. Fault code 9D4E can be stored in the CD/DVD changer.
CORRECTION
Connect a BMW approved battery charger and perform a vehicle test using the latest ISTA (Integrated Service Technical Application) diagnostic
software.
Diagnose any relevant faults that are stored by completing the test plans.
Scenario 1
Perform and complete the test plan "AW6512_WAS7-CD changer/DVD changer: All LEDs flash in quick succession". Please note the DIAGCODE
(Diagnosis Code) presented at the end of the test plan. The test plan can be accessed via the following path:
^ Select "Activities\Information Search\Function structure\Body\Audio, Video, Navigation, Telephone (MOST ring)\Fault patterns\CD changer
/DVD changer: All LEDs flash in quick succession" and start search.
^ Select AW6512_WAS7-CD changer/DVD changer: All LEDs flash in quick succession" and press "Display".
^ Follow the on-screen instructions to work through the test plan.
Scenario 2
Perform and complete the test plan "B6512_MMCE70-DVD Changer". Please note the DIAGCODE (Diagnosis Code) presented at the end of the
test plan. The test plan can be accessed via the following path:
^ Select "Activities\Information Search\Function structure\Body\Audio, Video, Navigation, Telephone (MOST ring)\DVD Changer\DVD Changer"
and start search.
^ Select "B6512_MMCE70-DVD Changer" and press "Display".
^ Follow the on-screen instructions to work through the test plan.
WARRANTY INFORMATION
