BMW X5 M (E70) V8-4.4L Turbo (S63) Technical Service Bulletin # 650110 Date: 121201
CCC(R) - 'Please Insert Nav. DVD' Appears On CID
SI B65 01 10
Audio, Navigation, Monitors, Alarms, SRS
December 2012
Technical Service
This Service Information bulletin supersedes SI B65 01 10 dated November 2011.
[NEW] designates changes to this revision
SUBJECT
CCC - "Please Insert Navigation DVD" Appears on CID
MODEL
E60, E61 (5 Series) produced from 1/2004 to 8/2008
E63, E64 (6 Series) produced from 1/2004 to 8/2008
E70 (X5) produced from 10/2006 to 9/2009
E71 (X6) produced from 10/2006 to 9/2009
E82, E88 (1 Series) produced from 9/2004 to 8/2008
E90, E91, E92, E93 (3 Series) produced from 3/2005 to 8/2008
All vehicles equipped with SA 609 (CCC Car Communication Computer)
SITUATION
The navigation map DVD cannot be read or detected. The message "Please insert navigation DVD" appears in the CID (Central Information
BMW X5 M (E70) V8-4.4L Turbo (S63) Page 558
Display). The navigation system is inoperative. This situation may also occur when upgrading to a new navigation map. The old map is recognized
but the new one is not.
CAUSE
Faulty DVD drive; read error due to hardening of the anti-vibration gel on the read head
PROCEDURE
Ensure that the map DVD is not faulty by swapping it with a map DVD known to work.
1. Perform a vehicle test using the latest ISTA (Integrated Service Technical Application) diagnostic software.
2. Diagnose any relevant faults that are stored by completing the test plans.
3. Perform and complete the test plan "W6590_WAS2-CCC fault patterns" by selecting the fault system "411", "DVD not recognized". Please
note the DIAGCODE presented at the end of the test plan. The test plan can be accessed the via the following path:
^ Select "Guided Troubleshooting\Fault pattern\02 Display, information, communication\Navigation system\Accept fault patterns\Calculate
test plan".
4. If the test plan prompts to replace the DVD drive, refer to ISTA Repair Instructions "REP 6583580 Removing and installing/replacing DVD
drive for Car Communication Computer".
[NEW] Note:
If the DVD drive is replaced, it is not necessary to replace the map DVD or program the vehicle.
[NEW] Please refer to the attachment to this Service Information bulletin, which provides information on the differences when connecting the
ribbon cable to the new drive.
PARTS INFORMATION
[NEW] WARRANTY INFORMATION
Attachment
BMW X5 M (E70) V8-4.4L Turbo (S63) Page 559
BMW X5 M (E70) V8-4.4L Turbo (S63) Page 560
Information
CCC(R) - 'Please Insert Nav. DVD' Appears On CID
SI B65 01 10
Audio, Navigation, Monitors, Alarms, SRS
December 2012
Technical Service
This Service Information bulletin supersedes SI B65 01 10 dated November 2011.
[NEW] designates changes to this revision
SUBJECT
CCC - "Please Insert Navigation DVD" Appears on CID
MODEL
E60, E61 (5 Series) produced from 1/2004 to 8/2008
E63, E64 (6 Series) produced from 1/2004 to 8/2008
E70 (X5) produced from 10/2006 to 9/2009
E71 (X6) produced from 10/2006 to 9/2009
E82, E88 (1 Series) produced from 9/2004 to 8/2008
E90, E91, E92, E93 (3 Series) produced from 3/2005 to 8/2008
All vehicles equipped with SA 609 (CCC Car Communication Computer)
SITUATION
The navigation map DVD cannot be read or detected. The message "Please insert navigation DVD" appears in the CID (Central Information
BMW X5 M (E70) V8-4.4L Turbo (S63) Page 558
Display). The navigation system is inoperative. This situation may also occur when upgrading to a new navigation map. The old map is recognized
but the new one is not.
CAUSE
Faulty DVD drive; read error due to hardening of the anti-vibration gel on the read head
PROCEDURE
Ensure that the map DVD is not faulty by swapping it with a map DVD known to work.
1. Perform a vehicle test using the latest ISTA (Integrated Service Technical Application) diagnostic software.
2. Diagnose any relevant faults that are stored by completing the test plans.
3. Perform and complete the test plan "W6590_WAS2-CCC fault patterns" by selecting the fault system "411", "DVD not recognized". Please
note the DIAGCODE presented at the end of the test plan. The test plan can be accessed the via the following path:
^ Select "Guided Troubleshooting\Fault pattern\02 Display, information, communication\Navigation system\Accept fault patterns\Calculate
test plan".
4. If the test plan prompts to replace the DVD drive, refer to ISTA Repair Instructions "REP 6583580 Removing and installing/replacing DVD
drive for Car Communication Computer".
[NEW] Note:
If the DVD drive is replaced, it is not necessary to replace the map DVD or program the vehicle.
[NEW] Please refer to the attachment to this Service Information bulletin, which provides information on the differences when connecting the
ribbon cable to the new drive.
PARTS INFORMATION
[NEW] WARRANTY INFORMATION
Attachment
BMW X5 M (E70) V8-4.4L Turbo (S63) Page 559
BMW X5 M (E70) V8-4.4L Turbo (S63) Page 560
Information